דרושים Software Asset Management Business Analyst ב-Cisco ב-United Kingdom, London

Minimum Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.Relevant experience is accepted in lieu of degree.
• Basic understanding of Agile principles and Scrum framework.
• Familiarity with project management tools (e.g., Jira).
• Ability to communicate effectively with technical and non-technical stakeholders.
• Demonstrated ability to learn new concepts and technologies quickly.

Preferred Qualifications

• Entry-level Scrum Master certification (e.g., CSM, PSM I).
• Internship or project experience in a software development environment.
• Strong problem-solving and conflict-resolution skills.
• Excellent interpersonal and communication skills.
• Eagerness to learn and a proactive attitude towards continuous improvement.

Your Impact:

The Engineering Architect will oversee the entire software development lifecycle, including planning, design, development, testing, deployment, and maintenance of software solutions that support demo automation and related platforms. In this role, you will collaborate closely with the product owner and content developers as key stakeholders to understand their needs and ensure the software solutions effectively address them. You will take full ownership of the development process, ensuring compliance with dCloud’s best practices and standards. Additionally, you will manage the development support process, which includes reporting, handling escalations, and facilitating communication. As the first point of contact for escalations, you will promptly notify and coordinate with the appropriate engineers to resolve issues efficiently.

Software Engineer Architect

Identify and prioritize all project-related tasks. Ability to organize, strategize, and communicate project goals, objectives, and tasks at all levels of the organization. The Engineering Architect will be responsible for effectively reporting status on all projects.

Design, develop, document, and maintain a large variety of content, mainly but not limited to demo automation. This will require meeting with content developers, extracting requirements, and helping to create designs conducive to content objectives. Engineers will be responsible for creating and maintaining a library that can be utilized by internal and other developers. Engineers will draft, test, and troubleshoot their work and automation solutions. Provide schematics as required of design concepts aiding in the build and troubleshooting of customer demonstrations.

Properly document and plan all projects prior to entering the build phase. The candidate must be well-versed in the use of standard design templates and tools (Git, Visio, PowerPoint, MS Project). The candidate will be required to justify all designs in front of a working peer group.

Minimum Qualifications:

• Bachelor’s degree in computer science, engineering, or a related discipline
• 7+ years’ experience in a software engineering role or environment
• Experience developing and deploying scalable solutions (distributed systems) in both on-premise and public cloud environments
• Proficiency in Go and Python; Java, Kotlin and/or JavaScript
• Experience working with Kubernetes, Containers, and Helm

Preferred Qualifications:

• Experience building Infrastructure as Code (IaC) using Terraform or equivalent tools
• Hands-on experience with version control (Git) and CI/CD pipelines (GitHub Actions, ArgoCD) to automate builds, tests, and deployments across enterprise environments
• Hands-on experience with AWS; GCP and/or Azure is a strong plus
• Excellent communication and presentation skills with the ability to present to both business and technical audiences with brevity and clarity
• Experience with vSphere or other virtual computing solutions (Nutanix, etc.) as well as virtual storage.
  

But “Digital Transformation” is more than just a buzzword to us. It’s a culture that fosters innovation, creativity, and yes, even failure (as long as we learn from it).

Your Impact

In this role, you will drive the sale, expansion, adoption, and profitability of Cisco’s software buying programs (including Managed Service Enterprise Agreements, Whole Portfolio Agreements, Enterprise Agreements, and recurring revenue streams) with our global service provider, channel partner, BT. This is a highly visible and strategic position responsible for the end-to-end execution plan for software, managed services, and services sales—with a focus on scalable growth. You will:

• Act as a subject matter expert on Cisco’s software models, subscriptions, managed services (including MSEA), and Customer Experience (CX) approaches, supporting partner transformation and long-term, profitable growth for Cisco and its partners.
• Develop and execute partner sales strategies for software, managed services, and recurring revenue, collaborating with cross-functional teams to accelerate partner-led sales (including Enterprise Agreements, Managed Services, MSEA, and recurring revenue streams).
• Build and maintain strong alliances with partner executives, sales leaders, service leaders, product managers, Cisco account teams, architecture specialists and the channel account team who lead the partner relationship with BT.
• Serve as a key coordination point for software, managed services, and partner organization initiatives, representing the partner channel in technical, commercial, managed services, and architectural forums.
• Drive innovation and best practices for portfolio transformation, recurring revenue acceleration, managed services growth, and partner software practice development.
• Lead, educate, and scale enablement programs with Partner Account Executives (PAEs), architecture specialists, and Customer Experience (CX) teams to strengthen the software and managed services pipeline and improve customer value realization.
• Facilitate recurring revenue, managed services, and software/services updates, demand generation, and practice build efforts with internal and partner stakeholders.
• Provide strategic input into the evolution of software buying programs, managed services offerings (including MSEA), and recurring revenue initiatives.
• Drive incremental growth in software sales.

Areas of Responsibility:

• Drive execution of software, managed services (including MSEA), and recurring revenue initiatives with BT, focusing on bookings and adoption.
• Enable partner transformation and support for new buying models, managed services (including MSEA and WPA).
• Engage with teams to provide business updates, input on strategy, and innovation in portfolio transformation.
• Represent the partner channel in technical, architectural, managed services, and commercial discussions, ensuring alignment and value delivery.
• Collaborate on business acceleration and lifecycle transformation initiatives to maximize partner and customer value.

Example Responsibilities:

• Support EA 3.0, MSLA, MSEA, and Managed Services deployment for key partners, advocating their needs internally and externally.
• Drive recurring revenue and managed services (including MSEA) updates with partner and CX teams to promote demand generation and practice build.
• Organize and deliver enablement sessions with PAMs, specialists, and partner teams to scale software and managed services (including MSEA) adoption.
• Identify and mitigate risks in major deals, ensuring successful execution and closure.

Minimum Qualifications

• Experienced sales or business development professional with a proven track record of driving incremental business growth, especially in Cisco based annuity, software, managed services, or services sales.
• Skilled at influencing and building relationships at C-level and across complex, matrixed organizations.
• Excellent communicator, able to facilitate and negotiate at all levels—internally and externally—with executive presence and clarity.
• Able to organize, motivate, and virtually lead cross-functional and cross-cultural teams to achieve shared goals.
• Entrepreneurial, proactive, and innovative, with a results-oriented, action-driven approach.
• Comfortable managing ambiguity, simplifying complex environments, and creating solutions under deadline pressure.
• Strong analytical and problem-solving skills, able to interpret and present data to drive decisions.
• Adept at identifying risk areas in sales and developing effective mitigation strategies.
• Familiar with Cisco’s portfolio, buying models, managed services (including MSEA), and the partner ecosystem; able to articulate value and drive adoption (does not need deep technical expertise, but must know where to access it).

Preferred Qualifications

• Demonstrable record of overachievement against quota and success selling Cisco software and services in a managed services environment.
• Experience in large, complex organizations and fast-paced, changing environments.
• Experience in contributing to the commercial proposal of large, complex, global deals.
• Confidence in leading through ambiguity and finding a way to ‘get things done’.
• Strategic, product, sales, marketing, analytics, and finance acumen to communicate across diverse audiences.
• Ability to scale initiatives through education, enablement, and best practice sharing.