דרושים On-site Technology Support ב-Ey ב-Canada, Calgary

Your key responsibilities

The candidate will be required to participate in both internal and external audit services. This includes, but not limited to:

Business development:

• Identify and pursue new business opportunities within the technology risk domain.
• Develop and execute strategies to expand the client base, increase market share & achieve revenue targets
• Collaborate with other EY service lines to cross-sell and deliver integrated solutions to clients.
• Contribute to the development and execution of the go-to-market strategy for the Technology Risk group.
• Stay abreast of industry trends, emerging risks, and regulatory changes to inform service offerings and market positioning.
• Represent EY at industry events, conferences, and forums to enhance the firm's visibility and reputation and play a pivotal role in augmenting EY’s footprint in the market.
• Build a robust pipeline of prospective clients & enhance relationships with current and potential clients.
• Work with teams and personal networks to generate new business opportunities.
• Participate in high visibility industry initiatives/forums to enhance EY’s brand value and showcase EY’s service and product capabilities.
• Lead business development initiatives including service offering development and roll-out, proposal development, responding to RFP’s, presentations, and negotiations with potential clients and contribute to the development of engagement plans and proposals for client needs.
• Work in collaboration with your local market leader in growing the Technology Risk services market shares and enhancing our presence in key sectors and accounts.
• Build strong internal relationships within our national and global Technology Risk practice and across EY’s service lines including Advisory, Tax and Transactions.

Client Management:

• Develop and maintain strong relationships with key clients, understanding their business needs and providing tailored risk management solutions.
• Act as the primary point of contact for clients, ensuring high levels of client satisfaction and addressing any issues or concerns promptly.
• Lead client engagements, including planning, execution, and delivery of technology risk services.

Leadership and Team Development:

• Lead and provide relevant support to the teams of managers, senior consultants and consultants, including delivering formal IT Audit related trainings.
• Provide leadership and guidance to project teams, fostering a collaborative culture of high-performance, excellence and continuous improvement.
• Lead and support partners in practice management aspects.

Execution and Delivery Excellence:

• External audits: Oversee engagements to test and opine on efficacy of IT general controls (ITGCs) and IT application controls (ITACs) to support financial statement audits / integrated audits (Internal Controls for Financial Reporting).
• Internal audits/SOX compliance testing: Assist clients in designing and implementing ITGCs and ITACs to support SOX compliance. Oversee testing of ITGCs and ITACs to confirm efficacy of controls.
• Service organization reporting – Focus on the issuance of third-party reports in the form of 3416 reports, SOC 1, SOC 2 reports, etc.
• Provide high quality professional day-to-day management of internal/external audit engagements/projects.
• Lead and support on-site coordination for audit clients including planning, briefing team on the client's IT environment and industry IT trends, communicating with the clients and completing audit engagements
• Prepares IT external audit reports on the adequacy and effectiveness of control structure, along with practical recommendations to improve the effectiveness, efficiency of a control or process.
• Able to discuss and resolve audit issues and recommendations with client management.
• Demonstrate a thorough understanding of complex information systems and apply it to client situations
• Ensure compliance with regulatory requirements and industry best practices & EY's methodologies, policies, and quality standards.

Skills and attributes for success

• Extensive experience in technology risk management, with a focus on business development and market development with a proven track record of successfully developing and executing business development strategies
• Strong understanding of technology risk, cybersecurity, and regulatory requirements
• Strong project management, analytical, interpersonal and communication skills and a strong desire to work in a team environment
• Demonstrated integrity, values, principles, and work ethic
• Strong experience interacting with clients at all levels including Leadership and Partners: Strong written, communication, and presentation skills

To qualify for the role you must have

• Minimum 8+ years of experience in IT external and/or internal audit;
• Bachelor’s Degree (or higher) in Business Administration, Commerce, Computer Science, Management Information Systems, or other relevant program required.
• Must possess relevant audit and/or accounting designation(s) (e.g. CISA, CPA, CIA, etc.) is required

Ideally, you’ll also have

• Demonstrated knowledge of COBIT, ITIL, or other IT frameworks and service organization reporting standards would be an asset
• Demonstrated knowledge of specific platforms such as SAP, Oracle, Windows, etc. would be an asset
• Hands on experience with project management or IT operations based in large enterprise resource planning systems such as Oracle Financials, SAP, etc. or information security would be an a
  

What we look for

We’re interested in highly motivated talented individuals with a strong willingness to think outside of the box. You can expect plenty of autonomy in this role, so you’ll need the motivation to take initiative and seek out opportunities to improve our current relationships and expand our business in the evolving market. If you’re serious about consulting and ready to take on some of our clients’ most complex issues, this role is for you.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Management of Audit Engagements:

• Provide high-quality professional management of internal and external audit projects.
• Understand EY’s practices and service offerings, identifying opportunities for improvement and innovation.

On-Site Coordination:

• Lead and support on-site coordination for audit clients, including planning and briefing the team on the client's IT environment and industry trends.
• Coach and mentor staff, ensuring effective communication with clients and successful completion of audit engagements.

Client Relationship Management:

• Maintain strong relationships with client management to manage expectations regarding service delivery, work products, and timelines.
• Deliver value to clients by aligning services with their specific needs and industry challenges.

Preparation of Audit Reports:

• Prepare comprehensive IT audit reports assessing the adequacy and effectiveness of control structures.
• Provide practical recommendations to enhance the effectiveness and efficiency of controls and processes.

Issue Resolution:

• Discuss and resolve IT audit issues and recommendations with client management, fostering a collaborative approach to problem-solving.
• Understanding of Information Systems:
• Demonstrate a thorough understanding of complex information systems and apply this knowledge to client situations, ensuring relevant insights are provided.

Skills and attributes for success

• A passion to contribute to the growth of the practice
• Ability to coach and mentor junior staff on engagements.
• Hands on experience with enterprise resource planning systems such as SAP S4/HANA, Oracle Financials or JD Edwards.
• Highly professional with ability to work in challenging, diverse and evolving client environments
• Excellent verbal and written communication skills
• The ability to build strong client relationships
• Strong team working skills

What we are looking for

• A minimum of 2 years of experience in IT external and/or internal audit;
• Bachelor’s Degree (or higher) in Business Administration, Commerce, Computer Science, Management Information Systems, or other relevant program required.
• Possessing relevant accounting / audit designation(s) or working towards one (e.g. CISA).
• Demonstrated knowledge of COSO, COBIT, ITIL, or other IT frameworks would be as asset.
• Proficiency using SharePoint and MS Office Suite including Excel, Word, OneNote and PowerPoint
• Willingness to travel

As an ambassador for the Tech Risk team, you will need to build a strong network internally and be able to exceed our clients' high expectations. We are seeking high performing individuals who have been recognised for exceeding expectations.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Technical Responsibilities of an On-Site technician

• Providing support to all customers within your coverage location(s): who may be working on-site, at a client engagement or off-site
• Troubleshooting and Problem solving: PC, MAC, application, and network connectivity issues, etc.
• ServiceNow ticket management; prioritizing tickets and awareness of SLAs
• Supporting Microsoft Windows and MAC operating systems
• Working knowledge of Microsoft applications: Outlook, Teams, OneDrive, Office365
• Asset management: shipping, receiving, tracking, and managing hardware assets from acquisition through disposal process
• Conference room support may include Microsoft Surface Hubs, Crestron, Condeco, Microsoft Teams Rooms, AV equipment (speakers, cameras, and monitors/kiosks)
• Printer support (installation, configuration, relocation, and troubleshooting)
• Event and Meeting Support (may occur on-site or off-site)
• Occasional travel may be required to support other EY locations, client engagement sites, or off-site events
• Provide remote hands support while guided by our network operations team (checking ports, tracing cables, rebooting hardware, upgrading devices)
• VIP/White Glove support
• Occasional after-hour support may be required

Interpersonal skills an On-site technician should have

• Outstanding customer service skills
• Excellent communication skills
• Great team mentality
• Self-motivated, organized, detail oriented, ability to multi-task
• Desire to learn and build a career as unique as you are

Experience Requirements

2+ years of on-site technical support experience, or degree in related discipline

Your key responsibilities:

This candidate will be required to participate in our Technology Risk services offering. This includes, but is not limited to:

SOC Reporting

• Work with clients to understand their business processes, control environments, and specific SOC reporting requirements, and conduct assessments of the design and operating effectiveness of their controls.
• Manage multiple SOC reporting engagements simultaneously, ensuring timely delivery and high-quality work, while effectively communicating findings and recommendations to clients both verbally and in written reports.
• Lead SOC 1 and SOC 2 engagements end to end under CSAE3416/3000, SSAE18, or ISAE 3402.
• Prepare SOC 1, SOC 2, and SOC 3 reports and ensure the reports are in accordance with relevant standards and guidelines, including AICPA and other regulatory requirements.
• Stay up-to-date with changes in SOC reporting standards and best practices, and continuously improve the SOC reporting process.
• Work collaboratively with other team members, including auditors, IT specialists, and consultants, to deliver comprehensive SOC reporting services.
• Provide coaching and training to Consultants and Seniors on SOC concepts.

Internal Controls Attestation

• Focus on reviewing management’s assertions over their business processes and IT governance, risk and controls.
• Work with the engagement team and client to create plans for accomplishing engagement objectives and a strategy that complies with professional standards and addresses the risks inherent to the engagement.
• Maintain relationships with client management to manage expectations of service, including work products, timing, and the value to be delivered.
• Demonstrate a thorough understanding of complex information systems and apply it to client situations.
• Demonstrate excellent project management skills, inspire teamwork and responsibility with engagement team members, and use current technology/tools to enhance the effectiveness of deliverables and services.
• Understand EY and its service lines and actively assess what the firm can deliver to bring value to clients.
• Play an active role in resource management, team development and training related activities.

