Analytics Solutions Director - Connected Commerce jobs at Jpmorgan in India, Bengaluru

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Hands-on practical experience in system design, application development, testing, and operational stability

• Extensive experience and expertise in SQL Server development, including proficiency in creating stored procedures, functions, triggers, views, and performance tuning of stored procedures

• Strong knowledge of one or more scripting languages, particularly T-SQL and PowerShell

• Experience in building applications using Python

• Experience with integrated development environments such as IntelliJ and VSCode

• Knowledge and experience with automation and version control tools such as Ansible, Jenkins, SaltStack, Bitbucket, and GitHub

• Strong knowledge of one or more infrastructure disciplines, including hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments.

• Experience with multiple cloud technologies, with the ability to operate in and migrate across public and private clouds.

• Overall knowledge of the Software Development Life Cycle
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security

Preferred qualifications, capabilities, and skills

• Experience with JavaScript and JSON and troubleshooting complex database problems
• Exposure to Micro service architecture, REST API design/development
• Exposure on Database High Availability solutions like Log-Shipping, Database Mirroring, Replication, Clustering and AlwaysON
• Exposure to using PerfMon/Profiler, solved low-level SQL Server bottlenecks like Dead Locks/Long running queries

As a Technology Support III team member in Commercial & Investment Bank - Payments Technology team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
• Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability
• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
• Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
• Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
• Experience in observability and monitoring tools and techniques
• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
• Knowledge of one or more infrastructure components such as networking, cloud services, orchestration tools, containerization, compute and storage systems
• Experience in service-level changes to a system and troubleshooting components
• Experience in a production support environment
• Experience with creating Alerts, Dashboard monitoring with Splunk, Dynatrace, Datadog and Grafana monitoring tools.
• Working knowledge of the Unix/Linux environment
• Solid working background in AWS

Preferred qualifications, capabilities, and skills

• Experience with one or more general purpose programming languages and/or automation scripting
• Working understanding of public cloud

Job Responsibilities

• Own and support marketing analytics for card products to solve business problems and enable growth.
• Evaluate effectiveness of marketing campaigns and perform P&L evaluation.
• Utilize advanced tools like SAS, Python, SQL for data engineering and synthesize large volumes of data into meaningful insights.
• Perform advanced analytics to develop customer segmentation and differentiated offering strategies.
• Interact with business units to devise strategies with customer-focused analysis and performance.
• Support business growth targets by providing concise, insightful, and timely analytics for key trends.

Required Qualifications, Capabilities, and Skills

• BS/BA/MS in an analytical field (e.g., Statistics, Applied Mathematics, Computer Science, Finance).
• Minimum 4 years of experience in SAS/SQL with proficiency in programming languages such as R/Python.
• Proficient in visualization tools like Tableau.
• Working knowledge of advanced statistical concepts and machine learning techniques.
• Experience with manipulating large and complex databases and developing data models.
• Strong oral and written communication skills.
• Understanding of credit card P&L.

As a Quant Analytics Associate Senior within the Business Banking Deposits & Cash Management Team, you will play a crucial role in developing control and exception reports. You will work closely with stakeholders to ensure the product functions as designed, influencing critical initiatives and strategies.

Job Responsibilities:

• Interact with stakeholders to understand business needs and develop efficient solutions.
• Write SQL codes and develop Tableau reports, ensuring end-to-end ownership.
• Enhance ad-hoc reporting capabilities for a broad user community.
• Ensure reporting elements are organized, labeled, and documented.
• Automate reporting elements and maintain documentation in Bitbucket.
• Identify growth areas and communicate recommendations to leadership.
• Collaborate with cross-functional teams to deliver customized analyses and insights.

Required Qualifications, Capabilities, and Skills:

• Bachelor's/Master's in business, finance, economics, engineering, statistics, information systems, or mathematics with 7+ years of experience.
• Hands-on experience with complex SQL code and data analytics tools.
• Ability to manage and deliver in a fast-paced environment.
• Strong understanding of IT processes and databases.
• Leadership skills to analyze problems and communicate effectively with stakeholders.
• Superior judgment to mitigate risk and anticipate trends.

Preferred Qualifications, Capabilities, and Skills:

• Experience with ETL tools like Alteryx and visualization tools like Tableau.
• Previous experience in financial services or consulting firms.
• Strong grasp of big data disciplines, AWS, Agile methodologies.
• Lifelong learner with a growth mindset, eager to share knowledge.

Job Responsibilities:

• Lead large software development teams, fostering a culture of innovation, collaboration, and excellence.
• Provide strategic direction and mentorship to ensure alignment with organizational goals.
• Oversee the planning, execution, and delivery of complex software projects, ensuring they meet business requirements, timelines, and budget constraints.
• Implement best practices in project management and software development methodologies.
• Utilize extensive technical expertise in Python to develop scalable and robust software solutions.
• Ensure optimal design and implementation of data architectures.
• Leverage experience with JPMorgan's in-house risk management system, Athena, and demonstrate a comprehensive understanding of the trade lifecycle, risk management, and financial products, especially in commodities.
• Work with cross-functional teams to ensure seamless integration and functionality of software solutions.
• Promote innovation by staying updated on emerging technologies and industry trends.
• Champion Agile methodologies to enhance project delivery, team collaboration, and continuous improvement.
• Facilitate Agile ceremonies and ensure adherence to Agile principles.

Required qualifications, capabilities and skills:

• Formal training or certification on large scale technology program concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
• Advanced programming skills in Python and proficiency in Python web services frameworks.
• Proficiency in React and TypeScript for building scalable web applications.
• Proven success in leading large or cross-functional teams and collaborating effectively with diverse stakeholders.
• Experience in influencing complex organizations and delivering value at scale.
• Strong understanding of trade lifecycle, risk management, and financial products in investment banking.
• Exceptional leadership, communication, and interpersonal skills.
• Extensive practical cloud-native experience.
• Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field.

Preferred qualifications, capabilities and skills:

• Experience working at code level.
• Familiarity with JPMorgan's Athena RMS is preferred.

As a Analytics Solutions Associate Sr at JP Morgan Chase within the Chase UK team, you will play a pivotal role in our finance data transformation project. You will collaborate with finance stakeholders to develop a finance data platform that supports business-critical control responsibilities and decision-making. Your work will involve using modern data tools to deliver strategic solutions and insights, contributing to our global impact.

Key Responsibilities:

• Partner with data architect and data engineers to ingestand structure Nutmeg's investment data into finance data platform.
• Design, develop, and maintain interactive dashboards and reports using Google Looker and LookML.
• Utilize SQL for data querying and analysis, ensuring accuracy and integrity.
• Collaborate with data engineers and modelers to develop necessary data models.
• Present complex data in visually engaging formats to facilitate communication.
• Work with product managers and end users to ideate and refine solutions.
• Ensure compliance with BI solutions governance processes.

Required Qualifications, Skills, and Experience:

• Minimum of 5 years’ experience with business intelligence platforms.
• Proficiency in Looker and LookML.
• Bachelor’s degree or equivalent in data analytics, computer science, accounting, or finance.
• Experience in large-scale digital transformation projects, preferably in Finance/FinTech.
• Strong knowledge of SQL and data modeling.
• Expertise in data analytics and visualization, with a solid understanding of UX/UI design.
• Excellent written and verbal communication skills.
• Highly self-motivated and proactive.

Preferred Qualifications, Skills, and Experience:

• Commercial understanding of retail banking products such as current accounts, credit cards, insurance, and mortgages.
• Passion for innovation and problem-solving with a focus on user-centric design.
• Ability to work in collaborative, cross-functional agile teams.

Job Summary:

As a Client Operations Lead within the Wealth Management Client Operations team, you will partner with global business-facing teams to ensure compliance and meet day-to-day deliverables. You will identify opportunities for automation and service improvement, maximizing productivity and quality. Your leadership will drive team development and enhance client experiences.

Job Responsibilities:

• Partner with Middle and Front office teams for client onboarding.
• Drive results through leadership, communication, and influence.
• Function effectively in a high-volume, deadline-oriented environment.
• Manage KPIs to ensure quality and timeliness.
• Serve as an escalation point for Client Operations issues.
• Promote process improvement and share best practices.
• Support consistent hiring and performance management.
• Manage risk, identify issues, and escalate as needed.
• Assess process and system improvements, providing solutions.
• Create an effective control environment within the team and build partnerships with onshore leads through communication and governance.

Required Qualifications, Capabilities, and Skills

• 12+ years of experience in Financial Services or Operations.
• Proven leadership in strategic change management and process re-engineering.
• Experience managing across multiple locations.
• Strong relationship-building and influencing skills.
• Industry experience with understanding of standards and networking.
• Consultative approach, anticipating business partner needs.
• Critical thinking and proactive best practices.
• Motivated with advanced strategy and problem-solving skills.
• Commercial background with ability to transform operations.
• Knowledge of automation tools and AI/ML understanding.

Preferred Qualifications, Capabilities, and Skills:

• Client Operations experience in Investment Banking or Wealth Management.
• Experience in technology-driven projects.
• Strong industry networking and peer relationships.
• Ability to collaborate with Operations Leaders and key partners.
• Understanding of client needs and impact on relationships.
• Proven ability to transform operations across business areas.
• Advanced interpersonal and communication skills.