דרושים Learning Design & Dev Sr Mgr ב-Citi Group ב-קנדה

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team asBusiness Analytics Sr Analystbased in Mississauga, Canada.Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The IA Centralized Analytics functionensures that members of Internal Audit are equipped with right technology, governance and analytics platform to increase the effectiveness and performance of audit activities,expand coverage, and by thisenable robust audit assurance

In this role, you're expected to:

• Participates in designing and delivering the innovative tools for Auditors
• Has subject matter expertise in the optimization of audit processes and tools improvements.
• Defines data needs, designing, and coordinating audit solutions development in accordance with professional standards.
• Pro-actively develops automated routines to help Auditors with Audit Testing and Audit Lifecycle.
• Provides coaching to Audit team members regarding the use of solutions and supporting provision of appropriate trainings / guidelines.
• Provides support to other members of the IA Centralized Analytics team, and wider Digital Solutions and Innovation team.
• Applies understanding of business processes to identify opportunities to enhance audit efficiencies and effectiveness through the design and delivery of automated processes.
• Has strong verbal and written communication skills to clearly articulate business requirements and results and make practical recommendations for technology teams to develop solutions.
• Develops professional relationships with audit teams to assist in the definition of Audit Solution and Automation opportunities.
• Develops effective working relationships with technology and business management of the area being audited, to facilitate understanding or processes and sourcing of data.
• Promotes continuous improvement in all aspects of audit automation activities (e.g., technical environment, software, operating procedures).

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 5 years of business / audit analyst experience in providing analytical techniques and automated solutions to business needs.
• Excellent technical, programming, project management, Agile and coordination skills
• Excellent analytical ability to understand business processes and related risks and controls and design innovative audit solutions based upon audit needs.
• Strong interpersonal and multicultural skills for interfacing with all levels of internal and external audit and management.
• Self-driven, problem-solving approach. Understanding and optimization of procedures, and following these to keep quality and security of processes.
• Work experience in global environment and in large company.
• Work experience in stakeholder management and Senior Management reporting
• Detail oriented approach, consistently performing diligent self-reviews of work product, and attention to data completeness and accuracy.
• Data literate, with the ability to understand and effectively communicate what data means to technical and non-technical stakeholders.

Proficiency in two or more of the following technical skills is:

• SQL, Python
• Hadoop ecosystem (Hive, Impala, PySpark etc).
• Alteryx, KNIME
• SDLC, Agile
• Appian

Experience of the following areas would be preferred:

• Experience as an Application Manager, Developer or Agile Product Owner of Software Development.
• Gathering Business Requirements and Designing Technology Solutions
• Driving process / technology changes (proof of concept, adoption, migration)
• Knowledge of Gen-AI and prompt engineering.
• Working with non-structured data such as PDF files.
• Providing analytics / technology training to business users.
• Understanding technology architecture
• Banking Businesses (i.e., Institutional Clients Group, Consumer, Corporate Functions) or areas of expertise (i.e. Anti-Money Laundering, Regulatory Reporting)
• Big Data analysis including big data dedicated use like HUE, Hive
• Project Management / Solution Development Life Cycle / Scaled Agile Framework

What we offer:

• A chance to develop in a highly innovative environment where you can use the newest technologies in a top-quality organizational culture.
• Professional development in a truly global environment
• Inclusive and friendly corporate culture where gender diversity and equality is widely recognized
• An enjoyable and challenging learning path, which leads to a deep understanding of Citi’s products and services.

Time Type:

Role Overview/What will you do:

• A senior full stack developer on the application responsible for business book of work delivery with a view and opportunity to opine on future state architecture.
• Champion best practices in Continuous Integration and Continuous Deployment (CI/CD). Foster a culture of quality through developer-led automated testing initiatives. Drive continuous improvement in SDLC, agile and DevOps processes using key performance indicators, including DORA metrics, to enhance team efficiency and software delivery.
• Participate in design, planning and estimation discussions within the team.
• Facilitate requirement gathering and translate complex business needs into technical specifications providing feedback to BA teams to ensure best in class solution.
• Oversee the creation and maintenance of project and technical documentation.
• Identify and mitigate risks throughout the SDLC, proposing solutions to complex problems.
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation.
• Oversee production support processes, collaborating with operations and business stakeholders. Analyze issue patterns to drive improvements. Guide documentation efforts.

Key Skills and Experience required

• Java & Test-Driven Development are essential.
• React Front End Development
• Extensive experience system analysis and in programming of software applications
• Subject Matter Expert (SME) in at least one area of Applications Development and able to act as a mentor to those upskilling.

Competencies

• Ability to adjust priorities quickly as circumstances dictate and have experience working in fast paced development environments
• Ability to work autonomously
• Ability to interact with tech lead and deliver results, taking ideas to production
• You have an appetite for taking on challenges and leveraging new technologies
• You have experience working in fast paced development environments
• You agree that verbal and written communication skills are vital

Experience in any number of additional technologies (listed below) is advantageous:

• Cloud Technologies (Kubernetes, Open Shift)
• Database / Data Store / Data Query Technologies (SQL Server, Mongo, S3)

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

What we’ll provide you

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Time Type:

Responsibilities:

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements

• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards

• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint

• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation

• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals

• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions

• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of relevant experience in Apps Development or systems analysis role

• Extensive experience system analysis and in programming of software applications

• Experience in managing and implementing successful projects

• Subject Matter Expert (SME) in at least one area of Applications Development

• Ability to adjust priorities quickly as circumstances dictate

• Demonstrated leadership and project management skills

• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Responsibilities:

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
• Ensure essential procedures are followed and help define operating standards and processes
• Serve as advisor or coach to new or lower level analysts
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Experience in systems analysis and programming of software applications
• Experience in managing and implementing successful projects
• Working knowledge of consulting/project management techniques/methods
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Responsibilities:

• Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code
• Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems
• Apply fundamental knowledge of programming languages for design specifications.
• Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging
• Serve as advisor or coach to new or lower level analysts
• Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions
• Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience in the Financial Service industry
• Intermediate level experience in Applications Development role
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated problem-solving and decision-making skills
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Responsibilities:

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of relevant experience in Apps Development or systems analysis role
• Extensive experience system analysis and in programming of software applications
• Experience in managing and implementing successful projects
• Subject Matter Expert (SME) in at least one area of Applications Development
• Ability to adjust priorities quickly as circumstances dictate
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Responsibilities:

• Manage one or more Applications Development teams in an effort to accomplish established goals as well as conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
• Utilize in-depth knowledge and skills across multiple Applications Development areas to provide technical oversight across systems and applications
• Review and analyze proposed technical solutions for projects
• Contribute to formulation of strategies for applications development and other functional areas
• Develop comprehensive knowledge of how areas of business integrate to accomplish business goals
• Provide evaluative judgment based on analysis of factual data in complicated and unique situations
• Impact the Applications Development area through monitoring delivery of end results, participate in budget management, and handling day-to-day staff management issues, including resource management and allocation of work within the team/project
• Ensure essential procedures are followed and contribute to defining standards negotiating with external parties when necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of relevant experience in the Financial Service industry
• Experience as Applications Development Manager
• Experience as senior level in an Applications Development role
• Stakeholder and people management experience
• Demonstrated leadership skills
• Proven project management skills
• Basic knowledge of industry practices and standards
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type: