דרושים De-cognitive Service Ibm Ai Developer-gdsn02 ב-Ey ב-India, Bengaluru

Job Title: Assistant Director – Trainer

Enterprise Technology provides reliable, secure and resilient technology services and solutions to support our 400,000 EY people. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and top-tier technology infrastructure.

The Service Adoption Trainer is responsible for developing and implementing training programs to ensure the successful adoption of new services and technologies within the organization (primarily M365, Security, Mobile and AI such as M365 Copilot). This includes creating training materials, conducting training sessions, and measuring the effectiveness of training programs.

Your key responsibilities

• Training Development: Design and develop comprehensive training programs tailored to the needs of different user groups within the organization.
• Training Delivery: Conduct training sessions to ensure users are proficient in using new services and technologies. Due to the global nature of our business, expertise is required in delivering effective and engaging virtual trainings.
• Content Creation: Develop training materials, including manuals, guides, videos (MSFT Clipchamp), and other resources to support training initiatives. Video is a particularly important format for our global audiences and site assets.
• Direct and manage training support resource
• Stakeholder Engagement: Collaborate with various stakeholders, including product managers, change managers, and service line leaders, to understand training needs and ensure alignment with organizational goals.
• Performance Measurement: Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics. Report to key stakeholders and make necessary adjustments to improve training impact.
• Continuous Improvement: Stay updated with the latest trends and best practices in training. Implement innovative training methods to enhance user engagement and learning.

This is a non-client facing role, with great flexibility to work from a home office with limited travel.

This role is guided by the BRM Service Adoption Content Lead.

Skills and attributes for success

The role requires an understanding of enterprise services and technologies to develop robust training programs tailored for various audiences (business and technical). The successful candidate must be comfortable training large groups of disparate users virtually in an enthusiastic and energetic manner. The role also requires tracking attendance from training programs and willingness to adjust based on user feedback.

To qualify for the role you must have

• 5 years of experience developing and delivering training programs, preferably in a corporate or technology-driven environment.
• Strong US English communication and presentation skills, proficiency in creating training materials, and the ability to engage and motivate learners
• Video production experience (MSFT ClipChamp)
• College degree in education, training, human resources, or a related discipline
• Experience developing large scale training programs that includes behavioural changes as well as technology awareness
• Awareness of requirements for select training programs to be eligible for continuing education credit such as CE or CPE
• Previous project / program work in the areas of end-user technology adoption, mobile, security and/or Microsoft M365 products and services
• Exceptional communication skills, both written and verbal for leaders and end users
• Team player mindset, able to work collaboratively with and through others

Ideally, you’ll also have

• Experience with learning management systems (LMS) and other training tools
• Excellent active listening skills
• Experience establishing and maintaining active knowledge of the broad and complex EY technology estate
• Strong verbal and written skills with the ability to draft effective, business-ready training materials
• Advanced interpersonal and stakeholder management skills
• Experience with content production and planning calendars

What we offer

As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a significant impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture : You’ll be accepted for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

The opportunity

• Guidewire Claim Centre Support with 3 to 6 Yrs

Your key responsibilities

• Guidewire Claim Center Support and Maintenance (Staff 3-6 years)
• Must be flexible to work in shifts (Rotational Shift – India Shift, UK Shift) and On Call Support on a roster-ed rotational basis.
• Experience in maintenance and support, maintenance, configuration, testing, integration, and deployment.
• Manages the Guidewire CC Configuration and Integration.
• Design, modifies and implements Guidewire product suite.

Skills and attributes for success

• Deep understanding of Guidewire framework, implementation, architecture and components.
• Must have experience in GuideWire Claim Center 9.0 version+
• Well versed in development streams - Configuration/Integration/Both
• Strong knowledge in Guidewire platform (Gosu scripting / UI / Data Model)
• Implementation of Rules (including UI Validation) using GOSU scripting.
• Metadata Configuration of Rules (including UI Validation).
• Integration with External Systems and Guidewire Platform supported integration techniques.
• Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT
• Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System
• Should have strong knowledge and experience on Tomcat and or Websphere/WebLogic
• Real time knowledge and experience on enterprise system integration, preferably from Insurance domain background.
• Experience in Insurance domain, preferably in Property & Casualty.
• Should have understanding and experience of software development best practices.
• Excellent business communication skills
• Excellent leadership skills
• Prior Client facing experience
• Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins.
• Understand service management and change management activities, along with SLAa and estimator tools.
• Should have worked on incident management and problem management.

To qualify for the role, you must have

• Guidewire CC Config
• Gosu Scripting, UI & Data Models
• Core Java, J2EE, XML, Web Services (SOAP/REST), ANT
• SQL, Spring, Hibernate, Castor, any Enterprise Messaging System
• Tomcat and or Web sphere/WebLogic.

Certification:

• Guidewire CC (Good to have)
• ITIL certification (Good to have)

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Generative AI – Application Developer (.NET)

Ever-increasing regulations require tax departments to gather, organize and study more data than ever before. Often the data necessary to satisfy these ever-increasing and complex regulations must be collected from a variety of systems and departments throughout an organization. Effectively and efficiently handling the variety and volume of data is often extremely challenging and time consuming for a company.

Your key responsibilities

• Design, develop, and implement AI agents/plugins/interfaces and APIs, ensuring integration with various systems aligns with the core product/ platform development strategy.
• Estimate and manage technical efforts, including work breakdown structures, risks, and solutions, while adhering to development methodologies and KPIs.
• Maintain effective communication within the team and with stakeholders, proactively managing expectations and collaborating on problem-solving.
• Contribute to the refinement of development/engineering methodologies and standards, anticipating potential issues and leading the resolution process.

Must-Have:

• Skilled in full-stack application development with .NET C#, REST Api, React or any other typescript based UI frameworks, SQL databases
• Advanced knowledge of Azure services such as Azure app services, Azure Functions, Entra ID etc.
• Containerisation – Docker, Azure container apps, Azure Kubernetes Services (AKS)
• No-SQL database such Cosmos or Mongo DB
• Working experience with source control such as git or TFVC
• CI/CD pipelines, Azure DevOps, GitHub Actions etc.
• Generative AI application development with Azure OpenAI, Semantic Kernel, and Vector databases like Azure AI search, Postgres, etc.
• Fundamental understanding of various types of Large Language Models (LLMs)
• Fundamental understanding of Retrieval Augment Generation (RAG) techniques
• Fundamental understanding of classical AI/ML
• Skilled in Advanced prompt engineering

Nice-to-Have:

• Awareness about various AI Agents/ Agentic workflow frameworks and SDKs
• Graph Database such as Neo4j
• Experience with M365 Copilot Studio
• Microsoft Azure AI-900/ AI-102 Certification

Behavioural Skills:

• Excellent learning ability.
• Strong communication skill.
• Flexibility to work both independently and as part of a larger team.
• Strong analytical skills and attention to detail.
• The ability to adapt your work style to work with both internal and client team members.

To qualify for the role, you must have

• Bachelor’s / master’s degree in software engineering / information technology / BE/ B.TECH
• An overall 5 – 9 years of experience.

Ideally, you’ll also have

• Thorough knowledge Tax or Finance Domain.
• Strong analytical skills and attention to detail.

What we look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide.
• Opportunities to work with EY TAS practices globally with leading businesses across a range of industries

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

We are seeking an experienced Confluent Kafka Administrator to manage and maintain our Kafka infrastructure. The ideal candidate will have a minimum of 5-8 years of experience with Confluent Kafka and a strong background in data streaming and real-time data processing.

Your key responsibilities

• Kafka Cluster Management : Install, configure, and manage Kafka clusters, including Confluent Kafka components.
• Monitoring and Performance Tuning : Monitor Kafka clusters for performance, reliability, and capacity planning. Optimize Kafka performance and troubleshoot issues.
• Security : Implement and manage security measures for Kafka clusters, including encryption, authentication, and authorization.
• Data Integration : Work with development teams to integrate Kafka with various data sources and sinks.
• Upgrades and Patching : Plan and execute upgrades and patches for Kafka clusters to ensure they are up-to-date with the latest features and security fixes.
• Disaster Recovery : Develop and maintain disaster recovery plans for Kafka clusters.
• Documentation : Create and maintain documentation for Kafka configurations, processes, and procedures.
• Support : Provide support for Kafka-related issues and work closely with other teams to resolve any problems.
• Topic Management : Manage Kafka topics, including adding and removing topic configurations, setting cleanup policies, and configuring retention times.

• Support 24/7 shift coverage for BAU production support. Ready to work in Shift and flexible to work on weekends.

Skills and attributes for success

• Experience: Minimum of 5 years of experience with Confluent Kafka.
• Technical Skills: Strong knowledge of Kafka architecture, Kraft mode (Kafka Raft), Kafka Connect, Kafka Streams, and KSQL.
• Scripting and Automation: Proficiency in scripting languages (e.g., Python, Bash) and automation tools (e.g., Ansible, Terraform).
• Monitoring Tools: Experience with monitoring tools like Prometheus, Grafana, Dynatrace, and Splunk ITSI.
• Security: Knowledge of security best practices for Kafka, including SSL/TLS, Kerberos, and RBAC.
• Problem-Solving: Strong analytical and problem-solving skills.
• Communication: Excellent communication and collaboration skills.

To qualify for the role, you must have

• Certifications : Confluent Certified Administrator or Developer.
• Cloud Experience : Experience with cloud platforms (e.g., AWS) and managing Kafka in cloud environments.
• DevOps : Familiarity with DevOps practices and tools.
• Database Knowledge : Experience with databases such as PostgreSQL, MySQL, or MongoDB.
• Big Data Technologies : Familiarity with big data technologies like Hadoop, Spark, or Flink.
• Containerization and Orchestration : Experience with Docker and Kubernetes.
• CI/CD Pipelines : Knowledge of continuous integration and continuous deployment (CI/CD) pipelines.
• Agile Methodologies : Experience working in Agile development environments.

Soft Skills:

Strong leadership, project management, and mentoring skills.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Your key responsibilities

• Conducting the conception, design, blueprinting and implementation of Financial Accounting and Controlling solutions in the environment of the SAP ERP / S4 HANA / Central Finance system architecture
• Integrating further SAP applications and system such as e.g. Concur, Ariba, etc.
• Enabling the finance function of the future together with our clients, e.g. in the areas of corporate governance, business intelligence and optimized financial processes that reflect industry- and business-specific needs with the support of SAP technology
• Using modern technology platforms such as S/4 HANA Finance to provide transparent information on profitability, service delivery and cost management to our clients
• Reviewing and performing financial process optimization leveraging SAP Best Practices on SAP platforms
• Supporting experienced colleagues in the design, analysis and optimization of processes and introducing coworkers to SAP topics
• Developing our consulting practice and supporting in carrying out trainings as well as in publishing articles or presenting at conferences
• Using our interdisciplinary range of services to set-up holistic ERP solutions for our customers
• Being continuously trained on new SAP technologies with the opportunity to become SAP-certified

Skills and attributes for success

• A university degree in Economics, Industrial Engineering or Business Information Systems with excellent results
• At least 6 to 10 years of consulting experience with a focus on Finance, Accounting and Controlling
• End-2-End System implementation and transformation experience in SAP S/4HANA and/or SAP S/4 Central Finance at a leading company
• Good understanding of financial end-to-end processes such as Record-to-Report, Order-to-Cash, Source-to-Settle and/or knowledge in Accounts Payable, Accounts Receivable, General Ledger or Asset Accounting
• Experience in translating business concepts into IT designs with one or more ERP systems such as SAP FI/CO, S/4 HANA, S/4 HANA Cloud, Tagetik or Microsoft NAV
• Flexibility and willingness to travel
• As an international company, we require fluency in English and German or French

What we offer you

Click to find out more about our benefits and corporate social responsibility.

Consulting D&A ¬ SQL/TSQL + Power BI– Senior

As part of our EY-DnA team, you will help clients in developing and implementing data analyses, data collection systems and other strategies that optimize statistical efficiency and quality. Working with latest tools available in the market you will help clients by acquiring data from primary or secondary data sources and maintain databases/data systems and help to identify, analyse, and interpret trends or patterns in complex data sets.

Using your expertise in data analytics you will help our clients to view data in context and make smarter business decisions to achieve improved products and services.

Your key role and responsibilities

• Work as a Senior team member to contribute in various technical streams EY DnA implementation project.
• Client focused with good presentation, communication and relationship building skills.
• Use an issue-based approach to deliver growth, market and portfolio strategy engagements for corporates
• Strong communication, presentation and team building skills and experience in producing high quality reports, papers, and presentations
• Exposure to BI and other visualisation tools in the market
• Building a quality culture
• Foster teamwork
• Participating in the organization-wide people initiatives

Skills and attributes for success

• BE/BTech/MCA/MBA with adequate industry experience
• Should be at least around 3-7 years of experience in Enterprise intelligence
• Ability to translate business requirements/mock-ups/blueprints into technical solutions
• Ingesting data from a variety of corporate data sources and performing required transformations in Power BI query editor.
• Build dashboards, reports and cubes using SQL, MDX, DAX, Power BI.
• Developing calculations in DAX which are accurate and performant on large datasets.
• Designing effective layouts using themes and report grids, working closely with our UX design team.
• Utilising the navigation features in Power BI (e.g. bookmarks, drill-throughs) to guide readers through a compelling data-driven story.
• Deployment and other admin related activities such as scheduling data refresh, sending outputs to users via mail, access control etc.
• Guide the users with the industry standard practices in terms of Power BI dashboard development and maintenance.
• Should have an understanding of various pricing tiers and differentiators between various Power BI licences.
• Working with our clients to manage User Acceptance Testing (UAT) processes and fixing any defects identified.
• Publishing reports via the Power BI service, managing them through distribution of apps and monitoring usage/data refreshes/security access.
• Knowledge of cloud computing, preferably on Azure.
• Strong DWH basics.
• Strong data modelling skills.
• Familiar with Agile and Waterfall SDLC process
• Should be at least 2+ years of experience in Enterprise intelligence
• Experience with relational databases and strong SQL and PL/SQL skills for querying data
• SQL coding experience on large projects working with newer versions of SQL Server (2014 and newer)

Nice to have:

• Power BI Data Analyst Associate Certification
• Experience in design tools like Figma

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible rolewith challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Required Skills on Azure and Python

• Azure Services: Strong knowledge in Azure Web Services, Azure SQL
• Computer Vision: Image analysis, OCR, and facial recognition using Azure APIs.
• Text Analytics: Sentiment analysis, key phrase extraction, and language detection.
• Speech Services: Speech-to-text, text-to-speech, and speaker recognition.
• Language Understanding (LUIS): Building and training language models.
• Azure Bot Services: Integrating bots with cognitive capabilities.
• Azure AI Studio / OpenAI on Azure: Working with generative AI models.
• Security & Compliance: Managing keys, endpoints, and access control.
• Core Python: Data structures, OOP, exception handling.
• API Integration: Consuming REST APIs (e.g., Azure SDKs).
• Data Processing: Using pandas, NumPy, and json for data manipulation.
• AI/ML Libraries: Familiarity with scikit-learn, transformers, or OpenAI SDKs.

Required Skills on React

• Component-Based Architecture: Building reusable functional components.
• Hooks: useState, useEffect, useContext, and custom hooks.
• State Management: Context API, Redux Toolkit, or Zustand.
• API Integration: Fetching and displaying data from Azure services.

Soft Skills

• Excellent Communication Skills
• Team Player
• Self-starter and highly motivated
• Ability to handle high pressure and fast paced situations
• Excellent presentation skills
• Ability to work with globally distributed teams

Roles and Responsibilities:

• Understand existing application architecture and solution design
• Design individual components and develop the components
• Work with other architects, leads, team members in an agile scrum environment
• Hands on development
• Design and develop applications that can be hosted on Azure cloud
• Design and develop framework and core functionality
• Identify the gaps and come up with working solutions
• Understand enterprise application design framework and processes
• Lead or Mentor junior and/or mid-level developers
• Review code and establish best practices
• Look out for latest technologies and match up with EY use case and solve business problems efficiently
• Ability to look at the big picture
• Proven experience in designing highly secured and scalable web applications on Azure cloud
• Keep management up to date with the progress
• Work under Agile design, development framework
• Good hands on development experience required

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.