Define and drive the product roadmap for speech analytics, real-time agent assist, and QM solutions, with an emphasis on technical execution and business value. Partner closely with contact center leaders...
Lead end-to-end product safety audits by reviewing global compliance documentation. Partner with sellers to guide them through the audit process in a clear, encouraging, and professional way. Help craft, implement,...
Define and drive the product roadmap for speech analytics, real-time agent assist, and QM solutions, with an emphasis on technical execution and business value. Partner closely with contact center leaders...