To qualify for the role you must have:

• A minimum of 5 years of experience (post-graduation) working as an auditor for a public accounting firm or have equivalent systems/technology experience
• Extensive SOC reporting experience, as well as experience with IT Audit methodologies (internal and external audits)
• A strong understanding of the requirements set under CPA Canada, AICPA and ISAE, as it pertains to SOC reporting
• Bachelor’s Degree (or higher) in Commerce, Computer Science, Management Information Systems, or another relevant program
• Possess relevant IT / audit designation(s) (e.g. CPA, CISA, CRISC)
• Proven ability to teach and develop your team’s knowledge as it relates to CPA and AICPA reporting standards.
• Excellent leadership and teamwork skills
• Strong written and verbal communication skills
• Highly motivated, committed self-starter
• Demonstrated integrity within a professional environment
  

What we look for

As an ambassador for the Tech Risk team, you will need to build a strong network internally and be able to exceed our clients' high expectations. We are seeking high performing individuals who have been recognised for exceeding expectations.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Key Responsibilities:

• Lead the design and architecture of technology solutions that address complex business challenges and drive transformation for clients.
• Collaborate with clients to understand their business needs and develop tailored technology strategies that align with their objectives.
• Develop and maintain enterprise architecture frameworks, ensuring alignment with business strategies and industry standards.
• Collaborate with cross-functional teams to identify and analyze business requirements, translating them into architectural solutions.
• Assess current technology capabilities and identify opportunities for modernization and innovation.
• Provide thought leadership on emerging technologies and industry trends, guiding clients in their digital transformation journeys.
• Manage and mentor a team of solution architects and technical consultants, fostering a culture of collaboration and continuous improvement.
• Develop and maintain strong relationships with clients, stakeholders, and internal teams to ensure successful project delivery.
• Oversee the implementation of technology solutions, ensuring alignment with architectural standards and best practices.
• Monitor project progress, manage risks, and ensure timely delivery of high-quality solutions.
• Contribute to business development efforts by identifying opportunities for new projects and participating in proposal development.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; Master's degree preferred.
• 8+ years of experience in technology architecture, solution design, and implementation, with a focus on digital transformation.
• Proven experience as a Solution or Enterprise Architect, preferably within the oil and gas sector.
• Strong understanding of oil and gas industry processes, including upstream, midstream, and downstream operations.
• Proven experience in leading cross-functional teams and managing complex technology projects.
• Strong understanding of cloud computing, data analytics, artificial intelligence, and other emerging technologies.
• Excellent problem-solving skills and the ability to think strategically and analytically.
• Strong communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Experience in a consulting environment is highly desirable.
• Relevant certifications (e.g., TOGAF, AWS Certified Solutions Architect, etc.) are a plus.

What We Offer:

• A dynamic and inclusive work environment that fosters innovation and collaboration.
• Opportunities for professional growth and development through training and mentorship.
• Competitive salary and benefits package.
• The chance to work with leading organizations across various industries and make a meaningful impact.

Your key responsibilities

• Provide high quality professional day-to-day management of internal/external audit engagements/projects and understand EY’s practices and service offerings and identify potential opportunities to improve such service offerings
• Lead and support the on-site coordination role for audit clients including planning, briefing team on the client's IT environment and industry IT trends, coaching and mentoring staff, communicating with the clients and completing audit engagements
• Maintain relationships with client management to manage expectations of service, including work products, timing, and the value to be delivered.
• Prepares IT external audit reports on the adequacy and effectiveness of control structure, along with practical recommendations to improve the effectiveness, efficiency of a control or process.
• Able to discuss and resolve IT audit issues and recommendations with client management.
• Demonstrate a thorough understanding of complex information systems and apply it to client situations.

Skills and attributes for success

• Highly professional with ability to work in challenging, diverse and evolving client environments
• Flexible with the ability to learn quickly and leverage skills in new situations
• Excellent verbal and written communication skills
• The ability to build strong client relationships
• Strong team working skills are essential
• Strong presentation and facilitation skills
• A passion to contribute to the growth of the practice
• Strong experience interacting with clients at all levels including Staff, Leadership and Partners: Strong written, communication, and presentation skills.
• Ability to coach and mentor junior staff on engagements.

To qualify for the role you must have

• A minimum of 2 years of experience in IT external and/or internal audit;
• Bachelor’s Degree (or higher) in Business Administration, Commerce, Computer Science, Management Information Systems, or other relevant program required.
• Possessing relevant accounting / audit designation(s) or working towards one (e.g. CISA).
• Demonstrated knowledge of COBIT, ITIL, or other IT frameworks would be as asset.
• Proficiency using SharePoint and MS Office Suite including Excel, Word, OneNote and PowerPoint
• Willingness to travel

Ideally, you’ll also have

• Hands on experience with project management or IT operations based in large enterprise resource planning systems such as JD Edwards, Oracle and SAP or information security would be an asset.

What we look for

As an ambassador for the Tech Assurance team, you will need to build a strong network internally and be able to exceed our clients' high expectations. We are seeking high performing individuals who have been recognised for exceeding expectations.

Project management skills:

• Advanced data & evidence management, client management on remediation programmes, driving innovation & continuous improvement

Technical skills:

• Strong technical insight, practical knowledge & capability in your specialist capability

Versatility:

• Proven ability to adapt and learn in an innovative environment.
  

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you