דרושים Inside Sales Representative - Renewals Ksa ב-Fortinet ב-Saudi Arabia

Channel System Engineer

The Channel System Engineer plays a critical role in driving success with our channel partners, acting as a trusted technical advisor and solution architect. The role supports our channel sales efforts by engaging with partners and clients to demonstrate the technical value of our products, design custom security solutions, and provide technical enablement. You’ll work closely with both internal teams and external channel partners to ensure the successful integration, deployment, and ongoing support of our cybersecurity solutions.

Key Responsibilities:

• Technical Pre-Sales Support:
  • Provide technical expertise and guidance during partner and customer pre-sales engagements, including product demos, POCs (Proof of Concepts), and presentations.
  • Work closely with channel sales teams to understand customer requirements and design custom security solutions tailored to their needs.
  • Address partner technical queries and concerns, offering practical solutions to ensure alignment with business goals.
• Channel Partner Enablement:
  • Conduct training and technical enablement sessions for channel partners, equipping them with the knowledge to sell and implement our cybersecurity products effectively.
  • Collaborate with marketing and product teams to create and deliver technical training materials, documentation, and toolkits for partner education.
  • Stay up-to-date with the latest cybersecurity products, technologies, and trends to be a technical thought leader for partners.
• Solution Design & Architecture:
  • Work with channel partners to architect and design security solutions based on our product portfolio, including threat detection, firewall, endpoint security, and cloud security.
  • Provide support in configuring, implementing, and troubleshooting solutions, ensuring seamless integration into the client’s environment.
• Technical Account Management:
  • Serve as a technical advisor for key channel partners, providing ongoing post-sales support and consultation to maximize product adoption and customer satisfaction.
  • Collaborate with partners on complex customer requirements, ensuring the right cybersecurity strategies are implemented.
  • Act as the bridge between the channel partner and the internal support or R&D teams to resolve technical issues promptly.
• Collaboration & Cross-Functional Support:
  • Liaise with the product management and R&D teams to communicate customer feedback and influence product development.
  • Support channel partners with insights and recommendations on how to optimize deployments, integrations, and configurations for maximum performance.
  • Assist in the creation of technical marketing content such as whitepapers, case studies, and product guides to support channel efforts.

Required Qualifications:

• Educational Background:
  • Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent work experience may be considered.
• Experience:
  • Minimum of 5 years of experience in system engineering, solution architecture, or technical support roles within the cybersecurity or IT industry.
  • Experience working in a pre-sales capacity with channel partners or VARs (Value Added Resellers).
  • Strong understanding of cybersecurity products and services, including firewalls, VPNs, IDS/IPS, SIEM, endpoint security, and cloud security.
• Technical Skills:
  • Hands-on experience with network security technologies, system architecture, and protocols.
  • Proficiency in working with Linux/Unix, Windows, and cloud platforms (AWS, Azure, GCP).
  • Knowledge of scripting languages such as Python or Bash is a plus.
  • Certifications such as CISSP, CEH, CCNA Security, or other relevant cybersecurity certifications is a plus.
• Soft Skills:
  • Strong presentation and communication skills, with the ability to translate complex technical concepts into business value.
  • Exceptional problem-solving skills and the ability to work independently in a fast-paced environment.
  • Ability to build strong relationships and collaborate effectively with cross-functional teams and external partners.

With us you will

• Lead all technical aspects of a sales cycle with the Enterprise customers, from the initial RFIs, through to RFPs & RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.
• Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution which outperforms the competitor offering.
• Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.
• Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet’s ability to provide long lasting protection against the ever-evolving threats.
• Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.
• Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.
• Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM (Salesforce).

Apply if you

• Have a high aptitude for security technology, specifically encryption, authentication, with further knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN and WAN being desirable. The CISSP accreditation would also be beneficial.
• Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.
• Can demonstrate your problem solving skills and how this has impacted key wins within your current organisation.
• Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.
• Have a strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES

What you can expect from us

• Excellent training and development opportunities, providing you with all the tools you need to be successful.
• An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone’s thoughts and opinions.
• The opportunity to be part of an innovative, collaborative and winning team.
• A competitive salary and incentive compensation package, including stock awards, health and welfare benefits.

With us you will

• Lead all technical aspects of a sales cycle with the customer, from the initial RFIs, through to RFPs & RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.
• Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution, which outperforms the competitor offering.
• Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.
• Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet’s ability to provide long lasting protection against the ever-evolving threats.
• Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.
• Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.
• Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM (Salesforce).

Apply if you

• Have a high aptitude for security technology, specifically encryption, authentication, with further knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN and WAN being desirable. The CISSP accreditation would also be beneficial.
• Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.
• Can demonstrate your problem solving skills and how this has impacted key wins within your current organisation.
• Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.
• Have a strong understanding of security solutions, that includes and is not limited to: firewall technology, routing, SD-WAN, switching, IPSEC and SSL-VPN, anti-ddos solutions, web application firewall, SIEM, SOAR, authentication, dual-factor and multiple factor authentication, end-point security, sandboxing, email security, SASE.
• University degree; engineer diploma;

What you can expect from us

• Excellent training and development opportunities, providing you with all the tools you need to be successful.
• An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone’s thoughts and opinions.
• The opportunity to be part of an innovative, collaborative and winning team.
• A competitive salary and incentive compensation package, including stock awards, health and welfare benefits.

Job Description

Inside Territory Account Manager

In this key role, you will manage, direct and drive direct sales into Commercial Accounts. Create and implement strategic plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in Commercial accounts and leverage these relationships. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for strong ongoing relationships.

Responsibilities

• Develop account plans to achieve goals and exceed quota responsibility
• Maximize Fortinet opportunity while providing value added solutions to enterprise institutions
• Serve as lead contact responsible for the flow of information to/from executive management
• Works closely together with the account managers in order to maximize the primary business focus and serves as team leader responsible for the quality and success of activities in the territory
• Develops relationships with key decision makers, influencers and partners
• Manages effective working relationships with assigned region MAMs, Technical Sales Engineers, and Consulting Professionals
• Consistently builds and delivers on an accurate territory pipeline

Required Skills

• Proven ability to sell solutions to enterprise customers
• Experience in the network security industry
• A proven track record of significant over-quota achievement and demonstrated career stability
• Experience in closing large deals
• Selling experience must include technology.
• Excellent presentation skills to executives & individual contributors
• Excellent written and verbal communication skills

Key Responsibilities

• Develop end user relationship in order to drive the renewals process within assigned accounts.
• Develop and qualify new lead opportunities to drive increased revenue opportunity in specific target vertical markets
• Generating prospective customers through “warm and cold calling” and lead qualification from marketing leads, telemarketing services, and web
• Build relationships with specific channel partners who are relevant to your accounts and opportunities.
• Accurate management of all leads, opportunities and associated data via the CRM tool – Salesforce.com (SFDC), and update all activity within SFDC.
• Develop, learn and communicate specific sales propositions to end user customers.
• Attainment of all set targets and achievement of KPI’s.
• Keeps up-to-date knowledge of the industry, as well as the competitive posture of the company
• Joint strategic and tactical planning with your Account Manager.
• Provide all other tasks associated with account management – arrangement of evaluations, licenses, renewals and quotations to name a few.
• Provide accurate forecasting along with your Account Manager, and be able to provide a forecast of your business while your Account Manager is absent
• Manage the end to end sales cycle on all smaller opportunities, including the management of “renewals”.
• Take ownership of specific marketing campaigns which are being run for your region/accounts, utilizing the Telemarketing Team for initial calling. Be able to feedback the success to the broader sales and marketing team.
• “Stand-in” cover for when your account manager is out of the business. This will include, but not limited to forecast reviews, QBR’s and being available as the first point of contact for your accounts and channel partners.

Required Skills and Experience

• A proven sales track record within an inside sales role ideally within the IT Industry – security, networking or hardware
• SFDC/Salesforce.com knowledge advantageous
• Experience in B2B sales
• Must be motivated, a self-starter, and be able to deal with ambiguity.
• Hunter type mentality
• Excellent communications capabilities
• Goal orientated with the ability to exceed targets and KPI’s
• Self-confident with the ability to work in a fast pace environment
• Able to work independently as well as part of a team

With us you will

• Lead all technical aspects of a sales cycle with the Enterprise customers, from the initial RFIs, through to RFPs & RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.
• Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution which outperforms the competitor offering.
• Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.
• Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet’s ability to provide long lasting protection against the ever-evolving threats.
• Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.
• Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.
• Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM (Salesforce).

Apply if you

• Have a high aptitude for security technology, specifically WAF, ADC, email security, encryption, authentication, with further knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN and WAN being desirable. The CISSP accreditation would also be beneficial.
• Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.
• Can demonstrate your problem solving skills and how this has impacted key wins within your current organization.
• Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.
• Have a strong understanding of HTTP/HTTPS, SMTP, API, TCP/IP, DNS, SAML, RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
• Have experience on web application, microservices and container technologies.

What you can expect from us

• Excellent training and development opportunities, providing you with all the tools you need to be successful.
• An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone’s thoughts and opinions.
• The opportunity to be part of an innovative, collaborative and winning team.
• A competitive salary and incentive compensation package, including stock awards, health and welfare benefits.