דרושים Senior Manager Compliance ב-Intercontinental Exchange - Ice ב-United Kingdom, South Somerset

Job Purpose

The ICE Mortgage Technology’s Professional Services Consultant will be responsible for driving the adoption, optimization, and deployment of our solutions. Using their expertise and the organization’s best practices, the consultant will aid in the design, building, and delivery of the solution. The consultant will also assist in developing business requirements, specifications, process flows, application design, and configuration, along with testing and deployment. The ideal candidate will have three to five years experience implementing software solutions.

Responsibilities

• Design, build and deliver solutions for customer’s critical business functions.
• Adhere to and promote best practices and design guidelines.
• Utilize ICE Mortgage Technology’s solutions automation to streamline customer processes.
• Identify project issues and risks, then present alternatives and solutions to resolve them.
• Recommend features and improvements to optimize and increase the use of ICE Mortgage Technology solutions.
• Maintain relevant expertise in the mortgage industry.
• Up to 50% travel availability.

Knowledge and Experience

• Mortgage Banking or Financial Services Technology experience required.
• Project Management skills, including status reporting, project documentation, issue resolution, time management and project communication required.
• Encompass experience required.
• Implementation of enterprise software experience preferred.
• Strong Microsoft Office Solutions preferred.

Job Purpose

We are seeking a strategic and detail-oriented Senior Technology Enterprise Risk Management Analyst to join our Enterprise Technology Risk team, a subgroup within Enterprise Risk. This individual will play a critical role in advancing the organization’s risk maturity through the

• support and execution of the Annual Enterprise Technology Risk Assessment (ETRA),
• the development, implementation, and ongoing management of risk and performance indicators - known collectively as Management Information (MI) using DA and automation concepts
• supporting targeted assessments,
• monitoring emerging risks, and
• managing aspects of the issue life cycle resulting from enterprise risk assessments.

The ideal candidate is a self-starter with 5+ years of relevant experience in technology risk management or related fields, and a passion and proven ability for building data-driven, mature, automated and forward-looking risk practices that align with organizational strategy.

Responsibilities

• Risk Measurement
  • Assist business leaders with developing or enhancing risk appetite statements that are able to evolve and be measured quantitatively
  • Design, implement, and manage a comprehensive suite of risk and performance indicators across business units and risk categories.
  • Collaborate with business owners and risk partners to align indicators with risk appetite, business objectives, and regulatory expectations.
  • Develop and maintain dashboards (Tableau, python etc.) and reporting tools to provide timely insights to senior management and the Board.
  • Promote risk management efficiencies through the implementation and use of automated routines.
• Enterprise Risk & Controls
  • Support and drive control library and risk inventory management. Acts as an expert in how to identify and document risks and create and maintain controls and control attributes.
  • Lead or support the facilitation of enterprise-wide and targeted risk assessments, including risk identification, evaluation, and prioritization.
  • Analyze qualitative and quantitative data to inform the organization’s risk profile.
  • Assist in the development of risk mitigation strategies and action plans with business units.
• Emerging Risk Monitoring
  • Conduct horizon scanning to identify, evaluate, and track emerging risks and macro-level trends (e.g., regulatory, technological).
  • Prepare and present emerging risk reports and insights for leadership consideration and potential scenario analysis.
• Issue and Action Management
  • Coordinate and track issues resulting from Enterprise Risk Assessment and related action plans through resolution, ensuring timely remediation and escalation where appropriate.
  • Collaborate with risk and business owners to validate issue status, risk exposure, and supporting documentation.
  • Provide oversight reporting on open issues for senior management and risk committees as appropriate.
• Governance & Reporting
  • Contribute to the preparation of materials for risk committees, executive leadership, and Board reporting.
  • Ensure risk management documentation is accurate, current, and aligned with policy and framework requirements.
  • Support policy and framework updates as needed. This will include policy and procedure creation and update as well as collaboration with other departments on ERM and other policies and procedures.
• Collaboration & Advisory
  • Serve as a key liaison and trusted advisor between the ERM function and stakeholders across the enterprise—including Legal, Compliance, Internal Audit, Technology, Operations, and Business Line teams—to promote understanding, ownership, transparency, alignment, and shared accountability for risk.
  • Promote and advocate for the risk department in a professional manner
  • Communicate risk insights, initiatives, and expectations in a clear, accessible way to both technical and non-technical audiences.
  • Promote a risk-aware culture by helping educate stakeholders on risk frameworks, tools, and processes.
  • Provide support to the Third Party Risk Management & Procurement programs as needed
  • Support the redesign and content development of the risk SharePoint site.
  • Perform other duties as assigned

