דרושים Analista Jr Middle Office Deuda Capitales ב-Citi Group ב-Mexico, Mexico City

This role will be based out of the London, UK office.

Strategy and Process

• Drive execution of key strategic initiatives for CCB Globally and across Banking to ensure delivery with high quality, accuracy and timeliness. This will include a combination of leading or supporting projects or initiatives, depending on their nature
• Own the strategic, administrative, operational, and process enhancements on key CCB / Banking processes in partnership with internal other teams e.g. Cluster BE, Coverage, Loans, Resources, Strategy, Risk, Finance, etc.
• Support the Global BE team to articulate strategic priorities, support governance programs & track performance against strategic priorities
• Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed effectively
• Manage and coordinate teams of cross-functional stakeholders. Provide strategic direction and accountability across disparate teams to create excellent outcomes
• Independently lead project management of global key enabler workstreams (e.g. internal partnerships, target market framing, product gap analysis, data remediation, etc).

Business Reviews

• Analyze detailed performance metrics to understand business drivers, opportunities & threats. Monitor ongoing performance
• Leverage global data sources to prepare adhoc analysis on key strategic / operational and deliver actionable insights
• Lead/support the development of and production of materials for management presentations, town halls, etc.
• Share best practices within CCB BE broadly and across Banking.

Risk & Controls

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Substantial experience in financial services.
• Prior commercial banking experience preferred.
• Connects the dots, is proactive and takes ownership.
• Experience working in global and complex settings with multiple stakeholders.
• Proven ability to work in a team of diverse skill sets and cultures.
• Proven ability to work in high-pressure, time-sensitive environments.
• Knowledge of tech-enabled reporting tools.
• Ability to quickly grasp and master new concepts, functional and technical knowledge.
• Excellent communication skills, influence others to achieve business objectives.
• Excellent Excel and PowerPoint skills.

Education:

• Bachelor's degree/University degree or equivalent experience.

Time Type:

Responsibilities:

• Process incoming credit requests reviewing for completeness/accuracy, and convert to concise, accurately recorded credit facilities
• Analyze/evaluate credit reports as well as coordinate and follow up on actions plans, implementations, and related defects
• Maintain an executive document to track all request, changes, and action plans performed on credit reports
• Prepare weekly and monthly audit reports and contribute to achieving acceptable audit ratings
• Prepare portfolio and related credit information for internal and external auditors
• Make evaluative judgements based on the analysis of factual information
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedence
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Relevant experience required
• Experience in credit operations or similar position
• Knowledge of the processes, procedures and systems
• Proficient computer skills with a focus on Microsoft Office, Microsoft Project, and Windows domain
• Ability to work in a team-oriented environment

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Funciones

• Análisis y Dictaminacion de créditos Hipotecarios ingresados por sucursal o bien Canales Brockers
• Interpretación de buro de crédito.
• Validación de candados de seguridad de Identificación, comprobantes de domicilio y comprobantes de ingresos tales como son Estados de cuenta, Recibos de nómina, cuestionarios médicos, ingresos
• Interpretación de declaraciones anuales, estados financieros.
• Deteminar la línea de crédito
• Revision de Documentación Etapa 1 Crédito Hipotecario

Requisitos

• Experiencia en Intepretación de Búro de Crédito
• Experiencia en anaislis de créditos
• Experiencia en base de datos
• Experiencia en revisión de documentos
• Conocimiento de dictaminación de crédito, determinación de línea de crédito, dominio del Buró de crédito, un enfoque analista, atención a los detalles y trabajar en concentración, capacidad de observación.
• Dominio del buro de crédito, Experiencia en otorgamiento de crédito, determinación de línea de crédito, atención a los detalles, buen juicio, amplia capacidad de observación y concentración, Enfocado, trabajar bajo presión y con carga de trabajo constante

Zona de TrabajoAvenida Revolución , Col. Los Alpes, Delegación Álvaro Obregón, CDMX

Time Type:

Responsibilities:

• Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.)
• Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs.
• Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can-do attitude and customer first culture.
• Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively.
• Is knowledgeable about the client’s accounts and business with the bank and uses sound judgment with customers and transactions
• Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals
• Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day
• Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.)
• Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.)
• Take full ownership of clients’ problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution
• Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self-service as needed
• Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.)
• Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members
• Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi
• Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing
• Listens carefully to the client and willingly assists with any questions or problems the client has
• Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed
• Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well
• Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience.
• Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships
• Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets

Qualifications:

• 1-3 years relevant experience
• Required Skills:
  • Experience with face-to-face customer service, digital engagement and basic sales/referrals
  • Open, client service orientation and desire to help customers is required
  • Sales experience desired
  • Excellent verbal and written communication skills
  • Analytical and problem solving skills
  • Basic computer and digital tools skills
  • Availability to work Saturdays
• Preferred Skills: Retail experience

Education:

• High School diploma or equivalent

Time Type:

Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked.

Anticipated Posting Close Date:

Responsibilities:

• Apply a higher credit authority limit, credit limits may vary depending on the country
• Support an expansive array of products/services under limited supervision
• Demonstrate technical/administrative expertise
• Apply understanding of how duties relate with others in the unit and how the unit integrates with others in accomplishing function objectives
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 1-3 years relevant experience
• Specialized functional area skills and basic knowledge of underlying professional/technical principles or standards
• Knowledge of broad work area procedures and activities
• Attention to detail and task accuracy
• Detailed knowledge of a wide range of specialized administrative/technical skills
• Must pass all local requirements from a policy standpoint to analyze credit viability
• Consistently demonstrates clear and concise written and verbal communication

Education:

• High School diploma or equivalent

Funciones

• Análisis de Solicitudes para otorgar líneas tarjeta de crédito personales y tarjetas de crédito
• Evaluación de solicitudes de tarjetas de crédito
• Revisión de documentos/ solicitudes de tarjeta de crédito
• Validación de documentos y con base a ello se aprueba o se declina el crédito
• Revisión de Buro de Crédito
  

Requisitos

• Experiencia en análisis de información
• Validación documental
• Manejo de Excel/ Word Intermedio
  

Disponibilidad de horario/ turno 8 horas en el lapso de 9 am a 9 pm disponibilidad para trabajar fines de semana y días festivos, de Lunes a Domingo, con dos dias de descanso entre semana

Zona de trabajo Revolución Alvaro Obregón

Time Type:

Responsibilities:

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
• Ensure essential procedures are followed and help define operating standards and processes
• Serve as advisor or coach to new or lower level analysts
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 8+ years of relevant experience in C++ , Data structure,
• Experience in systems analysis and programming of software applications
• Experience in managing and implementing successful projects
• Working knowledge of consulting/project management techniques/methods
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Responsibilities:

• Support the sales team to sell products to the existing base through portfolio analysis of existing insurance and investment holdings, needs analysis, and customer risk profile.
• Disseminate information on industry, financial markets and competition products and analyze the same for a meaningful sales engagement.
• Drawing up the training roadmap for the individual relationship manager and ensuring successful completion of training certification on regulatory and knowledge, attitude, skills and habits.
• Ensuring the customer engagement by organizing meets and speaking about product offering to build awareness in those meets.
• Joint sales drills with relationship managers to facilitate customers buy the right iproduct.
• Build the knowledge level of Branch Managers.
• Be the compliance gatekeeper in the region/branch for adherence to regulatory guidelines.
• Be extremely vigilant for potential sales complaints, free look cancellations, surrender ratios, lapse rates and sales complaints.
• Highlight potential financial, regulatory and credit risk to the franchise.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 2-5 yeas financial sales experience preferred

Education:

• Bachelor’s/University degree or equivalent experience

• Reportaría
• Programación
• Bases de datos
• Análisis de datos
• Excel
• SQL
• Programación

Time Type:

The BP&A Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.Responsibilities:

• Independently designs/analyzes complex reports to satisfy management requirements.
• Duties include writing detailed and complex specifications for new report programs, spreadsheets, or other devices.
• Deals with variable issues with potentially broader business impact.
• Manages or directs resources/work/ projects and leading or mentoring other employees. Integrates in-depth understanding of business needs with reporting tools and methodologies.
• Applies good understanding of how the team and area integrate with others in accomplishing the objectives of the sub function / job family.
• Independently deals with most problems and has some latitude to solve complex problems.
• Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices.
• Moderate but direct impact through quality and timeliness of services provided that effect own team and closely related teams. Applies project management skills.
• Makes judgments based on the analysis of factual information.
• Interprets data and results through the use of professional judgment.
• May occasionally provide informal guidance or on-the-job-training to new team members.
• Utilizes developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years relevant experience

Education:

• Bachelor’s/University degree or equivalent experience

ACTIVIDADES:

• Desarrollo de dashboards para la dirección de Contact Center y Cobranza, con un backend de Python y visualización en Tableau.
• Extracción, análisis de datos e interpretación de los mismos.
• Detectar oportunidades para desarrollar estrategias efectivas
• Elaboración de reportes
• Reconocimiento de patrones y tendencias esenciales
• Análisis y procesamiento de textos
• Automatización de análisis de control.
• Análisis exploratorios, descriptivos y cuantitativos con Python, SQL, Excel y Tableau.

EXPERIENCIA:

• Indispensables conocimientos en programación en Python y SQL
• Indispensable manejo de Power BI y/o Tableau
• Experiencia en estadística inferencial

RECOMENDACIONES

• Revisa y analiza detenidamente el puesto de trabajo. Si cumples con los requisitos, no dudes en aplicar.
• La vacante estará publicada por 5 días hábiles y tiene fecha de vencimiento para poder postular.
• Actualiza tu perfil en Workday y asegúrate de ADJUNTAR TU CV.

Aquellos candidatos que no cumplan con los requisitos mínimos establecidos en el Job Posting serán descartados del proceso de selección. Asegúrate de demostrar claramente tu experiencia y habilidades en tu aplicación.

Time Type: