דרושים Service Adoption Trainer ב-Ey ב-פולין

Service Adoption Trainer

Enterprise Technology provides reliable, secure and resilient technology services and solutions to support our 400,000 EY people. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and top-tier technology infrastructure.

The Service Adoption Trainer is responsible for developing and implementing training programs to ensure the successful adoption of new services and technologies within the organization (primarily M365, Security, Mobile and AI such as M365 Copilot). This includes creating training materials, conducting training sessions, and measuring the effectiveness of training programs.

Your key responsibilities

• Training Development: Design and develop comprehensive training programs tailored to the needs of different user groups within the organization.
• Training Delivery: Conduct training sessions to ensure users are proficient in using new services and technologies. Due to the global nature of our business, expertise is required in delivering effective and engaging virtual trainings.
• Content Creation: Develop training materials, including manuals, guides, videos (MSFT Clipchamp), and other resources to support training initiatives. Video is a particularly important format for our global audiences and site assets.
• Direct and manage training support resource
• Stakeholder Engagement: Collaborate with various stakeholders, including product managers, change managers, and service line leaders, to understand training needs and ensure alignment with organizational goals.
• Performance Measurement: Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics. Report to key stakeholders and make necessary adjustments to improve training impact.
• Continuous Improvement: Stay updated with the latest trends and best practices in training. Implement innovative training methods to enhance user engagement and learning.

This is a non-client facing role, with great flexibility to work from a home office with limited travel.

This role is guided by the BRM Service Adoption Content Lead.

Skills and attributes for success

The role requires an understanding of enterprise services and technologies to develop robust training programs tailored for various audiences (business and technical). The successful candidate must be comfortable training large groups of disparate users virtually in an enthusiastic and energetic manner. The role also requires tracking attendance from training programs and willingness to adjust based on user feedback.

To qualify for the role you must have

• 5 years of experience developing and delivering training programs, preferably in a corporate or technology-driven environment.
• Strong US English communication and presentation skills, proficiency in creating training materials, and the ability to engage and motivate learners
• Video production experience (MSFT ClipChamp)
• College degree in education, training, human resources, or a related discipline
• Experience developing large scale training programs that includes behavioural changes as well as technology awareness
• Awareness of requirements for select training programs to be eligible for continuing education credit such as CE or CPE
• Previous project / program work in the areas of end-user technology adoption, mobile, security and/or Microsoft M365 products and services
• Exceptional communication skills, both written and verbal for leaders and end users
• Team player mindset, able to work collaboratively with and through others

Ideally, you’ll also have

• Experience with learning management systems (LMS) and other training tools
• Excellent active listening skills
• Experience establishing and maintaining active knowledge of the broad and complex EY technology estate
• Strong verbal and written skills with the ability to draft effective, business-ready training materials
• Advanced interpersonal and stakeholder management skills
• Experience with content production and planning calendars

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established theProcedure for reporting breaches of law and undertaking appropriate follow-up actions

Your key responsibilities

• Conduct user research to uncover needs and pain points.
• Map processes and identify improvement opportunities.
• Create service blueprints, journey maps, and personas.
• Co-create concepts and solutions with stakeholders.
• Prototype and test designs for feasibility and impact.
• Facilitate workshops and collaborative design sessions.
• Monitor service performance and gather feedback.
• Stay current with industry trends and best practices.
• Define success metrics and track progress.

To qualify for the role, you must have

• Bachelor’s degree in design, Human-Computer Interaction, or a related field.
• 3+ years of proven experience in Service Design, Customer Experience design, or Product Design
• Proficiency in design tools (e.g., Miro, Mural, Figma, Adobe Creative Suite) and ability to prototype and prepare visuals.
• Strong portfolio showcasing your successful service design implementation.

Ideally, you’ll also have

• Proficiency in additional languages (e.g., German or French).
• Knowledge of User Research, Usability Testing, and Analytics.
• Knowledge of product management and customer experience
• Experience in working with prototyping tools and graphical software.

