דרושים Regional Cg & Manager ב-Ford ב-China, Lin'an District

Collaborate with dealers and Lincoln’s Service Central team to boost aftersales revenue, loyalty, and performance through data analysis, regular site visits, and improvement initiatives. Manage dealer inquiries, implement service policies and marketing campaigns, track scorecards and customer retention, handle claims, report quality issues, and ensure full adoption of IT tools for enhanced service operations.

Job Description: The RIC based in Shanghai; China has responsibility for Special Investigations in China. This role is part of the global Compliance, Ethics, and Integrity Office with responsibility to conduct investigations involving alleged violations of law, Company policy, and the Code of Conduct by employees. This position requires an individual with the highest integrity who can work independently to conduct investigations and mitigate risk to the Company. We investigate issues throughout the Company, which provides this position insight into all aspects of the business. We work closely with our trusted colleagues from the broader Office of General Counsel (OGC), People Matters (PM), Human Resources (HR), Security, General Auditor’s Office (GAO), and Internal Control (IC) to resolve reported and identified concerns. As the role is part of a global team, there will be some meetings that occur in the evening, up to 22:00 Beijing time.