דרושים Experience Management Lead Resource Planning ב-Ey ב-Spain, Málaga

Assurance – Experience Management

As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes and protocols.

Your key responsibilities

• Timely updation of resource schedules on scheduling tools (ARMS/Retain)
• Timely review and resolution of scheduling conflicts.
• Proactive review of resource availability /resource requirements.
• Mailbox management and fulfilling the scheduling requests coming through mails indefined TAT.
• Optimization of resource utilization through effective schedule management.
• Basic reporting and analysis.

Skills and attributes for success

• Good verbal and written communication skills.
• Basic knowledge of MS Excel.
• Excellent teaming and interpersonal skills.
• Positive attitude and ability to excel under tight timelines.

To qualify for the role, you must have

• Graduates with 1-3 years of relevant resource management/workforce management / exposure in General Operations with strong acumen in resource management preferred.

Ideally, you’ll also have

• Basis knowledge on MS – Excel Ms - Office

• Interest in business and commerciality.

What we look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be part of a market-leading, multi-disciplinary team in the only integrated global assurance business worldwide.
• Opportunity to work with EY GDS Assurance practices globally with leading businesses across a range of industries

What we Offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

As a Senior Data Engineer, your responsibilities will include:

• Provide daily Application Management Support for the full data stack (Informatica CDI, ADF, ADLS, Databricks), addressing service requests, incidents, enhancements, and changes.
• Lead and coordinate resolution of complex data integration and analytics issues through thorough root cause analysis.
• Collaborate with technical and business stakeholders to support and optimize data pipelines, models, and dashboards.
• Maintain detailed documentation including architecture diagrams, troubleshooting guides, and test cases.
• Remain flexible for perform from time to tme on-call duties depending on client needs and critical business periods.

To thrive in this role, key skills and attributes for success include:

• Proven expertise in managing and supporting complex data ecosystems with modern tools like Informatica CDI, Azure Data Factory, ADLS, and Databricks.
• Strong analytical and problem-solving abilities, with a focus on thorough root cause analysis and timely resolution of data integration issues.
• Excellent communication and collaboration skills to effectively work with both technical teams and business stakeholders.
• Ability to maintain clear and detailed technical documentation to support knowledge sharing and continuity.
• Adaptable and resilient, comfortable working in shift-based schedules and handling on-call responsibilities during critical business periods.
• Professional/ Native fluency in Italian to facilitate communication within local and global teams.
• Professional proficiency in English (at least B2)
• Professional proficiency in Spanish is a plus.

• Bachelor’s degree in a relevant field (Computer Science, Engineering, Data Analytics, or related) or equivalent work experience.
• 3+ years of experience working across modern data ecosystems, with hands-on proficiency in:
  • Informatica CDI for data ingestion and transformation
  • Azure Data Factory (ADF) for pipeline orchestration
  • Azure Data Lake (ADLS) for cloud storage and data lake architecture
  • Databricks for large-scale data processing (SQL, PySpark, and Delta Lake)
• Experience providing application management support (incident resolution, enhancements, monitoring, and optimization).
• Strong root cause analysis skills across data pipelines, storage layers, and reporting.
• Excellent stakeholder collaboration skills to translate business needs into scalable technical solutions.
• Solid understanding of data governance, performance tuning, and cloud-based data architecture best practices.
• Experience in global delivery models and distributed teams.
• Flexibility in managing work hours due to the volatile nature of Application Management work including ability to being on call from time to time for critical business requirements.
• Professional/ Native fluency in Italian to facilitate communication within local and global teams.
• Professional proficiency in English (at least B2)

• Experience integrating data from a variety of sources including ERP, CRM, POS, and third-party APIs.

• Familiarity with DevOps/CI-CD pipelines in a data engineering context.

• Experience in industries such as retail, finance, or consumer goods.

• Certifications such as Informatica Certified Developer, Microsoft Certified: Azure Data Engineer Associate, or Databricks Certified Data Engineer
• Professional proficiency in Spanish is a plus.

• Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership:We’ll give you the insights, coaching, and confidence to be the leader the world needs.
• Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Your key responsibilities

As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes and protocols.

