דרושים Vice President ב-Citi Group ב-Malaysia, George Town

The Senior Issue Manager - Vice President is responsible for the coordination and comprehensive management of issues with key stakeholders, such that Citi achieves and maintains compliance and appropriately remediates findings from internal and external reviews as well as self-identified issues. Includes coordinating with key stakeholders to investigate controls gaps or failures, develop corrective action plans, and provide robust challenge enabling the key stakeholders to implement sustainable solutions by addressing root causes and adopting enhanced discipline including consideration of lessons learned for the timely closure of issues.

Responsibilities:

• Assist in the coordination and comprehensive management of issues with key stakeholders

• Support issue quality reviews ensuring compliance with Issue Management Policy, Standards and Procedures

• Facilitate Business / Function Quality Control engagement across the full lifecycle of high impact issue remediations and key remediation programs

• Maintain a robust tracking and reporting issue inventory including issue quality metrics to provide visibility on the status of control gaps and Issues quality control processes highlighting risk and escalating concerns in timely manner

• Provide challenge enabling the key stakeholders to implement sustainable solutions to address root causes

• Utilize analytics to assess issue remediation trends, identify key risks, and develop insights for process improvement

• Support identification and analysis of potential control gaps and operational risks across Citi, leveraging data analysis to assess impact.

• Support key stakeholders to develop corrective action plans to address identified control gaps or failures

• Incorporate lessons learned guidance into the development of corrective action plans, promoting continuous improvement and timely closure of issues

• Ensure compliance with all relevant regulatory requirements and internal policies

• Partner with internal audit, business units, and senior management, communicating effectively to drive issue resolution, influence decision-making, and promote a culture of risk awareness

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications:

• Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.

• Ability to identify, measure, and manage key risks and controls.

• Strong knowledge in the development and execution for controls.

• Proven experience in control related functions in the financial industry.

• Proven experience in implementing sustainable solutions and improving processes.

• Understanding of compliance laws, rules, regulations, and best practices.

• Understanding of Citi’s Policies, Standards, and Procedures.

• Strong analytical skills to evaluate complex risk and control activities and processes.

• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.

• Strong problem-solving and decision-making skills

• Ability to manage multiple tasks and priorities.

• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education:

Bachelor's/University degree, Master's degree preferred

Anticipated Posting Close Date:

The Associate will be responsible for writing Annual Reviews and Quarterly Reviews, and for supporting LFU Underwriters on transactions.

Analyst Role and Responsibilities:

• Assess the credit and financial strength of Citi’s most complex Large Corporate Clients by performing fundamental credit analysis of counterparties using both quantitative and qualitative factors
• Monitor the covered portfolio, including following industry trends, impacts to key relationships, and escalation of potential credit issues to LFU Underwriters, Risk and BCMA partners
• Evaluate and gain a strong understanding of clients' business model, financial performance, and key credit drivers across various industries, through both due diligence process as part of transactions and ongoing credit monitoring responsibilities
• Assess the borrower’s cash flow profile by building projection models used in assigning a regulatory rating and driving decision on the extension of credit to highly levered obligors
• Provide analytical support across LFU’s core functions: (1) Leveraged Lending transaction origination and credit approval; (2) portfolio management and early problem recognition; (3) global leveraged lending related projects and strategic initiatives

Qualifications:

• 7-10 years of credit analysis, origination, or relevant credit experience
• Well-developed analytical skills, including an understanding of key financial components (liquidity position, leverage profile with the ability to form independent opinions on credit and recognize emerging risks)
• Team player with strong work ethic
• Strong organizational skills with ability and willingness to work under pressure and manages time and priorities effectively
• Advanced knowledge of Microsoft Word, Excel, and PowerPoint
• Three statements financial modeling experience
• Ability to take on demanding responsibilities and work independently, while juggling multiple tasks at one time effectively manage deadlines and juggle multiple tasks at once
• Awareness and adherence to the control environment including Quality Assurance and Quality Control

MBA or CFA or CA

Time Type:

As a Lead Analyst in market risk reporting team, you will be taking part in regional and global initiatives focused on risk transformation and dealing directly with senior stakeholders from various groups. The position requires exceptional people with project management skills, a strong work ethic, solid market risk analytic skills, exceptional verbal and written communication skills, and the ability to troubleshoot and follow up on problems while working under a very tight daily production cycle.

