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Application Systems Engineering

You will help clients deliver large BPM transformation programs, demonstrate expert core consulting skills and advanced level of BPM solutions knowledge and industry expertise to support delivery to the clients

Your key responsibilities

• Lead and mentor a team of junior/ senior developers
• Work effectively as a team lead, share responsibility, provide support, maintain communication and update managers on progress of tasks
• Continuously strive towards exceeding client & team expectations and work on increasingly complex assignments
• Develop and maintain productive working relationships with client/onsite personnel
• Ensure on-time delivery of allocated tasks
• Participate in Scrum ceremonies and provide status updates
• Participate in design, development, QA, deployment and support as require
• Compliance to EY policies and procedures like Timesheet / Leaves management etc.
• Ensuring adherence to quality protocols specified for the project
• Update technical architecture/design and unit test cases and ensure high quality deliverables
• Building of Technical Assets and Accelerators

Skills and attributes for success

• Strong communication, presentation, and interpersonal skills
• Participating in the organization-wide people initiatives.
• Should possess good hands-on experience in various Activity BPM versions like
  
  IBM BPM 7.5/8.5.6/8.5.7., BAW V18.0.0.2, V19.X
• Should possess good hands-on experience with one or more of the IBM BPM suites of products as follows
  • IBM Business Automation Workflow (IBM BAW)
  • IBM Business Process Manager (IBM BPM) – Process Designer, Process Portal, Process Centre, Process Coach Designer, Integration Designer, Performance Data Warehouse, Business Monitor, WebSphere Process Center, Lombardi
• IBM Case Manager – Business Activity Monitor (BAM) / Case Analyzer, Cognos RTM, Case Analytics, Case Builder, Case Manager Client, iWidgets, IBM Business Space, Java Script (DOJO), REST/ JSON, CMIS, SOA
• IBM Blueworks Live – Process Discovery, Process Diagram, Data Import & Export, and Integration with IBM BPM.
• Should possess good working knowledge of configuring and implementing rules using IBM Operational Decision Manager (IBM ODM).
• Should have exposure to one or more of the standards such as BPMN 2.0, BPEL, CMIS, PMML, WS-*, JSR-286, JMS and JAX-WS.
• Should have worked in the capacity of a Developer or a Senior Developer or similar roles on at least one IBM BPM development project through all project life cycle (Waterfall/ Agile) phases.
• Should have proven track record of delivering quality deliverables in/ on time and working in a team.
• Should have hands-on experience on Java/ J2EE platform and with relational databases such as SQL/ DB2.
• Should possess excellent written and communication skills.
• Should be a quick learner with positive attitude and flexibility to learn new things

Ideally, you should also have

• B.E/B.Tech (Electronics, Electronics & Telecommunications, Comp. Science)/MCA with a minimum of 3-7 years of experience with Big 4 or panelled SI/ ITeS companies

What we look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment with consulting skills.
• Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Your key responsibilities

• Translating business needs into technical specifications.
• Performing Data Analysis and Data Manipulation as per client requirements.
• Expert in Data Modelling to simplify business concepts.
• Create extensive ER Diagrams to help business in decision making.
• Developing reporting systems that provide accessible information for decision-making.
• Writing/Customizing code in Data Workbench, Decision workbench, Process Builder, UI Builder, Business Riles, Cortex modules of Aera
• Evaluating and improving Aera Skills
• Generating and delivering quality reports to customers and performing quality assurance checks on reports. Develop, Customize, Deploy, maintain data visualizations as per client business requirements.
• Should have thorough knowledge in creating dynamic visualizations with multiple concepts.
• Experience working with clients throughout various parts of implementation lifecycle
• Proactive with Solution oriented mindset, ready to learn new technologies for Client requirements.

Skills and attributes for success

• Strong experience on building Dynamic, Interactive dashboards, and ad hoc reporting.
• Experience with query tools and data visualization.
• Demonstrate management and an ability to drive projects or teams individually
• Excellent analytical thinking for translating data into informative visuals and reports

To qualify for the role, you must have

• Experience as Aera Skill Builder
• Expertise in the BI reporting with strong Data Warehouse concepts.
• Must have strong Data Modelling skills.
• Expert Level knowledge on Aera skill builder modules like Data Workbench, Decision workbench, Process Builder, UI Builder, Business Riles, Cortex
• Should have experience in creating dashboards, presentations like line, bar, histograms, scatter, water, Bullet, Heat maps, tree maps etc.
• Should have experience in creating calculated measures and columns in reports and configuring Aera skill.
• Should have hands-on experience in applying Security concepts such as Row Level Security (RLS), limit data access , etc
• Experience on Sharing, Publishing and setting up Row level security of reports.
• Should have designed and developed stored procedures, queries, ETL Process, views, Data models necessary to support BI Visualizations.
• Should be able to effectively handle reports performance and administration.
• Aera Skill Builder and Aera Architect Certified.
• Experience on different type of web concepts like Gateways, Schedule refresh, Q&A, Insights in Datasets.
• Should have Worked on providing permissions on Reports, Dashboards and Datasets using Content packs.

Ideally, you’ll also have

• Strong knowledge of Aera Skill Build concepts, design and coding
• Expertise in data handling to resolve any data issues as per client needs
• Experience in designing and developing database object such as
  • Tables, Views, Indexes, Materialized Views and Analytical functions
• Experience of creating complex SQL queries for retrieving, manipulating, checking and migrating complex datasets in oracle
• Experience in SQL tuning and optimization using explain plan and SQL trace files
• Candidate should be eager to learn advance technologies, new product updates etc., learn and train other team members
• Good verbal and written communication in English, Strong interpersonal, analytical and problem-solving abilities.
• Experience of interacting with customers in understanding business requirement documents and translating them into BI specifications and High- and Low-level design documents.

What we look for

• The incumbent should be able to drive Aera Skill Development related tasks. Additional knowledge of complex source system data structures preferably in SCM services (preferred) Industry and reporting related developments will be an advantage.
• An opportunity to be a part of market-leading, multi-disciplinary team of 10000 + professionals, in the only integrated global transaction business worldwide.
• Opportunities to work with EY GDS consulting practices globally with leading businesses across a range of industries

At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

EY- Assurance – Senior Associate– Experience Management

As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes and protocols.

Your key responsibilities

• Work as subject matter expert on resource management concepts and scheduling tools for the assigned SET(s)/industry/sector teams
• Work with GDS Service Delivery teams to create optimized resource portfolios/resource allocation plan on classified accounts/clients.
• Proactively identify staffing challenges and provide customized scheduling solutions.
• Ensure staffing guidelines are consistently followed within the resource management and
• Service Delivery teams.
• Ensure resource schedules are timely and accurately updated on the scheduling tools.
• Optimize resource utilization through effective scheduling strategies.
• Supervise and review the execution of resource management and deployment procedures carried out by EY GDS Associates/advanced associates.
• Training and development of EM associates.
• Identifying and prioritizing opportunities for process improvement/re-engineering.
• Develop a strong business continuity framework for self and team.
• Develop strong working relationships with GDS Service Delivery Managers/Seniors as well as with experience management/resource management teams onshore.

Skills and attributes for success

• Workforce/Resource Management professional with expertise in scheduling, staffing and resource planning concepts.
• Quick decision-making ability to accommodate real time staffing changes/requests.
• Strong execution skills with focus on meeting timelines and delivering highest quality service.
• Excellent verbal and written communication skills.
• Strong working knowledge of MS Excel, Word and PowerPoint.
• Excellent teaming and interpersonal skills.
• Strong time management and analytical skills.
• Stakeholder/client management experience.
• At least 1 year of experience in supervising a team will be preferred.
• Positive attitude and ability to excel under tight timelines.
• Ability to identify staffing challenges and provide proactive solutions.

To qualify for the role, you must have

• Graduates with 3-6 years of post-qualification experience, preferably on resource management, scheduling and staffing concepts.
• Exposure of short term and long-term resource planning would be an added advantage.

Ideally, you’ll also have

• Proficiency in using MS – Office
• Interest in business and commerciality.

What we look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be part of a market-leading, multi-disciplinary team in the only integrated global assurance business worldwide.
• Opportunity to work with EY GDS Assurance practices globally with leading businesses across a range of industries

What we Offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Experience Management Senior Associate

As an Experience Management Senior Associate, you will be part of an industry leading, high performing and agile team of workforce management professionals providing exceptional client service to our stakeholders and helping our employees gain differential experiences that are aligned to their career aspirations.

We provide learning and growth opportunities to build your ability to analyze, innovate, think and act globally. You’ll be part of an organization that is focused on optimization, is solution oriented, innovates and provides best in class services to the client serving teams.

We offer a great place to work for every person joining EY. At GDS, you will have the opportunity to develop your professional skills in a truly global environment. You will learn and gain experiences from industry leading WFM professionals and a path breaking leadership team.

We invest in your learning and development. We’ll help you develop the technical and soft skills you need. We support your professional development with a combination of learning, networking, experiences, and coaching. As part of a 300+ member team, supporting 4 unique Service Lines, you will always have opportunities to showcase your skills and contribute to the firm’s strategic initiatives.

Your key responsibilities

As an Experience Management Senior Associate, you will work as the staffing lead for the assigned region/service/competency team and will be responsible to work with the service delivery managers in implementing the resource management process and operational efficiency within the business.

You will work very closely with the service delivery teams to track, monitor, record and analyze demand pipeline projections, new deals, pursuits and staff augmentation needs. You will monitor and evaluate demand fulfilment options (internal capacity and bench), review external hiring pipeline, assign projects to the available workforce based on skills and experience required on the project.

You will also supervise, train and assign responsibilities to associates and senior associates within the team.

Some of your key responsibilities include:

1. Ensure compliance to WFM business rules, deployment policies, talent policies and regulatory requirements.
2. Implement staffing plans for (30 – 60 – 90) day pipeline to minimize unfulfilled demands.
3. Coordinate with project managers to capture demand pipeline projections, understand demands heuristics and identify actionable demands.
4. Perform demand – supply searches and share best-fit staffing options from internal resource pool/individuals on bench.
5. Identify suitable staffing options based on matching skills, roles and experiences.
6. Timely update of employee schedules on the schedule management tool (Retain).
7. Timely review and resolution of scheduling conflicts.
8. Minimize bench pipeline through proactive deployment on projects.
9. Responsible to meet assigned KPIs such as employee utilization, time to fulfil demand, unfulfilled demand % and bench aging.
10. Reporting and analytics on business and Operational KPIs.
11. Supervise, mentor and provide functional SME support to the associates in the team.
12. Regular connects with stakeholders.

Skills and attributes for success

Graduates with 4-7 years of relevant workforce management experience. Understanding of technology skills, operational and financial aspects of service delivery is mandatory. The suitable candidate should have good analytical skills, can compute staffing demands, validate skills and experiences associated with the demand, identify suitable fulfilment options from the internal pool of professionals available for allocation or on bench and negotiate staffing solutions with the service delivery managers.

To qualify for the role, you must have

• Excellent domain knowledge in resource management, demand planning and MIS.
• Strong execution skills with focus on meeting timelines and delivering highest quality service.
• Solution oriented mindset.
• Excellent verbal and written communication skills.
• Strong working knowledge of MS Excel, Word and PowerPoint.
• Excellent teaming and interpersonal skills.
• Strong time management and analytical skills.

Ideally, you’ll also have

• Minimum experience of 1 year in people management and supervision.
• Stakeholder management skills.

What we look for

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Experience Management Advanced Associate

As an Experience Management Advanced Associate, you will be part of an industry leading, high performing and agile team of workforce management professionals providing exceptional client service to our stakeholders and helping our employees gain differential experiences that are aligned to their career aspirations.

We provide learning and growth opportunities to build your ability to analyze, innovate, think and act globally. You’ll be part of an organization that is focused on optimization, is solution oriented, innovates and provides best in class services to the client serving teams.

We offer a great place to work for every person joining EY. At GDS, you will have the opportunity to develop your professional skills in a truly global environment. You will learn and gain experiences from industry leading WFM professionals and a path breaking leadership team.

We invest in your learning and development. We’ll help you develop the technical and soft skills you need. We support your professional development with a combination of learning, networking, experiences, and coaching. As part of a 300+ member team, supporting 4 unique Service Lines, you will always have opportunities to showcase your skills and contribute to the firm’s strategic initiatives.

Your key responsibilities

As an Experience Management Advanced Associate, you will work as the staffing point of contact for the assigned region/service/competency team and will be responsible to work with the service delivery managers in capturing staffing demand projections, analyze demand intake patterns, demand – supply matching, demand – supply gaps, schedule individuals on projects, optimize employee utilization and bench management.

Some of your key responsibilities include:

• Capture demand projections, understand demands heuristics and identify actionable demand.
• Calculate staffing requirements based on demand projections, delivery deadlines and productivity targets.
• Identify suitable staffing options based on matching skills, roles and experiences.
• Create staffing schedules to maximize service and minimize cost.
• Timely update of employee schedules on the schedule management tool (Retain).
• Timely review and resolution of scheduling conflicts.
• Proactive review of resource availability/future project demands.
• Minimize bench pipeline through proactive deployment on projects.
• Minimize open, unfulfilled demand.
• Track monitor and report on WFM KPIs such as employee utilization, time to fulfil demand, unfulfilled demand % and bench aging.
• Basic reporting and analysis.

Skills and attributes for success

Graduates with 2-3 years of relevant workforce management experience. Understanding of business models, operational and financial aspects of service delivery will be preferred. The suitable candidate should have good analytical skills, can compute staffing demands, validate skills and experiences associated with the demand, identify suitable fulfilment options from the internal pool of professionals available for allocation or on bench and negotiate staffing solutions with the service delivery managers.

To qualify for the role, you must have

• Excellent analytical skills.
• Good verbal and written communication skills.
• Basic knowledge of MS Excel.
• Excellent teaming and interpersonal skills.
• Positive attitude and ability to excel under tight timelines.

Ideally, you’ll also have

• Experience on workforce management concepts, resource deployment and scheduling.
• Working knowledge and subject matter expertise in resource management, demand planning and scheduling in reputed consulting, technology, financial services, accounting and professional services organizations.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.