דרושים Business Change Lead ב-Ey ב-United Kingdom, London

responsible for collaborating and developing a cross-function strategy within the network organization, Information Security (Infosec), Supply Chain Services, Legal, and approved vendors to deliver Wi-Fi technology solutions aligned to technical standards that ensures all EY end-users receive services that meet and exceed the business requirements. Solutions will be supported by various organizations including and are not limited to: WAN, Telephony, LAN, WLAN, Data Centers (DC) and Office Solutions. In addition, the AD will provide consulting services to other teams, and act as an escalation point for operational issues.

Functional Responsibilities:

• Technical Lead for all global Wi-Fi designs
• Strategic thinker with understanding of EY end-user business requirements
• Delivery Expertise ensuring all solutions are fully tested, document and represent the industry leading solutions.
• Forward Thinking – understands current and NeXT Generation technologies
• Experience in managing global teams and suppliers
• Risk Management recognizing and developing mitigation strategies, delivering continuous improvement for the firm
• Leadership in advanced network monitoring tools and AI
• Experienced in Program Management, Product Development, Piloting, Testing, Global Deployment and Post Implementation validations.

Management Responsibilities:

• Lead Global Engineering and Deployment team
• Develop relationship with approved suppliers/equipment manufacturers
• Collaborate with business leaders, Member Firms/Partners on innovative solutions aligned to business requirements
• Present industry-leading technological advancements that drive quality of services and deliver secure services aligned with continuous improvements strategy for end-user performance. (SLAs, KPI, AI and Advanced Monitoring)

Knowledge required for disciplines:

• 15+ years of experience leading Network Design and Architecture teams, with a high focus on customer experience.
• Bachelor’s degree in computer science/engineering or related discipline, plus industry accreditation or equivalent work experience. Master’s degree preferred (MS/MBA)
• Advanced skills in planning, designing and troubleshooting complex network environments.
• Track record of customer focus, based on openness, trust, and delivering on promises.
• Time management skills to manage multiple large, complex projects simultaneously.
• Strong interpersonal and team working skills across matrixed client, supplier, and geographically dispersed virtual teams
• Data-guided, analytical approach with the ability to formulate and translate insights into action with measurable results.
• Excellent understanding of Office Connect product portfolio and ability to bring knowledge of this to help facilitate the growth and adoption across the regions.
• Demonstrated ability to communicate complex technical information to a diverse business audience.
• Experience developing, managing, and presenting business cases and strategic plans.

Knowledge required beyond the job:

• Industry accreditation like CCNA R&S, CCNP R&S, CCNA Wireless, CCNP, Meraki Wireless certifications or equivalent knowledge.
• Flexibility adjusting to multiple demands, shifting priorities and rapid change
• Ability to work and team with a multitude of different people within and outside of IT to balance business demands
• Ability to deal efficiently with escalations and difficult situations/people under pressure
• Ability to understand and integrate cultural as well as individual differences and motives and to work in virtual cross-cultural, cross-border global teams
• English language skills - excellent written and verbal communication

Problem Solving:

• Leverage Deep Technical knowledge, driving innovation and problem resolution to ensure the diagnose,troubleshooting and problem resolve minimizing outages.
• Experienced in managing complex global Wi-Fi engineering, delivery and outside influences (RF) that can impact
  the quality of services.
• Act as final escalation point for network-related problems.
  
  • Validate Office Connect solutions on industry’s best practices, sound solid engineering principles while
    incorporating both local and global requirements
  • Collaborate, develop and validate solutions design documentation to be used by the Regional Data
    

Relationships:

• Office Connect lead and trusted advisor for I&O organization. BRM/Member Firm stakeholders (globally) hardware supplies, professional service vendors, WAN, Infosec, EY Supply Chain Services (contract management)

Team Management:

• (3) EY teams consisting of engineering and reporting plus management of Kyndryl resources

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Your key responsibilities include:

• Understand, and using, EY brand standards, develop leading-edge designs and innovative ideas
• Create layouts with strong typography and image selection (supporting design concept/story) and appropriate use of colour, images and fonts, draw and redraw images/graphics, allowing for readability of type and effective communication
• Working with internal clients: Brand Marketing and Communications, Business Development, and other EY Canada teams to assist clients in selecting an effective design and deliverable solutions
• Working with Creative Studio: Support the Creative Director, Design Director or Senior Designers in creative projects and production work for deliverables
• Maintaining expertise or high proficiency with industry software and apps
• Knowledge for troubleshooting technical issues in both digital and print based deliverables
  e.g. pre-press, document optimization and interactive elements
• Sharing best practices, utilizing current techniques and advancements within the design community. Pursues and shares best practices with the design team
• Participating in project meetings and positive discussions relating to design trends or recent case studies
• Understanding stages and phases of a project lifecycle; anticipating scope creep, out-of-scope requests, communicating updates and managing any risk of deadline delays
• Working with external vendors regarding the coordination of production for external products and services
• Understanding, implementing, and strictly adhering to the quality standards and procedures established by Creative Studio and EY

Skills and attributes for success

• Experience in layout and editorial design, both with regards to creative and production
• Strong background, knowledge and understanding of typography
• Demonstrates flexibility to work with multiple projects/internal clients simultaneously
• Collaborative, team-first mentality
• A desire and willingness to learn, take on new projects and challenges to continue developing as designer
• Proficient in Mac OS and Adobe Creative Suite (InDesign, Photoshop, Illustrator, Acrobat) and Microsoft Office (PowerPoint)
• Experience in Adobe After Effects, Premiere Pro or motion graphics an asset, but not required
• Committed to contributing to a strong team culture to ensure success
• Ability to communicate and engage effectively with multiple stakeholders and colleagues alike
• Develop and maintain relationships to efficiently leverage expertise
• Sound judgement regarding confidential and sensitive matters
• Proven ability to meet multiple and/or unexpected deadlines in a demanding environment
• Aptitude to differentiate when to act independently or team with others
• Creative thinking with attention to detail

What we look for

We are looking for candidates who are highly motivated, curious, analytical, logical thinkers, have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements and be able to deliver on tight deadlines in support of our clients’ goals. To qualify for the role, you must have:

• College diploma or technical certificate in Graphic Design
• 4-6 years professional experience as a Graphic Designer
  • Please ensure to include a link or attachment to your portfolio showcasing relevant work when submitting your application. Applications submitted without a portfolio will not be considered.

What we offer

The salary range for this job in British Columbia is $65,600 to $98,400. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.

The BPM – SaT Data Assets is a Senior Manager/Manager ranked role responsible for identifying, harvesting, and curating SaT data assets (KPIs, insights, benchmarks) from engagement delivery. The role will design and embed methodologies to capture, structure, and maintain these assets, ensuring consistency, quality, and usability across service lines and geographies.

As part of the Global SaT Innovation team, the role will play a key part in strengthening SaT’s data advantage and enabling differentiated client insights.

Key Responsibilities

• Data Asset Ownership
  
  • Identify and harvest SaT data assets (KPIs, benchmarks, insights) from engagement delivery.
  • Define, design, and maintain methodologies and standards for consistent data capture, curation, and validation.
  • Build and grow the SaT data asset library in alignment with business priorities and client needs.
  • Ensure usability, accessibility, and integration of assets across platforms, tools, and engagements.
• Engagement Support & Data Collection
  
  • Partner with engagement teams to embed data harvesting into project delivery.
  • Train and support GDS and local business teams in executing data collection processes.
  • Monitor compliance with data collection standards and drive continuous improvement.
• Methodology & Process Development
  
  • Develop scalable processes and frameworks to enable repeatable data harvesting.
  • Continuously improve data quality, comparability, and analytical potential.
  • Contribute to methodology innovation by leveraging automation, AI, and benchmarking best practices.
• Performance Monitoring & Reporting
  
  • Track adoption and usage of data assets across engagements.
  • Define and monitor KPIs for data harvesting effectiveness, asset utilization, and impact.
  • Report progress and insights to SaT leadership to inform decision-making.

Attributes, Skills & Experience Required

• Strong understanding of SaT services, particularly TD, TSE, and CDD, with proven experience in engagement delivery.
• Ability to design methodologies and processes for scalable data capture and maintenance.
• Experience in managing and curating data/knowledge assets in a professional services environment.
• Strategic problem solver, able to anticipate challenges and propose actionable solutions.
• Skilled at stakeholder engagement, with the ability to influence across geographies and seniority levels.
• Strong communication skills to articulate technical concepts and insights to non-technical audiences.
• Proven ability to work collaboratively in a global, virtual team environment.

Knowledge and Skills Requirements

• SaT & Deal Lifecycle Expertise: Deep knowledge of TD/TSE/CDD practices and their data outputs.
• Client & Delivery Excellence: Experience supporting or leading client engagements with measurable outcomes.
• Process & Methodology Development: Ability to establish, implement, and refine scalable processes.
• Analytical Thinking: Strong problem-solving and insight-generation capabilities.
• Global Collaboration: Track record of working effectively across diverse teams and geographies.

Experience

• 8–10+ years of experience in a professional services firm or large global organization, with a strong track record in SaT engagements.
• Demonstrated experience in TD, TSE, or CDD delivery, with exposure to knowledge/data management.
• Proven success in influencing and engaging senior stakeholders.
• Experience working in or with global teams, with an inclusive and collaborative approach.
• International experience preferred; flexibility to work across time zones is required.

The BPM is a Senior Manager/ Manager ranked role responsible for leading the Competitive Edge product management role. The SM will be responsible for the management of the Competitive Edge Platform and oversee new use cases, roadmap requirements, release management, data and technical vendor management, procurement, testing, and activation, to-day activities and processes needed to support the execution of Technologies and ensure alignment across Super Regions (SR) and SSL competencies.

Key Responsibilities

The role requires:

• Management of Competitive Edge Products and new AI use cases for insights generation (eg Insights AI agent, curated ppt with tailored insights), roadmap, requirements, Release mgt, data and technical vendor mgt, procurement, testing, activation
• Supporting client engagement teams in selling and delivering engagement work;
• Supporting activation of the products within SaT
• The position holder will perform other responsibilities and tasks as required to achieve the agreed performance outcomes

Attributes, skills & experience required

• Development of recommendations for strategic direction and/or ability to assist in problem solving as strategic issues arise.
• Proactively anticipates problems before they occur, defines the problems, and identifies the possible/apparent causes.
• Makes key decisions and suggestions based on a solid understanding of the firm’s business objectives and own experience/knowledge.
• Uses reasoning to develop alternatives and recommendations for key decisions.
• Capability and authority to address complex project issues.

Knowledge and skills requirements

• End-to-end Product Leadership: Proven experience managing products from ideation to launch, including business case development, agile delivery, vendor management, and QRM compliance
• Deep SaT & Tech Expertise: Strong understanding of SaT services and a track record of leveraging AI and automation to drive efficiency and value across the deal lifecycle
• Client & Delivery Excellence: Led client engagements and delivery teams (including GDS), with a focus on high-impact outcomes and stakeholder satisfaction
• Change & Adoption Champion: Skilled in change management and driving activation and adoption of new tools and capabilities across diverse teams
• Strategic Communication & Influence: Effective communicator with the ability to engage senior leadership, influence decision-making, and align cross-functional teams
• Global Leadership & Collaboration: Experience leading multi-disciplinary teams across geographies, with strong project management, analytical thinking, and alignment to firm values

Experience

• 10+ years of experience in a professional services firm or large global organization, with extensive experience in a closely related role as a business product lead or strategic advisor.
• Client serving experience in SaT
• Considerable experience of operating and influencing across multiple levels of an organization and working with global virtue teams/networks.
• Product management experience with strong organizational, communication, and leadership skills, demonstrated by previous professional success
• Proven success in building and developing a diverse team, working with global technical teams creating an inclusive environment for team members to share ideas, collaborate, and recognize differences
• International experience preferred as a global mindset is required in this role
• Global role will require flexibility to work across time zones

Senior Manager, Health

The successful candidate will work directly, and in partnership, with our clients to understand their business needs, lead the design and delivery of transformation in health and care services. We are looking in particular, for individuals who have consulted (or worked) within Provider organisations or Integrated Care Systems, and who have a passion and focus on:

• Transformational Productivity Improvement
• Financial Sustainability
• Human Centred Digital Enablement

Key Responsibilities:

• Lead and oversee multiple consulting projects within the healthcare sector, ensuring successful delivery and alignment with client objectives.

• Work directly with clients and Senior Leaders to understand their business needs and design/deliver transformational solution sets, particularly focused on the productivity, cost out agenda and digitally enabled transformation.

• Build and maintain strong relationships with clients, acting as a trusted advisor providing expert guidance on healthcare transformation, productivity and the cost out agenda.

• Mentor junior team members, supporting their professional development and the growth of our UK health community, ensuring those aligned to the health practice thrive.
• Conduct comprehensive market research and analysis to identify trends, opportunities, and risks within the healthcare landscape.

• Drive business development efforts, including identifying new opportunities, preparing proposals, and delivering compelling presentations to prospective clients acting as a Bid Manager where required.
• Collaborate with cross-functional teams to integrate insights and solutions that enhance client value and drive sustainable outcomes.
• Stay informed about regulatory changes, industry developments, and emerging technologies to inform strategic recommendations and consulting practices.

Qualifications:

• Bachelor’s degree (or equivalent experience).

• Experienced healthcare professional with consulting experience within a professional services firm OR experienced professional services consultant with experience of delivering healthcare engagements with providers or systems ).
• In-depth knowledge of the UK healthcare system landscapes including at provider, regional and national level.
• Experience of acting as Bid Manager for Pursuits and Engagement Manger for large, complex, engagements.

Skills and Competencies:

• Demonstrated expertise in managing large-scale projects and leading teams to achieve successful outcomes.
• Strong understanding of the UK healthcare system, including policy, regulatory, and operational aspects.
• Exceptional analytical, strategic thinking, and problem-solving skills.
• Proven ability to communicate effectively with clients and stakeholders at all levels, including executive leadership.
• Experience in business development and a track record of successfully securing new consulting engagements.

• Skilled Engagement Manager able to effectively manage commercials and engagement risks.
• Strong understanding of client needs and how to translate them into solution sets.
• Strong leadership and mentoring abilities alongside excellent communication and interpersonal skills.

Location:

• This role is based in London or one our EY’s regional offices. National travel will be required as will travel to our EY Headquarters in London.

The objectives of the SaaS CoE are twofold:

• Operational management of Tax and Law SaaS solutions
• Sales enablement and support to drive the market success of these solutions

In joining the SaaS CoE, you will have an exciting opportunity to contribute to the ongoing success of this new business unit, becoming deeply embedded in the operational management of the SaaS CoE and thus ensuring the smooth running of the technology solutions that it supports.

Your key responsibilities

Our global reach and combination of tax, tech, and client knowledge make us the perfect platform to build your career.

Your responsibilities will include:

• Assist the GTES Product Owner in defining the vision, strategy, and roadmap for the product
• Research current and emerging technologies, market trends and competitor capabilities
• Provide market insights to and representing GTES before various stakeholder groups
• Assist in developing performance measures to assess the success of products and features and resolve vital enhancements
• Support global product governance by contributing to steering decks and driving actions against a plan
• Support product plan execution, collaborating with the GTESProduct Owner, engineering, product and other teams
  • Handle the Technical Product and Functional Product Leads for GTES, as well as junior product team members
  • Oversee high-level requirements gathering by the Functional Product Lead, ensuring the accurate maintenance of a product backlog, prioritizing features based on business alignment and customer feedback
  • Oversee high-level requirements gathering by the Technical Product Lead to define and deliver the technical requirements, for product deployment and support
  • Support the engineering team by defining the product roadmap, managing and prioritizing development activity, and working with the Technical Product and Functional Product Leads to QA development work
  • Maximize value delivered by the engineering team by ensuring effective and timely delivery
  • Collaborate with the Scrum Master and Business Analysts to plan sprints, sprint reviews, and retrospectives
  • Support local countries with high-level stakeholder management on requirements gathering and testing
• Works closely with engineering, sales, marketing, and support to ensure business case and customer satisfaction goals are met
  • Support the sales teams with advice of new product features and technical changes, and participating in and running product r

Skills and attributes for success

We are looking for people with excellent communication abilities with relevant experience in a commercial position.

• Confidence and maturity to work effectively with senior leaders across the Business Unit and beyond
• Good interpersonal and communication skills, as well as executive presence
• Skilled at explaining technical information in a manner which is understood by non-technical clients
• Knowledge of the software development cycle and project management methodologies
• Proven relationship management abilities to work effectively with clients, project teams and vendor across multiple geographies
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
• Strong decision-making ability, balancing what is right with what is realistic
• Ability to work and team with a multitude of different people from various parts of the Business and IT
• Possess a high energy level, sense of urgency, decisiveness, and an ability to work well under pressure

To qualify for the role you must have

• 7+ years experience in a commercial role within a large global organization ideally within the tax or technology market
• Certifications in Product Management, Portfolio Management and Project Management would be beneficial to performing this role
• Strong understanding of the electronic invoicing landscape and related technologies
• A familiarity with Indirect Taxes would be advantageous, but not essential
• In-depth knowledge of Agile development methodology
• Strong knowledge of MS Office applications

Ideally, you’ll also have

• Work experience in a professional services industry
• Familiarity of EY internal processes would be an advantage
• Prior experience on other products would be helpful
• Certifications in Microsoft technology stack would be advantageous to this role

What we look for

• Ability to prioritise overall deadlines and provide supervision of junior members of distributed team
• Provides formal and informal coaching on-the-job to grow junior team members to their full potential
• Delivers results through individual contribution and ability to lead junior team members
• Solid influencing skills are required to work with other departments or leaders and encourage effective feedback for all team members with partners beyond the team
• Coaches, mentors, develops less experienced product managers, product analysts!