דרושים Emeia Payroll Coordination Senior ב-Ey ב-Spain, Barcelona

As a ServiceNow Developer, you will be responsible for the design, development, and implementation of ServiceNow solutions. You will work closely with business analysts, project managers, and other IT professionals to create and refine business requirements, and translate them into functional and technical specifications. You will ensure that our ServiceNow platform is effectively customized to fit the unique needs of our organization.

Key Responsibilities:

• Design, develop, configure, and customize ServiceNow applications and services.
• Work with IT and business units to analyze and understand requirements to develop technical solutions within ServiceNow.
• Implement new functionality and enhancements to existing ServiceNow applications.
• Create and maintain documentation on application configurations, system integrations, and process workflows.
• Develop and modify ServiceNow workflows, forms, lists, business rules, UI components, web services, tables, and menus.
• Ensure the latest ServiceNow features and best practices are utilized to provide the most efficient solutions.
• Perform unit testing and support user acceptance testing to ensure the quality and integrity of developed solutions.
• Provide ongoing support and maintenance of ServiceNow instances.
• Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems.
• Stay current with the latest ServiceNow features, technologies, and best practices.

To qualify for the role, you will need:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3+ years experience as a ServiceNow Developer with a strong understanding of the ServiceNow platform.
• Experience with JavaScript, HTML, CSS, and good knowledge of web technologies.
• Familiarity with REST and SOAP web services.
• Knowledge of ITIL and IT service management.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• ServiceNow certifications such as Certified System Administrator (CSA) or Certified Application Developer (CAD) are a plus.

Skills and Attributes for Success:

• Experience with Agile and Scrum methodologies.
• Knowledge of database design schemas and data modeling.
• Strong understanding of system and IT operations.
• Experience with ServiceNow modules such as ITSM, ITOM, ITBM, or HRSD.

Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Responsibilities

• Act as the SMO for multi-country clients and implementations.
• Support the engagement team with the global MCPO delivery of multiple clients and all client escalations.
• Coordinate with cross-functional teams, including sales, operations, and technology, to ensure seamless integration and delivery of payroll services.
• Contribute to continuous improvement. Leverage Global Payroll Operate tools, technology, methodology and processes.
• Develop and maintain strong stakeholder relationships and support the engagement team with client-related communications.
• Support the preparation for regular client reviews and preparation of reports on progress, challenges, and solutions to stakeholders.
• Coordinate annual rollover tasks, such as calendar preparation and EY tool updates.
• Work with the engagement team to address escalations, resolve issues, prepare root cause analysis, and communicate outcomes to account teams.
• Support the processing of scope changes and related contract adjustments, including change requests and documentation updates.
• Be involved in client-related change management efforts, including the adoption of new tools, processes, and system upgrades.
• Support the EP/EMs on client budget preparation, handle invoice management.
• Manage client and EY team access to engagement platforms.
• Provide ad-hoc support to clients and EY teams for service-related inquiries and tasks.
  

Skills / Knowledge / Experience

• Degree and/or equivalent professional qualification
• Minimum 5 years of work experience
• Understanding of payroll processes
• Project Management experience and skills
• Problem solving skills
• Client service experience and skills
• Strong analytical skills, interpersonal, and written/verbal communication skills
• Problem-solving ability and attention to detail
• Excellent English language skills
• Flexibility to operate in a global across-time-zones environment
  

Your key responsibilities

• Demonstrate a thorough understanding of complex change concepts. Lead client engagement teams and work with a wide variety of clients to deliver professional services. Develop and successfully manage to project budget.
• Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve a high quality deliverables and within expected timeframes. Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes.
• Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities. Manage expectations of service. Understand the client's industry and recognize key performance drivers and business trends.
• Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.
• Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge. Keep up-to-date with current developments and trends in advisory services capabilities and industry knowledge.
• Generate new business opportunities. Understand Ernst & Young and its service lines and actively assess/present ways to serve clients. Develop long-term client relationships and networks. Develop relationships with other Ernst & Young team members across all practices to serve client needs.
• Flexibility and ability to travel; willingness to travel on short notice to meet client needs; travel is estimated at 30%

Skills and attributes for success

• Project management experience
• Work collaboratively in a team environment (knows when to lead and when to follow)
• Experience managing staff on multiple projects and providing direction to team members
• Strong analytical and problem solving skills
• Excellent oral and written communication skills , including proficiency in excel, powerpoint, etc…
• High level of motivation and a self starting attitude
• Ability to think outside of the box, thrive on new challenges
• Strong work ethic
• This role involves interaction with clients operating nationally and globally where fluency in French and English is required. Bilingualism in both French and English is therefore a requirement of this role. While based in Montreal, this position will interact with external and internal stakeholders both within and outside of Canada. French and English bilingualism is therefore a requirement.

To qualify for the role you must have

• A bachelor's degree and approximately 5-8 years of related work experience; or a graduate degree and approximately 4-6 years of related work experience
• A degree and/or master's degree with an emphasis in business, human resources, psychology
• Approximately 4+ years of experience in providing advisory services in a number of the following change enablement areas: change management, stakeholder management, communications, organizational design, leadership development, training, governance, workforce strategies, human resources transformation, talent management and culture
• Experience in selling and delivering projects that cover the full life-cycle of assessment, design and implementation support
• Demonstrated record in driving revenue within existing clients and in developing new prospects at the "c" level of fortune 500 companies

Ideally, you’ll also have

• Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Internal Auditor - Senior Consultant - Enterprise Risk

owice – remote

As part of our Consulting Enterprise Risk Process and Controls team you will participate client engagements related to Internal Audit, Process Compliance and Reviews, SOX 404 Reviews, Development of Standard Operating Procedures manuals & Enterprise Risk Management.

Your key responsibilities

• Evaluate the adequacy and effectiveness of internal controls and systems, including Test of Design and Test of Effectiveness
• Conduct process and control walkthroughs with the client including documentation
• Identify areas for improvement and recommend risk aversion measures and cost savings
• Plan and execute internal audits in accordance with the annual audit plan as defined by the client, as well as advising on ad hoc audits as required
• Prepare and present reports that reflect audit results and document the process
• Mentor and guide junior auditors, providing oversight and direction to ensure the quality and effectiveness of audit engagements
• Stay abreast of industry trends, best practices, and regulatory changes that may impact the organization's risk profile

Client Management

• Understand the client’s business & related industry issues / trends
• Develop strong working relationships with the client and onshore client teams
• Maintain excellent and proactive communication with the client
• Participate / support business development initiatives

Skills and attributes for success

• Bachelor's degree in Accounting, Finance, or a related field is a plus
• Professional certification (CIA, CRMA, CISA, or equivalent) is a plus
• Consulting mindset and risk acumen
• Team player with strong interpersonal skills
• Ability to prioritize deliverables effectively to achieve optimum results
• Ability to work independently and as part of a team, with a high level of initiative and flexibility
• Exceptional command in spoken and written English
• Proficient in MS-Office including high skills in PowerPoint

To qualify for the role, you must have

3-7 years of work experience in one of categories:

• Internal Audit, Analytics in Internal Audit, Internal Controls and Compliance, SOX, ERM, TPRM, ESG Reporting, IT General controls

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations – Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.