Knowledge and Experience

• Bachelor’s degree in Business Administration, Finance, Risk Management, Technology Management or related fields.
• 5+ years of experience in enterprise risk management, internal audit, compliance, or related discipline.
• Proven experience creating and managing risk indicators and conducting enterprise risk assessments.
• Experience creating complex analytics using coding, scripting, querying, dashboard technologies, and setting up supporting infrastructure components such as SQL servers. Python, R, VBA, Java Script, or Tableau scripting experience highly desired.
• Experience managing issue remediation processes, particularly in support of enterprise risk and control remediation efforts.
• Strong analytical, quantitative, and critical thinking skills.
• Excellent communication skills, both written and verbal, with experience in preparing executive-level reporting.
• Proficiency in risk management software and data visualization tools (e.g., GRC, SNOW and other risk tools).

Preferred Knowledge and Experience

• Professional certifications such as CRISC, CRM, FRM, CERA, or related designations.
• Experience working in highly regulated industries, Financial Services and or Mortgage preferred.
• Familiarity with emerging risk areas (cybersecurity, AI and/or stablecoins).

Job Purpose

The Senior Compliance Analyst (“SCA”) is responsible for assisting in verifying that ICE Data Pricing and Reference Data, LLC (“PRD”), an SEC Registered Investment Adviser, meets its regulatory requirements. The SCA will support the Chief Compliance Officer in the design, development and execution of a risk-based compliance Program. This includes, but is not limited to, identification of relevant rules and regulations; administer (and creation and oversight, as needed) of PRD policies and procedures to assist in the prevention and detection of gaps in compliance; monitoring systems, processes and for compliance with the PRD Code of Ethics; performing testing as part of the PRD Annual Compliance Report; aiding in the resolution of any gaps in compliance; facilitation of training; and providing compliance advice to PRD Supervised Persons.

The SCA will have an excellent working knowledge of SEC rules and regulations applicable to registered investment advisers.

Responsibilities

• Drafting, implementing and administering policies and procedures related to PRD and its registered investment advisory businesses and the conduct of employees engaging in such businesses.
• Assisting in the monitoring and testing of policies and procedures to verify that PRD remains in compliance with applicable policies and industry rules and regulations.
• Perform testing of policies and business practices in support of PRD’s Annual Compliance Report
• Provide advice, guidance and training to Supervised Persons of PRD to verify that employees understand their regulatory obligations and firmwide requirements.
• Evaluate the efficiency of controls and processes and make recommendations for improvement.
• Identify and review new regulations and how they will impact PRD’s businesses.
• Participate in and/ or represent compliance in governance and oversight meetings and committees.
• Review and assess any new business/offering proposals to determine applicable regulatory requirements and develop relevant policies and procedures as needed.
• Assist in business and firmwide risk assessments.
• Participate in the preparation and filing of regulatory reports/documents, as applicable.
• Assist in the audit/ risk assessment of the firm’s compliance with internal policies and procedures.
• Analyze and document areas of operational or regulatory concern, gather relevant information, and communicate findings to business and control areas.

