דרושים Director Tcgplayer ב-איביי ב-India, Bengaluru

Shape the Future of AI-Driven eCommerce Discovery

You’ll join the org and play a key role in designing the backbone of next-gen search, recommendations, and generative AI experiences.

What You’ll Work On

• Transform Product Data into Insights
  Conduct deep-dive SQL and Python analyses to uncover opportunities in taxonomy, ontology, and catalog structure that enhance discovery and user experience.

• Harness the Power of Generative AI
  Use prompt engineering and LLMs to create innovative tools for classification, taxonomy validation, and data enrichment.

• Build & Evaluate AI/ML Models
  Design frameworks to evaluate product knowledge models, semantic embeddings, and ML-based categorization systems.

• Drive Data-Informed Strategy
  Translate complex findings into clear, actionable insights for Product and Engineering teams. Influence roadmap decisions on entity resolution, catalog optimization, and knowledge graph development.

• Partner Across Functions
  Collaborate closely with Applied Research, Engineering, and Product teams to build and deploy high-impact data and AI solutions at scale.

• Experiment & Innovate Fast
  Prototype quickly, validate hypotheses, and iterate on structured data and AI-driven solutions that push boundaries.

What You Bring

• 12+ years of experience in data science or analytics roles, including 5+ years leading teams

• Proven track record building data products, knowledge graphs, and scalable data pipelines

• Deep understanding of eCommerce search, recommendation systems, and product analytics

• Hands-on experience with LLMs, prompt engineering, and RAG techniques (preferred)

• Strong communication skills and ability to influence cross-functional stakeholders

• Experience evaluating ML models with custom metrics and robust frameworks

• Startup mindset—comfortable with ambiguity, bias for action, and fast iteration

Why Join Us

• Be at the forefront of AI-powered product discovery in eCommerce

• Own high-impact initiatives in a startup-style culture with real autonomy

• Work alongside world-class talent across AI, Product, and Engineering

• Build solutions that scale—serving millions of users and shaping the future of shopping

Ready to lead the next wave of AI + Data innovation in commerce? Let’s build the future together.

• Lead Strategic Transformation: Spearhead the design, development, and evolution of eBay's Cloud Software-Defined Platforms, Infrastructure, and Networking, ensuring our private cloud compute environment is at the cutting edge of performance and scalability.

• Drive Operational Excellence with AI: Champion our Site Reliability Engineering (SRE) principles, leveraging advanced AI/ML techniques to identify new opportunities for global operational efficiency and predictive intelligence across our vast infrastructure.

• Build & Inspire World-Class Teams: Recruit, mentor, and lead a diverse, globally distributed team of infrastructure software engineers. Foster a culture of technical excellence, continuous learning, and innovation, empowering your team members to achieve their full potential and grow their careers.

• Influence & Execute: Translate high-level business needs into clear, actionable engineering plans. Provide expert technical guidance and leadership, automating processes and enhancing team productivity from ideation through deployment and operations.

• Ensure End-to-End Quality: Own the full software lifecycle instrumentation, from initial requirements gathering to robust software development and seamless deployment, ensuring quality, observability, and scalability are built-in from day one.

• Strategic Collaboration:

• 15+ years of progressive industry experience with a deep focus on large-scale infrastructure, distributed systems, and/or cloud engineering.

• 10+ years in senior leadership roles within the technology sector, ideally managing global, geographically distributed software development and operations teams.

• Proven expertise in Software-Defined Infrastructure and Software-Defined Networking.

• Demonstrated experience in Site Reliability Engineering (SRE) and building highly resilient, scalable systems.

• Experience leveraging AI/ML to drive operational insights, productivity, automation, or efficiency improvements in infrastructure.

• Exceptional ability to lead organizational change management, influence executive stakeholders, and drive consensus in complex, cross-functional environments.

• Expertise in modern global software development methodologies (e.g., Agile, DevOps).

• Superior communication skills , with a track record of clearly articulating critical technical updates and strategies to diverse audiences, including C-level leadership.

• Proficiency in infrastructure as code (IaC) and traffic engineering .

• Hands-on experience with Kubernetes and related container orchestration technologies.

• Experience with service mesh implementations .

• Leadership in open-source projects related to cloud infrastructure.

• Strong understanding of networking, cybersecurity principles, and related fields within a cloud context.

• Experience operating and scaling platforms in high-traffic, global, and exceptionally large-scale environments.