What we look for

• Proficiency in Design Thinking and User-Centered Design methodologies.
• Open-minded, proactive, and eager to tackle challenges while continuously learning.
• Ability to apply agile methods and collaborate effectively to deliver service solutions.
• Passion for design and commitment to iterating and improving services.
• Interest in working in a global, intercultural environment.
• Willingness to step outside your comfort zone, travel, and build strong cross-cultural relationships.
• Motivation to achieve and go the extra mile.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established theProcedure for reporting breaches of law and undertaking appropriate follow-up actions

Service Delivery Manager – SDA – Engagement Economics

Enterprise Technology provides reliable, secure, and resilient technology services and solutions to support over 300,000 EY people. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure.

As the Mercury solution is moving forward with SAP RISE transformation program and SAP S4, the SDM will work closely with the Product Managers and relevant representatives from the business community and the GPOs to define the road map and portfolio for their own functional or process area. The SDM will ensure that solutions proposed by the Product Managers are technically viable and do not have any adverse impact from a technical integration perspective. They must ensure that a full impact assessment is conducted and co-ordinate the solutioning and delivery by the AMS vendor where appropriate, working closely with IT Services Portfolio Service Delivery on cross-application delivery.

The SDM will work closely with the Service Managers regarding service performance for their own functional area, agreeing action plans with the AMS functional team, as required, to help prioritize incident backlog and develop demand plans for the delivery of service requests, maintenance requests and enhancement requests.

Your key responsibilities

• Detailed and specific knowledge of the relevant functional area in SAP, gained through a combination of program delivery / implementation and support
• Manage the delivery of MST services to the Mercury user community from a functional perspective
• Manage, plan and represent the break-fixes in the Release review board calls
• Manage the functional resources of the AMS vendor in terms of resource planning, demand management and the prioritization of workload
• Manage stakeholders across the IT Services landscape regarding the the operational support of the Mercury solution, with a particular focus on technical integration, including interfaces between impacted and / or dependent applications
• Work closely with the GPOs and process leads to develop process specific portfolios and demand plans for the relevant functional areas of the Mercury solution and take the prime responsibility for the delivery of service requests, maintenance requests and enhancement requests
• Work closely with the Mercury program functional teams regarding the viability of business requirements and the potential impact upon the global template
• Ensure ongoing awareness of the impact of future program releases across the functional area and provide input to impact assessments as required.

Skills and attributes for success

• The SDM will work closely with the Service Managers regarding service performance for their own functional area, agreeing action plans with the AMS functional team, as required, to help prioritize incident backlog and develop demand plans for the delivery of service requests, maintenance requests and enhancement requests.

One of the most fundamental areas of the Mercury solution is Service Delivery Administration (SDA) which includes Engagement Management, Engagement Economics, and Billing. Based on this scope, the SDA Service Delivery Manager is required to have relevant, similar experience from the following areas of SAP:

• SAP PS (Project Systems)
• SAP CPM (Commercial Project Management) and / or
• SAP PPM (Portfolio and Project Management) or specific experience across, Project Systems (PS)
• SAP BI-IP/ SAP Business Intelligence - Integrated Planning or SAP Integrated Business Planning (IBP)
• SAP FIORI/UI5
• Experience of SAP Multi-Resource Scheduling would also be a significant advantage
• SAP SD (Sales and Distribution) incl. Pricing, Billing, including RRB

• An indepth knowledge and expertise in the areas of planning, budgeting and forecasting processes as they relate to Program/Project Protfolio is desired.
• Integration of planning/budgeting/forecasting functionalities and data transfers between various functional areas like CPM, PS, BI-IP , and FI-CO is desired.
• Experience in Results Analysis, integration with SAD SD DIP, SAP CATS
• Significant experience of delivering operational IT support services in a highly integrated, multi-application environment with multiple stakeholders
• Strong management background with the ability to manage demanding customers and challenging suppliers fairly and effectively
• Management of service delivery performance and compliance through agreed metrics and Service levels
• Commercially astute with strong negotiation and management skills to deliver supplier performance
• Ability to communicate effectively across a complex and diverse group of stakeholders
• Deep and practical ITILv3 knowledge and experience

To qualify for the role, you must have

• Bachelor’s degree in a relevant discipline or equivalent work experience
• Minimum of 12 years’ SAP experience from both an implementation and support perspective
• Direct experience in complex management activities including supplier management and the delivery of complex IT services to customers
• Significant awareness of the future direction for SAP in the relevant functional area
• Significant experience of developing and managing portfolio plans and planning demand in line with business priorities
• Direct experience in managing staff and budgets
• Strong service management experience with good awareness of ITILv3
• Certification in the relevant function area of SAP is preferred

Ideally, you’ll also have

• Demonstrate an inclusive and globally aware mindset
• Ability and flexibility to work in a virtual environment across multiple time zones
• Flexibility to work non-standard hours in supporting global production systems.
• International travel may be needed.

What we look for

• Make informed judgments and take appropriate action regarding issues which may potentially impact the quality of services delivered by the MST across the relevant functional area
• Analyze requirements from the business and take appropriate steps to define action plans which are detailed, meaningful and set expectations appropriately with the business
• Analyze service performance based on data provided and interpret the data to determine the quality of the service – validate this against the user perception of the service
• Determine when it is appropriate to escalate and use judgement and experience and to determine the most effective course of action
• Detailed and specific knowledge of the relevant functional area in SAP, gained through a combination of program delivery / implementation and support
• Manage the delivery of MST services to the Mercury user community from a functional perspective
• Manage, plan and represent the break-fixes in the Release review board calls
• Manage the functional resources of the AMS vendor in terms of resource planning, demand management and the prioritization of workload
• Manage stakeholders across the IT Services landscape regarding the the operational support of the Mercury solution, with a particular focus on technical integration, including interfaces between impacted and / or dependent applications
• Work closely with the GPOs and process leads to develop process specific portfolios and demand plans for the relevant functional areas of the Mercury solution and take the prime responsibility for the delivery of service requests, maintenance requests and enhancement requests
• Work closely with the Mercury program functional teams regarding the viability of business requirements and the potential impact upon the global template
• Ensure ongoing awareness of the impact of future program releases across the functional area and provide input to impact assessments as required

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established theProcedure for reporting breaches of law and undertaking appropriate follow-up actions

Your key responsibilities

• Conduct user research to gather insights and understand user needs and pain points.
• Map complex processes and highlight opportunities for improvements.
• Develop service blueprints, journey maps, and personas to visualize user experiences.
• Collaborate with stakeholders to co-create service concepts and design solutions.
• Prototype and test service designs to ensure feasibility and effectiveness.
• Facilitate workshops and design sessions to engage team members and stakeholders.
• Analyze service performance and gather feedback for continuous improvement.
• Stay updated on industry trends and best practices in service design.
• Define success, apply and monitor metrics

Skills and attributes for success

• Proficient in Design Thinking framework and User-Centered Design methodology.
• Open-minded, proactive, and eager to dive into challenges while continuously learning and self-developing.
• Ability to employ agile methods and work collaboratively with teams to create and deliver service offerings.
• Passionate about design and committed to iterating on service solutions.
• Stay current with industry trends, emerging technologies, and best practices in service design.

To qualify for the role, you must have

• Bachelor's degree in Design, Human-Computer Interaction, or a related field.
• 5+ years of proven experience in Service Design, user experience design, or a related discipline.
• Proficiency in design tools (e.g., Miro, Mural, Figma, Adobe Creative Suite).
• Strong portfolio showcasing your successful service design implementation.

Ideally, you’ll also have

• Proficiency in additional languages (e.g., German or French).
• Knowledge of User Research, Usability Testing, and Analytics.
• Knowledge of product management and customer experience
• Experience in working with prototyping tools and graphical software.

What we look for

• Enthusiastic individuals eager to work with companies across the globe.
• People who are not afraid to step out of their comfort zone, travel, and build strong relationships with partners from different cultures.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established theProcedure for reporting breaches of law and undertaking appropriate follow-up actions

Your key responsibilities

• Technical leadership of development teams and solutions to deliver high quality software for our clients
• Applying object-oriented and functional programming styles to real-world software engineering problems.
• Work with Cloud Architecture, Microservices Architecture and Container Technologies (AKS/Kubernetes, Docker etc.)
• Demonstrate understanding of high-quality coding and testing practices.
• Adopt Agile software delivery techniques and technologies including Continuous Integration & Continuous Delivery (CI/CD).
• Developing solutions using a variety of technologies and tools to marry on-premise and cloud-based systems together.
• Helping in solutioning and offering to our Clients

Skills and attributes for success

• A background of working with teams and development best practices.
• A willingness to be flexible in responding to issues as they occur and the ability to identify product/deployment improvements to mitigate future occurrences.
• Self-motivated, Strong communication and team building skills.
• Work iteratively in a team with continuous collaboration.

To qualify for the role, you must have

• BTech/MTech OR Master’s in Computer Applications
• 8 years of experience working with .Net technologies (C#, .Net Core, ORM ie. EF or nHibernate, .Net Framework etc.)
• Strong knowledge of architectural and design patterns, Clean Code and Testing best practices
• Experience in Azure or other public cloud
• Knowledge of database technologies like MS SQL or NoSQL DB
• Experience with source code management (GIT), Continuous Integration, Continuous Delivery and automated deployments

Ideally, you’ll also have

• Familiarity with concepts around Web Frameworks (like React or Angular)
• Familiarity of Reactive Architecture
• Experience in leading project team(s) for external Clients

What we offer

•Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.

•Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

•Transformative leadership:We’ll give you the insights, coaching and confidence to be the leader the world needs.

•
Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.

Associates and Senior Associates – Audit – Financial Services

We are actively recruiting Audit professionals at the Associate and Senior Associate level to join our Financial Services Audit teams. These roles are based in Naarm – Melbourne and Warrang – Sydney. You’ll help our clients meet their reporting requirements by accurately reporting on financial statements and providing meaningful insights into accounting and reporting matters. In return, you can expect leading-edge learning and development tailored to your unique interests and motivations. You’ll be given all the skills, knowledge and opportunities to progress and become ready to build a better working world for our people, our clients and the communities that support us.

Our Auditor opportunities are offered on a flexible full-time basis.

Your key responsibilities

• Effectively managing Audit processes with appropriate consideration of audit risk issues and accounting technical matters, including revenue, financial instruments and income taxes.
• Engaging clients and providing advice and professionalism throughout transactions, including identification of areas for improvement in clients’ business processes.
• Developing your understanding of current market trends and processes and sharing your knowledge to develop junior colleagues.
• Coaching and mentoring more junior team members and keeping engagement leaders updated on audit engagements.
• Understanding our clients’ unique ambitions and needs and referring them to colleagues in other teams and areas to broaden our business relationships where possible.

Skill and attributes for success

• Proven experience as an Auditor delivering external audit and assurance engagements to clients in the financial services industry.
• Experience leading the planning, execution and reporting on audits.
• Proven track record with developing and maintaining client relationships.
• Excellent communication and negotiation skills and a collaborative approach to management.
• A degree and progress towards/completion of CPA/ CA ANZ or associated equivalents.

Ideally, you’ll also have the skills and attributes below but don’t worry if you don’t tick all the boxes. We’re interested in your aptitude, attitude and willingness to learn.

• Experience in accounting frameworks (IFRS) and in related financial reporting matters

What we offer you

At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

• Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences
• Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
• A comprehensive benefits package : From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally
• Salary: We offer a competitive salary which is open to negotiation depending on skills and experience.

Acknowledgement of Country

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.

© 2025 Ernst & Young Australia. A member firm of Ernst & Young Global Limited. All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation.

Your key responsibilities

Planning & Vision:

• Develop and implement service transformation strategies that align with the organization's overall goals.
• Identify areas for improvement and innovation in service delivery.
• Define and communicate the vision for future service offerings.

Project Management:

• Oversee the planning, execution, and delivery of service transformation projects.
• Manage project timelines, budgets, and resources.
• Ensure projects are delivered on time and within budget.

Change Management:

• Lead and facilitate change management efforts to ensure smooth transitions and minimize disruption.
• Communicate changes effectively to all stakeholders.
• Address resistance to change and ensure employee buy-in.

Process Improvement:

• Analyze existing service processes and identify areas for optimization.
• Develop and implement process improvements to enhance efficiency and effectiveness.
• Define and manage interfaces with other service processes.
• Monitor and measure the performance of service processes.

Service Integration:

• Evaluate and recommend new services & processes to support service transformation initiatives.
• Define overall roster of BMO services, methodologies and tools that support the BMO, this includes core service definitions and tool requirements
• Manage the implementation & enablement of new services, processes and tools within the BMO
• Ensure that methods and solutions are aligned with business needs.

Stakeholder Management:

• Build and maintain strong relationships with key stakeholders.
• Communicate project progress and updates to stakeholders.
• Address stakeholder concerns and issues.

Data Analysis & Reporting:

• Collect and analyze data to track service performance and identify areas for improvement.
• Prepare reports and presentations to communicate findings and recommendations.
• Use data to make informed decisions about service transformation initiatives.

Skills and attributes for success

• Experience in defining and managing core methodologies and processes within a business management office.
• Ability to ensure methodologies are pragmatic, fit for purpose, and aligned with shared toolsets.
• Strong understanding of financial management processes, including planning, forecasting, and product TCO.
• Capability to partner across various functions to develop and syndicate ideas and change
• Experience in defining, syndicating, and marketing core service definitions and offerings.
• Strong decision-making capabilities.
• Proficiency in managing multiple projects simultaneously.
• Experience with project management methodologies (e.g., Agile, Waterfall).
• Strong ability to analyze data and identify trends.
• Proficient in problem-solving and critical thinking.
• Excellent verbal and written communication abilities.
• Ability to present ideas clearly to various stakeholders.
• Strong relationship-building skills.
• Ability to work collaboratively with cross-functional teams.
• Ability to navigate resistance and foster acceptance of new processes.
• Strong understanding of customer needs and expectations.
• Ability to design services that enhance customer experience.
• Ability to align service transformation initiatives with organizational goals.
• Ability to identify inefficiencies and implement effective solutions.
• Flexibility to adapt to changing circumstances and priorities.
• Willingness to learn and embrace new technologies and processes.
• Focus on achieving measurable outcomes and continuous improvement.
• Ability to set and meet performance targets.

To qualify for the role, you must have

• Bachelor’s degree in business administration, Finance, Information Technology, or a related field.
• Minimum of 5-7 years of experience in service management, transformation, or a related field.
• Proven track record of leading successful service transformation initiatives.

• Proven experience in managing methodologies, processes, and tools within a business management or similar function.

• Strong understanding of current business management processes leveraged to maintain the rhythm of the business - financial management processes, including planning and forecasting, engagement code management, etc.
• Proficiency in using service management and project management software tools.
• Familiarity with data analytics tools and techniques.

• Excellent project management skills with the ability to manage multiple priorities and deadlines.
• Lean Six Sigma certification or similar qualifications in process improvement methodologies a plus.

• Strong analytical and problem-solving skills.

• Excellent communication, negotiation, and interpersonal skills, with the ability to collaborate effectively across functions.

• Ability to develop and syndicate strategic visions and roadmaps.

• Experience in defining and marketing service offerings and value propositions.

• Prior experience in a Professional Services Firm is highly desirable.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations – Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.