דרושים Product Manager Payments Experience India ב-Flywire ב-India, Bengaluru

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.

Today we support more than 4,900+ clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

The Senior Manager, Payment Operations, Pay-Outs is a regional Operations leadership role requiring managerial skills and technical payments knowledge to ensure optimal business execution in Asia Pacific (APAC). The Pay-Outs team is responsible for cash management, foreign exchange (FX), payout and refunding processes. The APAC team extends across Australia, India, and Singapore. The Senior Manager will collaborate with colleagues from the business and other back office functions like Finance, Compliance, Network Management and Product to ensure smooth day to day payment processing. The Senior Manager will coach the team and deploy extensive payments knowledge and stakeholder management skills to deliver high impact results to the business.

The Senior Manager, Payment Operations, Pay-Outs must be both strategic and tactical to ensure success. As a regional lead, the Senior Manager must be capable of understanding complex operational and transaction banking nuances to make sound and sustainable decisions during APAC business hours. The Senior Manager will also develop talent within the team and create opportunities to recognize top performers. Throughout all this, the Senior Manager will collaborate with teams across the organization and drive transparent communication to ensure alignment and successful outcomes.
What you'll be doing:

• Manage a regional team to execute APAC Operations related to cash management, FX, outgoing payment processing, and refunds
• Manage and control the daily operations processes
• Deliver regulatory reports timely and accurately
• Investigate and resolve complex APAC Operations escalations
• Build strong relationships with business leads and stakeholders in Compliance, Finance, Network Management, and Product
• Optimize payment network processes
• Provide leadership, coaching and guidance to the Pay-Outs team
• Be the expert and “go-to” person in all the operational processes and systems
• Bring qualitative and quantitative feedback to team to inform decision-making
• Use data to make decisions that will impact operational processes
• Be the main point of contact for the different internal and external stakeholders that rely on the team’s operational execution

Here’s What We’re Looking For:

• Experience managing teams of 5+ people
• Deep understanding of cash management, FX, and payment processing
• Deadline focussed with strong organizational skills and exceptional attention to detail
• Fluent in written and spoken English
• Ability to work independently and drive initiatives to completion in a fast-paced environment
• Excellent analytical and computer skills including proficiency in Excel and other online tools (Google Apps, etc.)
• Passion for problem solving and helping customers
• Highly effective communication skills
• A positive, can-do attitude motivated to drive ongoing, continuous improvement
• 7+ years experience in payments industry, finance or banking operations

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire. #Li-Hybrid

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.

Today we support more than 4,900+ clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

We, at Flywire, are looking for an experienced Sr. Software Engineer I, ideally with a background in FinTech product oriented companies. Your primary responsibility will be to build and maintain the main payment experience for our platform that supports the money movement of our industry leading payment engine moving hundreds of millions for thousands of users everyday.

You will join a team responsible for designing new features and enhancing existing ones to boost engagement, conversion rates, speed, cost efficiency and scalability of our product. Thus, a commitment to collaborative problem solving, pragmatic design, building quality products and to convey the sensation that the product is the responsibility of all the team is essential. You will be responsible for ensuring high quality code in a team defined timeframe working both in the frontend and backend of our product.

• Write clean, high quality, testable, secure, maintainable and extendable code
• Solve items such as challenging bugs and production issues within the development environment
• Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
• Exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results
• Drive change and improvement in all phases of the development lifecycle
• Ensure the best possible performance, quality, and responsiveness of the applications
• Contribute to the product vision by collaborating with multiple stakeholders and teams across engineering, product and design.
• Work collaboratively with teams across the globe by understanding their needs
• Help your fellow developers to continue growing their skills

Here’s What We’re Looking For:

• 5+ years of experience in web application development
• Experience in designing, developing and supporting scalable, performant and reliable web applications and distributed systems
• Seasoned in techniques such TDD and BDD
• Proficient working with continuous integration and delivery (CI/CD)
• Understanding of relational databases
• Strong understanding of object-oriented fundamentals
• Great understanding of the other disciplines in the cross functional team: QAs, Product and SREs
• Fluent in English, as it is the company’s working language
• Experience in FinTech or the payment industry will be appreciated
• The ability to deliver high quality code and learn quickly
• Outstanding verbal and written communication skills and the ability to collaborate with cross functional teams including product and support

Technologies We Use:

• Ruby (open to backend languages such as Java, Python)
• React
• Typescript, JavaScript, HTML5, CSS3 and Tailwind CSS
• Jest, Playwright
• Redux
• Webpack
• Nginx
• Docker
• AWS
• Gitlab
• System management: Linux, MySQL, MongoDB, Redis, Sidekiq, AMQP, ElasticSearch,

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire. #Li-Hybrid

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.

Today we support more than 4,900+ clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

We, at Flywire, are looking for an experienced Sr. Software Engineer I, ideally with a background in FinTech product oriented companies. Your primary responsibility will be to build and maintain the main payment experience for our platform that supports the money movement of our industry leading payment engine moving hundreds of millions for thousands of users everyday.

You will join a team responsible for designing new features and enhancing existing ones to boost engagement, conversion rates, speed, cost efficiency and scalability of our product. Thus, a commitment to collaborative problem solving, pragmatic design, building quality products and to convey the sensation that the product is the responsibility of all the team is essential. You will be responsible for ensuring high quality code in a team defined timeframe working both in the frontend and backend of our product.

• Write clean, high quality, testable, secure, maintainable and extendable code
• Solve items such as challenging bugs and production issues within the development environment
• Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
• Exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results
• Drive change and improvement in all phases of the development lifecycle
• Ensure the best possible performance, quality, and responsiveness of the applications
• Contribute to the product vision by collaborating with multiple stakeholders and teams across engineering, product and design.
• Work collaboratively with teams across the globe by understanding their needs
• Help your fellow developers to continue growing their skills

Here’s What We’re Looking For:

• 5 years of experience as Software Engineer focused on Frontend development
• Experience in Fintech and product driven companies or the payment industry will be appreciated
• Hands-on experience building and maintaining React based SPAs and ideally with Flywire’s technology stack
• Experience in designing, developing and supporting scalable, performant and reliable web applications and distributed systems
• Seasoned in techniques such TDD and BDD
• Proficient working with continuous integration and delivery (CI/CD)
• Experience in Web Accessibility principles
• Hands-on experience building and maintaining Javascript libraries is a plus
• Understanding of o11y principles and tools
• Strong understanding of object-oriented fundamentals
• Great understanding of the other disciplines in the cross functional team: QAs, Product and SREs
• Fluent in English, as it is the company’s working language
• The ability to deliver high quality code and learn quickly
• Outstanding verbal and written communication skills and the ability to collaborate with cross functional teams including product and support

Technologies We Use:

• React
• Typescript, JavaScript, HTML5, CSS3 and Tailwind CSS
• Jest, Playwright
• Redux
• Webpack
• Nginx
• Docker
• AWS
• Gitlab

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire. #Li-Hybrid

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.

Today we support more than 4,900+ clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

to lead the development and execution of pricing strategies across our global payments solutions. In this
individual contributor (IC) role , you will combine analytical rigor with strategic thinking to drive revenue growth, optimize margins, and enhance the client payment experience. You will work closely with cross-functional teams to translate complex market insights into actionable pricing strategies that support Flywire’s ambitious business goals.

Key Responsibilities:

• Design and execute strategic pricing models that align with Flywire’s business goals and market positioning
• Analyze transaction-level data and pricing performance metrics to identify opportunities for price optimization and margin improvements, including FX margin and rate management across multiple currencies.
• Conduct market research and competitive benchmarking to evaluate pricing trends across industries and regions.
• Collaborate with Sales, Product, and Finance teams to develop pricing strategies that enhance revenue growth and client retention.
• Analyze transaction-level data and pricing performance metrics to identify opportunities for price optimization and margin improvements
• Monitor global regulatory and economic developments that may influence pricing decisions, ensuring compliance with regional and international requirements
• Develop and maintain pricing governance frameworks, including approval workflows and documentation standards
• Deliver clear, data-backed pricing recommendations to senior leadership to support strategic decision-makinga

Here’s What We’re Looking For:

• A strategic thinker with strong analytical capabilities and a deep understanding of pricing models and financial analysis.
• Experience with foreign exchange (forex) pricing, rate management, and cross-border payments in a multi-currency environment.
• Bachelor’s degree in Business, Economics, Finance, Mathematics, or a related field; a Master’s degree is a plus.
• 7–9 years of experience in pricing strategy, financial analysis, or revenue management, ideally within fintech, payments or financial services.
• Proficiency in data analysis and modeling, with hands-on experience using Excel, SQL, Python, or BI platforms (e.g., Tableau, Power BI).
• Ability to distill complex data into actionable insights and communicate them effectively to various stakeholders.
• Solid grasp of market dynamics, competitive pricing frameworks, and revenue optimization techniques.
• Excellent communication and presentation skills, with a proven ability to influence senior leaders and cross-functional teams.
• Experience working in a global environment, with familiarity in multi-currency pricing structures and international payment regulations.

Technologies We Use:

• Excel, SQL, Python, or BI platforms (e.g., Tableau, Power BI)

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire. #Li-Hybrid

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.

Today we support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

The Senior Manager, Payment Operations, Pay-Outs is a regional Operations leadership role requiring managerial skills and technical payments knowledge to ensure optimal business execution in Asia Pacific (APAC). The Pay-Outs team is responsible for cash management, foreign exchange (FX), payout and refunding processes. The APAC team extends across Australia, India, and Singapore. The Senior Manager will collaborate with colleagues from the business and other back office functions like Finance, Compliance, Network Management and Product to ensure smooth day to day payment processing. The Senior Manager will coach the team and deploy extensive payments knowledge and stakeholder management skills to deliver high impact results to the business.

The Senior Manager, Payment Operations, Pay-Outs must be both strategic and tactical to ensure success. As a regional lead, the Senior Manager must be capable of understanding complex operational and transaction banking nuances to make sound and sustainable decisions during APAC business hours. The Senior Manager will also develop talent within the team and create opportunities to recognize top performers. Throughout all this, the Senior Manager will collaborate with teams across the organization and drive transparent communication to ensure alignment and successful outcomes.
What you'll be doing:

• Manage a regional team to execute APAC Operations related to cash management, FX, outgoing payment processing, and refunds
• Manage and control the daily operations processes
• Deliver regulatory reports timely and accurately
• Investigate and resolve complex APAC Operations escalations
• Build strong relationships with business leads and stakeholders in Compliance, Finance, Network Management, and Product
• Optimize payment network processes
• Provide leadership, coaching and guidance to the Pay-Outs team
• Be the expert and “go-to” person in all the operational processes and systems
• Bring qualitative and quantitative feedback to team to inform decision-making
• Use data to make decisions that will impact operational processes
• Be the main point of contact for the different internal and external stakeholders that rely on the team’s operational execution

Here’s What We’re Looking For:

• Experience managing teams of 5+ people
• Deep understanding of cash management, FX, and payment processing
• Deadline focussed with strong organizational skills and exceptional attention to detail
• Fluent in written and spoken English
• Ability to work independently and drive initiatives to completion in a fast-paced environment
• Excellent analytical and computer skills including proficiency in Excel and other online tools (Google Apps, etc.)
• Passion for problem solving and helping customers
• Highly effective communication skills
• A positive, can-do attitude motivated to drive ongoing, continuous improvement
• 7+ years experience in payments industry, finance or banking operations

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire. #Li-Hybrid

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.

Today we support more than 4,600 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

We, at Flywire, are seeking an Agile-savvy Project Manager with a strong Business Analysis background to serve as the bridge between our product, engineering, and customer-facing teams. You will own delivery of critical projects to our data and analytics solutions—eliciting requirements, breaking down complex features, and guiding cross-functional squads to on-time, high-quality releases. This role requires the individual to work in a dynamic environment with the ability to switch contexts quickly.

Drive Agile Delivery

• Document our delivery process and ensure the data and analytics teams are trained and onboarded to the new process
• Define required attributes that we need to track in JIRA and ensure its well documented
• Serve as Agile Coach and Scrum Master for cross-functional teams (data engineers, analytics engineers, business intelligence developers, etc.).
• Facilitate all Agile ceremonies (Sprint Planning, Daily Stand-ups, Refinement, Demos, Retrospectives).

Prioritization & Planning

• Review incoming tickets and partner with our data engineering and business intelligence leads to manage our backlog, prioritize tickets, estimate work breakdown, level resources, and establish milestone plans.
• Ensure tickets are properly categorized (e.g. Incidents vs. New Work) and triage tickets appropriately based on type, criticality, and scope.
• Partner with our BI and Data Engineering teams to gather and document business & technical requirements (user stories, acceptance criteria, process flows). Ensure all details are properly captured and documented in JIRA.
• Decompose features into Epics, Stories, and Tasks; maintain and groom the product backlog.

Technical Liaison

• Translate business goals into business and technical features for technical teams
• Ensure traceability from requirements through design, development, testing, and deployment

Stakeholder Management

• Own communication with leadership, external partners, and internal stakeholders—providing status updates, risk assessments, and mitigation plans.
• Coordinate cross-team dependencies and change management.

Quality & Continuous Improvement

• Partner with QA to define test plans, acceptance tests, and support UAT.
• Define and analyze sprint metrics (velocity, cycle time, defect trends); drive process improvements to boost predictability and quality.
• Create reports and insights on our ability to execute and deliver, highlighting where improvements can be made
  

Here’s What We’re Looking For:

• 5+ years combining Agile project management and business-analysis experience in a SaaS or payments context
• Proven track record as a Scrum Master or Agile PM, ideally with dual BA responsibilities.
• Strong technical fluency—comfortable reading API specs, data schemas, and system diagrams.
• Excellent at writing clear user stories, acceptance criteria, process maps, and status reports.
• Exceptional communicator—adept at aligning data / analytics, and business teams.
• PMP, PMI-ACP, CSM or equivalent. Agile certification is strongly preferred.

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Who we are:

Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries. Today, we’ve digitized payments for more than 4,000+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we’re just getting started!

With over 1,300+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity

We, at Flywire, are seeking a
Payments Operations Associate, Insurance to be part of the team providing finance and operational support for the international payments and health insurance businesses.

Key responsibilities include, but are not limited to:

• Manage daily reconciliation of OSHC insurance payments (Sales & Purchase) across systems and accounts
• Process premium payments to OSHC providers according to agreed timelines.
• Investigate and resolve payment discrepancies, failed transactions, or overpayments.
• Liaise with internal teams and insurance partners regarding payment status, errors, and escalations.
• Monitor and track refunds, cancellations, and netting adjustments.
• Banking, sales and purchase reconciliation
• Answering emails and help-desk tickets regarding customers' needs
• Review and validate incoming OSHC payment files and ensure accurate allocation to student accounts
• Work closely with the Insurer Operations team to align payment processing with policy issuance and cancellation timelines
• Ad-hoc research activities

Here’s What We’re Looking For:

• 2+ years relevant experience in an insurance, accounting, operations or customer support focused position. Ideally in the finance industry.
• Attention to detail
• Strong organizational capability
• Customer focus and proven interpersonal skills
• Effective communication and escalation skills
• Fluent English, written and spoken.
• The ability to work independently, and part of a wider team
• Bachelor degree qualified in a finance or accounting related field

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and
• Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 14 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.