Familiarity with multiple programming languages, including

This is an opportunity to:

• Lead and manage a large team of applied researchers and engineers with deep expertise in natural language processing, large language models / Generative AI, recommender systems, and ML production engineering

• Drive applied research strategy for the eBay buyer experience, and influence how people will interact with eCommerce in the future

• Work with unique and large data sets of unstructured multimodal data representing eBay's vast and varied inventory, and millions of users

• Develop and deploy state of the art AI models

• Deploy big data technology and large scale data pipelines

• Drive marketplace GMB as well as advertising revenue via organic and sponsored recommendations

• Create a culture of applied research, innovation, experimentation and engineering excellence

Qualifications

• Advanced degree (MS or PhD) in Computer Science or a related field, with 15 years of experience in Machine Learning, AI, or large-scale engineering environments.

• Proven track record of building and leading high-impact engineering and research teams, ideally within ML/AI-focused organizations.

• Experience with a variety of data science and ML techniques, exposure to Natural Language Processing (NLP) and industrial-grade recommender systems, with a passion for solving real-world problems at scale.

• Solid background in production-level engineering practices, including Agile methodologies and object-oriented programming (e.g., Scala, Java), in high-throughput environments.

• Proven track record of having business impact with production grade cloud-native solutions, scalable data pipelines, and large-scale distributed databases.

• A history of technical thought leadership through academic publications, patents, or contributions to open-source projects or technical blogs is highly desirable.

Links to some of our previous work:

• (GenAI Agentic Platform)

• Technical Vision & Strategy:

  • Define and drive the long-term technical vision, roadmap, and architecture for the engineering organization.

  • Align engineering strategy with overall business goals and product vision.

  • Evaluate and recommend new technologies, tools, and methodologies.

  • Ensure technical decisions support scalability, reliability, security, and maintainability.

• Team Leadership & Management:

  • Lead, mentor, and grow multiple Engineering Managers and/or Team Leads.

  • Oversee the hiring, onboarding, performance management, and career development of engineering staff (including managers and senior ICs).

  • Foster a high-performing, collaborative, innovative, and inclusive engineering culture.

  • Build and maintain team morale, engagement, and retention.

• Delivery & Execution:

  • Oversee the planning, execution, and timely delivery of complex software projects across multiple teams.

  • Ensure teams adhere to best practices (coding standards, code reviews, testing, CI/CD).

  • Manage engineering budgets, resource allocation, and capacity planning.

  • Track key performance indicators (KPIs) related to delivery velocity, quality, and system health

• Process & Operational Excellence:

  • Establish, optimize, and standardize engineering processes (SDLC, Agile/Scrum/Kanban, release management, incident response).

  • Drive continuous improvement in engineering efficiency, productivity, and quality.

  • Implement and monitor metrics to measure team and organizational performance.

• Cross-Functional Collaboration:

  • Partner closely with Product Management, Design, Data Science, Security, and IT/Operations to define requirements, prioritize work, and ensure successful product delivery.

  • Collaborate with senior leadership (Sr. Directors, other Directors, Executives) on strategic initiatives and company-wide goals.

  • Represent the engineering organization in cross-functional meetings and strategic discussions.

• Technical Oversight & Quality:

  • Provide high-level technical guidance and oversight across projects.

  • Champion software quality, best practices, and operational reliability (e.g., SLOs, SLIs).

  • Ensure systems are designed for scalability, performance, and cost-efficiency.

  • Manage technical debt and advocate for necessary refactoring/infrastructure investments.

• Resource Management:

  • Growing your team through coaching, mentoring

  • Forecast hiring needs and participate in recruitment strategy.

• 10+ years of software engineering experience, with 5+ years in direct people management and 3+ years managing other managers.

• Master's degree in Computer Science, or Bachelor's degree with equivalent experience

• Proven ability to lead, inspire, mentor, and grow large engineering teams and managers. Strong coaching skills.

• Significant hands-on technical background (software development, architecture, systems design). Ability to understand complex technical challenges and trade-offs deeply, even if not coding daily.

• Ability to set technical vision, translate business strategy into engineering execution, and make long-term architectural decisions.

• Proven track record of shipping complex, high-quality software products at scale. Expertise in Agile methodologies.

• Exceptional written and verbal communication skills. Ability to articulate complex technical concepts to both technical and non-technical audiences (including executives).

• Excellent interpersonal and stakeholder management skills. Ability to build strong cross-functional partnerships.

• Strong analytical and critical thinking skills. Ability to navigate ambiguity and make sound decisions under pressure.

• Experience establishing processes, metrics, and driving continuous improvement.

• Experience in ECommerce and Shipping industry

• Experience scaling engineering organizations during rapid growth

As Director, you will set the vision and lead the execution of a portfolio of high-impact research initiatives that blend applied science, scalable engineering, and domain expertise in commerce. You’ll be responsible for not only driving core innovation but also ensuring that cutting-edge models transition into production systems with measurable business impact.

eBay is an amazing company to work for. Being on the team, you can expect to benefit from:

• A competitive salary - including stock grants and a yearly bonus

• A healthy work culture that promotes business impact and at the same time highly values your personal well-being

• Being part of a force for good in this world - eBay truly cares about its employees, its customers, and the world’s population, and takes every opportunity to make this clearly apparent

​Job Responsibilities

Strategic Leadership & Vision

• Define and own the applied research strategy for the Product Knowledge Science group.

• Identify emerging research areas aligned with eBay’s business priorities, such as AI-driven taxonomy evolution, multimodal understanding (image + text), and dynamic knowledge graph enrichment.

• Partner with Product and Engineering leadership to set research roadmaps and deliver measurable impact.

Team Building & Talent Development

• Lead, mentor, and grow a high-performing team of applied scientists, machine learning engineers, and research managers.

• Foster a culture of innovation, scientific rigor, diversity, and technical excellence.

Technical Direction

• Oversee the design, development, and deployment of ML/AI systems related to entity resolution, attribute extraction, taxonomy generation, knowledge graph construction, and product normalization.

• Ensure best practices in experimentation, evaluation, and productionization of ML models.

• Promote open innovation by guiding contributions to conferences, patents, and open-source initiatives.

Cross-functional Influence

• Collaborate with partner teams to integrate applied research into end-user products.

• Influence senior stakeholders with data-driven recommendations and thought leadership.

• ​Present key technical and novel research work in public forums and conferences

Minimum Qualifications

• M.Sc. or Ph.D. in Computer Science, Statistics, Mathematics, or equivalent field with 12+ years of relevant industry experience, including 3+ years in people and project leadership roles

• ​Industrial experience with multiple of the following: ML architecture, deployment optimization, classification, regression, NLP, clustering, Deep Learning / Neural Networks, Reinforcement Learning, or related

• Experience managing cross-functional research or AI teams

• Ability to bridge long-term technology vision with short-term delivery goals

• Strong communicator with a track record of influencing senior leadership

Additional Qualifications

• ​5 or more related publications/patents in quality conferences or journals

• Open source tool building/commits to popular threads.

• Experience on Language models and KG building

You will become the center point of contact as the senior leader for TCGplayer onsite in India, connecting with TCGplayer’s US-based business as needed and liasoning with eBay peers and partners in the India location and beyond. You will establish and evangelize for everything the TCGplayer team needs to work in concert to deliver on software development, cloud engineering, product advancement and implementations critical to achieving TCGplayer goals and objectives as part of eBay. As we mature onsite, you will help establish and support new waves of resources as we extend TCGplayer’s development and product teams in India.
What you will accomplish:

• Lead the day-to-day site operations in India for TCGplayer inside eBay’s GCC, serving as the senior-most TCGplayer representative onsite.

• Build and promote the eBay brand in India, fostering a high-performance culture that attracts, develops, and retains top-tier talent.

• Lead, motivate, and develop diverse engineering teams to maximize performance and professional growth.

• Conduct regular team meetings, performance reviews, and skills assessments.

• Foster a collaborative, results-driven environment that promotes cross-cultural communication and innovation.

• Provide on-the-ground project management and oversight for teams across multiple functions, including Product, Identity, DevOps, Cloud Platform, Data, and Mobile.

• Serve as the cultural and technical bridge between India and US teams, ensuring alignment on strategy, product vision, engineering roadmaps, and delivery outcomes.

• Partner with eBay and TCGplayer leaders and stakeholders to grow and scale the India organization, continuously improving delivery capability, culture, and retention.

• Drive cost efficiency and operational excellence, maximizing productivity while fostering an inclusive and collaborative environment.

• Lead site-level governance practices and operations, ensuring alignment with our strategic goals and standards.

• Champion team cohesion and transparent communication, reinforcing eBay/TCGplayer’s values and building a unified culture across functions and geographies.

• Provide excellent support for direct-line managers in hiring, mentoring, and career development strategies to build and sustain high-performing product, engineering, and operational teams in India.

What you will bring:

• 15+ years of experience in product development and/or software engineering, including expertise in architecture, with at least 5 years in senior leadership roles (VP/ Senior Director).

