דרושים People Consulting-managed Learning Services-staff ב-Ey ב-India, Kochi

Role Type-Social Media Content

The Supervising Associate — Social Media Content will help drive cohesive, inspiring and sustainable content strategies that elevate the social media presence and reputation of EY leaders. With your exceptional storytelling skills and strong understanding of the digital/social media landscape, you create compelling, engaging and on-brand content that reflects the unique and consistent voice and personality of the leaders. A creative problem solver, you are comfortable advising leaders in situations of ambiguous direction, multiple strategic goals and diverse points of view.

Your key responsibilities

• Drive the content strategy to build and amplify the social media presence of executive leaders
• Manage and maintain the content calendar for executive leadership group
• Create impactful content across multiple formats such as blogs, articles, posts, talk tracks, podcast scripts, video scripts, etc.
• Ensure that the content is of top-notch quality, consistent and aligned with EY’s purpose and editorial strategy
• Provide recommendations based on the performance of the social media profile and emerging narratives and trends
• Repurpose content to meet the needs of diverse audience and platforms
• Provide copywriting support for high-visibility EY programs and campaigns
• Collaborate with design teams to ensure that content and design complement each other
• Suggest improvements to the tone and structure of the content
• Ensure the content is compliant with EY legal and social media guidelines

Skills and attributes for success

This role requires exceptional writing skills; experience in creating well-researched business content that promotes the brand; and the ability to build strong, trusted relationships with stakeholders.

Key skills required to excel in this role:

• Adept in creating engaging, inspiring and persuasive B2B content
• Proven record in managing high-profile social accounts for leaders
• Deft in devising an engaging narrative technique to communicate impactful business stories as well as personal, motivational stories
• Good understanding of content strategy principles and processes
• Deft in writing, editing and has a way with words
• Experience across a range of digital, social and integrated media
• Strong conflict resolution, negotiation, influencing and persuasion abilities
• Ability to build and leverage relationships with and influence multiple internal groups across all levels of the organization

To qualify for the role, you must have

• Bachelor’s or master’s degree, preferably in English literature or mass communication
• Strong knowledge of content strategy and development and be well-versed with online reputation management skills within the modern digital landscape
• Up-to-date understanding of social platforms (Twitter, LinkedIn, Instagram, YouTube, Facebook, Pinterest etc.)
• Sharp knowledge of SEO principles
• At least 8-9 years of relevant experience

Ideally, you’ll also have

• Creative agency, advertising or Big Four experience
• Understanding of measurement and analytics of social media and website content

Technologies and tools

• Proficiency in Microsoft Word, Microsoft Excel, Adobe Acrobat/PDF-XChange
• Experience with social media management systems (e.g., Sprinklr, Hootsuite)

What we look for

• Passion to tell stories that inspire action and build engagement
• Excellent interpersonal and written communication skills
• Ability to understand and articulate complex business ideas in an engaging, audience-friendly style
• Hands-on experience creating content for ads, brochures, magazines, flyers, websites, videos, blogs and social media
• Growth mindset who loves to collaborate, ideate and deliver breakthrough work
• An intuitive understanding of behavioral and digital trends
• Experience working with global clients
• Creative problem-solving mindset with a flexible can-do attitude
• Strong organizational and project management skills

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Your key responsibilities as a Tax Manager will be reviewing, managing, and coordinating tax compliance and provision work for clients. You will participate in the recommendation and implementation of tax strategies that are aligned with clients' business objectives, correspond with legal counsel and tax authorities on client issues, participate in reorganization planning, research compliance and planning issues, and review individual, corporate and trust tax returns. You'll also lead and team with talented and innovative professionals dedicated to client service.

Skills and attributes for success

• Execution of a variety of corporate, personal, trust and partnership assignments including planning, compliance, provisioning and controversy matters;
• Provide timely and high-quality services and work products that exceed client expectations;
• Coaching and mentoring more junior staff to execute assignments with accuracy and completeness;
• Enhance technical skills by remaining up-to-date on trends, new legislative developments and tax authority decisions, and apply them to complex situations relevant to the client;
• Identify opportunities for providing tax planning and other special services and contribute to thought leadership materials;
• Demonstrate professionalism through a positive and cooperative attitude and by maintaining the confidential and proprietary nature of client relationships and related work products.
• While proficiency in a language other than French is not a requirement for this role, some English communications with stakeholders outside of Quebec may be required from time to time.

To qualify for the role you must have

• An undergraduate degree in accounting or a related field and a minimum of 3 years of Canadian Corporate tax experience;
• An accounting designation CPA or other related experience or certification relevant to an area of specialization;
• Ideally have completed the CPA Canada Fundamental Tax Course or Master's degree in taxation;
• Excellent supervisory, analytical, and leadership ability;
• A commitment to learning in a tax technology environment;
• Strong project management and organizational skills;
• Ability to work with tight deadlines;
• Process oriented with excellent documentation skills;
• Excellent verbal and written communication skills;
• Maturity, proactive attitude, commitment, and a highly motivated and driven team player.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Your key responsibilities

• Part of a team of 5-10 professionals undertaking Customer and strategy domain-related projects, finding solutions to create unique and authentic customer experiences
• Support the practice in winning in the market by leading/supporting end-to-end development of proposals for CX or consulting related opportunities and be part of the client orals
• Actively build consulting opportunities in the customer space across different sectors like Government & Public sector, Banking, Insurance, power & utilities.
• Design CX Strategy, Target operating model design and Business process reengineering
• Undertake CX transformation projects wherein you will benchmark and develop the To-be journey maps, personas, communication plan, CX initiatives and roadmap, Experience prototyping, Journey automation etc.
• Develop the VoC program and support the clients in the roll out of the plan
• Carry out CX assessment and quantify the CX score and identify a list of initiatives to improve the CX score at an organisational level
• Design and revamp existing enterprise departments/policies/ procedures related to customers/users for improved efficiency, service quality and customer satisfaction improvement
• Define the Marketing/Sales organization structure, Service blue printing, Customer segments and sales channels, alignment of business and sales strategy
• Customer Marketing capabilities such as Channel management, products and service management, customer insights
• Establish customer experience tracking and measuring metrics such as CSAT, NPS and CES
• Identify areas of business where digital tools can be used to improve customer experience, such as chatbots, mobile apps, virtual reality etc.
• Able to work under pressure to meet deadlines; must be able to analyse and prioritize assignments
• Should have worked as a consultant in transformation and optimization assignments in Industries like GPS, RHC, Sports and Media, Energy, Oil & Gas, Telecom, Telecommunications and Media will be valuable for the role.

Skills and attributes for success

• Good Research skills, report writing skills and exposure to analytics and various research tools will be a necessary expectation of this role.
• Exposure or experience in Digital solutions in Customer/CRM/User-centric programs/ functions will be an added advantage.
• Have a good fundamental understanding of Customer domain and functioning.
• Support business development activities through both leading/participating in pursuits and developing strong relationships with existing clients
• Participate actively in supporting the Senior Manager in building an industry-focused practice; Specialization in a specific sector will be an added advantage
• Contribute in the development of intellectual capital in your industry of expertise
• Be a part of project teams to provide solutions to unstructured problems

To qualify for the role, you must have

• BE/B-Tech/MBA
• 2-4 years of consulting work experience in Customer Domain projects
• Strong PowerPoint and presentation skills.

Ideally, you’ll also have

• Project management skills
• Report writing, Customer handling, Strong interpersonal communication skills and experience in usage of analytical tools/ representations
• Right attitude to understand and align organizational goals and priorities and assist in the implementation of strategic initiatives
• Develops deep expertise in specialized research tools, databases and sources; may focus on specific digital and disruptive technologies (e.g., Blockchain, IoT, Artificial Intelligence etc.)
• Willing to work on Sunday to Thursday working week and support MENA timings (11 AM – 8.30 PM), as preferred (supporting Middle East Clients)

What we look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be a part of market-leading, multi-disciplinary team of business consultant professionals, in the integrated global business worldwide.
• Opportunities to work with EY Business Consulting practices regionally/globally with leading businesses across a range of industries

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Strategizing for an ever-changing world

In terms of role, as an MBA Summer Intern you will have the opportunity to participate in Strategic Projects which will allow you to put into practice your management, critical thinking, and communication skills, having a high exposure to the client and to C-level positions.

This Intern position is aimed at experienced professionals who are in the first year of their MBA program. To apply it is strictly necessary to have a proficiency level of Spanish as well as a fluent level in English.

EY exists to shape the future with confidence. We help our clients, people and society create longterm value to generate value in the marketplace.

Your key responsibilities

• Employ tools and techniques used to understand and analyze how to collect, update, store and exchange data
• Define and employ data modelling and design standards, tools, best practices, and related development methodologies
• Design, review, and maintain data models
• Perform data analysis activities to capture data requirements and represent them in data models visualization
• Manage the life cycle of the data model from requirements to design to implementation to maintenance
• Work closely with data engineers to create optimal physical data models of datasets
• Identify areas where data can be used to improve business activities

Skills and attributes for success

• Experience: 3 to 8 years
• Data modelling (relevant knowledge): Minimum 3 years
• Experience in data modeling tools including but not limited to Erwin Data Modeler, ER Studio, Toad, etc.
• Strong knowledge in SQL
• Basic ETL skills to ensure implementation meets the documented specifications for ETL processes including data translation/mapping and transformation
• Good data warehouse knowledge
• Optional visualization skills
• Knowledge in data quality (DQ) and data profiling techniques and tools

To qualify for the role, you must have

• Be a computer science graduate or equivalent with 3 to 8 years of industry experience
• Have working experience in an Agile-based delivery methodology (preferable)
• Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution
• Strong analytical skills and enjoy solving complex technical problems
• Proficiency in software development best practices
• Excellent debugging and optimization skills
• Experience in enterprise-grade solution implementations and converting business problems/challenges to technical solutions considering security, performance, scalability, etc.
• Excellent communicator (written and verbal, formal and informal)
• Participate in all aspects of the solution delivery life cycle including analysis, design, development, testing, production deployment, and support
• Client management skills

Key relationships:

• EY leadership across functions, service lines and geographies
• Engagement project teams around the world
• Global ITS team and leadership.

Key responsibilities

• Contributes as an effective team member and takes accountability for deliverables
• Understand client challenge/s, current state & desired state they want achieve
• Design solution/s to achieve desired objectives using the design thinking approach
• Facilitate small and larger groups to drive outputs and outcomes
• Co-ordinate session logistics and technology
• Set up of technology tools such as Mentimeter, slido etc.
• End-to-end project management of sessions, leveraging experience of project management methodologies
• Sharing with the client session outputs in various formats
• Develops and manages credentials and other materials for stakeholder engagement purposes
• Develops and manages knowledge for use across projects and the EY communities

Skills and attributes for success

• Create a safe space for participation and input during facilitated session for all participants
• Enhances the facilitation capability within the team and helps to accelerate adoption of facilitated workshops
• Ability to manage ambiguity and the political aspects of change
• Ability to build and maintain relationships across many different functions and organization levels
• Excellent written, oral, presentation, communication, and stakeholder engagement skills
• Leverage business acumen and understanding of business functions to client objectives
• Knowledge and experience of design thinking or applying innovation techniques in organisations
• Translate objectives into a designed facilitated session using design thinking methodology
• Management of Mural/Miro design and creation
• Have an innovative mindset and look for new ways to improve or enhance ways of working
• Encourage self and team to evolve methodology and experiment with new tools
• Stay current on design trends, methodologies and tools
• Knowledge and/or experience of design thinking and applying innovation techniques/initiatives in organizations
• Experience of designing, managing and running workshops
• Ability to travel as required and conduct multi-time zone meetings outside of local business hours.

Innovation / Design Thinking/ Experience design relevant experience of 4 + years

• Professional services / consulting experience across strategy, innovation, change management, service design, customer experience, technology, supply chain, finance, or other business advisory specialism
• Strong MS Office skills. Experience of working with facilitation tools such as Mural, Miro, Mentimeter, etc
• Good analytical and critical thinking skills
• Ability to establish and maintain credibility and excellent client relationships
• Demonstrable Emotional Intelligence (EQ) and sensitivity to stakeholders needs
• Good judgment, tact, and decision-making ability
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
• Ability to work and team with a multitude of different people and different cultures.

What we offer

As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial, and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you
• Support, coaching and feedback from some of the most engaging colleagues around

Role Type Visual Design

As the Assistant Director, you will be working closely with Creative Leader. You will bring in a unique blend of creative vision and business acumen to contribute to the team’s creative journey. You will contribute to high-visibility campaigns from conceptualization to execution, work with the business leadership to position the organization as the leading global brand in its space, and leverage technology and creative brainpower to produce exceptionally creative work. You will contribute to the long-term vision and strategy to position our creative work.

Your key responsibilities

• Bring together global teams from different streams within the BMC Agency to produce work that is aligned with our refreshed branding guidelines and reinforces our purpose
• Be able to provide consulting to business teams on the best creative approach to adopt for campaigns
• Build and maintain great relationships with creative talent and business leaders, and be able to market transformational ideas grounded in solid business rationale
• Be as focused on the details as on the big picture; reasonably analytical and exceptionally creative
• Be an inspirational creative person, and bring together people with diverse perspectives to work toward a common goal
• Be aware of the latest trends in the industry, possess thorough knowledge of the relevant tools
• Be aware of the developments in the business, art, cultural, political and technological spaces; understand the implications of these developments on the brand and change strategies accordingly

To qualify for the role, you must have

• Bachelors’ Degree
• A visual arts / design related degree will be preferable
• Led teams and projects to win globally recognized awards at a creative agency
• Track record of leading high-visibility, cross-channel campaigns for leading global brands, including B2B companies
• Strong executive presence, exceptional verbal and written communication skills
• 12+ years of overall experience
• Minimum 8 years of experience in a reputed agency

Technologies and Tools

Experience and proficiency in both Mac and PC environments, Adobe Creative Suite, Microsoft Office and all relevant digital tools

What we look for

• Experience hands-on working on the brand, content and visual strategy of leading brands
• Be a part of successful largescale transformation of creative teams
• Experience working in cross-cultural environments and cross-border teams
• Well-read, continuous learner who can cascade a culture of continuous learning and improvement to the team

What we offer

EY GDS is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to creative consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We'll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.