דרושים Technical Writer Ii ב-F5 ב-India, Hyderabad

Key Responsibilities

• Design, develop, and maintain automation solutions using Python , Selenium , and related frameworks.

• Experience in handling performance regressions and debugging failures to find product bugs.

• Understand and enhancing existing automation framework

• Integrate and work with AI models and intelligent agents to enhance automation capabilities.

• Collaborate with cross-functional teams to identify, analyze, and solve technical and operational problems.

• Develop tools and scripts for network automation, testing, and validation .

• Write clean, efficient, and well-documented code following best practices.

• Participate in design discussions, code reviews, and contribute to continuous improvement initiatives.

• Communicate technical solutions effectively through clear verbal and written communication .

Required Skills & Qualifications

• 3+ of hands-on experience in Python programming .

• Strong problem-solving and analytical skills.

• Solid understanding of computer networking fundamentals (TCP/IP, HTTP, DNS, etc.).

• Experience with automation tools and frameworks such as Selenium, PyTest, or Robot Framework.

• Familiarity with AI/ML concepts with S3 and MCP and ability to work with AI APIs or agent-based systems .

• Experience with REST APIs , JSON, and integrating third-party systems.

• Excellent verbal and written communication skills.

• Ability to work independently and collaboratively in a dynamic environment.

Preferred (Nice-to-Have)

• Experience with DevOps tools (Docker, Jenkins, GitLab CI/CD).

• Exposure to cloud platforms (AWS, Azure, or GCP).

• Understanding of network devices or infrastructure automation (Cisco, etc.).

• Prior experience in test automation frameworks or API automation .

• Experience in Performance and scale testing.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Key Responsibilities:

• Program Management:

  • Strategically plan and deliver programs and initiatives across key security and vulnerability management areas, including implementation of security tools (scanners, CI/CD integrations), tracking and addressing vulnerabilities (e.g., CVEs), and enforcing best practices throughout the software development lifecycle.

  • Own program roadmaps, timelines, deliverables, and reporting, ensuring execution aligns with business goals, security requirements, and resource capacity.

  • Drive key metrics and outcomes for security, tracking improvements in vulnerability remediation, compliance, and overall risk reduction.

• Security SDLC and Vulnerability Management:

  • Partner with engineering and security teams to integrate Security SDLC (Secure Software Development Lifecycle) best practices into the development process, ensuring security is considered and implemented at every stage.

  • Manage programs for vulnerability detection, assessment, and remediation to ensure timely resolution of security risks identified across F5 products and environments.

  • Develop and implement governance processes for tracking and addressing externally reported vulnerabilities, such as Common Vulnerabilities and Exposures (CVEs) , ensuring effective prioritization and swift resolution.

• Cross-Functional Collaboration:

  • Build strong relationships with software engineering, product management, cybersecurity, IT, and operations teams to foster alignment across security-related goals and projects.

  • Act as the central point of coordination for security initiatives, driving progress and ensuring accountability across stakeholders.

  • Facilitate efficient communication between technical and non-technical teams to ensure clarity around priorities, goals, and timelines.

• Risk and Compliance Management:

  • Drive alignment on security requirements, risk tolerance, and compliance needs, partnering with internal and external security auditors where required.

  • Ensure teams are meeting corporate and industry security standards, including regulatory and policy compliance, while achieving development velocity.

  • Proactively identify and manage security risks through effective mitigation planning and ongoing tracking.

• Process Improvement and Tooling:

  • Evaluate current security program practices, tools, and workflows, identifying gaps and opportunities for improvement in efficiency and effectiveness.

  • Lead the implementation of automated tools for static and dynamic code analysis, dependency scanning, and configuration management to identify and address vulnerabilities earlier in the development process.

• Metrics and Reporting:

  • Define, track, and report on KPIs and success metrics for security efforts, including vulnerability remediation rates, defect density reduction, and SLAs for incident response.

  • Provide clear and actionable updates to executive leadership and key stakeholders on the status of security programs, progress, risks, and outcomes.

Qualifications:

• Education:

  • Bachelor’s degree in Computer Science, Software Engineering, Cybersecurity, or a related technical discipline (Master’s preferred).

• Experience:

  • 8+ years of experience in program management, with at least 3 years focused on security programs, vulnerability management, or security operations (senior level); 10+ years for principal level.

  • Proven experience implementing Security SDLC processes and collaborating with software teams to deliver secure, production-grade solutions.

  • Solid understanding of security domains, particularly vulnerability scanning tools (e.g., Tenable Nessus, Snyk, Qualys), CVE tracking, dependency management, and secure coding practices.

• Technical Expertise:

  • In-depth knowledge of software development methodologies, including Agile and DevSecOps principles.

  • Familiarity with CI/CD pipelines, source code repositories, and tools for static/dynamic application security testing (e.g., SonarQube, Checkmarx, Veracode).

  • Understanding of vulnerability databases (e.g., NVD), common exploitation techniques, and secure design principles.

  • Basic understanding of threat modeling and risk assessment techniques (stronger expertise is a plus).

• Leadership and Collaboration:

  • Experience working in highly cross-functional, multi-team environments, with the ability to motivate, guide, and align diverse stakeholders.

  • Exceptional interpersonal, written, and verbal communication skills, with the ability to convey complex security requirements and issues to non-technical audiences, executives, and engineering teams alike.

  • Demonstrated ability to influence without authority and lead by example.

• Problem Solving and Decision Making:

  • Ability to analyze complex problems, evaluate trade-offs, and make sound decisions in a fast-paced environment.

  • Strong risk management skills, with the ability to balance security needs with engineering velocity and business priorities.

Preferred Qualifications:

• Project management certification (e.g., PMP, PgMP, or PMI-ACP) or security-related certifications (e.g., CISSP, CISM, or CISA).

• Experience with cloud security and platform-oriented vulnerability management tools like Bugzilla or similar.

• Familiarity with emerging cybersecurity trends and zero-day vulnerability exploitation techniques.

• Knowledge of networking and application delivery technologies (F5 experience is a plus!).

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Primary Responsibilities:

• Be a Quality Gatekeeper for our Bot Defense security products
• Perform product validations for functional, scale and performance tests.
• Automation of features with superior code coverage.
• Collaborate with team members and cross functional teams for better achievement of product goals.
• Ensure best practices in test automation.

Required Skills:

• Hands on experience with Gitlab CI/CD pipeline integrations and troubleshooting skills.
• Excellent automation skills and expertise with any programming languages such as Python, Go, Java.
• Experience with any of the cloud technologies (AWS, GCP), microservices and Kubernetes deployments.
• Develop and/or Enhance Automated test Infrastructure to enable building scalable tests
• Enhance Test strategies, Automation &Build infrastructure
• Help to recreate customer issues, validation of bug fixes and automation of test scenarios.
• Exposure to Performance tests and traffic tools for calibrations.
• Can collaborate and thrive in a fast-paced high-performance environment.

Qualifications

• 2+ years of experience with a BS/BA or MS in Computer Science or related field, or equivalent work experience.

Job Location:

• Hyderabad/Bengaluru, India.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Qualifications

• Experience in crafting technical documentation for SaaS solutions, particularly in networking, application security, and application management
• Understanding of 'Document as Code' methodologies and their application in technical writing
• Proficiency in using GitLab for version control and collaboration on technical documents
• Skilled in editing and formatting documents using Markdown
• Ability to create and integrate multimedia elements, such as images and videos, to enhance the clarity and engagement of technical content
• Strong analytical and problem-solving skills to accurately convey complex technical information
• Excellent written and verbal communication skills to collaborate effectively with cross-functional teams
• Experience with multi-cloud environments and the ability to explain related concepts to a technical audience
• Commitment to maintaining high standards of accuracy and consistency in all technical content produced
• Adaptability to work in a fast-paced environment and manage multiple projects simultaneously

Responsibilities

• Develop and maintain high-quality, technical content for F5’s web-based knowledge platform, focusing on application optimization, security, and management in multi-cloud environments
• Create detailed, step-by-step guides, tutorials, and how-to articles to assist users in effectively utilizing F5’s SaaS-based solutions
• Collaborate with product managers, engineers, and customer support teams to ensure content accuracy and relevance to user needs
• Research and stay updated on the latest trends, technologies, and best practices in application delivery, cloud computing, and cybersecurity to inform content creation
• Produce engaging and user-friendly content, including videos, infographics, and interactive elements, to improve user understanding and engagement
• Conduct regular content audits and updates to ensure all information remains current and aligned with F5’s product offerings and market changes
• Optimize content for search engines (SEO) to improve visibility and accessibility for F5’s target audience
• Collect and analyze user feedback to identify areas for content improvement and to guide the development of new content
• Participate in the planning and execution of content marketing campaigns to promote F5’s technical resources and solutions
• Support the creation of technical documentation, such as user manuals, API references, and release notes, to complement the web-based knowledge platform

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Qualifications

• Proven experience in utilizing digital adoption platforms to enhance user engagement and productivity
• Hands-on expertise with Walkme for creating interactive user guidance and support solutions
• Skilled in developing and curating digital content that facilitates user onboarding and training
• Collaborative approach to working with cross-functional teams to produce comprehensive and effective content for guides and shoutouts
• Proficient in integrating digital adoption solutions with web platforms and applications
• Strong analytical skills to assess user needs and optimize content for better digital experiences
• Excellent written and verbal communication skills to convey complex information clearly and concisely
• Ability to manage multiple projects simultaneously and meet tight deadlines
• Keen attention to detail and a commitment to delivering high-quality content
• Passionate about technology and committed to staying current with trends in digital adoption and user experience

Responsibilities

• Develop and maintain high-quality, engaging content for F5’s Digital Adoption Platform to enhance user onboarding and training experiences
• Collaborate with product managers, technical writers, and subject matter experts to ensure content accuracy and relevance for F5’s multi-cloud, on-premises, and edge environments
• Design and implement interactive learning paths and tutorials that guide users through the setup, configuration, and optimization of F5 solutions
• Administer and manage the Digital Adoption Platform, including user management, content organization, and performance monitoring
• Create and update documentation, FAQs, and help guides to support users in effectively utilizing F5’s application and API security features
• Analyze user engagement data to identify areas for content improvement and to inform the development of new content strategies
• Conduct regular content audits to ensure all materials are up-to-date and aligned with the latest F5 product releases and industry best practices
• Facilitate the integration of user feedback and analytics into the content creation process to continuously improve the user experience
• Support the training and onboarding of new F5 customers and internal teams by creating tailored content and resources
• Stay informed about industry trends and best practices in digital adoption and e-learning to ensure F5’s content remains cutting-edge and effective

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Qualifications

• Experience in crafting technical documentation for SaaS solutions, particularly in networking, application security, and application management
• Understanding of 'Document as Code' methodologies and their application in technical writing
• Proficiency in using GitLab for version control and collaboration on technical documents
• Skilled in editing and formatting documents using Markdown
• Ability to create and integrate multimedia elements, such as images and videos, to enhance the clarity and engagement of technical content
• Strong analytical and problem-solving skills to accurately convey complex technical information
• Excellent written and verbal communication skills to collaborate effectively with cross-functional teams
• Experience with multi-cloud environments and the ability to explain related concepts to a technical audience
• Commitment to maintaining high standards of accuracy and consistency in all technical content produced
• Adaptability to work in a fast-paced environment and manage multiple projects simultaneously

Responsibilities

• Develop and maintain high-quality, technical content for F5’s web-based knowledge platform, focusing on application optimization, security, and management in multi-cloud environments
• Create detailed, step-by-step guides, tutorials, and how-to articles to assist users in effectively utilizing F5’s SaaS-based solutions
• Collaborate with product managers, engineers, and customer support teams to ensure content accuracy and relevance to user needs
• Research and stay updated on the latest trends, technologies, and best practices in application delivery, cloud computing, and cybersecurity to inform content creation
• Produce engaging and user-friendly content, including videos, infographics, and interactive elements, to improve user understanding and engagement
• Conduct regular content audits and updates to ensure all information remains current and aligned with F5’s product offerings and market changes
• Optimize content for search engines (SEO) to improve visibility and accessibility for F5’s target audience
• Collect and analyze user feedback to identify areas for content improvement and to guide the development of new content
• Participate in the planning and execution of content marketing campaigns to promote F5’s technical resources and solutions
• Support the creation of technical documentation, such as user manuals, API references, and release notes, to complement the web-based knowledge platform

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.