• 5+ years of experience leading India-based GCCs or Centers of Excellence (CoEs), managing at least 100 product development and engineering resources and working closely with US-based business and technology leaders.

• Proven ability to support scaling of high-performing engineering teams in India, fostering a strong team culture aligned with global organizational values.

• Experience leading cross-functional, cross-border teams and enabling alignment across product, engineering, and business stakeholders.

• Exceptional leadership, people development, and communication skills, with the ability to influence across levels, functions, and geographies.

• Demonstrated success in overseeing site operations, talent development, and delivery execution.

• Strong business and product mindset with the ability to guide technology teams through trade-offs in support of customer experience, speed, and strategic impact.

• Comfortable representing the India site in global leadership forums and serving as a cultural and operational bridge between geographies.

• Any experience with eBay in your past career.

• Strong technical background in relevant areas of our tech stack (.NET, Java, Vue, AWS, Snowflake, etc.).

• Deep understanding of enterprise architectures, modern SDLC, and platform development.

• Experience in high-scale, consumer-facing e-commerce or digital platform companies.

• Experience in product development within US-based e-commerce or Fortune 500 technology companies, with hands-on experience operating in or leading India-based GCCs especially in a high-scale, fast-paced environment.

You will become the center point of contact as the senior leader for TCGplayer onsite in India, connecting with TCGplayer’s US-based business as needed and liasoning with eBay peers and partners in the India location and beyond. You will establish and evangelize for everything the TCGplayer team needs to work in concert to deliver on software development, cloud engineering, product advancement and implementations critical to achieving TCGplayer goals and objectives as part of eBay. As we mature onsite, you will help establish and support new waves of resources as we extend TCGplayer’s development and product teams in India.
What you will accomplish:

• Lead the day-to-day site operations in India for TCGplayer inside eBay’s GCC, serving as the senior-most TCGplayer representative onsite.

• Build and promote the eBay brand in India, fostering a high-performance culture that attracts, develops, and retains top-tier talent.

• Lead, motivate, and develop diverse engineering teams to maximize performance and professional growth.

• Conduct regular team meetings, performance reviews, and skills assessments.

• Foster a collaborative, results-driven environment that promotes cross-cultural communication and innovation.

• Provide on-the-ground project management and oversight for teams across multiple functions, including Product, Identity, DevOps, Cloud Platform, Data, and Mobile.

• Serve as the cultural and technical bridge between India and US teams, ensuring alignment on strategy, product vision, engineering roadmaps, and delivery outcomes.

• Partner with eBay and TCGplayer leaders and stakeholders to grow and scale the India organization, continuously improving delivery capability, culture, and retention.

• Drive cost efficiency and operational excellence, maximizing productivity while fostering an inclusive and collaborative environment.

• Lead site-level governance practices and operations, ensuring alignment with our strategic goals and standards.

• Champion team cohesion and transparent communication, reinforcing eBay/TCGplayer’s values and building a unified culture across functions and geographies.

• Provide excellent support for direct-line managers in hiring, mentoring, and career development strategies to build and sustain high-performing product, engineering, and operational teams in India.

What you will bring:

• 15+ years of experience in product development and/or software engineering, including expertise in architecture, with at least 5 years in senior leadership roles (VP/ Senior Director).

• 5+ years of experience leading India-based GCCs or Centers of Excellence (CoEs), managing at least 100 product development and engineering resources and working closely with US-based business and technology leaders.

• Proven ability to support scaling of high-performing engineering teams in India, fostering a strong team culture aligned with global organizational values.

• Experience leading cross-functional, cross-border teams and enabling alignment across product, engineering, and business stakeholders.

• Exceptional leadership, people development, and communication skills, with the ability to influence across levels, functions, and geographies.

• Demonstrated success in overseeing site operations, talent development, and delivery execution.

• Strong business and product mindset with the ability to guide technology teams through trade-offs in support of customer experience, speed, and strategic impact.

• Comfortable representing the India site in global leadership forums and serving as a cultural and operational bridge between geographies.

• Any experience with eBay in your past career.

• Strong technical background in relevant areas of our tech stack (.NET, Java, Vue, AWS, Snowflake, etc.).

• Deep understanding of enterprise architectures, modern SDLC, and platform development.

• Experience in high-scale, consumer-facing e-commerce or digital platform companies.

• Experience in product development within US-based e-commerce or Fortune 500 technology companies, with hands-on experience operating in or leading India-based GCCs especially in a high-scale, fast-paced environment.