This position will give the individual exposure to:

• Contribution to Risk transformation (Automation and enhancement of Risk & Control framework)

• Understanding of market risk factors that affect VaR, SVAR, IRC, CRM, Securitization, and Standard Specific Model Risk.

• Deal with regulators and auditors to ensure compliance with policies and procedures

• Participate in risk committees about internal controls supporting Citi EMEA entities

• Understanding the relationship between VaR and the risk factors, volatilities, and correlations that go into the statistical calculation to the point where the VaR can be broken down, analyzed, and potentially corrected.

• Develop, leverage, and maintain relationships across varying levels of management and function to ensure a high degree of accuracy in Citi VaR & global market risk

• Manage and escalate the follow-ups to reconciliation discrepancies with feed support in a timely manner.

Responsibilities:

• Utilize the appropriate tools and modern techniques to appropriately visualize the firms market risk exposure

• Deliver high quality management reporting to market risk senior management using tools to visualize risk within the entities and provide meaningful insights on the firms risk exposure

• Participate in the preparation of market risk inputs to EU & UK regulatory reporting e.g. COREP, Pillar disclosures and daily backtesting processes

• Develop an understanding of legal entity/portfolio risk management, financial products and their market risk exposure profiles

• Document evolving market risk reporting requirements and work with Risk IT to deliver data and content changes

• Identify data quality issues, record them in the firms data quality inventory and ensure they are resolved by collaborating with the central data quality remediation teams.

Qualifications:

• 8+ years experience working in Risk or Finance.

• Experience with visualization tools - Tableau etc. will be mandatory.

• Good knowledge of market risk metrics and financial products .

• Superior project management & communication skills

• A good understanding of data manipulation techniques using industry standard data pipeline tools will be advantageous.

• Bachelor’s Universitydegree, preferred in a related science discipline with a master or relevant financial qualification (FRM/CFA) being an advantage.

Time Type:

In this role the job responsibilities are, but not limited to:

• Analyze, design and redesign complex business requirements, process maps, functional specifications, and communicate clearly with development teams.

• Evaluate existing recruitment business processes and identify opportunities for improvement or efficiency based on previous workday experience (must have).

• Collaborate in simultaneous global system enhancements and new vendor incubation from inception through implementation.

• Provide actionable insights and evaluate new ideas regarding our overall recruitment technology ecosystem involving workday systemic/integration/process changes based on previous experience.

• Collaborate and utilize strategic reporting data requests (ongoing) to drive future-state dashboard development, operational decision making based on results, and best practice recommendations.

• Exposure to global metrics function and utilizing recruitment metrics to drive operational improvement and efficiencies.

• Function autonomously as a change agent for all recruitment systems initiatives

• Collaborate with Practitioners to document UAT strategy, plan and scripts utilizing knowledge of current structure and future requirements as we update and upgrade systems and recruitment procedures.

• Develops and designs standards and procedures, ensures that they are adhered to throughout the software development life cycle.

• Strives for continuous improvements and streamlining of processes.

• Ensures consistency and quality of processes across the organization.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

• 4-6 years of Workday HCM configuration and integrations experience or experience supporting large scale Workday implementations, globally.

• Experience with instance of Workday recruitment in a global environment, along with downstream vendor integrations to support the recruitment process (i.e., assessments, interviewing, etc.).

• Relevant & demonstratable experience/involvement with evaluation of new and existing tools within the recruitment ecosystem such as Eightfold, Video interview vendor integrations with Workday, Digital signatures, assessments, etc.

• Should be an expert in Workday HCM functional configuration with demonstrated capabilities in redesigning recruiting business processes for large scale transformations.

• Should have intermediate to advanced understanding of Workday supported integrations including file formats like XML, XSLT, JSON etc.

