דרושים Business Change Coordinator ב-Ey ב-פולין

Your key responsibilities

On a daily basis as an Internal Business Advisor you will:

• Work with Finance teams to reach out to client serving teams and assist on their financials
• Prepare and facilitate training for client serving teams on SAP and finance
• Provide virtual support to our client serving teams (phone or e-mail)
• Team with them to help in resolving their immediate questions
• Educate and guide them through recommendations and training
• Ensure that needed responses are provided in a quick manner or escalated when essential
• Document all calls, e-mails and chats in the system
• Share best practices and provide support to other team members across borders and service lines
• Stay up to date with the firm’s latest policies, processes and tools
• Stay connected with the business and functional experts
• Self-educate and seek additional knowledge

As a new recruit, you will go through an on boarding program which will include:

• EY and its business
• Markets Finance Onboarding
• System end-user training
• Role playing and work shadowing with peers

Skills and attributes for success

Strong communication and partnering skills with people of all levels in the firm

• Excellent listening and questioning skills
• Problem solving and analytical skills
• Ability to view issues through the client serving teams’ lens
• Highly effective in virtual teaming and influencing skills

To qualify for the role, you must have

• High level of English and French (C1)
• Graduate and/or professional certification in a business related subject matter (i.e. Accounting, Finance) or commensurate experience in Accounting or Finance related role is required
• Professional approach, demonstrating tact and diplomacy

Ideally, you’ll also have

• Ability to prioritize workload and deliver outputs within strict deadlines.
• Strong communication and partnering skills with people of all levels of the firm

What we offer

• Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership:We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.

Your key responsibilities

You’ll be working with state-of-the-art technologies in the area of MS DYNAMICS 365. The idea is to deliver business advisory services in the field of transformation and enterprise management systems; implement the newest MS DYNAMICS 365 BC solutions and manage the quality of implementation projects.

Skills and attributes for success

• At least 3+ years of experience in MS DYNAMICS 365 Business Central implementations in areas of areas of finance, sales/purchase or logistics
• Understanding of functional aspects of the systems and Business Central features
• Experience in data migration

To qualify for the role, you must have

• Experience with independent work as functional and/or technical Consultant; at least one full Business Central module implementation project

Working experience and practical knowledge on Business Central Submodules:

• Finance (AP/AR processes, General Ledger, Cost Centers, VAT, Fixed Assets)
• Locations

Practical experience and skills in:

• configuring the system
• implementing changes
• performing system enhancements

• Excellent English verbal and written communication

Ideally, you’ll also have

• AL programming skills
• Readiness to create Power BI reporting per client request
• Communicative level of German or other European languages

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established theProcedure for reporting breaches of law and undertaking appropriate follow-up actions

Your key responsibilities

• Triaging and Assessing Naming Requests : Review and prioritize incoming requests for product and solution names for alignment with our brand architecture and naming principles, ensuring timely responses and effective communication with stakeholders.
• Name Refinement: Collaborate with cross-functional teams to refine and finalize name candidates that align with brand strategy and market positioning.
• Coordination with BMC Teams : Work closely with other BMC colleagues to ensure alignment with existing service line, sector and Regional commercial offerings and avoid duplication of efforts.
• Research Management: Collaborate with a research colleague who is tasked with investigating commercial uses of name candidates. Assess intellectual property risks associated with each name.
• Presentation of Findings : Compile research findings and present recommendations to global brand leaders and lawyers in the global general counsel's office.
• Documentation and Reporting: Maintain organized records of name requests, research findings, decisions and final approved names.

Skills and attributes for success

• Track record in successful cross-functional collaboration and a collaborative mindset
• Strong multitasking and organizational skills are essential. Ability to manage multiple projects with competing deadlines simultaneously
• This person should be able to work well under pressure, multi-task and manage multiple competing demands
• Team player
• Fast learner
• Apply excellent English communication skills - oral and written.

To qualify for the role, you must have

• Bachelor’s degree in Marketing, Business, Communications, or a related field.

