דרושים ב-Ford ב-United Kingdom, Manchester

As a Business Training Specialist, you will be an integral part of our Learning, Development and Knowledge Management (LDKM) team, taking end-to-end ownership of learning initiatives for our critical operational functions. This dynamic role involves the strategic design, meticulous development, engaging delivery and evaluation of comprehensive training programs. Your efforts will directly enhance capability, ensure regulatory compliance and elevate the customer experience. These vital programs will span onboarding, systems proficiency, process optimisation, system and product launches, essential soft skills and critical compliance training, all aimed at empowering our employees and fostering their continuous professional growth. Furthermore, you will manage our automated Knowledge Management (KM) platform and provide essential administrative support, ensuring seamless information flow and accessibility.

Ford Credit Europe (FCE Bank plc) is the financial services arm of Ford Motor Company, playing a crucial role in supporting Ford's automotive business across Europe. Our Manchester Business Centre, located at First Street, is a key operational hub, providing financial services to Ford dealers across European markets and supporting our UK retail customers. We are dedicated to providing innovative and flexible vehicle financing solutions, enabling millions of customers to drive the Ford vehicle they need and helping our dealer network stock their dealerships. We pride ourselves on our customer-centric approach, robust financial products, and a dynamic team that drives our success. As we continue to expand our underwriting team in Manchester, we are looking for talented individuals to join us.

The Commercial Lending and Fraud Prevention Analyst is a dual-focused Subject Matter Expert. You'll provide critical operational support for commercial applications focused on an SME portfolio, while leading strategic initiatives to enhance our underwriting framework, with a strong emphasis on fraud prevention. This role significantly strengthens our ability to assess credit risk and combat financial crime.