דרושים On-site Technology Support Specialist ב-Ey ב-Sri Lanka, Colombo

Application Systems Engineering

You will help clients determine the best way to design and develop state of the art applications to optimize business processes leveraging Pega Development platform.

Your key responsibilities

• Work effectively as an individual contributor/lead, share responsibility, provide support, maintain communication and update managers on progress of tasks

• Continuously strive towards exceeding client & team expectations and work on increasingly complex assignments

• Develop and maintain productive working relationships with client/onsite personnel

• Ensure on-time delivery of allocated tasks

• Participate in Scrum ceremonies and provide status updates

• Participate in design, development, QA, deployment and support as require

• Compliance to EY policies and procedures like Timesheet / Leaves management etc.

• Ensuring adherence to quality protocols specified for the project

• Update technical architecture/design and unit test cases and ensure high quality deliverables

• Building of Technical Assets and Accelerators

Skills and attributes for success

• Strong communication, presentation and interpersonal skills along with experience in producing high quality reports and presentations as needed

• Participating in the organization-wide people initiatives.

• Hands on experience on at least 3-4 Pega Installations / Infrastructures setup

• Knowledge of Java/J2EE, Security Frameworks is a plus

• Understanding of relational database and hands-on experience in Pega Upgrades

• Should cross skill and cross train as per the business requirements.

To qualify for the role, you must have

• 4-7 years of experience in Infrastructure Setup and Pega Administration activities

• Worked on at least 2-3 end to end Pega Installations, Upgrades, Migration projects

• Hands-on experience in Splunk, Jboss, AWS/Azure, IBM Was, EAP 6/7

• Have worked on migrating On-Prem Pega application to Client Managed Cloud-AWS/Azure/GCP (Any one)

• Have Good Knowledge and experience in Kubernetes, Docker, Helm, Jenkins, Git

• Experience in setting up and manage Kubernetes infra in one of the platforms like AKS (Azure Kubernet), EKS ( Amazon Elastic Kubernet) or GKE (Google Kubernet Engine

• Proficient in SSL configurations, Load Balancer Setup, LDAP configuration and SSO implementation etc

• Hands-on experience in environment monitoring, performance tuning activities

• Good knowledge in Troubleshooting Pega issues with the help of PDC/logs/Monitoring Tools etc

• 2-3 years of hands-on experience in deployment activities

• Good knowledge on CI/CD configuration activities (Pega Deployment Manager or Custom)

• Experience in working with agile and scrum delivery methodologies

Ideally, you should also have

• B.E/B.Tech (Electronics, Electronics & Telecommunications, Comp. Science)/MCA with a minimum of 2-3 years of experience with Big 4 or paneled SI/ ITeS companies

• Understanding of different Pega Portals/Studios

• Good knowledge on Production Support, Release Management activities

• Experience in grooming a team of 2-3 Junior developers.

• Any certification from Pega Systems but not mandatory

What we look for• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment with consulting skills.

• An opportunity to be a part of market-leading, multi-disciplinary team of 600 + Pega professionals across the geographies

• Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries

• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

• Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

• The exceptional EY experience. It’s yours to build.

What we offer

•Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

•Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

•Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

•
Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Consulting Support Services – Staff

We support end–to–end engagement lifecycle and project management activities that are essential to every engagement, region and practice. We help in project coordination & management, financial analysis, engagement compliance & governance requirements across industries and countries.

Your key role and responsibilities

• CSSs enhance service delivery by ensuring that deadlines are met, the project is efficiently managed, and there is proactive coordination /communication

• Interface regularly with engagement personnel, develop strong working relationships and leverage information gained to anticipate client needs

• To support onshore Consulting engagement teams on engagement management and coordination activities

• Work on applications like Power Bi, Visio and SharePoint etc.

• Act as a central point of contact for the assigned engagement(s)

• Interface regularly with engagement teams, develop strong working relationships and leverage information gained to anticipate client needs

• Be insightful about the services the engagement provides and utilize that knowledge to make suggestions and/or recommendations

• Reporting and preparing Dashboards for client team including senior leadership

• Support quality and risk management needs across Consulting practices

• Able to effectively summarize and conclude on work, applying appropriate documentation standards

• Ability to effectively prioritize and execute tasks in a high-pressure

Skills and attributes for success

• Any Graduate, preferably B.Com/BBA/Economics or Master’s degree

• Previous relevant Industry or project management experience of 2-3 yrs

• Strong computer skills, including advanced Microsoft suit (Excel, power point presentation etc.)

• Good to have skills Power BI, MS Project, Visio, SharePoint

• Strong English communication - both written and verbal

• Strong analytical/numerical skills

• Strong attention to detail

• Assertive, with strong influencing skills

• Prior experience working with Global cliental preferred

• Ability to function as part of a team

• Organised and self-disciplined

• High degree of accuracy

• Confident to deal with senior level contacts, internally and externally

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role

with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around

• Opportunities to develop new skills and progress your career

• The freedom and flexibility to handle your role in a way that’s right for you

Apply now

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enterprise Technology (ET)

Enterprise Technology provides reliable, secure and resilient technology services and solutions to support over 300,000 EY people. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure.

Your key responsibilities

· Facilitate and support the deployment of hardware and software to end users (including the installation, configuration and testing of more complex firm hardware).

· Facilitate and support the provisioning and deprovisioning processing, including setting up of hardware/software for new hires, and receiving hardware from separating employees.

· Assist with (or coordinate) the repair of end user hardware and the reinstallation of software as necessary to resolve end user incidents.

· Resolve incidents associated with firm-standard end user software and hardware, including mobile/hand-held technologies. Identify sources and trends of technical problems to prevent future occurrences.

· Under minimal supervision, provide after-hours service for escalated issues and tasks from the Service Desk or supervisor.

· Perform asset management activities (procurement, receipt, inventory, tracking, distribution, etc.) as assigned and in accordance with firm policy and EY Technology process.

· Assist with off-site technology support for firm sponsored functions/meetings.

· Assist with IT tasks related to office moves, buildouts and relocations.

· Work effectively as “remote hands” for other EY Technology functions, such as Telecommunications and Hosting.

· Maintain a thorough understanding of EY Technology’s organization and service offerings in order to identify how best to address end user technology needs and incidents.

· Understand the Firm’s business and organization sufficiently to anticipate and resolve end user technology issues that affect productivity of Firm personnel

· The role receives direct oversight from a supervisor with regular contact to assign and monitor activities

· This role is required to physically work in an EY office.

Skills and attributes for success

· Effective analytical skills are required to address end-user incidents escalated from the service desk or offered by end user on walk-up issues.

· Decision making responsibilities are generally limited to addressing a single end-user issue; ability to be able to prioritize incidents being worked on and communicate those priorities to end users as necessary.

· A Bachelor's degree or equivalent work experience is desirable.

To qualify for the role you must have

· Excellent communication, interpersonal, organizational, and time management skills.

· Excellent customer service attitude.

· Ability to liaise and work effectively with all levels of end users and IT personnel.

· Ability to communicate effectively with supervisor and peers.

· Approximately 2-4 years of experience in end user technology support

What we offer

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a significant impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be accepted for who you are and empowered to use your voice to help others find theirs.

The Opportunity

• In today's rapidly evolving technology landscape, digital forensics and privacy requirements are becoming increasingly stringent worldwide and within our region.
• Our Forensic Technology and Data Protection Services are designed to assist organizations in navigating these new regulations, trends, and risks by ensuring a regulatory-compliant flow of personal data while supporting their business operations.

Key Roles and Responsibilities

• Evaluate the data protection and privacy practices of our clients, and design and implement data protection and privacy frameworks. Raise awareness on data protection and privacy among clients.
• Support e-discovery activities, including the collection, preparation, and processing of electronic data, and review of documents.
• Design and implement forensic data analytics for our clients to uncover potential financial crime risks.

Skills and Attributes for Success

• Possess/following a recognized university degree in IT Security, Computer Science or related areas, or other relevant disciplines with working experience in Information security.
• Experience in at least one year in Information security Audit, compliance, or internal Audit will be an added advantage.
• Experience in at least one scripting language (preferably Python) to process and analyze large volumes of data, and experience in Power BI data visualization.
• Strong teamwork, prioritization, written and verbal communication skills and presentation skills, along with the ability to develop detailed work plans and manage multiple projects.

What Working at EY Offers

• Growth and learning opportunities
• Flexible working arrangements
• Global exposure
• Purpose-led work

You’ll will be introduced to career challenges that will take you into exciting new professional territory through diverse experiences, world-class learning and individually tailored counselling.

Applications to be forwarded via email to . Please state "Associate/Executive (Forensic Technology & Data Protection)" in the subject line.

We support end–to–end engagement lifecycle and project management activities that are essential to every engagement, region and practice. We help in project coordination & management, financial analysis, engagement compliance & governance requirements across industries and countries.

Your key role and responsibilities

• CSSs enhance service delivery by ensuring that deadlines are met, the project is efficiently managed, and there is proactive coordination /communication
• Interface regularly with engagement personnel, develop strong working relationships and leverage information gained to anticipate client needs
• To support onshore Consulting engagement teams on engagement management and coordination activities
• Work on applications like Power Bi, Visio and SharePoint etc.
• Act as a central point of contact for the assigned engagement(s)
• Interface regularly with engagement teams, develop strong working relationships and leverage information gained to anticipate client needs
• Be insightful about the services the engagement provides and utilize that knowledge to make suggestions and/or recommendations
• Reporting and preparing Dashboards for client team including senior leadership
• Support quality and risk management needs across Consulting practices
• Able to effectively summarize and conclude on work, applying appropriate documentation standards
• Ability to effectively prioritize and execute tasks in a high-pressure

Skills and attributes for success

• Any Graduate, preferably B.Com/BBA/Economics or Master’s degree
• Previous relevant Industry or project management experience - ideally at least 4+ years
• Strong computer skills, including advanced Microsoft suit (Excel, power point presentation etc.)
• Good to have skills Power BI, MS Project, Visio, SharePoint
• Strong English communication - both written and verbal
• Strong analytical/numerical skills
• Strong attention to detail even when dealing with routine tasks
• Assertive, with strong influencing skills
• Prior experience working with Global cliental preferred
• Ability to function as part of a team
• Organised and self-disciplined
• High degree of accuracy
• Confident to deal with senior level contacts, internally and externally

with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

We support end–to–end engagement lifecycle and project management activities that are essential to every engagement, region and practice. We help in project coordination & management, financial analysis, engagement compliance & governance requirements across industries and countries.

Your key role and responsibilities

• CSSs enhance service delivery by ensuring that deadlines are met, the project is efficiently managed, and there is proactive coordination /communication
• Interface regularly with engagement personnel, develop strong working relationships and leverage information gained to anticipate client needs
• To support onshore Consulting engagement teams on engagement management and coordination activities
• Work on applications like Power Bi, Visio and SharePoint etc.
• Act as a central point of contact for the assigned engagement(s)
• Interface regularly with engagement teams, develop strong working relationships and leverage information gained to anticipate client needs
• Be insightful about the services the engagement provides and utilize that knowledge to make suggestions and/or recommendations
• Reporting and preparing Dashboards for client team including senior leadership
• Support quality and risk management needs across Consulting practices
• Able to effectively summarize and conclude on work, applying appropriate documentation standards
• Ability to effectively prioritize and execute tasks in a high-pressure

Skills and attributes for success• Any Graduate, preferably B.Com/BBA/Economics or Master’s degree
• Previous relevant Industry or project management experience of 2-3 yrs
• Strong computer skills, including advanced Microsoft suit (Excel, power point presentation etc.)
• Good to have skills Power BI, MS Project, Visio, SharePoint
• Strong English communication - both written and verbal
• Strong analytical/numerical skills
• Strong attention to detail
• Assertive, with strong influencing skills
• Prior experience working with Global cliental preferred
• Ability to function as part of a team
• Organised and self-disciplined
• High degree of accuracy
• Confident to deal with senior level contacts, internally and externally

with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.