דרושים Cash Trade Proc Rep ב-Citi Group ב-India, Chennai

Responsibilities:

• Process/review all regular, restricted and legal transfers; which include processing of payments, receivables, trade transactions, liquidity flows and wholesale card activity.
• Ensure transactions are processed/reviewed efficiently, act as a SME (subject matter expert) and recommend process improvements
• Evaluate and recommend solutions to problems through data analysis, technical experience and precedent
• Anticipate and respond to requests for deliverables with internal and external clients and vendors
• Contribute to and collaborate with cash & trade operations projects as needed
• Develop comprehension of how the cash & trade operations team interacts with others in accomplishing objectives
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous relevant experience preferred
• Fundamental comprehension of financial industry regulations
• Effective verbal and written skills
• Effective communication and analytical skills

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

***Night Shift***

Banking domain, Good communication skills, Excellent Analytical and Margin calls - Investigative skills, 8 -12 years expertise in relative domain.

Responsibilities:

• Process all regular, restricted and legal transfers; which include processing of payments, receivables, trade transactions, liquidity flows and wholesale card activity

• Ensure transactions are processed efficiently, act as a SME (subject matter expert) and recommend process improvements

• Evaluate and recommend solutions to problems through data analysis, technical experience and precedent

• Anticipate and respond to requests for deliverables with internal and external clients and vendors

• Contribute to and collaborate with cash & trade operations projects as needed

• Develop comprehension of how the cash & trade operations team interacts with others in accomplishing objectives

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous relevant experience preferred

• Fundamental comprehension of financial industry regulations

• Effective verbal and written skills

• Effective communication and analytical skills

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Responsibilities

• Provide oversight of the Sales Surveillance, Sales Practice, and conduct risk & control framework across Consumer Businesses (1st Line of Defense)
• Coordinate and work with the relevant teams to investigate conduct risk related cases & sales practice complaints, for substantiated cases, work with businesses to conduct root cause analysis and liaise with business and line control officers on any deficiencies or control gaps as well as ensuring appropriate remedial actions are in place where deficiencies are identified.
• Coordinate and oversee the sales practice complaints. Report to senior management in the Sales Complaint Review Forum to review and decide on resolutions to customers in accordance with regulatory requirements
• Perform data analysis and prepare MIS to report conduct risk issues at various governance meetings
• Conduct trend analysis and prepare materials/ lesson learnt to communicate to various Consumer teams in relevant forums to improve staff awareness of conduct risks
• Coordinate and prepare materials for governance meetings and regional reporting
• Manage the End-to-End Mystery Shopping Program including vendor management, program design, reporting and corrective action.
• Support the Sales Surveillance, Sales Practice and Conduct Management Lead on the roll out of new guidelines or global initiatives.

Qualifications:

• 2-5 years relevant experience in risk, compliance, audit or regulatory functions.
• Experience in working with the various risk and control systems and reporting requirements
• Project management skills. Excellent organizational skills, ability to prioritize and adapt to change.
• Problem solver with the ability to translate plans in actions
• Consistently demonstrates clear and concise written and verbal communication skills
• Proficient in Microsoft Office with an emphasis on MS Excel
• Self-motivated and detail oriented
• Knowledge in retail investment and insurance product is preferable

• Bachelor’s/Universitydegree or equivalent experience

Time Type:

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Responsibilities:

• This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process. Activities will include independently processing and closing loans within a complex loan operations environment
• Involved in providing day-to-day Collateral management which may include booking cash transactions and making payments, input of general ledger entries and (complex) calculations
• There may be possible interaction with other counterparties around positions and outstanding balances/claims
• Supports an expansive and/or diverse array of products (risk and control) /services
• Follows established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research and makes recommendations to management to support process improvement
• Designs and analyze moderately complex loan documentation reports for management requirements, support/control activities, and the launch of products/services
• Makes judgments based on the analysis of factual information, and provides assistance in the implementation of loan documentation process improvements
• Minimizes risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to suggest process improvements, and adhere to audit and control policies
• Often related, but not limited to loan documentation processes
• Timely management and escalation of all inquiries and issues related to loan processing
• Demonstrates a sound level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams
• Demonstrates an excellent knowledge of Bank related systems
• Has direct interaction with external customers to disseminate or explain information
• Individuals at this level exhibit strong executional capabilities
• Utilizes strong communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while being sensitive to audience diversity
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years Experience
• Elementary level knowledge of Business Processes, Systems and Tools used in the Loan Process
• Demonstrate understanding of Loan Processes, Procedures, Products and Services
• Basic awareness of managing, preparing, and reviewing loan documentation
• Able to identify, mitigate, manage, resolve, and escalate risks and issues
• Awareness of risk types, policies and control measures and processes
• Comply with applicable laws, rules, and regulations, and adhering to Policies

Education:

• Bachelor’s/University degree or equivalent experience

Time Type:

Responsibilities:

• Processes client’s requests related to system set up including signatories’ updates and documentation lodgment.
• Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes.
• Provides response to client and internal inquiries.
• Prepares documentation for archiving.
• Applies appropriate bank’s regulations while processing the requests. Remains up to date with the current procedures, internal rules, external regulations, and follows the changes in the aforementioned documents.
• Documents operation procedure updates.
• Processes clients’ instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to). Verification and authorization of data entered in the systems. Ensures all queries are dealt with in an efficient and timely manner. Escalates urgent / risk issues through the appropriate escalation channels.
• Co-operates with and supports other teams/employees upon supervisor’s instruction, including possibility of movement to another team and/or process.
• Performs other crucial tasks instructed by supervisors, e.g. participation in trainings, projects, conference calls, systems’ testing.
• Ensures high levels of client satisfaction through strong product, process and client knowledge.
• Identifies and suggests process improvements.
• Assists in the implementation of validated process improvements.
• Understands procedures and controls for operational processes.
• Supports Manager with quality assurance process.
• Participates in user acceptance test of new systems.
• Effective execution of tasks detailed within this document as well as execution of any other work instructed by supervisor related to this function.
• Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous experience in financial services preferred.
• Knowledge of bank products in the scope of opening and maintaining of bank accounts Customer communication experience (internal/external). Knowledge on the field of finances and banking.
• Flexibility, team spirit, loyalty. High attention to detail Good PC skills (Excel, Word). Fluent in both written and spoken English. Be able to work under pressure and to meet deadlines. Goal-oriented and with desire for new challenges. Customer focus. Self-motivated individual with high competency to follow through when facing obstacles. Ability to organize own work and manage time. Flexible and adaptable approach to a constantly changing work environment. Customer focus. Assertiveness. Demonstrated initiative and creativity in problem solving. Proficient knowledge of English (written and spoken).

Education:

• High School diploma or equivalent

Time Type:

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Responsibilities:

• Research, identify and recommend technology capabilities that enable the reduction of client inquiries and manual touch points
• Research current treasury and client operational trends and suggest solutions
• Work in partnership with vendors, technology, and client operations teams to prototype innovative solutions
• Propose and implement solutions that will increase operating efficiency and lead to an improved client experience
• Assist efforts to help drive high rates of client adoption
• Ensure requirements are clearly stated and that business and client needs are met throughout development
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of experience in a related role
• Proven system development lifecycle skills
• Proficient understanding of emerging technologies
• Effective verbal and written skills
• Effective analytic and presentation skills

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

The Cash, Commercial Cards and Trade Proc Analyst 2 is an intermediate level role responsible for executing complex transactions and participating in complex processes in coordination with the Transaction Services team. The overall objective is to act as a subject matter expert while processing all regular transfers, payments, trade transactions, and wholesale card activity.

• Responsibility for the maintenance of compliance environment.

• Ensure effective, robust and proactive handling of the compliance segment of the APAC Operations –Commercial Cards, Cash &Trade

• Interact with Operation staff, management, Implementations, Technology and other critical teams (i.e., Compliance, Legal & CSIS) - often with stakeholders

• Provide support to all operational processes as needed within locations.

• Participate in UAT, implementation and training

• Provide support to all operational processes as needed

• Understand the procedures and compliance policies of the Regional Processing Center

• Participate in activities related to risk, control and compliance

• May be responsible for maintaining department calendars and project workbooks

As a successful candidate, you would ideally have the following skills and exposure:

• Bachelor’s/University degree or equivalent experience

• Previous relevant experience preferred

• Fundamental comprehension of financial industry regulations

• Strong performance record, indicating a self starter who solves issues as they arise.

• Must be able to adapt to change in a fast paced environment.

• Demonstrate people management skills and the ability to influence and empower people.

• Quick learner; comfortable with and able to manage in complex systems environment and associated development process.

• Strong interpersonal skills (as relates to staff, workflow coordination and work with other Citi businesses) and strong communication skills, both oral and written.

• Flexible/sense of urgency,.

• Commitment to mobility and diversity.

• Cash & Trade Industry Knowledge.

• Technological proficiency/ knowledge.

• Working hours – 24*7

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type: