דרושים Client Success Specialist Travel ב-Flywire ב-United Kingdom, London

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Today we support more than 4,600 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity: Forge a Path, Shape an Industry

Flywire's Travel business is on a rapid growth trajectory, and we're looking for a pioneering to be a foundational member of our new Sertifi EMEA team. This isn't just a role; it's a chance to build something from the ground up. You will be the strategic partner and trusted advisor to our most important hospitality clients, driving their success by ensuring seamless implementation, accelerating product adoption, and cultivating long-term relationships that deliver measurable, transformative outcomes.

What You'll Do: Build, Advise, and Drive Impact

• Be a strategic partner: Lead end-to-end onboarding and implementation projects for our enterprise clients across EMEA, deploying powerful solutions like eAuthorize, eSignature, and SertifiPay. You will be a hands-on expert who sets our clients up for success.

• Architect workflows: Deliver high-impact training and craft custom workflows that make our clients' processes more efficient and effective. You'll provide a white-glove onboarding experience that sets the standard for client support in the region.

• Fuel growth: Work hand-in-hand with our enterprise team to ensure clients meet their objectives. Your insights will be crucial in regular business reviews, driving client satisfaction, and fueling retention and growth.

• Champion the client: Serve as the vital link between our clients and our internal teams (Sales, Product, and Engineering). You'll actively manage interactions via Salesforce, ChurnZero, and Zendesk, providing clear, actionable insights that help us continuously improve and innovate.

What We're Looking For: Your Profile for Success

We're seeking a passionate and ambitious individual with a unique blend of hospitality industry expertise and SaaS implementation experience.

• Experience: You have 3–5 years of experience in customer success or implementation within a SaaS environment and 2–3 years of deep experience in the hospitality industry.

• Strategic acumen: A proven track record of managing and growing strategic enterprise accounts, preferably in hospitality or travel tech.

• Technical know-how: Strong knowledge of Salesforce and customer success software (e.g., ChurnZero).

• Leadership and communication: Exceptional communication skills with the ability to engage audiences from end-users to C-level executives. You have a proven ability to independently manage complex deployments and drive client outcomes.

• A "plus": Fluency in additional EMEA languages is a great asset for this role.

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

#LI-Hybrid

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Today we support more than 4,600 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

🌍 Sales Account Executive – Travel Team

📍 London (Hybrid – 2–3 days/week in office)
🕐 Full-time | Global Travel Vertical

Join a high-growth team transforming how the world pays for travel.

At Flywire, we’re on a mission to simplify global payments. Our Travel vertical is growing fast – and we’re looking for a Sales Account Executive to help us take it even further. If you’re a motivated, relationship-driven seller who thrives in a fast-paced, international environment – we want to hear from you!

🚀 What You’ll Be Doing:

• Own the full sales cycle – from prospecting to closing – with clients across Europe and the Americas
• Build and manage a strong pipeline of new business opportunities
• Clearly communicate Flywire’s value proposition and tailor solutions to each client’s needs
• Hit and exceed your monthly and quarterly revenue targets
• Partner with internal teams (product, tech, ops, marketing) to deliver a smooth client experience
• Collaborate with marketing on lead generation campaigns and new market research

🎯 What You’ll Bring:

• 2+ years of full-cycle sales experience – bonus points for background in FX, payments, or SaaS
• Strong consultative selling skills and the ability to quickly build rapport
• Excellent communication skills (written and verbal) and high emotional intelligence
• Self-starter mindset – you’re proactive, organised and results-driven
• Experience with CRM tools (Salesforce or similar)
• Fluent in English; other languages are a plus

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

#LI-Hybrid

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Today we support more than 4,600 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity: Forge a Path, Shape an Industry

Flywire's Travel business is on a rapid growth trajectory, and we're looking for a pioneering to be a foundational member of our new Sertifi EMEA team. This isn't just a role; it's a chance to build something from the ground up. You will be the strategic partner and trusted advisor to our most important hospitality clients, driving their success by ensuring seamless implementation, accelerating product adoption, and cultivating long-term relationships that deliver measurable, transformative outcomes.

What You'll Do: Build, Advise, and Drive Impact

• Be a strategic partner: Lead end-to-end onboarding and implementation projects for our enterprise clients across EMEA, deploying powerful solutions like eAuthorize, eSignature, and SertifiPay. You will be a hands-on expert who sets our clients up for success.

• Architect workflows: Deliver high-impact training and craft custom workflows that make our clients' processes more efficient and effective. You'll provide a white-glove onboarding experience that sets the standard for client support in the region.

• Fuel growth: Work hand-in-hand with our enterprise team to ensure clients meet their objectives. Your insights will be crucial in regular business reviews, driving client satisfaction, and fueling retention and growth.

• Champion the client: Serve as the vital link between our clients and our internal teams (Sales, Product, and Engineering). You'll actively manage interactions via Salesforce, ChurnZero, and Zendesk, providing clear, actionable insights that help us continuously improve and innovate.

What We're Looking For: Your Profile for Success

We're seeking a passionate and ambitious individual with a unique blend of hospitality industry expertise and SaaS implementation experience.

• Experience: You have 3–5 years of experience in customer success or implementation within a SaaS environment and 2–3 years of deep experience in the hospitality industry.

• Strategic acumen: A proven track record of managing and growing strategic enterprise accounts, preferably in hospitality or travel tech.

• Technical know-how: Strong knowledge of Salesforce and customer success software (e.g., ChurnZero).

• Leadership and communication: Exceptional communication skills with the ability to engage audiences from end-users to C-level executives. You have a proven ability to independently manage complex deployments and drive client outcomes.

• A "plus": Fluency in additional European languages is a great asset for this role.

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

#LI-Hybrid

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Today, we’ve digitized payments for more than 3,300+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 1000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Flywire is looking for a driven and self-motivated Technical Implementation Specialist to carry out implementation activities and post production support that bring value to our clients and partners. Interested candidates should bring high quality client management, project management and technical consultation skills into a quickly growing and dynamic team.

Key Responsibilities:

As a Technical Implementation Specialist, you'll drive delivery excellence for our clients and internal stakeholders. You'll provide essential support for existing client integrations and partner with the wider implementation team, Sales, and Relationship Management to ensure a smooth, seamless onboarding experience for all Flywire payment solutions.

• Provide first-line support for customers during project implementation as well as existing client configurations for any solution-based queries. Provide front-line support to customers for solution-based queries during project implementation, acting as the first point of contact, and for existing client configurations, including triaging incoming support tickets.
• Consult clients on how to implement Flywire’s cross border products, ensuring a smooth customer experience by matching the products and Integrations to client needs
• Integrate and deploy Cross Border payment portals for clients within the agreed timelines
• Maintain the integrity of CRM data for clients and their configurations
• Explore possible efficiencies within the implementation process and establish best practices in client configuration and project execution
• Support in the creation of resources/documentation to benefit the client on-boarding experience
• As needed, support fellow Technical Implementation Managers and Senior Technical Implementation Managers with any/all aspects of a client implementation
• Play a role in fostering an ever improving culture and customer experience continuously

FlyMate Skills and Qualifications we’re looking for:

• Fluency in English required - proficiency in additional languages a plus (but not required).
• 2+ years of professional experience with Higher Education such as Business Office, Cashiering, Financial Aid, or Reconciliation processes or experience in Fintech, Technology or Consulting companies.
• Familiarity with programming languages (e.g., Javascript, Liquid, or SQL) and an understanding of APIs and webhooks for integrations.

Skills that will set you apart:

• Client-Centric Communication: You will interact with a variety of stakeholders, internal and external - strong verbal and written communication skills, the ability to explain technical concepts clearly to non-technical audiences, and a focus on client satisfaction are crucial.
• Problem-Solving and Analytical Thinking: You are good at identifying issues, effective troubleshooting, and developing solutions for client challenges. You are technologically savvy and have an interest in learning the deeper skills needed to really grow in your career
• Collaboration and Organisation: You are a self starter with the ability to work alone as well as part of a strong team. You have proven attention to detail, know how to stay on top of a busy schedule, and know when to bring others in for support.
• Curiosity and Initiative: You are ambitious and take initiative to ask questions to understand why, not just take a request at face value. You see an inefficient process and are not afraid of speaking up and presenting solutions to make it better. Challenges excite you and you are energised by finding creative solutions to new situations

Technologies We Use:

Apple Computers, Postman, Visual Studio Code, Smartsheets, JIRA, Sumologic, Google Suite, Slack, and Zendesk

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and
• Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Flywire is an equal opportunity employer.

#LI-Hybrid

Who we are:

Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries. Today, we’ve digitized payments for more than 4,000+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we’re just getting started!

With over 1,300+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

We, at Flywire, are looking for a forward-thinking, motivated, and hardworking
Client Success Specialist to help with the delivery and execution of our solution to our new and existing DMCs and luxury accommodations in the EMEA region. The Flymate will need to be fluent in English and at least one other European language. This individual should be a phenomenal teammate, interested in building a new business unit, and be motivated by success.

The Client Success Specialist will work with the Travel Sales team and management in the execution of strategies and tactics designed to increase growth of the our current client base, improve client retention, upsell to increase revenue, identify opportunities for improvement, provide accurate and timely issue resolution and assure clients utilize Flywire’s Payment Solution. This includes:

• Building and maintaining strong relationships and communication within existing Travel business client accounts
• Creating the ideal strategy for each Travel business client to maximize money moved and increasing revenue through up-selling
• Providing clients with analytics and additional reporting mechanisms
• Working with existing business team to build out standard methodologies for client on-boarding
• Strategic Consultation - Become a payment expert for our merchants, delivering expertise, education, leadership and guidance to merchants on their global payments strategy. Also provide a feedback loop for The Client, by gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicating these to product and management personnel.
• Developing and maintaining a current knowledge and understanding of all services provided by Flywire and maintaining, at all times, a professional and ethical relationship with Travel clients when representing Flywire
• Execution and results oriented - A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision.

Here’s What We’re Looking For:

• 1+ years of relationship management, account management experience or similar role
• Fluent in English and at least one other European language
• Experience in inside sales, handling customer objections and leading customer relationships
• Proven track record of strengthening and growing new and existing client relationships
• Excellent interpersonal, analytical and planning skills
• Proficient presentation skills: ability to address all levels including senior executives
• Salesforce, GSuite, Jira, Slack, Looker, Smartsheet experience is a plus
• Candidate will need to support clients across Europe time zones
• Willingness to travel 25% of the time

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Who we are:

Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries. Today, we’ve digitized payments for more than 4,000+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we’re just getting started!

With over 1,300+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

We, at Flywire, are looking for a forward-thinking, motivated, and hardworking
Client Success Manager to help with the delivery and execution of our solution to our new and existing DMCs and luxury accommodations in the EMEA region. The Flymate will need to be fluent in English and Italian. This individual should be a phenomenal teammate, interested in building a new business unit, and be motivated by success.

The Client Success Manager will work with the Travel Sales team and management in the execution of strategies and tactics designed to increase growth of the our current client base, improve client retention, upsell to increase revenue, identify opportunities for improvement, provide accurate and timely issue resolution and assure clients utilize Flywire’s Payment Solution. This includes:

• Building and maintaining strong relationships and communication within exiting Travel business client accounts
• Creating the ideal strategy for each Travel business client to maximize money moved and increasing revenue through up-selling
• Providing clients with analytics and additional reporting mechanisms
• Working with existing business team to build out standard methodologies for client on-boarding
• Strategic Consultation - Become a payment expert for our merchants, delivering expertise, education, leadership and guidance to merchants on their global payments strategy. Also provide a feedback loop for The Client, by gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicating these to product and management personnel.
• Developing and maintaining a current knowledge and understanding of all services provided by Flywire and maintaining, at all times, a professional and ethical relationship with Travel clients when representing Flywire
• Execution and results oriented - A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision.

Here’s What We’re Looking For:

• 3+ years of relationship management, account management experience or similar role
• Fluent in English and Italian
• Experience in inside sales, handling customer objections and leading customer relationships
• Proven track record of strengthening and growing new and existing client relationships
• Excellent interpersonal, analytical and planning skills
• Proficient presentation skills: ability to address all levels including senior executives
• Salesforce, GSuite, Jira, Slack, Looker, Smartsheet experience is a plus
• Candidate will need to support clients across Europe time zones
• Willingness to travel 25% of the time

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Who we are:

Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries. Today, we’ve digitized payments for more than 4,000+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we’re just getting started!

With over 1,300+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

We, at Flywire, are looking for a forward-thinking, motivated, and hardworking
Client Success Specialist to help with the delivery and execution of our solution to our new and existing DMCs and luxury accommodations in the EMEA region. The Flymate will need to be fluent in English and at least one other European language. This individual should be a phenomenal teammate, interested in building a new business unit, and be motivated by success.

The Client Success Specialist will work with the Travel Sales team and management in the execution of strategies and tactics designed to increase growth of the our current client base, improve client retention, upsell to increase revenue, identify opportunities for improvement, provide accurate and timely issue resolution and assure clients utilize Flywire’s Payment Solution. This includes:

• Building and maintaining strong relationships and communication within existing Travel business client accounts
• Creating the ideal strategy for each Travel business client to maximize money moved and increasing revenue through up-selling
• Providing clients with analytics and additional reporting mechanisms
• Working with existing business team to build out standard methodologies for client on-boarding
• Strategic Consultation - Become a payment expert for our merchants, delivering expertise, education, leadership and guidance to merchants on their global payments strategy. Also provide a feedback loop for The Client, by gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicating these to product and management personnel.
• Developing and maintaining a current knowledge and understanding of all services provided by Flywire and maintaining, at all times, a professional and ethical relationship with Travel clients when representing Flywire
• Execution and results oriented - A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision.

Here’s What We’re Looking For:

• 1+ years of relationship management, account management experience or similar role
• Fluent in English and at least one other European language
• Experience in inside sales, handling customer objections and leading customer relationships
• Proven track record of strengthening and growing new and existing client relationships
• Excellent interpersonal, analytical and planning skills
• Proficient presentation skills: ability to address all levels including senior executives
• Salesforce, GSuite, Jira, Slack, Looker, Smartsheet experience is a plus
• Candidate will need to support clients across Europe time zones
• Willingness to travel 25% of the time

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.