• Demonstrated transformationalbusiness analystskills todrive

Soft Skills

• In-depth understanding of Systems Development Life Cycle processes.

• Thorough understanding of end-to-end testing processes, Quality Center, and other testing related tools.

• Requires communication and diplomacy skills and an ability to persuade and influence.

• Ability to strategically evaluate and provide insights and opportunities based on previous experience in recruitment technology space, along with associated metrics and market valuation.

• Strong communication skills – able to communicate effectively with colleagues at all levels within the organization.

• Good organizational skills

• Influencing skills – ability to influence stakeholders and partners across the business.

• Ability to learn quickly and be a self-starter in terms of filling knowledge gaps.

• Act as an internal consultant.

• Ability to prioritize efforts in a demanding environment.

• Bachelor’s/University degree, Master’s degree preferred

Time Type:

As a part of ourControllers Systems, Data & Operations

Controllers Systems, Data & Operations – Primary Business Information Central Office (PBIO) Lead

• In this role, you’re expected to:
  
• Ensure creation and sign-off of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, central program issue log; also ensure all program documentation are accurate and understood
• Monitor vendor performance and ensures actions are taken if performance warrants, where necessary within Finance applications assigned
• Exercise responsibility for budget, policy formulation and planning for Finance Controllers-owned applications assigned
• Ensure that the system impact for any related solutions is considered in the change management process prior to implementation
• Participate in implementation management for strategic initiatives, technology portfolio budget management in coordination with Technology Services, project support, as well as communications and policy management across Finance and Risk.
• Contribute to implementation of common technology, data and data standards, common processes to comply with internal policy procedures and external regulatory demands.
• Apply in-depth understanding of the business impact of technical contributions.
• Develop broad-based business reporting solutions to issues that have complex/multiple variables have potential to cause substantial impact if left unresolved
• Lead reengineering efforts in business's methodology, strategy, and organizational goals.
• Provide in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.
• Proactively communicate meaningful updates & insights with a variety of stakeholders, including executive stakeholders & oversight partners, clearly & precisely to help management understand progress and risks
• Apply knowledge and understanding of the businesses to solve a great variety of problems - by working directly with the senior business leaders
• Develop strategies to reduce costs, manage risk and enhance services.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Communicates effectively, develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences; able to drive consensus, and influence relationships at all levels
• Collaborate effectively by building partnerships and working well with others to meet shared objectives

• 10+ years of experience, Banking or Finance industry preferred
• Understanding of defining and implementing Data Quality programs
• Experience / Certifications in Agile Methodology preferred but not necessary
• Understanding of managing Data Quality on an ongoing basis, •
• Ability to gain confidence and trust of others through honesty, integrity and authenticity
• Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels
• Optimize work processes by balancing effective / efficient processes with a focus on continuous improvement. Demonstrate ability to balance between understanding the “big picture” while paying close attention to detail
• Organizational savvy; understands systems, management processes, knows where to go for information and how to interpret them

Time Type:

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

:

• Accountability for effective Issue Resolution & Risk Mitigation by providing design and testing support to resolve MRAs/CAPs (Corrective Action Plans) and SIIs (Self-Identified Issues) across Institutional Credit Management (ICM)

• Support Portfolio Manager in Identification of opportunities to reduce anomalies and establish guidelines / best practices to drive operational consistency across Business Units. Improve Client experience by simplifying the implied support burdens currently borne by clients and coverage staff

• Identification of governance mechanisms / controls to prevent recurrence of issues

• Ensure on-time adoption and continued improvement of the Credit Risk Process Digitalization platforms in partnership with ICM Product Development, Technology, and end users across all LoBs

• Ensure timely completion of projects within the CPSO book of work.

