דרושים Lead Mfg Eng Technician ב-Honeywell ב-מקסיקו

• JOB ID: req490086
• Category: Integrated Supply Chain
• Location: Circuito Aerospacial No. 2,Mexicali,BAJA CALIFORNIA,21395,Mexico
• Nonexempt

o Own and drive the oversight of priority incidents in real-time, end-to-end throughout entire lifecycleo Correlate alerts to outages and critical services
o Operational awareness including familiarity with planned changes and activities in the operational environment
o Understand and challenge test and backup plans for emergency changes
o Ensures consistency in data recorded and leveraged in ServiceNow ·
Strategic Oversight & Continuous Improvement
o Evaluate performance against SLAs & KPIs
o Conduct comprehensive post-incident reviews, including root cause analysis and lessons learned sessions to prevent recurrence.
o Prioritize and monitor implementation of follow-up actions with Problem Management and Knowledge Management practiceso Develop, implement, and continuously improve automated workflows and monitoring systems to enhance incident detection, triage, resolution, and reporting processes. ·

• Routinely scans for trending/potential issues, engage appropriate resources and proactively work to minimize impact.
• Collaborate with Change, Problem and Digitization teams operationally and strategically to improve the processes holistically.
• Utilize advanced analytics and reporting platforms to identify trends and patterns in incidents, enabling proactive measures to mitigate potential issues before they escalate.
• Actively participate in ITSM leadership meetings and collaborate with Service Owners and business partners optimize IT Operation.

• People management experience.
• A bachelor’s degree in Information Technology, Computer Science or related discipline is preferred
• Minimum of 7 years of IT Service Delivery within a large, global IT organization
• Exceptional experience in understanding data trends, analytics and translating findings to all levels of leadership.
• Excellent oral, written and collaborative communication skills, including executive level communications
• Demonstrated experience in Microsoft Tools, with exceptional working knowledge of Excel, Tableau, etc.
• Experience running operations across at least two distinct IT services is a must
• Capacity planning, performance optimization experience is a must
• Experience with supporting mission critical IT operations is a must
• Strong understanding of ServiceNow reporting, ITSM functions or any other ticketing platform
• Demonstrated ability to work under pressure
• Experience presenting to and communicating with Executives
• Ability to work in an operational shift schedules, including on-call on weekends and holidays as escalations demand

WE VALUE

• Travel approximately 15%
• The ability to partner effectively across IT teams, suppliers and business customers on cross-functional issues and process improvements.
• The ability to translate business issues / requirements and objectives into technical solutions
• Strong knowledge of IT business processes and practices
• Skilled in partnering with internal customers at all levels to define problems, identify solutions, and facilitate change
• Skilled or proven ability to analyze complex problems and break them down into logical, actionable parts
• Strong interpersonal skills – exceptional coaching, negotiating, effective listening, and teaming
• Self-motivated, demonstrated bias for action
• The ability to be a change agent and promotes positive change in the organization#LI-Hybrid

• JOB ID: HRD262974
• Category: Information Technology
• Location: Av. Salvador Nava Martinez 3125,San Luis Potosi,SAN LUIS POTOSI,78260,Mexico
• Exempt

As a
Senior Project Management Specialist

This position requires a blend of technical expertise and operational acumen to manage service delivery effectively, uphold safety standards, and drive improvements in service quality. The Senior Project Management Specialist will coordinate with various stakeholders to ensure flawless execution of service requests, with a strong emphasis on compliance and safety.

Key Responsibilities

• Field Coordination: Support and coach Field Service Professionals (FSPs), ensuring efficient service execution and escalation of issues as needed.
• Safety Advocacy: Promote Honeywell’s safety culture and ensure FSP compliance with all safety standards and regulations.
• Spot Activity Management: Oversee the timely and compliant execution of assigned service tasks.
• Quality Assurance: Partner with support teams to maintain and improve service quality and delivery standards.
• Training Oversight: Maintain skill and certification records; drive execution of training plans for FSP development.
• Performance Support: Provide performance feedback to managers to support employee development initiatives.
• Process Implementation: Assist in rolling out new tools, processes, and productivity tracking with leadership teams.

Must Have:

• Bachelor’s Degree in Engineering, Technology, or a related field, or 15 years of experience within the Building Automation Industry in lieu of a degree.
• 6 years of industry experience within the Building Automation Industry
• 5 plus years of experience in Honeywell Building Automation Systems.

We Value:

• Strong planning, organization, and project management skills
• Self-motivated and able to work independently
• Excellent customer service and relationship management
• Experience in operations management or team leadership
• Skilled in managing spot activities and coordinating projects
• Cross-cultural communication and multi-language capability
• Green Belt certified; familiar with SIOP process
• Knowledge of Honeywell Building Automation products/services
• Effective team player with strong communication and influencing skills
• Ability to lead in a matrix environment without direct authority

Additional Information

• Occasional travel to customer sites may be required
• Flexibility in working hours to meet service demands

• JOB ID: HRD263020
• Category: Business Management
• Location: 3079 Premiere Pkwy Ste 100,Duluth,Georgia,30097,United States
• Exempt

Major areas of responsibilities

• Supports IGS Project Engineering Organization and establishes professional relationships and communications with Managers, Program Managers, Operational leaders, Project Engineering discipline leaders and C&E team leaders, for project execution, special assignments, and key initiatives, as required.

• Ensure common methods, procedures, techniques, tools, and products, as established by the global Controls (SW & PLC) Engineering Teams, are being effectively applied and provide feedback for future improvement. Ensures talent acquisition, talent deployment, training plans & knowledge transfer within the controls engineering group and ensures processes & procedures are updated with lessons learned on regular basis.

• Provides day-to-day consultation, leadership, and direction to the Software & PLC engineering group of supervisors, leads and engineers. Supports/assigns Engineering supervisors to projects/initiatives and manages day-to-day resource conflicts. Also encourages by example and coaches, a highly professional approach to all other engineering activities.

• Drive continuous improvement initiatives to optimize engineering processes, tools, and methodologies, with a focus on efficiency and quality.

• Drives billability, project cost forecast accuracy, monitors engineering hours & financials to ensure projects assigned are completed within agreed engineering cost budget, any EAC changes due to engineering are logged in CORA and have been approved before the EAC variance is shown in the forecast.

• Ensures all deliverables are submitted on-time and within budget, to stakeholders and customers. Escalates internal/external risks and work closely with local Management, Supervisors and Leads for possible mitigation.

• Monitor and track project progress, identifying and addressing any potential risks or issues that may impact project delivery or customer satisfaction.

Qualifications

• Bachelor’s degree in engineering or a related field; advanced degree preferred.

• Proven experience in software/PLC engineering, with a focus on project management and team leadership.

• Strong technical background and understanding of software development methodologies, tools, and technologies.

• Excellent leadership and communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.

• Demonstrated ability to drive results and meet project deadlines in a fast-paced, dynamic environment.

• Strong problem-solving and decision-making skills, with the ability to analyze complex situations and develop effective solutions.

• Experience in the Material Handling industry or a similar field is highly desirable.

• Project management certification (e.g., PMP) is a plus.

• JOB ID: HRD262340
• Category: Engineering
• Location: Av. Eje 5 Norte number 990,Mexico City,CIUDAD DE MEXICO,02230,Mexico
• Exempt

DESCRIPTION:

You will communicate with other departments such asLogistics, Manufacturing, Regional Sales Managers, Product Managers, etc., toresolve customer issues. You will support ordering processing including orderentry, expediting orders, change orders, returns, monitoring order status andresolving discrepancies. Must be able to transition between multiple jobpriorities at the same time, have strong people skills, a desire to help peopleand excellent communication abilities

KeyResponsibilities

• Respond promptly to customer inquiries through various communication channels (phone, email, chat, or in-person) with professionalism and courtesy
• Provide clear and accurate information to customers regarding products, services, orders, and policies
• Handle customer complaints and concerns effectively, finding solutions that align with company policies and customer satisfaction goals
• Escalate complex issues to the appropriate departments for further investigation and resolution
• Gather and analyze customer feedback to identify areas for improvement in products, services, and customer interactions
• Collaborate with cross-functional teams to implement improvements based on customer feedback, enhancing overall customer satisfaction
• Proactively engage with customers to build and nurture positive relationships, ensuring they feel valued and understood
• Follow up with customers to gather feedback post-interactions and ensure their expectations are met or exceeded
• Adhere to established company processes and procedures related to customer service, ensuring consistency and quality in customer interactions
• Provide recommendations for process improvements to enhance efficiency and customer satisfaction

MUST HAVE

• Excellent verbal and written communication skills to effectively interact with customers and internal teams
• Advanced English level
• Experience on reporting and use of CRM and ERP systems
• Ability to work with limited to no direction
• Strong problem-solving abilities to address customer issues and provide suitable solutions
• Ability to think critically and adapt to changing situations while maintaining composure
• Ability to collaborate effectively with cross-functional teams to achieve common goals and objectives related to customer satisfaction
• Flexibility and willingness to adapt to evolving roles and responsibilities within the customer experience domain

• JOB ID: HRD262241
• Category: Customer Experience
• Location: Av. Salvador Nava Martinez 3125,San Luis Potosi,SAN LUIS POTOSI,78260,Mexico
• Nonexempt

As a Sr Advanced Manufacturing Engineer here atHoneywell, you will play a crucial role in leading and managing advancedmanufacturing operations. You will be responsible for driving operationalexcellence, process optimization, and innovation in our manufacturingprocesses. With your extensive experience and leadership skills, you willcontribute to the success and growth of our organization. In this role, you will impact our manufacturing operations by drivingoperational excellence, process optimization, and innovation. By developing andimplementing advanced manufacturing strategies, you will enhance productivity,improve product quality, and drive cost efficiencies. Your ability to leadcross-functional teams and drive continuous improvement initiatives willcontribute to the overall success and growth of our organization. At Honeywell,our people leaders play a critical role in developing and supporting ouremployees to help them perform at their best and drive change across thecompany. Help to build a strong, diverse team by recruiting talent,identifying, and developing successors, driving retention and engagement, andfostering an inclusive culture.

KEY RESPONSIBILITIES
• Lead and manage advanced manufacturingoperations to drive operational excellence and process optimization

• Developand implement advanced manufacturing strategies to enhance productivity andimprove product quality

• Lead cross-functional teams to drive continuousimprovement initiatives and achieve operational goals

• Identify and implementadvanced manufacturing technologies to drive innovation and cost efficiencies

•Collaborate with internal stakeholders to ensure alignment with businessobjectives

• Analyze manufacturing data and metrics to identify areas forimprovement and implement corrective actions

• Manage and allocate resourceseffectively to meet production targets

• Ensure compliance with safetyregulations and industry standards

YOU MUST HAVE
• Bachelor’s degree from an accredited institutionin a technical discipline such as science, technology, engineering, mathematics

• Extensive experience in advanced manufacturing engineering and processoptimization

• Strong knowledge of advanced manufacturing technologies inconventional and non conventional machining such as turning, milling, grinding,EDM and WEDM

• Proven track record of driving operationalexcellence and process improvements •

Excellent leadership and peoplemanagement skills • Strong analytical and problem-solving skills •

• Advanced English

• Knowledge on Catia, nx, solidworks

• Availabilityto rotate shifts : 8 a 5:30, 4:30 a 1, 1 a 7:00 when needed
WE VALUE
• Expertise in implementing advanced manufacturingtechnologies and processes

• Ability to think strategically and drive change ina dynamic environment

• Strong project management skills

• Knowledge ofindustry best practices and emerging trends in advanced manufacturing

•Commitment to continuous learning and professional development

• Ability tomentor and develop junior engineers

• Strong analytical and problem-solvingskills

• JOB ID: HRD263197
• Category: Integrated Supply Chain
• Location: Vialidad Tabalaopa No. 8507,Fraccionamiento Ejido Avalos,Chihuahua,CHIHUAHUA,31074,Mexico
• Exempt