דרושים ב-Ge Healthcare ב-Nigeria, Lagos

• Technical: Will work and understudy experienced field engineers on various modality in the assigned area.
• Electronic/Mechanical:Basic level understanding about troubleshooting and technical safty (EHS)
• Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers. Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team.
• Productivity: Support any Warranty and PMS contract cost control.
• Administration: Responsibly completes all administration tasks on time.
• Installation: Plays a support role on basic installation process offsite. . Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

Quality Specific Goals:

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Complete all planned Quality & Compliance training within the defined deadlines.
• Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
• Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
• Insure timely dispatch closure.
• Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe.
• Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.

• Qualified toNational Diploma Two Holders (ND2) Cadrein selected Nigeria Ministry of Health certified Biomedical Schools.
• Technical analytical skills.
• Proficiency in English.
• Ability to work independently with minimum direction.
• High work standards and quality.
• Initiative and motivation.
• Plans and organizes work effectively.
• Excellent communications, listening and interpersonal skills.
• Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

• Technical: Will work and understudy experienced field engineers on various modality in the assigned area.
• Electronic/Mechanical:Basic level understanding about troubleshooting and technical safty (EHS)
• Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers. Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team.
• Productivity: Support any Warranty and PMS contract cost control.
• Administration: Responsibly completes all administration tasks on time.
• Installation: Plays a support role on basic installation process offsite. . Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

Quality Specific Goals:

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Complete all planned Quality & Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
• Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
• Insure timely dispatch closure.
• Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe.
• Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.

• Qualified toNational Diploma One (ND1) CadreorHigher National Diploma One (HND1) Cadrein selected Nigeria Ministry of Health certified Biomedical Schools
• Technical analytical skills.
• Proficiency in English.
• Ability to work independently with minimum direction.
• High work standards and quality.
• Initiative and motivation.
• Plans and organizes work effectively.
• Excellent communications, listening and interpersonal skills.
• Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Key responsibilities include (but are not limited to):

• Prospecting for new customers and business in addition to growing and maintaining the existing customer portfolio, and qualifying new leads to maintain identified business to support a balanced sales funnel for future sales
• Generating proposals, preparing sales quotations, planning customer meetings, and demonstrating equipment capabilities on assigned products in assigned territory
• Sales negotiation and deal closure at the customer, interfacing with all key buying influencers such as direct users of the product, but also department heads and CXO level personnel
• Expected to sell point of sale service contracts, financing and drive margin though selling value and holding price
• Develop and maintain a high level of product knowledge of GEHC and competitive products
• Achieve annual and quarterly achievement of multiple order and revenue targets through accurate monthly and quarterly forecasting, by prioritizing selling time to generate sales volume, achieve account penetration and complete territory coverage
• Maintaining satisfactory after-sale relationships and development of long-term customer relationships coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs
• Develop account penetration strategies for key target and competitive accounts and communicating current market intelligence back to the business, along with field concerns, issues and requirements
• Providing leadership in market analysis and development/execution of strategies and action plans to drive product sales
• Integrating and coordinating with GEHC field teams (products and services) to drive orders and achieve growth.
• Creating and executing on strategic business plans (e.g., Bulk buys).

Quality Specific Goals:

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
• Complete all planned Quality & Compliance training within the defined deadlines
• Identify and report any quality or compliance concerns and take immediate corrective action as required
• Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken.
• Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken
• Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
• Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.

Qualifications:

• Bachelor’s Degree
• Previous Healthcare high-end capital equipment sales experience or LifeScience
• Demonstrated ability to work independently
• Ability to energize, develop, and build rapport at all levels within an organization
• Demonstrated ability to analyze customer data and develop financially sound sales offers
• 7+ years of demonstrated selling skills including customer presentations, price quoting, closing and growing a sales territory
• Proven executive (CX0) relationship building skills in a hospital/healthcare environment
• Experience interfacing with both internal team members and external customers as a part of a solution-based sales process
• Willingness to travel within your specified geographic region with occasional overnight stays depending on geography and business need.
• To the extent you are applying for a position that requires you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record.
• Strong communication and clear thinking skills with the ability to synthesize complex issues into simple messages

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

RESPONSIBILITIES

• Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs; as assigned, perform planned maintenance (PM), safety, environmental inspections and maintain effective customer relations. Follow appropriate GEHC policies, procedures, hospital protocol and complete necessary documentation, as guided.

• Maintain daily communications with customers as directed, to ensure resolution and proper follow-up, leading to customer satisfaction. As instructed, implement GEHC/customer facility contract, supporting business goals and objectives.

• May assist more experienced technicians on progressive repairs and resolution. Work as a member of local team to provide efficient service delivery to all accounts within assigned area.

• Document all repair actions and submit reports/summaries according to schedule. Maintain approved parts inventory. Manage vendor's service delivery processes in compliance with GEHC policies, as instructed.

• Ensure proper care of spares, tools and test equipment and ensure calibration. Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment formal instruction.

• Meet Health and Human Services, as well as Environment Health and Safety requirements.

• Complete all planned Quality and Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.

REQUIRED QUALIFICATIONS

• AS, BS, MS degree, military education, certificate program, current student with less than 12 months from completion (with a cumulative GPA of a 2.0 or higher based on a 4.0 scale) OR High School Diploma/GED with 6 months experience servicing electronic, IT or mechanical equipment.

• Previous experience and/or course work in which you have successfully interpreted schematic diagrams and performed troubleshooting and planned maintenance on basic diagnostic imaging or electronic equipment following current standards, code, and procedures to ensure safe and effective operation of those devices.

• Must have reliable transportation and a valid driver's license.

• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

DESIRED QUALIFICATIONS

• Previous experience interpreting schematic diagrams and perform effective repair and planned maintenance on basic biomedical or electronic equipment.

• Ability to develop and maintain good customer relations.

• Analytical and communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner.

• Experience interfacing with both internal team members and external customers as part of a solution based service process.

• Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment in the electronic field - resulting in knowledge of electronic digital circuitry and understanding of electronic and electro-mechanical devices.

• Change agent and process oriented.

• Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision, and depth perception.

• You may not relocate more than 30 miles from your current location without approval from your manager.

• Local candidates strongly preferred.

• The successful applicant must comply with GEHC’s standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.