דרושים Sr User Experience Designer ב-גיי פי מורגן ב-India, Bengaluru

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 10+ years applied experience
• Hands-on practical experience in system design, application development, testing, and operational stability
• Familiar with Tririga Development, Space Management,
• Exposure to Tririga UX Development
• Advanced knowledge of application, data, and infrastructure architecture disciplines
• Exposure to IBM Tririga Application Version Upgrade / Platform Upgrade is a plus
• Understanding of architecture and design across all systems
• Solid understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
• Use of APM tools, profiling tools and performance tuning process management, scalability

Preferred qualifications, capabilities, and skills

• Familiarity with Agile methodologies such as Scrum, Kanban, SAFe
• Ability to work as a lead and independently and be self-motivated
• Fast learner and ability to solve complex problems

Job responsibilities

• Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
• Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
• Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
• Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
• Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
• Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking

Required qualifications, capabilities, and skills

• 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
• Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
• Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
• Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
• Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
• Examples of recent work/portfolio required

As a Technology Support III team member in Commercial & Investment Bank - Payments Technology team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
• Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability
• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
• Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
• Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
• Experience in observability and monitoring tools and techniques
• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
• Knowledge of one or more infrastructure components such as networking, cloud services, orchestration tools, containerization, compute and storage systems
• Experience in service-level changes to a system and troubleshooting components
• Experience in a production support environment
• Experience with creating Alerts, Dashboard monitoring with Splunk, Dynatrace, Datadog and Grafana monitoring tools.
• Working knowledge of the Unix/Linux environment
• Solid working background in AWS

Preferred qualifications, capabilities, and skills

• Experience with one or more general purpose programming languages and/or automation scripting
• Working understanding of public cloud

As a Analytics Solutions Associate Sr at JP Morgan Chase within the Chase UK team, you will play a pivotal role in our finance data transformation project. You will collaborate with finance stakeholders to develop a finance data platform that supports business-critical control responsibilities and decision-making. Your work will involve using modern data tools to deliver strategic solutions and insights, contributing to our global impact.

Key Responsibilities:

• Partner with data architect and data engineers to ingestand structure Nutmeg's investment data into finance data platform.
• Design, develop, and maintain interactive dashboards and reports using Google Looker and LookML.
• Utilize SQL for data querying and analysis, ensuring accuracy and integrity.
• Collaborate with data engineers and modelers to develop necessary data models.
• Present complex data in visually engaging formats to facilitate communication.
• Work with product managers and end users to ideate and refine solutions.
• Ensure compliance with BI solutions governance processes.

Required Qualifications, Skills, and Experience:

• Minimum of 5 years’ experience with business intelligence platforms.
• Proficiency in Looker and LookML.
• Bachelor’s degree or equivalent in data analytics, computer science, accounting, or finance.
• Experience in large-scale digital transformation projects, preferably in Finance/FinTech.
• Strong knowledge of SQL and data modeling.
• Expertise in data analytics and visualization, with a solid understanding of UX/UI design.
• Excellent written and verbal communication skills.
• Highly self-motivated and proactive.

Preferred Qualifications, Skills, and Experience:

• Commercial understanding of retail banking products such as current accounts, credit cards, insurance, and mortgages.
• Passion for innovation and problem-solving with a focus on user-centric design.
• Ability to work in collaborative, cross-functional agile teams.

• Develop and implement GenAI and Agentic AI solutions using Python to enhance automation and decision-making processes.
• Collaborate with internal stakeholders to identify business needs and develop NLP/ML solutions that address client needs and drive transformation.
• Apply large language models (LLMs), machine learning (ML) techniques, and statistical analysis to enhance informed decision-making and improve workflow efficiency, which can be utilized across investment functions, client services, and operational process.
• Collect and curate datasets for model training and evaluation.
• Perform experiments using different model architectures and hyperparameters, determine appropriate objective functions and evaluation metrics, and run statistical analysis of results.
• Monitor and improve model performance through feedback and active learning.
• Collaborate with technology teams to deploy and scale the developed models in production.
• Deliver written, visual, and oral presentation of modeling results to business and technical stakeholders.
• Stay up-to-date with the latest research in LLM, ML and data science. Identify and leverage emerging techniques to drive ongoing enhancement.

• Advanced degree (MS or PhD) in a quantitative or technical discipline or significant practical experience in industry.
• Minimum of 4 years of experience in applying NLP, LLM and ML techniques in solving high-impact business problems, such as semantic search, information extraction, question answering, summarization, personalization, classification or forecasting.
• Advanced python programming skills with experience writing production quality code
• Good understanding of the foundational principles and practical implementations of ML algorithms such as clustering, decision trees, gradient descent etc.
• Hands-on experience with deep learning toolkits such as PyTorch, Transformers, HuggingFace.
• Strong knowledge of language models, prompt engineering, model finetuning, and domain adaptation.
• Familiarity with latest development in deep learning frameworks.
• Ability to communicate complex concepts and results to both technical and business audiences.

• Prior experience of developing solutions for Financial domain
• Exposure to distributed model training, and deployment
• Familiarity with techniques for model explainability and self validation

Job Responsibilities

• Identify problems, propose solutions, and contribute to solving issues beyond your specialty.
• Use domain modeling techniques to build best-in-class business products.
• Structure software for easy understanding, testing, and evolution.
• Build scalable solutions that avoid single points of failure and continuously update technologies and patterns.
• Develop secure code to protect customers and the organization from malicious actors.
• Investigate and fix issues promptly, ensuring zero downtime for end-users during releases.
• Monitor performance and use the right approach to identify and solve problems.

Required qualifications, capabilities and skills

• Formal training or certification in software engineering concepts and 5+ years of applied experience.
• Experience as a back-end software engineer with a solid approach to writing unit-level tests using mocking frameworks and automating component, integration, and end-to-end tests.
• Extensive experience with JVM languages (Java/Scala/Kotlin, preferably Java 8+) and automating deployment, releases, and testing in CI/CD pipelines.
• Understanding of security frameworks/standards, data streaming and messaging frameworks (Kafka, Spark, etc.), distributed tracing and monitoring (Zipkin, OpenTracing, Prometheus, ELK stack, Micrometer metrics, etc.), and experience with containers (Docker, Kubernetes, etc.).
• Professional experience in an agile, dynamic, and customer-facing environment.
• Understanding of distributed systems and cloud technologies (AWS, GCP, Azure, etc.), dependency injection frameworks (Spring/SpringBoot, Guice, etc.), microservices architecture, RESTful APIs, web technologies, and relational databases.
• Experience in lending.

Preferred qualifications, capabilities and skills

• Ability to work in a collaborative environment and coach team members on coding practices, design principles, and implementation patterns for high-quality maintainable solutions.
• Ability to work in a dynamic, agile environment within a geographically distributed team and focus on promptly addressing customer needs.
• Work within a diverse and inclusive team.
• Technically curious, versatile, and solution-oriented.
• Excellent written and verbal communication skills in English.