דרושים Service Delivery Engineer I5 ב-Dell ב-Ireland, Limerick

You will:

• Lead the resolution of issues impacting distressed product in our partner facilities.
• Partner with Level 4 support teams and Configuration Service Project Managers in resolving customer related issues.
• Lead the identification of systemic issues and collaborate with our stakeholders to provide permanent solutions
• Present daily updates on the progress of issues impacting the distressed product.

Essential Requirements

• Product (Personal Computer - Notebook, Desktop, Enterprise – Server, Networking etc) experience
• Automation / programming / scripting experience
• Root Cause / Fault Finding Analysis
• Excellent communication skills, written and verbal

Desirable Requirements

• Bachelor’s degree in Computer Engineering or similar qualification
• Artificial Intelligence experience

Application closing date:31 October 2025