דרושים Major Account Manager ב-Fortinet ב-India, Pune

At Fortinet you will

• Learn and demonstrate a fundamental understanding of Fortinet’s technology in order to articulate our value proposition to decision-makers.
• Develop strong relationships with customer contacts up to Executive C-level to gain insight into their business imperatives and IT drivers, enabling development of a strategy to sell Fortinet solutions.
• Sell Fortinet products and services through a consultative selling approach and maintain good relationships with key individuals within the accounts.
• Research customers, identify decision makers, educate prospects and qualify buying interest and sense of urgency.
• Create and implement strategic account plans through a consultative selling approach focused on attaining enterprise-wide deployments of Fortinet products and services
• Develop strategies and orchestrate company resources to maximize sales volume within assigned accounts.
• Effectively engage and build cooperative relationships with System Engineers, Channel Managers, and specialist sales team and executives as required.
• Drive quarterly business reviews with customer to ensure value from Fortinet investment.
• Ensures the customer is kept up to date with Fortinet product roadmaps enabling the customer to plan and mitigate risks to their business.

Apply if you

• Have a proven track record of enterprise sales experience in hi-tech industry (preferably Cybersecurity and Networking) developing strategic customer relationships.
• Possess a consistent track record of quota (over) achievement and demonstrated both career stability and growth.
• Are a highly motivated self-starter with a competitive personality, strong attention to detail, and a hunger to win.
• Have exceptional communication skills, both oral and written, coupled with excellent listening skills.

What you can expect from us

• Excellent training and development opportunities, providing you with all the tools you need to be successful.
• An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone’s thoughts and opinions.
• The opportunity to be part of an innovative, collaborative and winning team.
• A market competitive salary package, including stock awards, and opportunity to over-achieve.

Key Responsibilities:

• To provide direct technical support via the phone, chat and web based systems to our customers and partners though-out the EMEA Region.
• Analysis and technical investigation of reported problems involving all Fortinet products
• Provide technical solutions to address customer issues
• Problem investigation through analysis of packet captures and debug traces
• Reproduction of complex customer environments on lab equipment
• Follow-up with R&D departments to resolve product issues
• Manage technical cases, escalate, and control the right expectation until the closure of the cases
• Creation of technical documentation and bulletins to improve internal and external knowledge base
• Take initiatives and ownership of the problem to drive for results
• Develop core competency on Fortinet’s product line and technologies

Skills and Attributes Requirements:

• Proficient understanding of data networking protocols, particularly TCP/IP, routing, and switching.
• Deep knowledge of endpoint security technologies, including antivirus, firewalls, and threat intelligence.
• Ability to effectively troubleshoot Windows, macOS, and Linux operating systems.
• Hands-on experience with VMware and/or other virtualization technologies.
• Familiarity with Active Directory Domain.
• Sound understanding of web application concepts, security, and vulnerabilities.
• Knowledge of databases is advantageous.
• Strong communication skills, capable of articulating technical concepts clearly to both technical and non-technical audiences.
• Exceptional problem-solving abilities and the capacity to work autonomously or collaboratively within a team.

Educational and Experience Requirements:

• Five years or more of previous experience
• Bachelor’s degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience
• Advanced knowledge of English (written and spoken) other languages are an advantage