דרושים Internship - International Supply Chain ב-Incyte ב-שוויץ

The duration of the internship is expected to cover a period of 12 months.The position is based in Morges, Switzerland and reports to the Senior Manager, External Manufacturing and Partnerships

• Conduct forecast accuracy analysis for all products and partners supplied by the International Supply Chain team, investigate root causes of variability with the affected markets, propose action plans to improve key performance indicators (KPIs) and report periodically these metrics.
• Support team members for selected contract manufacturing organizations (CMOs) or partners in the follow-up of new product launches and participation in partners meetings.
• Review adherence of selected alliance customers to the established contractual terms such as respect of lead-times and volumes.
• Support the International Supply Chain team in Demand Planning activities such as maintenance and review of master data, and to ensure accurate forecast is always maintained in the IBP system.
• Participate and provide inputs to selected intra or inter-departments projects such as improvement of Demand Planning Processes and forecast updates from the partners, attendance and preparation for S&OP meetings.
• Support other general and periodic activities of the department such as review of business contingency plans (BCP) or review/update of department procedures (SOPs) to adapt to evolving activities.
• Provide general support to the supply chain operations in Europe and RELAM and APAC regions.
• Contribute positively to a strong culture of business integrity and ethics.
• Act within compliance and legal requirements as well as within company guidelines.
  

• Master or Bachelor’s degree in business school, supply chain, or equivalent.
• English fluency written and spoken (the company language).
• Basic understanding and strong interest in supply chain management.
• Good analytical, organizational and execution skills.
• Ability and willingness to work on several activities and projects in parallel.
• Good interpersonal skills to interact with colleagues as well as external partners from different levels and cultures.
• Ability to work independently and as part of a team at the same time.
• Proficiency in usual Microsoft applications and IT savvy.
• Strong commitment to business ethics.
• Knowledge or understanding of ERP system functionalities and purpose is a plus.
• Interest or basic knowledge/understanding of the life science industry is a plus.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

Learn more at:

During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process .

DUTIES AND RESPONSABILITIES

Manages logistics activities from selected European CMOs and 3PLs.

Manages order fulfillment activities for selected customers and distributors.

Manages samples process for selected Incyte products.

Supports the donation process across EU markets.

Supports selected activities related to product serialization.

Supports resolution of SAP incidents to ensure inventory accuracy.

Supports logistics or distribution partners process changes and remediation when required by the business.

Supports procedures and work instructions revision to ensure alignment with existing/changing operations.

Provides general support to the Supply Chain operations in Europe.

Contributes positively to a strong culture of business integrity and ethics.

Acts within compliance and legal requirements as well as within company guidelines.

REQUIREMENTS

Bachelor’s degree in supply chain, international business, mechanical engineering or equivalent.

Experience working with physical distribution activities in the life science industry (GDPs).

Knowledge or experience in GMP/GDP industry processes and regulations.

Ability to work both independently and as part of a team is essential.

Strong interpersonal skills to work both with internal and external partners.

Good analytical, organizational and execution skills.

Experience in working with SAP strongly desired.

Proficiency while working with Microsoft applications.

Quick learning and positive attitude.

English fluency written and spoken (the company language).

Ability to work in a small sized business environment in a highly regulated compliance setting.

Strong commitment to business ethics.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

Learn more at:

During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process .

The Sr. I.T. End User Technologies Specialist is responsible for delivering end-to-end support in accordance with IT service level agreements and supports the corporate events, projects and activities. By partnering with the Lead of End-user’s groups, he/she ensures all requests are analyzed, planned, resolved and reported back within the promised timeframes. He/she takes ownership of different initiatives, follow-up and communication, develops and promotes different services when required. Reporting to the IT Business Analyst Manager, he collaborates in the collection of EMEA & APAC requirements, implementation of solutions working with internal and external technology providers, coordination/execution of the testing, validation of the technical administration of the operative’s solutions and planification of the training for the users and the EMEA & APAC ServiceDesk.

Duties and Responsibilities

·Troubleshoot and resolve I.T. issues via phone, email, web, and in-person.

·Ensure all incidents and service requests are resolved against SLAs.

·Development of business processes and procedures related to use of User Technologies and guidelines for use.

·Assist in the development of business support standards, processes and procedures, and guidelines for incident and request management.

·Maintain live documentation of operating procedures and user guides.

·Identify and recommend improvement opportunities that are consistent with client needs.

·Participate in the development and delivery of a global IT application, services portfolio bringing the perspective of the EMEA & APAC customer and defining required regional localization modifications.

·Support the management of Mobile Devices.

·Maintain a high level of professionalism with business users, vendors and staff.

·Proactively learn and train other staff members on new product and service technologies.

·Contribute positively to a strong culture of business integrity and ethics.

·Act within compliance and legal requirements as well as within company guidelines

Requirements

·Bachelor degree in the field of information technology systems and at least 5 years work experience in an I.T. department.

·Professional experience in:

Collecting needs and translate them into requirements.

Executing tasks and solving problem with sound judgment around crisis escalation.

·Strong skills in:

English written and verbal communication (Additional European languages is a plus).

Listening, presenting and documenting.

·Experience in:

Training and coaching people on IT solutions.

Supporting as a change agent for Technology adoption/Digital Transformation is a plus.

Using Service Desk ticketing software.

Supporting corporate events/meeting for the technology aspects is a plus.

Biotech or pharmaceutical industry is a plus.

·Familiarity with:

ITILv4 or related service delivery frameworks.

Assets and mobile devices management. Microsoft inTune experience is a plus.

Computer imaging and application deployment systems. Microsoft SCCM experience is a plus.

I.T. Infrastructures, network and telecommunication understanding.

UML and Merise modeling knowledge is a plus.

·Ability to travel across European regions when required.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

Learn more at:

During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process .