Knowledge and Experience

• Bachelor’s Degree and 2+ years’ experience in a compliance role with a US registered investment adviser or with a securities regulator.
• Comprehensive understanding of SEC investment adviser regulation.
• Understanding of the role of pricing vendors in the securities industry.
• Experience working at a pricing vendor is helpful.
• Strong knowledge of financial markets and, specifically, fixed-income markets.
• Excellent verbal and writing skills (including drafting of policies and procedures).
• Experience interacting with senior management personnel.
• Experience working in a team environment.
• Ability to make independent judgments on key issues and accurately identify risks.
• Strong analytical and organizational skills with attention to detail.
• Ability to work in a large, financial services organization
• Must be results-oriented, self-motivated and capable of leading projects.
• Ability to work effectively in a fast-paced, sometimes stressful environment.

Job Purpose

As a Senior Automation Engineer you will work with the Systems Analysts, Development, and QA to understand the business/product requirements, system requirements and test scenarios related to the applications to build or modify the automation framework. You will be responsible for maintaining these frameworks by following the current standards along with coordinating test execution, training users, and providing user support.

Responsibilities

• Work with industry leading test automation tools: Cypress utilizing JavaScript, Micro Focus Unified Functional Testing (UFT), Micro Focus LeanFT, and Micro Focus Application Lifecycle Management (ALM); Selenium utilizing Java and Python; Custom Python Frameworks; Watir with Ruby;SoapUI and other API testing tools
• Work with technology team in building cutting edge Clearing systems
• Testing in a multi-tiered based architecture featuring Java and JavaScript architectures (including extJS, JQuery, Oracle APEX, and ReactJS)
• Testing applications deployed through web browsers and containers such as Electron
• Gain experience with Iterative and Agile software development methodologies
• Perform troubleshooting software / hardware configuration problems
• Develop critical testing skills and work side by side with an experienced QA team
• Develop a strong background in building automated testing architectures / frameworks
• Experience participating in all aspects of a full-life cycle development methodology, and related quality concepts and processes

Knowledge and Experience

• Bachelor’s degree or higher in Computer Science or related discipline
• Minimum 5+ years of related experience
• Track record of completing assignments on time with a high degree of quality
• Excellent analytical, problem-solving, communication and interpersonal skills
• Experience working in UNIX/Linux and SQL/Oracle environments
• Experience with QA Automation tools such as UFT, Cypress, Selenium, or SoapUI - Strong preference for experience with Cypress utilizing JavaScript.
• Able to set priorities and multi-task in a fast-paced environment
• Able to work independently and productively under pressure
• Strong technical and troubleshooting skills
• Strong organizational skills and decision-making ability

Responsibilities

• Develop, maintain, and support applications within the Salesforce platform and various other corporate systems/tools using recommended best practices.
• Collaborate with internal customers to translate functional requirements into technical implementation for the automation of existing processes and the development of new applications.
• Manage projects from specification gathering, to development, to QA, user acceptance testing, and deployment to production
• Participate in meetings and organize work and/or training sessions around new software being introduced into the ICE technology environment
• Document changes and author documentation on software development standards and practices
• Enhances team and coworkers through knowledge sharing and implementing best practices in day-to-day activities. This includes keeping up on new technical innovations from Salesforce, obtaining certifications, and advancing Trailhead status.
• Very strong personal initiative, consistently responsible for many critical deliverables across all aspects of ICE's business lines.
• Ability to prioritize work efficiently without direct guidance from management.
• Ability to lead a large project and effectively provide status updates.

Knowledge and Experience

• Bachelor’s degree (CS or IT preferred).
• 8+ year’s development experience on the Salesforce platform.
• Experience in developing LWC, APEX and Aura Components
• Experience with HTML, CSS, JavaScript, jQuery
• Strong understanding of Lightning Flows, Batch Processing, Trigger Management.
• Strong understanding of Salesforce Limits and best practices around the same.
• Understanding of Experience Cloud configuration and development.
• Familiarity with Einstein and Agent force for Generative and Predictive AI
• Familiarity with Tableau and/or CRMA
• Salesforce certifications including (but not limited to) Admin and Platform Developer 1 and 2 certifications.
• Solid understanding and experience with various SDLC methodologies and deployment tools (GIT, Copado, Dev Ops Center)
• Solid technical background, especially around web/software development, relational databases and object-oriented concepts.
• Strong analytical/problem solving skills.
• Detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models and technologies; ability to identify issues/opportunities and recommend solutions, ideas and more efficient approaches.

Preferred, but not required

• Familiarity with Web Application Architecture (HTTP, Client/Server, HTML, JavaScript)
• Experience with SQL and Database Technologies (SQL Server, MySQL)
• Experience with Web Services / Web APIs including both SOAP and REST
• Financial industry expertise

Responsibilities

• Lead a team through the idea generation, technical development, implementation and launch of innovative products for entity data and alternative investments (private credit, private equity).
• Be the lead contributor towards the design and implementation of new business initiatives (e.g., new products).
• Define strategy to leverage external data for effective platform/product growth within the region.
• Take a data-driven approach to product enhancements, identifying opportunity areas and contributing to the Product roadmap, prioritizing work to deliver against key areas of focus.
• Partner with Strategic Delivery functions to develop and execute on product roadmaps.
• Participate in both formulating the business strategy as well as channeling into a clearly defined direction and product strategy.
• Work with other product and development leaders to ensure alignment with their roadmaps and delivery.
• Serve a critical role in the successful integration and subsequent product buildout of strategic company acquisitions.
• Participate in cross-functional teams (e.g. Product, Business Analysis, Software Engineering) in the development of business requirements to meet customer needs.
• Collaborate with target market representatives, customers, and partners to create powerful and revenue generating solutions for the marketplace.
• Expertise in business requirements writing. Requires extensive knowledge of all areas of the business including but not limited to content, development, product design, workflow, billing, and configuration.
• Must be well versed in industry and company focused initiatives and understand how that content could be utilized within reference data products.
• Understand the business problems and opportunities in the context of the requirements and help recommend solutions that enable the organization to achieve its goals.
• Liaise with the Stakeholders in managing, defining, prioritizing, planning, and executing the vision for our applications targeting our core Data Services customers.
• Identify and communicate project risks and issues.
• Ability to operate in a multi-tasking and deadline driven team environment.
• Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills, and experiences.
• Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm.

Knowledge and Experience

• Bachelor’s degree is a minimum.
• 5+ of experience in the financial services industry working with reference data. Ideally, some of these were when you were leading a team.
• 3+ years of experience querying / retrieving data from structured databases (SQL/Oracle. Python).
• Experience with alternative investments
• Excellent ability to communicate technical ideas and concepts to colleagues outside the domain.
• Strong collaboration skills – ability to navigate cross functional teams to deliver on shared objectives.
• Excellent communication and listening skills with an ability to develop a clear message for senior management and craft the story around it.
• Must have the ability to develop strong relationships with colleagues at all levels of the organization
• Organized and structured with excellent attention to detail.
• Acute understanding of how data is stored and flows through systems and databases.
• Skilled in excel to analyze data, identify trends, and come to conclusions.
• Understanding of how to identify and develop product enhancements.
• Excellent analytical and problem-solving skills - solid hands-on experience of functional analysis, with extensive experience translating business requirements into functional, design and test documentation.
• Strong written and verbal communication skills - ability to work with the client/user community to translate their requirements, however expressed, into development materials and conversely present development materials to client/users in a comprehensible way.
• Must be able to supervise, organize, prioritize workload and work on numerous projects/tasks at one time.
• A working knowledge, and ideally hands on experience, of the development life cycle, covering basic design, testing cycles from unit to acceptance testing, implementation, and post release bug/issue fixes.
• Familiarity with a range of product interfaces (XML/JSON Files, APIs, Front-End Viewers).
• Strong communication and leadership skills.

Job Purpose

As a Technical Account Manager, you will be assigned to a number of strategic and high value customer accounts and will be expected to develop a deep understanding of the IDS Connectivity services those accounts are contracted for. This knowledge will enable you to forge a strong technical relationship based on trust and competence with key stakeholders and sponsors on the client side, which in turn will allow you and the wider ICE Data Services organization, to provide the best possible service to those accounts, as well as growing our footprint of services and infrastructure over time.

The Technical Account Manager is expected to become a subject matter expert in ICE Data Services Connectivity products and will act as a technical liaison to the client, as well as the wider IDS Account Management and Sales organization. The TAM will provide product update briefings, host technology and content training workshops, deliver service review presentations, manage support escalations, as well as coordinating service delivery projects on an ongoing basis. The TAM will also be responsible for ensuring their accounts are configured optimally in terms of performance, resiliency and security, such that they can derive optimal value from their IDS Connectivity services.

Responsibilities

The Technical Account Manager has essentially 3 key remits across all assigned accounts:

• Maximize current service experience
• • The Technical Account Manager ensures the infrastructure in place is optimized and future proofed to deliver the services in the best possible way. Any current or future capacity/performance constraints or technology obstacles are understood and mitigated ahead of time. Resiliency and latency-optimization analysis will be conducted on a regular basis to ensure peak performance.
  • The Technical Account Manager networks within their strategic accounts to partner with key business sponsors and technical leads to drive increased adoption and usage of ICE’s Connectivity services across as wide a user base as possible.
  • The Technical Account Manager has access to key technology, operations and business stakeholders at all assigned accounts and ensures they are aware of and leveraging the latest technologies and features available to derive the most value from the services currently contracted for.
  • The Technical Account Manager is aligned with ICE Network Operations and is fully up-to-date on all ongoing service incidents and acts as a point of escalation to help resolve and if necessary, expedite, any perceived issues impacting service.
  • The Technical Account Manager works closely together with ICE’s Service Delivery, Customer Engineering and Exchange Relations teams to oversee any project-related work (upgrades, migrations, decommissions) and act as the central point of contact through completion.
• Alignment of customer’s service aspirations with ICE Data Services product roadmaps
• • The Technical Account Manager has an expert view on all IDS Connectivity product roadmaps and ensures the relevant stakeholders on the customer side have a good appreciation of upcoming new content additions, technology enhancements and strategic product launches ahead of time. The customer has early access to this information to allow for feedback which in turn would be fed into the priority setting by IDS product management and the business leaders.
  • The Technical Account Manager has a deep understanding of the tactical and strategic business development roadmaps on the customer side to help drive and align our own product roadmaps accordingly ranging from new or changing content requirements, adaption of or migration to new technologies as well as understanding competitor offerings that might be considered superior and undermine our strategic position if not addressed.
• Conduct service satisfaction surveys
• • The Technical Account Manager performs a regular service satisfaction review soliciting feedback from senior stakeholders by means of a formal survey template.
  • The survey results allow ICE Data Services to document and score customer satisfaction rates across multiple disciplines, allowing us to trend (and address) the client’s perception of ICE Data Services over time, and understand how we perform relative to other competitor services used.
  • The survey results across all Technical Account Manager accounts are summarized in an executive management report on a yearly basis to help drive internal efforts to enhance service and product areas and help accelerate revenue growth.

The duties and responsibilities of the Technical Account Manager are not performed in isolation, but in close coordination with, and supported by, other ICE Data Services departments including the Account Management organisation, Service Delivery, Customer Engineering, Exchange Relations, Sales and Pre-Sales, Product Management and the ICE Data Services leadership team.

Knowledge and Experience

• 5+ years’ experience working for a financial network service provider in a Technical Account Management, Pre-Sales, Support or Product capacity, having had significant exposure to associated technology, terminology, vendors, trading venues, market forces, regulation
• Excellent understanding of financial markets, the trading life cycle and related terminology
• Content specialist across various asset classes (futures and equities essential)
• Project management experience
• Attention-to-detail in all aspects of work is essential
• Confident and professional communicator, both written and in front of an audience
• Logical and methodical at trouble-shooting
• Comfortable following established processes and procedures as well as identifying the need for process improvement where needed
• Accountability, always putting the client’s interests first
• Ability to multi-task and prioritize under pressure, while maintaining high quality output and meeting deadlines
• Strong presentation skills
• Excellent time management skills