דרושים Technology Consulting - Servicenow Project Manager ב-Ey ב-Malaysia, Kuala Lumpur

As the Business Development – Manager/Senior Manager, you’ll be responsible to support the Global Client Service Partner (GCSP) in growing account revenues and by managing all significant sales pursuits for the account, helping the account team identify, qualify, and prioritize sales leads; develop sales strategies and plans; and close sales. This role requires a high level of sales expertise in large accounts within the cybersecurity and identity markets as well as strong leadership skills.

Your key responsibilities

• Manage the sales process for the portfolio of strategic opportunities in the account-including identifying and closing new business
• Secure and manage firm resources to close new business opportunities
• Ensure consistent pricing and contractual arrangements within the account
• Work with the account team to identify new areas for growth
• Ensure all sales opportunities are forecast and tracked
• Conduct win/loss reviews to determine what factors caused the firm to win or lose business and proactively share this information with the account team
• Coach the account team regarding the account management activities, including the account management system
• Facilitate implementation of the relationship management process
• Support the GCSP in the efforts to develop the account strategy and plan
• Facilitate assessment of the client’s strategy to develop high-value “breakthrough” ideas
• Identify contacts, develop and account network, and foster buy-in to the strategy
• Sponsor account-wide knowledge and technology initiatives and share lessons learned and success stories with other team members

Skills and attributes for success

• Strong ability to influence and drive behavioural change
• Strong analytical and problem-solving skills
• Strong drive to excel professionally, and to guide and motivate others
• Dedicated, innovative, resourceful and able to work under pressure
• Foster an efficient, innovative and team-oriented work environment
• Able to work independently and manage multiple priorities simultaneously
• Strong decision-making skills, such as prioritizing relationships/clients and overcome obstacle
• Deep and current knowledge of region/market trends, issues and competitive intelligence

To qualify for the role you must have

• Recognised university degree in Business Studies/Marketing/Computer Science or related field.
• At least 5 - 8 years relevant experience in business development within the cybersecurity/identity space.

Ideally, you’ll also have

• Strong external market presence underpinned by social media profile/activity, external event speaking. Strong Point of View around sector/market segment.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.

What we offer

EY offers a competitive remuneration package commensurate with your work experience, where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), where this may be needed, guided by our FWA Policy. Plus, we offer:

• Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership:

• Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

EY Assurance practice requires a professional who will take responsibility for driving and supporting our Operational Excellence agenda and work to implement various Operations and Finance-related initiatives for Malaysia’s Assurance business, where you will work with Malaysia Assurance Leader and interact across all Assurance Sub-Service Lines Leaders/Group Heads. You will have the opportunity to build relationships, drive initiatives and shape solutions across our local Assurance practice, understand the market and issues, and collaborate with other teams not only within Assurance but beyond.

The position will report directly to Malaysia Assurance Leader and the role would require for the incumbent to have close engagement and collaboration with Service Line support such as Finance, Market Operations, Talent, Resourcing and Quality and Risk Management Teams.

Your key responsibilities

In the role as the Assurance Operations Leader, you will be expected to:

• Review and monitor key financial & performance measures, KPIs (TNR, Margin, Utilisation, Revenue days)
• Provide robust regular performance and dashboard reporting with insightful, timely, forward looking and action oriented commentaries
• Together with Malaysia Assurance Leader, drive the yearly planning process and half-year forecast exercise
• Drive and monitor compliance around key quality areas to meet internal business requirements e.g. milestones review
• Local project lead for Global and Area centralisation initiatives
• Develop and execute other strategic and operational initiatives to drive end to end business performance improvements
• Analyze, articulate and monitor operational performance issues. Investigate anomalies and coordinate with leaders for the information required, escalate issues, assist in providing insight and solutions
• Provide communications support for Malaysia Assurance Leader in drafting key messages for Townhalls, prepare management materials, analysis and narratives for Executive or Regional Leadership meetings and liase with communications functions in EY.

Skills and attributes for success

• Good interpersonal, communication, and organizational skills

• Strong analytical thinking and project management skills
• A team player
• Agile

To qualify for the role you must have

• Bachelor's Degree with at least 5 years of working experience, preferably in Professional Services industry
• Experience in an operations related, business management or control function preferred

• Strong people management skills and able to work/ manage different stakeholders
• Attention to detail and ability to analyze problems, design and implement solutions independently
• A Self-starter. Able to work with limited supervision, to juggle conflicting demands and to prioritize work effectively
• A committed team player with good interpersonal and communication skills, able to articulate clear and logical messages
• Strong organizational skills, able to work across and project manage multiple-initiatives at a time

• Ability to work in cross-functional teams and liaise with colleagues in both business and technical roles
• Good command of written and spoken English.

Ideally, you’ll also have

• Advanced Excel & PowerPoint skills – e.g. Pivot, vlook ups and ability to manipulate and draw trends from vast amounts of data
• Data analytics skills such as PowerBI will be preferred

What we look for

A highly-motivated individual with excellent problem-solving skills and the ability to manage successful change in a complex environment. An effective communicator and a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities and are committed to seek out new ways to make a difference, this role is for you.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.

EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Contract type:Full time

Our indirect tax compliance professionals support large multinational clients with their indirect tax obligations in EMEIA and globally. Dealing with the indirect tax compliance requirements is the heart of the operations but this goes hand in hand with VAT advisory, data and technology support which we provide or coordinate with our specialist teams. We apply a client centric approach meaning that our professionals are organized per client, and not per country or region, to maximize the knowledge of our client’s business.

Your key responsibilities

As a Senior Consultant, you will be working on a selection of clients where you are the “assistant VAT Controller” for the VAT/GST compliance outsourced to EY, including:

• Act as central point of contact – liaise with your international clients and colleagues with respect to European VAT and VAT compliance
• Monitoring, and giving feedback on, the quality of our client’s indirect tax data (using AI and other technologies) and reports of your clients
• Review and approve indirect tax returns
• Follow up on legislative changes and business changes in order to ensure that our client’s systems and/or processes are updated
• Identify issues and opportunities to continuously improve the VAT compliance processes and our client’s data
• Coordinate VAT compliance advisory, technology, controversy and audit support
• Coordinate with other VAT controllers and report to the client’s Process Owner at EY (Senior Manager or above)
• Supervise and coach junior team members

• Actively participate to the training and coaching session in your development plan to ensure continuous development of your technical knowledge.

’s skills and experience.

Skills and attributes for success

• A Bachelor/master’s degree in economics or equivalent, potentially with a supplementary degree in fiscal matters.
• Minimum 4 years of relevant professional experience in EMEIA VAT compliance, either in industry or with other service providers.
• Interest and curiosity in data interrogation and AI
• Basic understanding of other compliance activities such as statutory accounting and corporate tax compliance.
• Basic understanding of IT-systems and VAT/GST reporting solutions
• Fluent in English – written and spoken. Any additional European language is an asset
• Innovative & problem resolution focus with strong communication skills, both written and verbal
• Data driven decision making / data analytics and interpretation
• Client centric, curious mindset
• Highly motivated with the ability to work both independently and in a team
• A desire to learn and develop into the role

· Working conditions and flexibility

Home office and flexible working hours: Take advantage of the home office option and schedule your week according to your needs.
Meal allowance

·Rewards

Bonuses and rewards: We value your individual performance and reward you for your achievements.

·Personal benefits

·Technology and learning

New iPhone 15 and laptop computer provided for work purposes with permitted personal use.
Support for professional learning, including a wide portfolio of professional training courses and e-learning programs.

·
Health and well-being

·

• Lead a team of data scientists and AI specialists across both technical and business workstreams

• Define project objectives, establish timelines, and manage end-to-end delivery of AI and data science solutions

• Engage stakeholders throughout the project lifecycle to ensure alignment, manage expectations, and provide regular updates

• Work closely with cross-functional teams and clients to identify data and AI opportunities that drive measurable business impact

• Serve as a thought leader in data science and AI, guiding team members and contributing to capability development

• Translate complex model behavior and technical insights into clear business recommendations and presentations

• Apply cutting-edge machine learning, deep learning, and NLP techniques to real-world business challenges

• Contribute to strategy, solution architecture, and delivery in a client-facing consulting environment

• Minimum 5 years of experience in a Data Science, Machine Learning, or AI role

• Proven experience in leading AI teams and delivering impactful AI or analytics projects

• Strong AI expertise; PhD in AI, Machine Learning, or a related field is preferable

• Proficient in Python and relevant libraries (e.g., pandas, scikit-learn, TensorFlow, NumPy)

• Experience in building and deploying machine learning models in production environments

• Proficient in developing and maintaining data pipelines to ensure quality and accessibility

• Strong understanding of machine learning algorithms, deep learning, and NLP

• Familiarity with relational databases (SQL) and cloud-based data architecture (e.g., AWS, Azure)

• Excellent stakeholder management, communication, and presentation skills

• Strong analytical thinking and structured problem-solving skills

• A degree in Computer Science, Data Science, AI, Physics, Mathematics, or related fields

• Consulting experience, including direct client engagement and project leadership

• Experience with NLP libraries, frameworks, and Large Language Models (LLMs)

• Exposure to end-to-end project delivery in Agile, SDLC, or hybrid methodologies

• Familiarity with cloud platforms such as AWS or Azure

• Knowledge or background in data engineering is a plus

• Experience leading high-performing teams on AI, Advanced Analytics, Business Intelligence, Data Warehousing, or Big Data projects

• Strong client management and consulting experience

• Passion for innovation, continuous learning, and mentoring others

You’ll also benefit from:

• Continuous learning – Build future-proof skills with a focus on growth and innovation

• Success as defined by you – Flexible career paths and work arrangements that suit your goals

• Transformative leadership – Coaching, feedback, and learning opportunities to lead with confidence

• Inclusive culture – A supportive team environment where your voice and impact matter

If you meet the criteria above, we encourage you to apply.

Apply now.

Whole industries have been disrupted and transformed in recent years by digital technology.

As a technology Consulting professional, you’ll help businesses realise the value they can gain from their IT investments — supporting strategy and being a key growth driver. As part of a high-performing team, you’ll deliver exceptional client service — providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how IT can act as multiplying effect during major program transformations.

As organisations look to leverage the advantage IT offers, we’ll work with you to develop the consultancy and analytical skills that you’ll need in today’s environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

EY is looking for Manager/ Senior Manager for Technology Consulting to lead the team in the execution of clients’ assignments in the areas of:

• Information management and business intelligence
• IT strategy, architecture and solution design (including package solutions)
• IT operational effectiveness and business case development
• Program and project management
• IT Architecture

Your key responsibilities:

• Lead the team on client engagements to improve a broad range of business processes. Drawing on our local and global networks, you’ll learn to adapt proven IT methods and practices to fit different operational and cultural needs, in different industries. Your knowledge, experience and skills will help to shape our services. With access to talented leaders, formal learning and a wide variety of practical experience, you’ll receive all the support you need to succeed
• You will work with our clients to assess and transform their enterprise technology architecture; and to work as the architecture lead on large scale/complex IT transformation programmes. The enterprise technology architecture includes architectural views on applications, integration, data, security, operations and development
• You’ll lead the team on client engagements to assist with their complex technology-related transformation programs (e.g. Core Banking, Mobile Banking) right across the enterprise. You and your team will work with other Performance Improvement Competencies across the business functions such as Finance, Supply Chain and Customer Advisory to deliver high value enterprise-wide Transformation Services. You will also work with Senior Leadership in both the client organisation and EY, facilitating decision making to achieve the project goals and milestones which includes improving the alignment of IT with business strategy to deliver greater value
• Demonstrate in-depth technical capabilities and professional knowledge. Demonstrate ability to assimilate new knowledge. Possess good business acumen. Remain current on new developments in advisory services capabilities
• Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks. Develop relationships with team members across all EY practices to serve client needs

Skills and attributes for success

• Strong analytical and problem-solving skills
• Strong drive to excel professionally, and to guide and motivate others
• Advanced written and verbal communication skills
• Dedicated, innovative, resourceful, analytical and able to work under pressure
• Foster an efficient, innovative and team-oriented work environment

To qualify for the role, you must have

• A bachelor’s degree in economics, commerce or accounting, finance, computer science, science, information systems, engineering, or a related field
• Approximately5 years of recent relevant work experience in technology initiatives management or implementation, preferably in a business consulting role with a leading management consultancy organization
• Good functional knowledge of Target Operating Model for banks
• Ability to translate complex client requirements and goals, and to reflect this in a solution architecture, that is understandable by clients irrespective of their level of seniority
• Strong presentation and communication skills, in addition to technical skills
• Have a detailed understanding of the application and integration architectures (at a minimum) with a breadth of understanding across the remaining views

Ideally, you’ll also have

• Masters in Engineering or Business Administration
• Functional knowledge of IT Target Operating Model and Enterprise Resource Planning (ERP) tool such as SAP or Oracle
• Have working exposure towards the latest emerging technologies such as Cloud, SaaS, PaaS, Mobility, Analytical, and Digital
• Agile Scrum, PMP, TOGAF or ITIL certified

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you are ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.

EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer:

• Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership:We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

This role is responsible for designing, planning, and executing the integration of legacy systems, third-party platforms, and modern cloud-native applications as part of a core system modernisation initiative.
You will lead the integration architecture, coordinate cross-functional technical teams, manage interfaces across internal and external systems, and ensure secure, scalable, and reliable integrations.

You will have the opportunity to shape our client’s digital future, helping them unlock value from their data and systems to remain competitive in a rapidly evolving industry.

• Define integration strategy, architecture, and approach aligned with project objectives and program timelines
• Serve as the primary liaison between clients, core banking vendors, third-party providers, and internal teams for all integration matters
• Oversee the end-to-end integration lifecycle between core banking platforms and supporting applications (e.g. payments, CRM, digital channels, and third-party services)

• Coordinate with technical leads, business analysts, and solution architects to ensure consistent and reliable integration across all workstreams
• Guide planning for system integration testing (SIT/UAT), interface validation, and operational readiness
• Identify integration risks and dependencies early, and facilitate timely mitigation in collaboration with stakeholders

• Provide regular updates to senior leadership and governance forums on integration progress, challenges, and resolutions
• Ensure adherence to integration standards, best practices, and compliance requirements throughout the project lifecycle

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field
• Over 8 years of experience in core system integration or related system implementation and project management experience
• Proven expertise with next-generation core system platforms and integration frameworks (e.g. API-led, middleware, messaging layers)
• Understanding of modern core system architectures, including cloud-enabled, modular, and scalable systems
• Strong knowledge of integration patterns, data flows, synchronization strategies, and interface management
• Deep understanding of financial services core modules, such as:
  • Banking (e.g. CASA, Deposits, Loans, Payments, Customer, Treasury)
  • Familiarity with banking operations, business processes, and regulatory reporting (e.g., financial accounting, CCRIS, STATsmart, MFRS9, PIDM, EAL)
  • Insurance (e.g. Policy administration, Underwriting, Claims Management, Payments, Re-insurance)
  • Treasury (e.g. Customer, Trade Booking, Trade Event, Settlement, Post Settlement)

• TOGAF or similar enterprise architecture certification
• Relevant cloud certifications (e.g., AWS, Azure, or GCP)
• Agile, SAFe, or ITIL certifications a plus

• Strong stakeholder management skills, with experience coordinating multiple vendors, internal teams, and senior client leadership
• Excellent communication, strategic planning, and decision-making capabilities
• Problem-solving mindset with a strong sense of ownership and accountability
• Ability to work under pressure and manage competing priorities

We enhance performance through creating risk-enabled organizations. We help clients identify important risks, design frameworks to manage them and improve the effectiveness and efficiency of risk management. As a risk transformation professional, you will be addressing client issues such as business performance variability, business and process controls transformation and automation; application security integrity, governance, risk and control (GRC) technology enablement, business and/or IT GRC, continuous monitoring, vendor and contract risk management, IT risk management as well as to support and manage technology risk audits. You will belong to an international network of specialists helping our clients transform risk functions and implement technology solutions that support risk management and governance.

You will be responsible for managing multiple client engagement teams at an executive level within the practice and the firm. Engagements focus on the assessment and/or evaluation of IT systems and the mitigation of IT-related business risks. Engagements may be either assurance (attestation) and/or risk consulting in nature, and vary considerably in size and complexity.

In addition to assurance-related engagements such as financial attestation and ISAE 3402 engagements, you will focus on IT governance and effectiveness; IT program management and assurance; security and controls of ERP implementations; and business intelligence and information analysis.

As a Manager within the Technology Risk team, you will provide guidance and share knowledge with team members and participate in performing procedures especially focusing on complex, judgmental and/or specialized issues.

You will work with the team and the client to create plans for accomplishing engagement objectives and a strategy that complies with professional standards and addresses the risks inherent in the engagement.

• Brief the engagement team on the client's IT environment and industry IT trends
• Maintain relationships with client management to manage expectations of service, including work products, timing, and deliverables
• Demonstrate a thorough understanding of complex information systems and apply it to client situations
• Use extensive knowledge of the client's business/industry to identify technological developments and evaluate impacts on the client's business
• Demonstrate excellent project management skills, inspire teamwork and responsibility with engagement team members
• Use current technology/tools to enhance the effectiveness of deliverables and services

• Strong analytical and problem-solving skills
• Strong drive to excel professionally, and to guide and motivate others
• Advanced written and verbal communication skills
• Dedicated, innovative, resourceful, and able to work under pressure
• Foster an efficient, innovative and team-oriented work environment

• A recognized university degree in accounting, business, information technology, engineering, mathematics or other relevant discipline
• At least 5 years of relevant IT audit, consulting or industry experience, preferably in a professional services environment or MNC.
• Significant experience in having applied relevant technical knowledge in at least one of the following engagements:
(a) financial statement audits;
(b) internal or operational audits;
(c) ISAE 3402 engagements;
(d) ERP security and controls reviews (Oracle, SAP, PeopleSoft)
(e) SOX integrated audits and/or
(f) application of data analytics for business process reviews (e.g., ACL, IDEAL, SQL, Tableau, Spotfire)
• Strong project management skills and able to manage a portfolio of engagements
• Ability to identify and cross sell services within the firm to existing clientele

• Professional certification e.g. CPA, CA, CISA, CISSP, CISM, COBIT, ISMS, CBCP, CIA, CIPP, CGEIT, CIPM or CIPP certification or other related certifications
• Experience in financial institutions (i.e. banking, insurance, wealth/asset management etc.)
• Knowledge in central bank regulatory framework
• Strong grasp of business and technical issues and industry trends

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.

EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy. Plus, we offer:
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.