• Minimum 5 years of experience in brand management, marketing, or a related field (internships included).
• Excellent written and verbal communication abilities.
• Ability to manage dozens of naming requests at once, each one in various stages of review.
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change.
• Strong problem-solving skills.
• Ability to work collaboratively in a team environment.
• Comfort with delivering constructive feedback, including the rationale for any rejection of names by leadership.
• Detail-oriented with strong organizational skills.
• Familiarity with intellectual property considerations is a plus.
• Proficiency in Microsoft M365 including Teams and Excel
• Familiarity with ServiceNow ticketing system
• Flexible to Support various Global Time Zones

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations – Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.

Supervising Associate - Business Change Coordinator

Join our Service Adoption team to help support the important business enablement functions that keep our organization running strong. As a professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability.

Enterprise Technology provides reliable, secure, and resilient technology services and solutions to support over 400,000 EY people. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure.

This is anon-client facingrole.

Great flexibility to work from a home office with limited travel.

This role is guided by the Service Adoption Change Management Lead.

Your key responsibilities

Interactions

• Collaborate with the change, content, and engagement teams within the Service Adoption team to deliver complex, enterprise-wide technology adoption programs.
• Work across a matrixed organization across the global geography; taking into account cultural and time zone challenges.
• Be skilled at presenting information to key leaders and stakeholders individually or in a group

End-User Change Management Support

• Identify and document the end user change management aspects related to the deployment and adoption of the product/s and services
• Support delivery of engaging narratives of the change user journey that capture audience attention. Use imagery to convey complex data insights and the change story in a relatable and impactful manner.
• Assist in developing product activation and adoption plans which are aligned with directives of key stakeholders
• Apply a product activation processes and tools to create a strategy to support adoption of the changes required by a project or initiative.
• Directly execute product activation processes and practices (change impact assessment, business case for adoption, communication, stakeholder management, lessons learned).
• Collaborate with the appropriate EY Technology functions and stakeholders to ensure the coordination, integration, and administration of all related work plans
• Identify potential points of contention for missed deliverables; create and implement strategies to mitigate shortfalls in timeline and budget
• Anticipate problems before they occur; define the problem or risk; identify possible causes; work with team to identify solutions; select and implement most appropriate solution
• Integrate product activation activities into end user change project plans
• Evaluate and ensure user readiness

Adoption

• Support the tracking and interpretation of end user analytics and success metrics used for audience segmentation.
• Support the build and execution of campaigns in an optimized way across reflecting on success measures.

Overall Management

• Maintain a broad perspective which encourages continual sharing of information for the benefit of the overall scope of the change programs managed
• Actively communicate with all team members, management, and stakeholders
• Assist with weekly stakeholder reporting, impacted user list creation. utilizing PowerPoint and Excel to enhance presentations, storytelling and data analysis. Utilise various functions of Microsoft Teams to create posts and cascade messages.
• Contribute to the development of the function (including personnel, processes, metrics, and collateral)

To qualify for the role, you must have

Education:

• College degree in business or related technology field (Computer Science, Business Management, Communications, Organizational Change,etc.)

Experience:

• Approximately - 3 to 6 years of experience leading and management complex people side activation and adoption projects in a project or program management role
• Developing - product activation and adoption plans that include readiness assessments, stakeholder analysis, success metrics, and communications activities
• Previous project experience in the areas of end-user adoption, mobile solutions, security and/or Microsoft M365 products and services
• PowerApp and Power Automate skills to support report creation and maintenance

• Strong communication skills, both written and verbal
• Excellent active listening skills
• Experience in establishing and maintaining active knowledge of the broad and complex technology estate across organisation
• Proficient in crafting effective, business-ready communications for senior stakeholders, both verbally and in writing
• Adaptable in the change storytelling approach, responding to audience feedback to enhance engagement and understanding.
• Problem solving and root cause identification skills
• Able to work effectively at all levels in an organization
• Must be a team player and able to work collaboratively with and through others
• Experience across the full project management lifecycle
• Demonstrate adaptability; maintaining a primary focus but also executing multiple project assignments with varying scope
• Experience with agile models and practices
• Consultative questioning, influencing and critical / innovative thinking skills
• Advanced interpersonal and stakeholder management skills
• Ability to manage remote staff across different locations, cultures, and time zones.

Ideally, you’ll also have

• PROSCI certification
• Power BI and analytics in Excel

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established theProcedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.

Enterprise Technology provides reliable, secure and resilient technology services and solutions to support our 400,000 EY people. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and top-tier technology infrastructure.

The Enterprise Technology Influencer Network is a global and diverse community of enthusiasts. As the Change Community Network & Training Manager, you will play a crucial role in driving awareness and best practices for technology products, enhancing the ways of working for colleagues across the organization and developing and implementing training programs to ensure the successful adoption of new services and technologies within the organization (primarily M365, Security, Mobile and AI such as M365 Copilot).

This includes creating training materials, scheduling and promoting training sessions, delivering sessions, and measuring and reporting the effectiveness of training programs. You will also lead the network in:

• raising local awareness and adoption
• participating in pilots and focus groups
• providing valuable feedback on communications and functionality, and
• serving as the voice of the customer.

This is a unique opportunity to be at the forefront of technological adoption and innovation within EY. AI has become an indispensable partner in our daily routines, and you will play a crucial role in the adoption of AI within our organization.

Your key responsibilities

• Expand & Manage Change Champion Network: Develop and oversee our network of change champions to drive successful adoption of technologies such as M365, Security, Mobile and AI.
• Engage Audience via EY Intranet and Internal Channels : Leverage the EY intranet and our internal channels such as Viva Engage and local communications to engage with key audiences, fostering a community of enthusiastic supporters.
• Content Creation & Publication: Create and publish engaging content, both self-created and from the Content team and technical product managers, to maintain excitement and interest in supported products and changes. Create bite-size content and videos to promote.
• Support Adoption of M365 and Other Technology Products: Act as a key player in promoting and supporting the adoption of supported technology products within the end user community.
• Lead Change Network Calls: Organize and lead Change Champion Network calls for a range of technologies, ensuring effective communication and collaboration.
• Collaborate with Global Change Lead: Work closely with the Service Adoption Global Change Management Lead to align strategies and ensure cohesive implementation of change initiatives.
• Planning, Strategy, and Execution: Develop and execute plans to grow the network, broaden its scope and reach, improve measurement, and sustain engagement.
• Content, Training, and Activities: Plan content, training, and activities to drive adoption of new technologies among end users. Collaborate with the Service Adoption Content Team and Training resources.
• Monthly Regional Network Meetings: Run monthly regional network meetings to ensure effective communication and collaboration.
• Present to Senior Management: Showcase the value of the initiatives to senior management across service lines and member firms and secure buy-in for support and engagement.
• Leverage Analytics : Assess the efficacy of network activities and identify behavior changes in technology usage that need to be driven across the organization.
• Enable Business Change : Ensure that EY Business Relationship Management (BRM) has an effective vehicle to drive key messages, and promote knowledge and training for new features, products, and technology change programs.
• Training Development: Design and develop comprehensive training programs tailored to the needs of different user groups within the organization.
• Training Delivery : Conduct training sessions to ensure users are proficient in using new services and technologies. Due to the global nature of our business, expertise is required in delivering effective and engaging virtual trainings.
• Content Creation : Develop training materials, including manuals, guides, videos (MSFT Clipchamp), and other resources to support training initiatives. Video is a particularly important format for our global audiences and site assets.
• Direct and manage a Service Adoption Content team training support resource . Review and approve their developed content and session delivery schedule and evaluation.
• Stakeholder Engagement: Collaborate with various stakeholders, including product managers, change managers, and service line leaders, to understand training needs and ensure alignment with organizational goals.
• Performance Measurement : Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics. Report to key stakeholders and make necessary adjustments to improve training impact.
• Continuous Improvement : Stay updated with the latest trends and best practices in training. Implement innovative training methods to enhance user engagement and learning.