• Support Portfolio Manager in Partnership and Continuous engagement with applicable regional and industry stakeholders in ICM, CB, CCB, Wealth and Risk for effective Issue resolution and Risk Mitigation

• Identify scope to leverage new age tools (AI/ML) to optimize processes across the ICM organization

• Ensure ongoing and timely feedback and coaching of and AVP, Associates and Senior Analysts to sustain a strong credit culture and an unwavering commitment to excellence in analysis and execution

• Actively participate in Learning, Development and Training opportunities including instructor led courses

• Support CPSE VoE Engagement, Belonging (DEI), and Leadership scores

• Travel (less than 10%)

:

• Demonstratable financial services experience, including 10-12 years in Banking or FI Industry

• Deep knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain

• Credit Officer (CO) or demonstrating the skills aligned with that designation

• Excellent and thorough knowledge of Credit risk systems

• Ability to synthetize complex information into clear, compelling presentations and well-structured analytical workbooks.

• High awareness and adherence to the control environment

• Strategic orientation to ensure the team continues to be positioned as a thoughtful and proactive partner in providing effective resolutions and best practices for Risk Mitigation across Business units

• Proven culture carrier. Highly effective interpersonal skills, with the ability to build relationships and exert influence with and without direct authority

• Strong organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little to no supervision

• Strong written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority

• Advanced Microsoft Office (Word, Excel, and PowerPoint) skills

:

• BA/BSc in Finance or Accounting or higher degree in Business (MBA), or CFA, or any other related subject

Take the next step in your career, apply for this role at Citi today

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Transaction Management will be responsible for supporting multiple aspects of the lending lifecycle including but not limited to loan closing and servicing coordination, facilitating complex client onboarding, data management, and quality control. The team will be accountable and responsible for operational oversight of the closing and servicing of all loan transactions of the business division being supported to ensure all internal and external requirements are met.

:

• Contribute to the build and development team to support loan origination and lifecycle management which includes large complex syndicated and bilateral loans covering but not limited to corporate, commercial, real estate, structured lending and trade.

• Assist with the creation of processes, standards, procedures, controls, training, and implementation of transaction management.

• Aid in the design and implementation of technology including testing and rollout.

• Provide training and support to transaction management staff and business constituents.

• Partner with each of the originating and coverage business lines, credit risk, operations, legal, etc.

• Ensure that quality of data, controls and processes performed meet internal policies and regulatory requirements/expectations.

• Work with lines of business, transaction management, and loan operations to define and implement operational metrics and risk and control reviews to ensure all stakeholders have end to end transparency.

• Constantly improve processes, controls and efficiencies within the group and front to back across loan lifecycle

• Participate in projects to enhance performance and efficiency.

• Take part in loan remediation and loan system testing / migrations.

• Actively manage and maintain a deal closing pipeline of loan transactions.

• Coordinate and close loan transactions/lifecycle events, capture data, store documentation, troubleshoot issues/roadblocks, perform quality control

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

:

• 5-8 years of experience

• Individual must have excellent communication, organizational and interpersonal skills.

• Individual must work well under tight deadlines, manage priorities, and complete assigned tasks with minimal management follow up.

• Candidate has quantitative skills with a high proficiency with Excel and other Microsoft based programs.

• Tableau or visualization tool familiarity

• Experience with Loan IQ, transaction capture tools, etc.

• Keen attention to detail

• Developed analytical and problem-solving abilities

• Client relationship and solution skills

• Experience within a large global team supporting wholesale lending at large financial Institution

• Knowledge of wholesale loan (syndicated / bilateral) product and business, including an understanding of legal loan documentation, loan / funding mechanics, deal structure, funds flows, etc.

• Experience working with clients under time constraints to facilitate a transaction or process.

• Proven ability to collaborate with team members, Senior management and other business constituents

• Critical decision-making capabilities including the ability to identify, escalate, and propose solutions to problems

• Ability to multi-task through the practice of strong organizational and time management skills with experience in continuously following-up with various stakeholders

• Understanding and awareness of appropriate corporate and regulatory policies in relation to Lending

• Deep understanding of operational processes supporting Wholesale lending

• Focus on achieving/exceeding key operating standards within a KPI/metrics driven culture

• Ability to work in an environment where priorities are frequently changing

Education:

• Bachelors/University degree or equivalent experience

Time Type: