דרושים Officer Hr Controls Design Assessor Hybrid ב-Citi Group ב-India, Pune

Shape your Career with Citi

Citi’s

based inPune, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

The Client Onboarding Sr Mgr accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.Responsibilities:

• Responsible for customer interaction, documentation issuance, review and system setups.
• Demonstrates high level of diligence, motivation and organizational skills.
• Focuses on timely and accurate delivery of all account opening functions, as well as delivering superior customer service and resolution of customer issues.
• Performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners.
• Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams.
• Determines new work procedures, analyzes complex and variable issues with significant departmental impact.
• Supports the planning and hire of right set of people, train, guide, coach, develop and appraise and reward people based on meritocracy.
• Supports the motivation of staff through constant interaction with the team.
• Encourages cross functional training for staffs to enrich their skill base.
• Optimizes manpower to achieve higher productivity levels. Identifies and develops high performers for next level jobs/mid management position. Ensures team delivers as per service level agreements.
• Understands client requirements and implements them correctly. Understands new customer requirements and ensures adequate support to new customer requirements and initiatives.
• Monitors customer satisfaction and service level and drives process changes. Provides innovative solutions to clients.
• Ensures a robust processing environment with effective controls. Establishes risk management practice.
• Maintains a culture of risk and controls in the team through various processes and check points. Identifies means to reduce transaction defects (internal and external). Develops performance matrices to track defects, productivity. Ensures clean audit results.
• Efficiently and effectively manages new projects and ensures smooth cutover with minimized risks.
• Engages in project planning including cost management. Develops training content, training materials, trackers for the migration.
• Supports training for new staff. Develops job descriptions for hiring. Manages subordinate supervisors and project staff. Manages occasionally complex and variable issues with significant departmental impact.
• Shares responsibility for budget, policy formulation and short-term resource planning. Maintains appropriate staffing /hiring requirements to meet operational needs. Responsible for all training and development needs for assigned personnel.
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, etc.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

• 6-10 years of experience in documentation review, account maintenance and related cash products.
• Bachelor's degree in finance or economy.
• Good interpersonal communication skills. Able to communicate with internal and external business partners.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Demonstrated Project management skill including financial cost management skills.
• Advanced execution skills in a multi-tasking mode. Exposure to Customer Service and handling of system, testing and rollouts.
• Ability to achieve business objectives without compromising on controls and risk parameters established. Ability to interact confidently with senior management and / or regulators. Ability to coach and develop people, identifying and retaining talent. Able to partner with businesses and other support functions at senior levels in setting strategy and priorities. Able to strive under pressure and covert opportunity from risk. Should be open to working staggered hour /shift / over weekend and on public holidays. To ensure excellent rapport with internal stakeholders including peers and seniors and duly provide inputs to the team and ensure timely resolution of all issues, wherever there are business risks and the issues need to get addressed such cases should be raised to the senior’s forum for appropriate action and advice.
• Proficient knowledge of English (written and spoken).

Time Type:

Responsibilities:

• Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements
• Identify and analyze issues, make recommendations, and implement solutions
• Utilize knowledge of business processes, system processes, and industry standards to solve complex issues
• Analyze information and make evaluative judgements to recommend solutions and improvements
• Conduct testing and debugging, utilize script tools, and write basic code for design specifications
• Assess applicability of similar experiences and evaluate options under circumstances not covered by procedures
• Develop working knowledge of Citi’s information systems, procedures, standards, client server application development, network operations, database administration, systems administration, data center operations, and PC-based applications
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2 to 5 years of strong experience in Java/J2EE, Spring, SQL, Hibernate with expertise in design, development, performance tuning, troubleshooting and deployment
  • Good understanding of ECS, Kubernetes, and open-shift.
  • Work in an agile environment following through the best practices of agile Scrum.
  • Hands on working experience
  • Expertise in troubleshooting and problem solving.
  • Expertise in Test driven development.
  • Expertise in Authentication, Authorization, and Security.
  • Must have experience in SCMs like GIT and tools like JIRA

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Responsibilities:

• The Application Support Analyst is responsible having a good understanding of apps support procedures and concepts and basic knowledge of other technical areas to maintain, identify and define enhancements to existing applications and their operating environments; thus making recommendations for improvements.
• Analyzes existing system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes.
• Formulates and defines scope and objectives for changes through research and fact-finding combined with a basic understanding of business systems and industry standards; documents requirements.
• Partners with appropriate development and production support areas.
• Participates in validation and testing activities.
• Applies good understanding of how the team interacts with others in accomplishing the objectives of the area.
• Assesses the applicability of previous or similar experiences and evaluates options under circumstances not covered by procedures.
• Has limited but direct impact on the business through quality of activities provided; impacts team and closely related teams.
• Exchanges ideas and information in a concise and logical manner.
• Performs other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years experience or interest about apps support procedures, concepts and of other technical areas.
• Participation in some process improvements.
• Be able to work under pressure
• Analytical and troubleshooting skills.
• Knowledge in banking applications and server infrastructure
• Good interpersonal and communication skills, great teammate

Education:

• Bachelor’s/University degree or equivalent experience

Time Type:

Responsibilities:

• Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.
• Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Assist in performing a detailed analysis on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
• Help contribute to the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
• Help contribute to the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process (QA).
• Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.
• Assist in performing a detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assist in supporting Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Be part of the process to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Help ensure that adequate governance and training are in place to support management of Risk profiles.
• Contribute to the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
• Support operational risk scenario analysis and stress testing for Operational Risk Capital requirements.
• Support with risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc) (if applicable).
• Coordinate risk and control responsibilities and ensure accountabilities are embedded within FLUs, including providing training and leading by example.
• Support with standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience.
• MS Excel, MS Access. 5+ years’ experience in financial services.
• Consistently demonstrates clear and concise written and verbal communication skills
• Effective organizational influencing skills required.
• Excellent problem-solving skills Ability to comprehend the big pictures with high attention to critical details
• Demonstrated ability to develop and implement strategy and process improvement initiatives.

Education:

• Bachelor's/University degre or Equivalent experience
• , Master's degree is "Good to Have".

Time Type:

The Fund Accounting Analyst is an entry level position responsible for assisting in a variety of fund valuation activities in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the calculation of daily and periodic Net Asset Valuations (NAVs) for funds and the distribution of associated unit prices.Responsibilities:

• Monitor work activities to ensure timeliness and accuracy of the funds activities in a department, including calculation of NAV and distribution factors

• Assist in preparing financial statements, tax reporting, and regulatory filings

• Serve as the Senior Checker for complex tasks

• Review aging break items and breaks over a certain dollar threshold

• Track delivery for the clients assigned

• Assist the team manager in audit queries, client queries, and risk related items

• Serve as backup to the team coordinator or manager

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2-4 years of relevant experience
• Project Management certification preferred
• Experience in accounting, finance, or business-related area
• Experience in fund administration, change management, and/or project management
• Knowledge of financial operations
• Consistently demonstrates clear and concise written and verbal communication
• Bachelor’s degree/University degree or equivalent experience

Time Type:

he Role

As the Engineering Lead, you’ll need to demonstrate a deep understanding of user needs and contributing to the overall product vision. Our tech stack is diverse, encompassing (but not limited to) Python, Go, TypeScript, React, Kubernetes, Mongo, and Generative AI features requiring adaptability and a willingness to learn.

Key Responsibilities:

• Build and lead a high-performing full-stack engineering team in Pune
• Work with a wide variety of Citi teams (not limited to Technology) and help them drive towards everything-as-code and adoption of Codified Controls.
• Collaborate with product and engineering teams to design, build and maintain scalable and reliable web applications and services
• Be hands-on with coding and software design to ensure adherence to high quality standards and best practices
• Mentor and nurture other engineers to help them grow their skills and expertise
• Support and drive cultural change, including instigating critical thinking about controls and processes and encouraging a culture of continuous improvement

Characteristics:

• Able to identify and solve problems effectively
• Excellent communication and collaboration skills
• Pragmatic, and a creative approach to managing risk
• An advocate of inclusion and diversity in every way
• A growth mindset and willingness to learn and adapt in a fast-paced environment
• Shows enthusiasm and develops trust through empathy
• Passionate about site reliability engineering and its impact on product development
• Connected to latest technologies, like Generative AI, and keen to put them in practice
• A self-starter with the ability to work effectively in teams and remotely

Experience:

• Proven experience as an Engineering Lead, Software Engineering Manager, or similar role
• Strong expertise in multiple programming languages (preferably Python, Go and TypeScript), frameworks, and tools
• Strong understanding of both SQL and NoSQL databases
• Demonstrated expertise of developing on a range of architectures, ideally up to and including container-based micro-services with focus on scalability, reliability, maintainability, and high performance
• Experience working in a product focused team as opposed to a project focused team is beneficial

Time Type:

Preferred Experience

6-8 years of overall development work experience.

2-5 years of relevant experience in the Financial Service industry

Building scalable Java J2EE RESTful Web service applications with Angular 6+ as UI technology.

Must have worked in Agile methodologies.

Experience in writing JUnit and Karma testcases.

Experience in Autosys, JIRA, BitBukcet/Git, Eclipse, Visual Code

Knowledge of Enterprise Container Service

Good to have experience in Linux/UNIX environment and scripts

Experience working on parallel development tracks at the same time is required

Adhere to the SDLC process, & also ensure others follow process too.

Should have root cause analysis skills, able to quickly analyse and interpret code and ensure that issues are resolved or escalated appropriately.

Must have prior proven experience in coding, development and testing of programs & modules

Candidate is required to support defining and gathering regional requirements.

Candidate would work closely with the offshore development team in order to define the relevant solution design that will satisfy business requirements and support the testing and implementation of the solution.

will be the primary technology used supplemented by strong technical appreciation of Oracle database and SQL

The candidate will be responsible for Full Software Development Lifecycle, Code reviews, test case reviews and ensure code developed meets the requirements, Component Design/ Coding/ Unit testing/ Debugging, and Level 3 production support.

Implement user stories end to end with code changes in different layers including (but not limited to) UI and backend along with automated unit test cases for same.

Qualifications:

2-5 years of relevant experience in the Financial Service industry

Intermediate level experience in Applications Development role

Consistently demonstrates clear and concise written and verbal communication

Demonstrated problem-solving and decision-making skills

Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Mandatory Tech Skills:

Angular 6 or above

CSS (Less, Bootstrap)

Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Additional Job Description

Should have good knowledge on Angular

Should be familiar with Agile model

Should have basic knowledge of Java code

Should have basic knowledge on Oracle SQL queries

Banking Domain is must

Time Type: