דרושים Backend Developer - Automation Document Processing ב-Ibm ב-אירלנד

• Provide expert-level product support for IBM customers across the globe
• Troubleshoot, diagnose, and resolve escalated technical issues from customers.
• Perform root cause analysis and implement long-term solutions for recurring issues.
• Develop and maintain technical documentation, processes, and troubleshooting guides.
• Collaborate with multiple Development squads, SRE, and Support Engineer teams to resolve complex technical issues.
• Provide mentoring and training to support engineers (L2).

Act as a subject matter expert for specific technologies or systems related to the product.

Required Professional and Technical Expertise

• Strong experience as a non-spring boot Java developer.
• Experience with troubleshooting software, and network issues.
• Hands on coding experience with Java, NodeJS and Python.
• Proficiency in SQL, Linux, Kubernetes, OpenShift
• Excellent communication skills to interact with stakeholders and report on technical issues clearly.
• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiple tasks simultaneously.

• Demonstrated Java backend coding experience without using Spring Boot.
• Demonstrated excellence in problem-solving, with the ability to tackle complex issues and find effective solutions
• Strong knowledge of Integration technologies, cloud computing, Software Development methodologies
• Knowledge of Agile methodology
• Prior experience in a customer-facing debugging, troubleshooting/etc role.

Responsibilities:

• Develop, deploy, and manage Kubernetes Operators using the Operator Framework and Operator SDK.
• Implement Ansible-based operators for managing resources and controllers on OpenShift clusters.
• Define control loops (Observe → Analyze → Act) for operators to codify the behavior of Kubernetes resources.
• Translate human operational knowledge into software to manage applications, including installation, upgrades, scaling, backups, restores, and self-health monitoring.
• Contribute to the development of custom resources and custom resource definitions (CRDs) to extend the Kubernetes API.
• Provide Level 3 support by troubleshooting complex issues and resolving them promptly.

• Intermediate professional experience with Kubernetes/OpenShift.
• Knowledge of Kubernetes resources (Pod, ConfigMap, secret, service, route, PersistentVolumeClaim) and controllers (Deployment, ReplicaSet, StatefulSet, DaemonSet).
• Working knowledge of Git repositories and version control.
• Strong problem-solving skills and attention to detail.
• Proficiency in Go programming language for developing operators.

• Experience with Ansible-based operators on OpenShift clusters.
• Familiarity with Helm for packaging and deploying applications on Kubernetes.
• Contributions to open-source projects related to Kubernetes Operators.