דרושים ב-Hp ב-Malaysia, Kuala Lumpur

• Demonstrates a deep understanding of the organization’s products and services while explaining product features and benefits to potential customers.
• Offers technical expertise and support to the account managers in identifying potential clients, nurturing leads, and driving revenue growth.
• Conducts thorough needs assessments with potential clients to understand their specific requirements and challenges and offer tailored solutions.
• Contributes to proposal development, negotiations, and deal closings by providing technical expertise, pricing information, and other critical inputs to secure business deals.
• Manages sales pipelines by tracking leads, opportunities, and sales prospects through various stages of the sales process and identifies improvement areas.
• Maintains strong relationships with existing clients providing ongoing support, addressing client concerns, and actively seeking opportunities for upselling or cross-selling.
• Interfaces with both internal teams and external industry experts to anticipate customer needs and facilitate the development of tailored solutions.
• Contributes to sales forecasting efforts by providing insights and data on potential sales opportunities, expected timelines, and revenue projections.
• Attends industry events and seminars to stay updated on new techniques and technologies and continuously adapt in a rapidly changing business environment to enhance their sales efforts.
• Guides junior team members to help them enhance their sales and consulting skills and support their professional growth.
• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of work experience, preferably in technical selling, consultative selling, account management, or a related field or an advanced degree with 3-5 years of work experience.• Balancing (Ledger/Billing)
• Business Development
• Business To Business
• Customer Relationship Management
• Demonstration Skills
• Enterprise Sales
• Marketing
• Merchandising
• Outbound Calls
• Presales
• Product Demonstration
• Product Knowledge
• Sales Engineering
• Sales Process
• Sales Prospecting
• Selling Techniques
• Solution Selling
• Technical Sales
• Value Propositions
• Wireless Sales
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity• Responds to moderately complex issues within established guidelines.

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

About the Role:

As anyou will provide technical presales support for the HP Commercial portfolio of Personal Systems

Key Highlights:

• The job provides continuous face-to-face, hands-on, and virtual training sessions on cutting-edge technologies, HP's leading products, and solutions, both locally and internationally.
• The ideal candidate should have a genuine passion for technology and a high level of proficiency in Hindil anguage. English fluency is required for internal communication, team meetings, and training, with proficiency in another language considered a significant advantage.

Mission of the Inside Presales Technical Consultant (TC):

products, solutions, and services,

Responsibilities:

• Provide technical recommendations, direction, and guidance onHP Personal Systemsofferings.
• Respond to and track technical questions from internal or external requestors
• Present the advantages ofHP’s Personal Systemsproducts and solutions.
• Assist sales representatives in responding to customers’ requests (RFI, RFP, RFQ).
• Support sales opportunities with in-depth technical understanding of HP’s offerings.
• Provide support on the status of technical and environmental regulations.
• Deliver trainings to other departments aboutPersonal Systemsproducts and solutions.
• Manage technical escalations and provide proactive technical updates to the sales community.
• Collaborate with various technical resources as needed, within the Presales organization or Worldwide Divisional resources. Maintain a high level of service quality and total customer experience (TCE).
• Ensure a competitive and appropriate level of technical and professional competence.

• Advanced proficiency in spoken and writtenand English and good knowledge of Hindi to manage India Market.
• Proficiency in another language is advantageous.
• Bachelor's degree or equivalent experience, preferably in a technical/engineering field or computer science.
• Interest incomputertechnologies, hardware, operating systems, software, and networking technologies.
• Strong analytical, organizational, and team skills, with troubleshooting and problem-solving abilities.
• Self-motivated with the ability to operate with minimal tactical direction.
• Demonstrated motivation to seek knowledge and continuous learning.
• No prior experience welcome.

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Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

What a Customer Retention Specialist does at HP:

• Develops an understanding of the organization's services, solutions, and software, including unique value propositions and competitive advantages.
• Builds professional relationships with clients, gaining a deep understanding of their unique business and IT needs.
• Supports in developing and executing comprehensive sales strategies for existing clients.
• Maintains accurate and organized records of leads, opportunities, customer interactions, and market research findings.
• Takes ownership of tracking and reporting on key sales metrics and using data-driven insights to optimize sales strategies.
• Participates in training sessions to enhance sales techniques, product knowledge, and communication skills.
• Ensures that all sales activities comply with industry regulations and legal requirements.
• Conduct channel meetings which include driving renewal closure, identifying and closing up-sell opportunities
• Build and execute a sales plan for exceeding assigned quota targets; includes developing strategies to increase incremental service sales through up-sell, cross-sell and other service offerings.

Education and Experience Required

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 2-4 years of work experience, preferably in technical selling, consultative selling, account management, or a related field

Knowledge & Skills

• Business To Business
• Customer Relationship Management
• Demonstration Skills
• Enterprise Sales
• Outbound Calls
• Product Knowledge
• Sales Process
• Microsoft Office
• Sales Prospecting
• Selling Techniques
• Solution Selling
• Value Propositions
  

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity
  

Impact & Scope

• Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity

• Responds to routine issues within established guidelines.

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Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

Description -

subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance and training to employees at all levels in our client and legal organizations.

Responsibilities

• Develops legal strategies and identifies potential legal risks in the areas of product lifecycle and software & solutions development.
• Provides legal subject matter expertise in one or more areas among contracting, sales, sourcing, handling of confidential information, inbound and outbound IP licensing, and product/solution development.
• Applies knowledge of business models regarding leasing and financing components of managed solutions to drafting, negotiating, and guidance for both clients and colleagues who support HP country subsidiaries.
• Develops new ideas and methods to effectively address recurring legal issues or matters facing multiple internal client organizations. This includes client training and reinforcement and coaching on negotiation strategies for legal issues.
• Supports the provision of institutional knowledge, support, and fiduciary oversight in relation to corporate and local governance standards, policies, process, and reporting requirements.
• Monitors evolving regulatory landscapes and industry trends to ensure the organization's adherence to changing legal requirements.
• Represents the organization before industry policy setting organizations, government agencies and other regulatory bodies.
• Contributes to complex multidimensional projects or transactions by identifying and resolving complex legal issues requiring in-depth knowledge and judgment, working with other HP disciplines and other members of the HP Legal team.
• Applies advanced subject matter knowledge, and exercises independent judgment in resolving business issues and establishing policies.
• Mentors team members, providing guidance, sharing knowledge, and fostering professional growth and works well and with agility and fluidity in meeting customer demands for empowering and direct legal advice.

Education and Experience Required

• Four-year or Graduate Degree in Law, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in commercial, general or specialty law, or a related field.

Preferred Certifications

• State Bar Membership and/or the ability to practice law for a corporate client within the jurisdiction of residence.

Knowledge & Skills

• Business Law
• Supporting Product/Software/Solutions from engineering ideation through end-of-life
• Confidential Disclosure Practices
• Legal Research (including with respect to regulations and legislation)
• Legal Support
• Providing Legal Advice
• Risk Management
• Risk Mitigation

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

No one fits a job description perfectly, and there is no such thing as the perfect candidate. Even if you don’t believe you meet all the criteria, we encourage you to apply.

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Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.