דרושים Abogado Jr ב-Ey ב-Costa Rica, San José
EY Abogado Jr Costa Rica, San José
FSO CBS (Experienced Management) / Senior Associate
You’ll work to successfully execute resource/scheduling assignments that are complex and require extensive relationships with engagement managers. You’ll focus on matching resource needs with availability while taking into consideration skills required, personal preferences and engagement risk. You’ll coordinate with other EM managers and client service leaders to balance workloads and address staffing needs as required.
Your key responsibilities
- Assign appropriate client service personnel to engagements by accessing information, reviewing options available and presenting recommendations based on subarea policies and client requirements. Challenge, as appropriate, scheduled hours and personnel to make sure of efficient utilization of resources.
- Promote and monitor the sharing of resources; network with other team members across subareas and service lines to address resource needs and/or conflicts.
- Identify and address scheduling risks (e.g., excessively high/low utilization, morale issues, performance issues, staff/engagement/client issues). Take action to decrease unassigned time and balance the workload of engagement teams.
- Resolve conflicts with engagement team members to identify appropriate alternatives in a timely manner considering engagement requirements and developmental goals of supported staff.
- Build relationships and communicate continuously with client service personnel to identify personal schedule preferences and/or career development goals
- Appropriately prioritize staffing decisions by focusing on engagement needs.
- Counsel supported personnel as needed/requested; raise issues to leadership as appropriate.
- Work cross-functionally with other support functions, including recruiting, talent, and visa and immigration, to best support client servers.
- Read, review and interpret utilization and scheduling reports. Utilize scheduling tools to assist in forecasting hours, tracking utilization and monitoring headcount. Communicate data to leadership and drive strategic conversations to track plan utilization.
- Raise critical and complex issues identified to EM leadership.
Skills and attributes for success
- Strong analytical skills; detail-oriented
- Proficient using Microsoft applications, particularly Excel
- Ability to work independently
- Very strong communication skills, both oral and written
- Proficient at negotiation and conflict management
- Strong client service focus: responsive to requests and maintains a sense of urgency in resolving issues
To qualify for the role, you must have
- Bachelor's degree or equivalent work experience
- 3 plus years of experience. Experience in a professional services firm desired
Ideally, you’ll also have
- Proficiency in use of scheduling tool and other Microsoft applications
- Ability to coordinate multiple tasks; strong organizational skills
- Strong problem-solving skills
What we look for
We’re interested in knowledgeable professionals ready to take ownership for spotting trends and improving our processes. You’ll need to be naturally curious, ready to learn and have a genuine passion for improvement. If you’re aiming to influence change within a world-class organization, all while developing your own career, this role is for you.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
משרות נוספות שיכולות לעניין אותך
EY Abogado Costa Rica, San José
En EY, tendrás la oportunidad de construir una carrera tan única como tú, con la escala global, el apoyo, la cultura inclusiva y la tecnología para convertirte en la mejor versión de ti. Y contamos con tu voz y perspectiva únicas para ayudar a EY a ser aún mejor. Únete a nosotros y construye una experiencia excepcional para ti, y un mundo laboral mejor para todos.
La oportunidad
Trabajarás con variedad de clientes para brindarles servicios profesionales y participarás en actividades de desarrollo del negocio . A cambio, puede esperar un aprendizaje y desarrollo de primera clase adaptado a sus intereses y motivaciones únicos. Tendrás todas las habilidades, conocimientos y oportunidades para progresar y estar listo para construir un mundo laboral mejor para nuestra gente, nuestros clientes y las comunidades que nos apoyan.
Tus principales responsabilidades
- Asegurar el funcionamiento correcto de la solución, dando soporte a problemas que salgan a diario.
- Ayudar al cliente en analizar, diagnosticar, replicar problemas hasta su solución.
- Mantener una comunicación constante con el cliente, comunicando avances y estatus en la solución de problemas.
- Ejecutar, dar soporte y mantenimiento a proyectos de tecnología después del periodo de transición, asegurando que fueron implementados de manera correcta.
- Cumplir con el SLA (service level agreement) establecido con el cliente,
- Dar seguimiento a incidentes
- Documentación de soluciones frecuentes
- Experiencia liderando equipos de soporte
- Llevar métricas de cumplimiento de incidentes, tiempo de resolución, complejidad y mejores prácticas de soporte
- Experiencia creando planes de soporte para distintos tipos de aplicaciones en distintas tecnologías .
Para poder optar al puesto debes tener:
Formación:
- Grado mínimo de Licenciatura en Derecho. Para lo cual se deberá presentar copia certificada del título que lo acredite.
- Cursado programas de especialización en la nueva Ley General de Contratación Pública, N° 9986.
- 5 años de Incorporado al Colegio de Abogados de Costa Rica.
Experiencia:
- 8 años de experiencia laboral en materia de Derecho Público o Contratación Administrativa en Costa Rica.
- 3 años de experiencia en procesos contencioso administrativos.
Conocimiento de sistemas: SICOP
Habilidades Blandas:
- Trabajo en equipo
- Liderazgo
Lo que buscamos
Estamos buscando líderes que tengan una visión creativa y la confianza para convertir esa visión en realidad. Tendrás mucha autonomía en la ejecución de tus actividades, por lo que también deberás tener la habilidad de tomar la iniciativa y buscar oportunidades para mejorar nuestras relaciones y procesos actuales.
Lo que ofrecemos
- Aprendizaje continuo: Desarrollarás la mentalidad y las habilidades necesarias para afrontar lo que venga después.
- El éxito lo defines tú: Te proporcionaremos las herramientas y la flexibilidad para que puedas tener un impacto significativo, a tu manera.
- Liderazgo transformador: Te daremos las ideas, el entrenamiento y la confianza para ser el líder que el mundo necesita.
- Cultura diversa e inclusiva: Se le aceptará por lo que es y se le permitirá utilizar su voz para ayudar a otros a encontrar la suya.
Si puedes demostrar que cumples los criterios anteriores, ponte en contacto con nosotros lo antes posible.
La experiencia excepcional de EY. Es tuya para construirla.
EY | Construyendo un mundo laboral mejor
EY existe para construir un mundo laboral mejor, ayudando a crear valor a largo plazo para los clientes, las personas y la sociedad y a construir la confianza en los mercados de capitales.
Con la ayuda de los datos y la tecnología, diversos equipos de EY en más de 150 países proporcionan confianza a través de la garantía y ayudan a los clientes a crecer, transformarse y operar.
Trabajando en las áreas de aseguramiento, consultoría, derecho, estrategia, impuestos y transacciones, los equipos de EY plantean mejores preguntas para encontrar nuevas respuestas a los complejos problemas a los que se enfrenta el mundo actual.
משרות נוספות שיכולות לעניין אותך
FSO CBS (Experienced Management) / Senior Associate
You’ll work to successfully execute resource/scheduling assignments that are complex and require extensive relationships with engagement managers. You’ll focus on matching resource needs with availability while taking into consideration skills required, personal preferences and engagement risk. You’ll coordinate with other EM managers and client service leaders to balance workloads and address staffing needs as required.
Your key responsibilities
- Assign appropriate client service personnel to engagements by accessing information, reviewing options available and presenting recommendations based on subarea policies and client requirements. Challenge, as appropriate, scheduled hours and personnel to make sure of efficient utilization of resources.
- Promote and monitor the sharing of resources; network with other team members across subareas and service lines to address resource needs and/or conflicts.
- Identify and address scheduling risks (e.g., excessively high/low utilization, morale issues, performance issues, staff/engagement/client issues). Take action to decrease unassigned time and balance the workload of engagement teams.
- Resolve conflicts with engagement team members to identify appropriate alternatives in a timely manner considering engagement requirements and developmental goals of supported staff.
- Build relationships and communicate continuously with client service personnel to identify personal schedule preferences and/or career development goals
- Appropriately prioritize staffing decisions by focusing on engagement needs.
- Counsel supported personnel as needed/requested; raise issues to leadership as appropriate.
- Work cross-functionally with other support functions, including recruiting, talent, and visa and immigration, to best support client servers.
- Read, review and interpret utilization and scheduling reports. Utilize scheduling tools to assist in forecasting hours, tracking utilization and monitoring headcount. Communicate data to leadership and drive strategic conversations to track plan utilization.
- Raise critical and complex issues identified to EM leadership.
Skills and attributes for success
- Strong analytical skills; detail-oriented
- Proficient using Microsoft applications, particularly Excel
- Ability to work independently
- Very strong communication skills, both oral and written
- Proficient at negotiation and conflict management
- Strong client service focus: responsive to requests and maintains a sense of urgency in resolving issues
To qualify for the role, you must have
- Bachelor's degree or equivalent work experience
- 3 plus years of experience. Experience in a professional services firm desired
Ideally, you’ll also have
- Proficiency in use of scheduling tool and other Microsoft applications
- Ability to coordinate multiple tasks; strong organizational skills
- Strong problem-solving skills
What we look for
We’re interested in knowledgeable professionals ready to take ownership for spotting trends and improving our processes. You’ll need to be naturally curious, ready to learn and have a genuine passion for improvement. If you’re aiming to influence change within a world-class organization, all while developing your own career, this role is for you.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
משרות נוספות שיכולות לעניין אותך
