דרושים Indirect Tax Analyst ב-Global-e

Additionally, you will help automate and improve the team’s workflow and processes to support the company’s significant growth.

You will work closely under the management of the tax manager, as well as other internal stakeholders such as sales, projects and R&D.

• BA/B.Sc. in Statistics, Economics, or another quantitative field.
• Organized and methodical, with ability to manage high volumes of data and maintain focus on detailed tasks.
• Advanced Microsoft Excel skills.
• Passionate about data with strong analytical & technical skills.
• High English level English (written & spoken) and good communication skills.
• Experience with SQL – Advantage

In this role, you’ll be responsible for overseeing and monitoring the smooth movement of parcels from merchants or Global-e hubs to the carriers. This includes coordinating with carriers, collaborating with various internal and external teams, and proactively resolving issues. You’ll work closely with our Tech team to troubleshoot problems and respond to Customer Service queries via Zendesk. In addition, you’ll handle carrier exception reports and play an active part in ensuring seamless delivery operations.

Responsibilities:

• Respond promptly and efficiently to Zendesk tickets.
• Follow up with carriers to ensure timely resolution of open cases.
• Monitor and resolve FTS (Failed Transfer to Shipping) and Address Validation issues.
• Manage one or more of the daily carrier exception reports.
• Escalate issues proactively when needed.
• Provide coverage for team members during vacations or absences.
• Stay up to date with all carrier processes, reports, and contacts to support team coverage.
• Review service alerts from carriers and adjust responses accordingly.
• Stay informed of new features and updates from each Sprint release.
• Participate in regular Operations team meetings and contribute insights.
• Over time, take ownership of monitoring performance reports for specific merchants.

• Must have proven experience working with carriers or in a high-volume service environment, ideally with prior exposure to logistics operations.
• Excellent written communication skills in English
• An open mind and ‘can do’ attitude
• Additional languages an advantage.
• Advanced troubleshooting and multi-tasking skills
• Customer service orientation to any problem.
• Flexibility
• Problem Solving/Analysis.
• Teamwork Orientation but at the same time be able to work alone and be able to prioritize.
• Proficient in Excel is a must.

Global-e is looking for analytical people who can find the right way to solve a case.

This is a student position – working in shifts with high flexibility (both from the office and from home)

Responsibilities:

• Conduct risk assessments and manual reviews for online e-commerce transactions
• Build, design and improve fraud prevention strategies and mechanisms
• Identify and analyze fraudulent patterns and anomalies via data analysis

• Student with at least 2 years remaining until graduation – Must
• Work availability of at least 3 shifts a week (including nights, weekends and Holidays) – Must
• Experience with Excel and SQL – Must
• High proficiency in English
• Critical thinker with great attention to details
• Ability to work independently in a fast-paced environment

Additionally, you will help automate and improve the team’s workflow and processes to support

The perfect student position – great conditions, high flexibility, working hybrid (both from the office and from home).

Responsibilities:

• Overseeing invoice and billing processing
• Work closely with finance department to gather functional requirements and define the automated process flow
• Analyze, understand, and document business processes in detail for the purpose of RPA deployment
• Work with finance department to Identify scope, benefits and risks for RPA automation initiatives;
• Create end-to-end cross-functional process flow maps at a high-level as well as at a detailed/modular level

• Student of Industrial engineering/Economics/Statistics or other similar fields with at least 2 years remaining until graduation – Must
• Excel proficient
• Very detail oriented
• Passionate about data with strong analytical & technical skills.
• Organized and methodical, with ability to manage high volumes of data.
• High English level (written & spoken) and good communication skills.
• Intelligence background – Advantage
• Experience with Priority software – Advantage
• Experience with SQL – Advantage
• Experience with RPA – Advantage