דרושים Field Clinical Specialist - Crm Central London ב-Boston Scientific ב-United Kingdom, Dacorum

This includes conducting needs assessments to define the plan, monitoring internal learner progress, and leading the mentorship program in the country. The role also involves developing healthcare professional (HCP) programs to address specific local educational needs while leveraging EHQ programs. The specialist will conduct local HCP programs, establish criteria for evaluating training effectiveness, and continuously update lesson plans to reflect new training requirements and technical advancements.

The role is remote and based in UK.

Key Responsibilities

• Represent and own the internal and external training planfor your country, tailoring learning experiences that meet local needs
  • Develop a plan to support all new hire employees and current employees to complete progressive curriculum in required timelines, by leveraging EHQ offering
  • Conduct a needs assessment for HCPs in collaboration with the local marketing team to identify specific HCP education needs in the region
  • Develop a plan to address HCP education needs aligned with EHQ education plan and integrating both EHQ programmes and specific local programmes required
• Track and support the progress of employee-learnersin your country, ensuring development goals are met and exceeded.
  • Identify Educational gaps in collaboration with managers and mentors and implementing solutions leveraging all resources to meet established timelines
  • Provide feedback to the EHQ team on programme improvements and necessary adaptations to meet new requirements and address new needs or learnings
• Lead the mentorship program, bringing structure and inspiration to our learning culture.
  • Support all mentors in your region by identifying their development needs and helping them structure their mentoring support and gap assessment
  • Evaluate program outcomes, and plan for continuous improvement with EHQ Med Ed and country leadership support
• Execute, track and monitor results for all the HCP education programmesin your country
  • Balance EHQ and country specific education programmes to meet your country’s needs
  • Design, implement, execute, define metrics and monitor specific country education programmes defined in your plan and aligned with learning objectives
  • Assess program impact, revise objectives, and plan for continuous improvementelevating needs within the country leadership and EHQ Med Ed
• Manage budgetfor all country MedEd activities in collaboration with country marketing and business teams
• Build and maintain strong relationships with key customers, internal and external, acting as a liaison between key country educational opinion leaders and Boston Scientific programs.
• Act as the country SME for CRM education , serving as the go-to resource for training strategy, program execution, and internal support
• Communicate proactivelywith stakeholders and establish strong networking in the country organization and within the EHQ team
• Collaborate on the development of our current digital platforms and Learning Management System defining needs and utilizing the platforms in different curriculums
• Keep abreast of industry standards and trends as related to responsibility and ensure compliance with governing agency guidelines.
• Work with your manager to create a structured development plan aligned with your role progression and training needs.
• Ensures awareness and compliance with applicable standard operating procedures to meet, comply and champion all quality and regulatory commitments of Boston Scientific.
• Leverages tools and programs across the organization
• Ensure consistency in Boston Scientific branding guidelines.

Profile Requirements

• Minimum 5 years’ experience in Medical Education/ Customer programs/ Field support

• CRM (full portfolio) field support experience and expertise is required for this role (minimum 3 years)
• Training and Medical Education background will be highly valued for the role (2 years)

Experience with educational platforms (e.g. EDUCARE digital platform), Learning Management Systems, e-learning programmes and digital content will be highly valued

• University degree or equivalent required with solid expertise in Rhythm Management and CRM (disease, product, clinical)

• Promote collaboration across the organization
• Generate and champion new ideas and approaches
• Strong customer focus, both internal and external customers
• Excellent planning and organizational skills
• Problem solving oriented and detail focus
• Strong integrity, adaptability, agility
• Ability to work under pressure with multiple priorities.Ability to prioritize and focus
• Didactic, presentation and strong communication skills
• Fluency in English
• Travel approx 30%, across the UK & Ireland region

In this UK-focused role, you’ll be a key member of our broader team and will work cross-functionally with commercial, clinical, and policy colleagues to help ensure our breakthrough technologies are accessible and reimbursed across the UK healthcare system.

Your impact in this role

You’ll play a vital role in helping the business understand and navigate the UK reimbursement and health economics landscape. Your work will directly support market access, evidence generation and product adoption – across both new technologies and established products.

Your day-to-day responsibilities could include:

• Developing and executing reimbursement strategies for new and existing cardiology products within the UK market
• Supporting the design and adaptation of health economic models (e.g., cost-effectiveness, budget impact)
• Conducting and contributing to UK-specific evidence generation and market access dossiers
• Collaborating with regional and global teams to ensure UK needs are reflected in clinical trial design, economic model development, and value messaging
• Monitoring and interpreting UK policy developments that may impact reimbursement and access for Boston Scientific products
• Supporting and educating internal stakeholders (sales, marketing, clinical) on health economics and market access related topics and implications for their work

What we’re looking for

We’re ideally looking for someone with the following:

• Solid experience in health economics, market access, or reimbursement – ideally within medical devices or pharmaceuticals
• Strong understanding of UK health policy and reimbursement mechanisms
• Experience with economic modelling (cost-effectiveness, budget impact) and literature reviews
• Excellent analytical, communication, and stakeholder engagement skills
• Ability to work independently while contributing to a broader regional team
• A degree in health economics, health policy, life sciences, public health or similar (postgraduate qualification a plus)
• Fluent in English

We believe that our people are the cornerstone of our success. When you join us, you’ll be part of a supportive, forward-thinking team in a fast-paced and meaningful industry. You’ll also benefit from:

• A strong focus on career development and personal growth
• A collaborative culture that values innovation and diversity of thought
• Flexible working to support a healthy work-life balance
• The chance to make a real impact on healthcare access and patient outcomes
• Being part of a growing global leader in medical technology

United Kingdom-Hemel Hempstead; United Kingdom-Chelmsford; United Kingdom-Harlow; United Kingdom-Watford

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the Role
The Field Clinical Specialist (FCS) provides field/remote clinical, technical and educational support to assigned accounts at a Territory, Regional, National or EMEA level.

Working with the electrophysiology (EP) portfolio, this role covers the North London region with travel for case support as and when required by client needs. Work is driven by Customer demand and pre-planned support requirements, and the primary focus is with case support, using clinical expertise to influence Customer usage of the full portfolio.

This remote field-based role offers a permanent position and requires extensive travel across the North London region (approx. four days per week).

Your responsibilities will include:

• Act as a primary resource for clinical support in the areas of case coverage and basic troubleshooting for company products.
• Work is driven by Customer demand and pre-planned support requirements and may require occasional weekend work.
• Attend cases in-person/remotely with our customers and advise physicians on clinical attributes/techniques associated with our products.
• Ensure timely collection and reporting of all required medical documentation pertaining to our procedural device operation.
• Support the team to achieve projected sales goals and increase sales revenues.
• Develop a deep understanding on the workflows and specificities of each hospital and business relationships with healthcare personnel (e.g. through informal conversation, meetings, participation in conferences) to make new contacts in hospital departments and to identify key decision makers.
• Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
• Record customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.
• Provide education support on product usage and customer training.

• In this role, you will be responsible for the North London region.
• This remote field-based role requires frequent weekly travel (approx. four days per week) based on customer needs.
• On occasion, you may be required to support other colleagues and clients in South UK as and when needed.
• Occasional weekend work may be required based on customer needs.

What are we looking for in you:

• Clinical experience within Electrophysiology (EP) or Cardiac Rhythm Management (CRM), e.g., as a Field Clinical Specialist, Cardiac Physiologist, or similar.

• Successfully completed degree studies (or equivalent) within Biomedical Sciences or healthcare subject is beneficial.

• Strong communication skills.
• Can understand and communicate complex technical and clinical details.
• Can rapidly adapt to a very dynamic marketplace.
• Strong team player, collaborative, can build relationships and work cross-functionally.
• Self-motivated and can influence others.
• Flexible, adaptable but focused and persistent.
• Willing and can travel extensively as required by workload.
• Available for occasional weekend work.

What we can offer to you:

• Experience in a groundbreaking multinational company with attractive benefits.
• Inspirational colleagues and culture.
• Career development.
• Fast growing and innovative environment.
• A company team culture.
• International opportunities.
• Excellent training/development programs.
• A permanent position.
• A remote field-based role.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare.
Our culture powers our performance and we turn our shared vision into value with the contribution of our 36.000 colleagues around the world.

Purpose Statement

Develops, establishes and maintains quality engineering methodologies, systems, and practices which meet BSC, customer, and regulatory requirements. Serves as a Quality representative to improve awareness, visibility, communication on quality initiatives to support departmental, functional, site, divisional and corporate quality goals and priorities. Provides focused quality engineering support within new product development, operational, or system/services support.

Key Responsibilities

• Identify and implement effective process control systems to support the development, qualification, and on-going manufacturing of products to meet or exceed internal and external requirements.

• Lead in the implementation of assurances, process controls, and CAPA systems designed to meet or exceed internal and external requirements.

• Acts as an effective leader or team member in supporting quality disciplines, decisions, and practices.

• Apply sound, systematic problem-solving methodologies in identifying, prioritizing, communicating, and resolving quality issues.

• Assure in the development and execution of streamlined business systems which effectively identify and resolve quality issues.

Learn more about our benefits here => EMEA

Remote; Ireland-Dublin; United Kingdom-Glasgow; United Kingdom-Hemel Hempstead

Please note –The purpose of this job posting is to create a talent database for future vacancies within our organization. Please note that this posting is not directly associated with a specific job opening at this time.

Your responsibilities will include:

• Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system/software development.
• Educates customers and internal Boston Scientific employees on the merits and proper clinical usage of EP devices by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all abreast of the latest products and technological developments.
• Attend cases in labs of hospital accounts for case support and development efforts of EP systems and their components.
• Providing initial and continuous, as needed, training and feedback for development teams and sales representatives (as appropriate) on EP products, development processes, features, and procedures involving those products and features.
• Meets with existing and potential clients (e.g., physicians, physician office groups at hospitals) by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
• Develop relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospitals and to identify key decision makers to facilitate future sales.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.