Additional Information:This is a non-client facing role, offering great flexibility to work from a home office with limited travel. The role requires an understanding of enterprise services and technologies to develop robust training programs tailored for various audiences (business and technical).

The successful candidate must be comfortable training large groups of disparate users virtually in an enthusiastic and energetic manner. The role also requires tracking attendance from training programs and willingness to adjust based on user feedback.

Skills and attributes for success

• Change Management Experience: Proven track record in change management and developing change networks, with experience in managing large, global, matrixed, and virtual work teams, as well as cross-functional projects.
• Audience Engagement: Strong social media skills with experience in effectively engaging audiences, along with proven experience in training, communications, and engaging champion networks.
• Content Creation: Excellent skills in content creation and communication, including outstanding US English verbal and written skills, copywriting, and presentation creation and delivery abilities. Plan and coordinate with stakeholders for content to be available on the Enterprise Technology Portal, and within EY on learning management platforms and accredited for continuing education when possible.
• Digital Marketing Expertise: Proficient in digital marketing technologies, including platforms such as Viva Engage, and familiarity with Microsoft 365 platforms and cloud roadmap operations.
• Collaborative Teamwork: Ability to work collaboratively with cross-functional teams, demonstrating strong business acumen, problem-solving skills, multitasking abilities, and expertise in stakeholder alignment.
• Technology Adoption Support: Experience in supporting the adoption of technology products, including behavior change to realize end user and business value.

To qualify for the role, you must have

• 3 years of experience in senior stakeholder and business relationship management and developing and delivering training programs, preferably in a corporate or technology-driven environment
• 3 years of experience in a comparable role
• 5 years of experience in IT business change and end user technology adoption
• Change Management certification preferred
• Experience with Microsoft cloud services
• Experience with reporting and analytics and a strong bias toward data-driven decisions
• Experience with content production and planning calendars
• Familiarity with gamification, leaderboards and other engagement tactics
• Experience with creating basic video production (e.g., Microsoft Clipchamp) for promotion
• Strong US English communication and presentation skills, proficiency in creating training materials, and the ability to engage and motivate learners
• College degree in communication, education, training, human resources, or a related discipline
• Experience developing large-scale training programs that includes behavioral changes as well as technology awareness
• Previous project / program work in the areas of end-user technology adoption, mobile, security and/or Microsoft M365 products and services
• Exceptional communication skills, both written and verbal for leaders and end users
• Team player mindset, able to work collaboratively with and through others

Ideally, you’ll also have

• Experience with learning management systems (LMS) and other training tools

• Excellent active listening skills

• Experience establishing and maintaining active knowledge of the broad and complex EY technology estate

• Advanced interpersonal and stakeholder management skills

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established theProcedure for reporting breaches of law and undertaking appropriate follow-up actions

• Maintain and improve data quality in the CRM and marketing databases; oversee data, imports, exports, etc;
• Support the integration and maintenance of marketing tools (e.g., CRM system, Data enrichment);
• Collaborate with cross-functional teams to identify bottlenecks and enhance marketing processes, workflows, and campaign efficiency;
• Assist in the creation and deployment of campaigns to support marketing initiatives;
• Regular communication with global page building team for company’s local site for website content maintenance;
• Creating and distribution of News Letters on official Adobe platforms.

• Be a recent graduate or student of the final year of studies in Marketing, Business, Economics, Communications, or similar fields;
• Is skilled in MS Office;
• Strong analytical skills and proficiency with reporting and data tools (e.g., Excel, or analytics platforms);
• Great verbal and written communication skills in English.

• Be a team player, eager to learn, punctual, pro-active and curious personality;
• Previous experience on similar engagements will be considered as an advantage;

• Support, coaching and feedback from experienced leaders in Marketing;
• Opportunities to develop new skills and progress your career;
• Work in a dynamic and diverse environment that will help you broaden your professional network.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.