דרושים Customer Success Engineer M/f/d ב-Honeywell ב-שוויץ

You will report directly to IAQuality Engineering Director, and you'll work out of Switzerland location ona hybrid work schedule. In this role, youwill impact the quality and reliability of our products, ensuring that thequality strategies you implement will meet customer requirements and complywith industry standards. You will collaborate with cross-functional teams toidentify systematic quality issues, implement corrective actions, and driveprocess improvements.
Asa Sr Quality Engineer Manager at Honeywell, you will be a part of a team of theQuality Leadership team within the HSS SBU and the global business ofIndustrial Automation. This rolerequires the person to apply their expertise and knowledge in findinginnovative, cost-effective means to improve quality output and continuousimprovements. You will drive global initiatives that ensure compliancewith customer requirements, regulatory agencies, government regulations,and engineering specifications while instilling site accountabilityfor governance of the Quality System, product acceptance, and productquality.

RESPONSIBILITIES:
BasicQualifications:
Technical degree
> 8 yrs of experience as Quality professional
Lead Auditor certification and experience
ISO9001, ISO13485, IATF16949, and AS9100 experience
Product Certification experience
Regulatory experience
APQA experience
Out-of-the-box thinking
Provide clear and concise communications
Greenbelt Certified
Proficient computer skills
Knowledge of six sigma tools
Ability to partner with others on projects
Understanding of quality processes
Preferred Qualification:
Comprehension and practical application of risk assessments
Experience certifying new products, working with global regulatory agencies, test labs, etc.
Experience in a fast paced, changing/growing organization.
Excellent written and verbal communication skills, including comfort interfacing with site leaders.
Strong written and oral communication skills.
Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.

• JOB ID: req486157
• Category: Integrated Supply Chain
• Location: Z.A. La Pièce 16,Rolle,VAUD,1180,Switzerland
• Exempt

Tooling and Automation:

Design, develop, and maintain tools and scripts that automate repetitive tasks, streamline build processes, and improve CI/CD pipelines.

Identify bottlenecks in the development workflow and implement solutions to reduce cycle times and improve efficiency.

CI/CD Pipeline Optimization:

Continuously evaluate and improve the CI/CD pipelines and templates to ensure fast, reliable, and efficient builds and deployments.

Implement best practices for continuous integration, continuous delivery, and automated testing.

Monitor and optimize build and test times to reduce feedback loops for developers.

Developer Experience:

Work closely with developers to understand their pain points and challenges, and proactively address them through toolingand process improvements and guidance.

Support the improvement in code quality and testability through direct guidance, coaching and education on development best practices.

Create and maintain documentation for tools, processes, and best practices to ensure widespread adoption and understanding.

Infrastructure and Environment Management:

Manage and optimize development environments, ensuring they are consistent, reproducible, and easy to set up.

Implement and maintain containerization and virtualization solutions to support local development and testing.

Monitoring and Metrics:

Establish metrics and monitoring to track developer productivity and identify areas for improvement.

Regularly report on the health and efficiency of the development process to leadership.

Skills Required:

Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.

5 to 8 years of experience in software development, DevOps, or a related field.

Proven experience in designing and implementing developer productivity tools and workflows.

Strong background in CI/CD pipeline management and optimization.

Experience with containerization technologies (e.g., Docker, Kubernetes) and infrastructure-as-code (e.g., Terraform, Ansible).

Familiarity with version control systems (e.g., Git), build tools, and package managers.

Experience with monitoring and logging tools to track system performance and developer productivity.

Proficiency in one or more programming languages (e.g., Python, Go, Java, JavaScript).

Strong understanding of software development lifecycle (SDLC) and agile methodologies.

Excellent problem-solving skills and the ability to troubleshoot complex issues.

Preferred Qualifications:

Experience in at least one cloud platform (e.g., AWS, Azure, GCP).

Knowledge of cyber security best practices in development and deployment processes.

Familiarity with machine learning or data engineering workflows.(E.g: Databricks, MLflow)

Experience with developer productivity platforms (e.g., GitHub Ecosystem)

• JOB ID: HRD258697
• Category: Engineering
• Location: Z.A. La Pièce 16,Rolle,VAUD,1180,Switzerland
• Exempt

Job Description:

You will report directly to the Regional Sales Leader DACH and you'll work either remotely or from our designated location in Givisiez.

Responsibilities of the position:

KEY RESPONSIBILITIES

• Conduct pre-sales facilitation, insight customer requirements, and providing product presentations and solutions.
• Guide customers in selecting the right products and solutions for their specific applications.
• Provide technical training to customers on our products and solutions.
• Facilitate project execution, troubleshooting issues, and ensuring successful implementation of our solutions.
• Develop advanced customer applications, designing / programing custom solutions to meet specific requirements.
• Track and report billable hours for customer projects.
• Complement our sales representatives with deep technical knowledge, assisting with pre-sales activities, product selection, and job execution.

BENEFITS OF WORKINNG FOR HONEYWELL

• Paid Vacation
• Career Growth
• Professional Development
• Home Office Compensation
• Company Car, Card and Phone

YOU MUST HAVE

• Minimum of 5 years of experience in a technical sales role, preferably in the field of industrial automation or Building automation.
• Strong knowledge and expertise in programmable logic controllers (PLCs).
• Fluency in German, English and French is a must
• Excellent communication and people-oriented skills.
• Ability to comprehend customer requirements and provide tailored solutions.
• Strong problem-solving and troubleshooting skills.
• Proficient in CRM software and Microsoft Office Suite

WE VALUE

• Bachelor’s degree in engineering or a related field.
• Experience in conducting technical training sessions.
• Proven track record in developing advanced customer applications.
• Ability to work collaboratively with cross-functional teams.
• Strong customer focus and ability to build relationships.

• JOB ID: HRD256301
• Category: Customer Experience
• Location: Movarco Building, 3rd Floor, Route Jo-Siffert 4,Givisiez,FRIBOURG,1762,Switzerland
• Nonexempt

You will report directly to the Regional Maintenance Manager, and you will work onsite full-time at the customer location in Brantford, ON.

Responsibilities:

• Assists other Technicians in the repair and maintenance of distribution center material handling equipment
• Completes work orders, records, logs and other written or computer-based documents according to established procedures
• Diagnoses and repair mechanical and electrical problems using technical drawings (e.g., blueprints, electronic/mechanical schematics) and diagnostic tools (e.g., multi-meter, laptop).
• Leads troubleshooting and repairs of mechanical and electrical equipment
• Follow appropriate safety procedures and use Personal Protective Equipment (PPE) while maintaining equipment (Lock Out/Tag Out, Arc Flash, etc.) and ensure a safe work environment by eliminating potential equipment safety hazards. Adheres to all department and company standards, operating procedures and safety requirements while contributing to improvement
• Operates material handling equipment, battery equipment, moving machinery, and other powered equipment
• Utilizes TCPiP as a troubleshooting/setup tool
• Performs preventive maintenance and repairs on equipment (e.g., pneumatic systems, material handling equipment, hydraulic equipment, dock equipment, electronic and electrical equipment, etc.) according to safety and quality procedures
• Troubleshoots and repairs complex electrical/electronic problems with equipment, networks, PC logic controls, Programmable Logic Controllers (PLCs) and external Input/Output (I/O) devices where the repair is not immediately visible or obvious
• Assist in the development of specific technical and training documentation
• Provides resolutions to mechanical, technical/controls issues; documents all information relating to customer support issues in CMMS and Dashboard database; utilizes resources in other departments (when necessary) to expedite the resolution of conveyor related issues
• Provides information to the Customer Service Department and other members of management to enhance Customer Service success. Follows up with customers and other departments to ensure issues have been resolved
• Participates in cleaning the conveyor systems, maintenance shop area, and part cage as appropriate
• Maintains inventory of company supplied tools and PPE
• Completes appropriate paperwork in a timely manner
• Has strong understanding of machine controls
• Serves as a Technical Trainer to the Customer Service Technician
• Analyzes and troubleshoots reoccurring issues and creates an action plan/RAIL to support the change
• May be required to perform other duties as requested, directed, or assigned

• Flexibility in covering multiple shifts and holiday hours as required.

• Willing to work overtime as required.
• Some travel may be required but it is not mandatory / this is for training purposes; this is strongly encouraged to help develop skills & learn networking across the many avenues Honeywell has to offer.
• Acts as CSS Site Supervisor on days required

You must have:

• High school diploma or equivalent required
• 3+ years of mechanical troubleshooting and repair experience
• 3+ years of electrical troubleshooting and repair experience
• 3+ years of experience using MS Office (Word, Excel, PowerPoint and Outlook)
• Shift work may be required
• Sr. level requires ability to travel extensively
• Valid Class G Driver’s License

Physical Job Requirements

• The ability to lift 25 pounds individually and 50 pounds as a two-person team.
• Ability to work at heights using fall protection PPE
• The ability to carry required tools and tool bag (10-15lbs) regularly for extended periods and distances.
• The ability to spend long periods of time standing and / or walking on concrete and other surfaces.
• The ability to work above your head for extended period of time while standing, laying, or seated (e.g., 30mins). The ability to lift weights listed above your head.
• The ability to move safely in confined spaces which may require crawling on hands and knees.
• The ability to safely climb / descend ladders and stairs frequently.
• The ability to work on a ladder for extended periods of time.
• The ability to wear personal protective gear correctly, to include but not limited to; safety shoes, hard hat, safety glasses / goggles / face shield, hearing protection, safety harness, ARC Flash suites, chemical and/or cut resistant gloves.

• Benefits – Medical, Dental, Mental Health
• Paid Vacation
• Retirement Benefits (as per regional policy)
• Career Growth
• Professional Development

Lifecycle Solutions and Aftermarket Services for advanced migrations, workforce productivity, and plant digitalization.

• JOB ID: HRD259728
• Category: Customer Experience
• Location: 69 Wellington Street,London,Ontario,N6B 2K4,Canada
• Nonexempt