What are we looking for in you:

• We are open to welcoming newly graduated Biomedical students or professionals with experience in a similar role, preferably within the Electrophysiology area.
• Strong communication skills.
• Can understand and communicate complex technical and clinical details
• Fluent in local language (C1 minimum).
• Fluent in English (B2 or higher). Also, additional language skills are appreciated.
• Can rapidly adapt to a very dynamic marketplace.
• Strong team player, collaborative, and can build relationships and work cross-functionally.
• Self-motivated and can influence others.
• Flexible, adaptable but focused and persistent.
• Willing and can travel extensively as required by workload.

What we can offer to you:

• Experience in a groundbreaking multinational company with attractive benefits.
• Upskilling.
• Mentoring.
• Company with a purposeful mission.
• Remote field-based work.

We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare.
Our culture powers our performance and we turn our shared vision into value with the contribution of our 36.000 colleagues around the world.

Key Responsibilities

• Contributes to the development of annual strategic plan by providing RSM, NSM, BUM and Marketing with detailed business intelligence for accounts in scope (e.g. market size and potential, market / product trends, business opportunities, competitive landscape, updated clinical and economic stakeholders).
• Understands account’s unmet needs and expectations and consistently develops detailed account plans, supporting RSM in Top Tier 1 accounts while autonomously performing the activity in other Tier 1, Tier 2 and (Tier 3 if applicable) accounts. Designs and executes sales strategies and activities for accounts in scope, accordingly with account plans and in compliance with national and regional target.
• Develops the stakeholder map, defines touchpoints and action plan for each of them and ensures account information are timely updated into systems.
• Builds and maintains relationships with economic stakeholders, clinical KOL, promoting Health Economics arguments and engaging decision-makers to discuss commercial programmes and solutions.
• Supports clinical colleagues in identifying and managing sales opportunity deriving from clinical support; performs, with the guidance of RSM, clinical selling based on clinical support information.
• Based on interactions with KOLs, clinical and economic stakeholders and clinical support, gathers information about next tenders and negotiation opportunities. Plans and prepares tender / proposal based on account situation and understanding. Participates in negotiations, where applicable, and, in collaboration with Tender Office, prepares administrative documents and input requested by the customer.
• Develops the deal model, supporting RSMs in Top Tier 1 accounts, and creates IPAT
• Timely reaches-out to the customer regarding new agreement, performing sales visits and contextually identifying new sales opportunity to drive future business growth.
• Performs periodic update with respective Sales Force and QBRs meeting with RSMs, leverages on monitoring and reporting content to ensure effective sales process execution.
• Records customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.

What are we looking for in you?

• A passion for innovation and a want to learn and develop
• Hunger to succeed and excel
• Growth mentality
• Patient empathy and focus

What we can offer to you:

• Attractive benefits package
• Inspirational colleagues & culture
• Fast Growing and innovative environment
• A team-oriented company culture
• International opportunities
• Excellent training/development programmes

Please note– The purpose of this job posting is to create atalent databasefor future vacancies within our organization.

Please note that this posting isdirectly associated with a specific job opening at the time being.

Key Responsibilities:

Pricing strategy and tactics
• Conduct data analysis to understand pricing status quo, where gaps in data exist, act in a proactive way to collect information from other stakeholders e.g. local tender office, marketing and sales team

Pricing execution support and tools
• Establish forums for monthly review of price and margin metrics and discussion of initiatives
• Improve deal design to increase ASPs while supporting topline goals: review price consistency across customers (e.g. price-volume), identify tenders in advance with price increase opportunities, identify product and product mix improvement opportunities, review rebates configuration
• Develop local performance-driven customer price guidance and monitor contract volume compliance
• Support implementation of new price execution tools in collaboration with the EMEA Pricing Center of Excellence (COE)

Price reporting
• Preparation of pricing reports for Monthly/Quarterly business reviews incl. preparing the template, conducting deep dive investigation for report interpretation, and drafting insights
• Lead the communication, training, and rollout of pricing reports to country organizations

Your Profile

• Degree in management, economics, engineering, or related discipline
• At least 3 years work experience in Pricing, Commercial Excellence, Sales Operations roles, exposure to Medtech industry will be a plus
• Deep knowledge and proven expertise in the field of Pricing strategy and execution
• Fluency in English is a must, strong written and verbal communication skills. Native or C1 level of additional European languages is a plus
• Analytic & strategic mindset, data-savvy, detail-oriented
• Capable to communicate complex concepts and findings in a simple and immediate manner
• Team player, promoting collaboration and works effectively with others across the organization to achieve goals and uncover opportunities
• Ability to influence and challenge sales and marketing leaders on commercial topics with confidence
• Tableau proficiency would be a plus