• Contribute to the success of the business through strategic thought leadership, optimization, initiatives, driving change and enhancement of skillsets within the team
• Work as subject matter expert on resource management concepts and scheduling tools for assigned Area/location/sectors.
• Drive quality initiatives within the team and ensure compliance to all defined processes, protocols and guidelines.
• Monitor the health of the business, track key metrics, analyze trends and provide analytical support to the team and stakeholders.
• Provide inputs related to headcount and budget planning.
• Lead complex projects related to planning and resource scheduling.
• Drive opportunities for process improvement/re-engineering.
• Develop a strong business continuity framework for self and team.
• Lead people engagement and people development activities to create a positive work environment for the team.
• Collaborate with other EM Assistant managers and share best practices

Skills and attributes for success

• Self-motivated professionals with strong teaming and people management skills.
• Ability to supervise a team of 2 professionals, preferably cross-location.
• Strong focus on meeting timelines and delivering highest quality service.
• Strong time management and analytical skills.
• Program management skills and prior experience in leading scheduling/staffing projects will be preferred.
• Strong stakeholder/client management experience is mandatory.
• Excellent verbal and written communication skills.
• Strong working knowledge of MS Excel, Word and PowerPoint, PBI.

To qualify for the role, you must have

• Graduates with more than 9 years of relevant, post-qualification experience focused on resource management, scheduling and workforce planning concepts.
• Minimum 7 years of experience in resource management, capacity planning, scheduling andforecasting for more than 1,000 resources is mandatory.
• Experience on resource management tools and scheduling techniques is mandatory.
• More than 6-years of experience in directly supervising teams is mandatory.
• Experience in cross location team management is preferred
• Languages Skills is a must: English and Spanish holding a conversation fluently.

Ideally, you’ll also have

• Proficiency in using MS – Office
• Interest in business and commerciality.

What we look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be a part of market-leading, multi-disciplinary team in the only integrated global assurance business worldwide.
• Opportunities to work with EY GDS Assurance practices globally with leading businesses across a range of industries

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Your key responsibilities

As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes and protocols.

• Contribute to the success of the business through strategic thought leadership, optimization, initiatives, driving change and enhancement of skillsets within the team
• Work as subject matter expert on resource management concepts and scheduling tools for assigned Area/location/sectors.
• Drive quality initiatives within the team and ensure compliance to all defined processes, protocols and guidelines.
• Monitor the health of the business, track key metrics, analyze trends and provide analytical support to the team and stakeholders.
• Provide inputs related to headcount and budget planning.
• Lead complex projects related to planning and resource scheduling.
• Drive opportunities for process improvement/re-engineering.
• Develop a strong business continuity framework for self and team.
• Lead people engagement and people development activities to create a positive work environment for the team.
• Collaborate with other EM Assistant managers and share best practices

Skills and attributes for success

• Self-motivated professionals with strong teaming and people management skills.
• Ability to supervise a team of 15-20 professionals, preferably cross-location.
• Strong focus on meeting timelines and delivering highest quality service.
• Strong time management and analytical skills.
• Program management skills and prior experience in leading scheduling/staffing projects will be preferred.
• Strong stakeholder/client management experience is mandatory.
• Excellent verbal and written communication skills.
• Strong working knowledge of MS Excel, Word and PowerPoint.

To qualify for the role, you must have

• Graduates with more than 9 years of relevant, post-qualification experience focused on resource management, scheduling and workforce planning concepts.
• Minimum 7 years of experience in resource management, capacity planning, scheduling andforecasting for more than 1,000 resources is mandatory.
• Experience on resource management tools and scheduling techniques is mandatory.
• More than 6-years of experience in directly supervising teams is mandatory.
• Experience in cross location team management is preferred
• Languages Skills is a must: English and Spanish holding a conversation fluently.

Ideally, you’ll also have

• Proficiency in using MS – Office
• Interest in business and commerciality.

What we look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be a part of market-leading, multi-disciplinary team in the only integrated global assurance business worldwide.
• Opportunities to work with EY GDS Assurance practices globally with leading businesses across a range of industries

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

You’ll be working using the best practices of SAP solutions. The idea is to deliver business advisory services in the field of transformation and enterprise management systems; implement the processes in Cloud, Hybrid and on-Premise environments, proceed successfully with greenfield and brownfield approach and dealing with Agile and combined methodologies. Your responsibility will be also to manage the quality of implementation projects.

Your key responsibilities

As a member of our team, you’ll have a chance to extend your experience. You’ll support clients in choosing the most suitable business solution and take part in advisory projects – being a part of SAP analityc team. You’ll also participate in post-implementation review of chosen processes as well as in coordination of the main project tasks.

• You’ll successfully take part in implementation of SAP systems
• You’ll enthusiastically enhance your core SAP technology knowledge and experience
• You’ll be willing to work in international environment.

Skills and attributes for success

• You have great communication and problem-solving skills
• You are open to work with international customers
• You are perfect at keeping project timelines

Experience should be in End-to-end Implementation, Rollout, Support, upgrade, enhancements in the below areas:

• 8+ years in SAP SAC domain with strong hands-on Planning and reporting.
• Process knowledge in Finance : B&S, P&L, Cash Flow, Revenue&Cogs
• Must have Client facing experience for Requirements Gathering and Designing the Planning and reporting Solution as per the Client needs.
• Experience in creating Models and Dimensions in SAC.
• Strong experience in building Data actions and Allocation Process
• Expertise in building SAC stories and Digital board rooms
• Knowledge in building Analytical applications
• Expertise in writing formulae in importing jobs
• Expertise in configuring delta loads using import connection
• Strong hands in building connections with sources to SAC and data imports
• Excellent communication skills with the ability to impart ideas in both technical and user-friendly language.
• Demonstrated lead experience in all phases of SAP implementation projects.
• Ability to develop documentation for training and user procedures.

Ideally, you’ll also have

• Good experience on SAP BW – Modelling, extraction, and reporting
• SAP BPC (Standard or Embedded)

What we offer

In EY GDS, you will collaborate with our teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
  

You’ll be working using the best practices of SAP solutions. The idea is to deliver business advisory services in the field of transformation and enterprise management systems; implement the processes in Cloud, Hybrid and on-Premise environments, proceed successfully with greenfield and brownfield approach and dealing with Agile and combined methodologies. Your responsibility will be also to manage the quality of implementation projects.

Your key responsibilities

As a member of our team, you’ll have a chance to extend your experience. You’ll support clients in choosing the most suitable business solution and take part in advisory projects – being a part of SAP analityc team. You’ll also participate in post-implementation review of chosen processes as well as in coordination of the main project tasks.

• You’ll successfully take part in implementation of SAP systems
• You’ll enthusiastically enhance your core SAP technology knowledge and experience
• You’ll be willing to work in international environment.

Skills and attributes for success

• You have great communication and problem-solving skills
• You are open to work with international customers
• You are perfect at keeping project timelines

Experience should be in End-to-end Implementation, Rollout, Support, upgrade, enhancements in the below areas:

• 8+ years in SAP SAC domain with strong hands-on Planning and reporting.
• Process knowledge in Finance : B&S, P&L, Cash Flow, Revenue&Cogs
• Must have Client facing experience for Requirements Gathering and Designing the Planning and reporting Solution as per the Client needs.
• Experience in creating Models and Dimensions in SAC.
• Strong experience in building Data actions and Allocation Process
• Expertise in building SAC stories and Digital board rooms
• Knowledge in building Analytical applications
• Expertise in writing formulae in importing jobs
• Expertise in configuring delta loads using import connection
• Strong hands in building connections with sources to SAC and data imports
• Excellent communication skills with the ability to impart ideas in both technical and user-friendly language.
• Demonstrated lead experience in all phases of SAP implementation projects.
• Ability to develop documentation for training and user procedures.

Ideally, you’ll also have

• Good experience on SAP BW – Modelling, extraction, and reporting
• SAP BPC (Standard or Embedded)

What we offer

In EY GDS, you will collaborate with our teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.