Business Development Manager Afib jobs at Boston Scientific in Malaysia, Kuala Lumpur

Responsibilities

• Develop further as professional sales rep by acquiring working knowledge, product knowledge, and clinical & professional selling techniques.
• Visit existing customers and/or potential customers on a regular and planned basis to promote products and services; execute marketing and promotional activities to achieve monthly, quarterly and yearly sales targets.
• Plan and develop the market strategies for promotion on existing and new products according with divisional goals and objectives.
• Provide ongoing technical training and knowledge exchange with customers through scheduled continuous medical education (CME).
• Must be willing to enter and provide case support in the Operating Theatres (OT) and Interventional Cardiac Lab (ICL).
• Able to handle professionally variety of issues, objections and complaints (if any) from relevant stakeholders, in timely manner.
• Closely monitor consignment stocks and practises good management of inventories for sales optimization and prevention of variances/discrepancies.
• Cultivate wide range of business relationships with hospital management, purchasing department and hospital staff.
• Supports team members by setting an example, coaching and providing feedback and guidance.
• May lead small projects or project steps with manageable risks and resource requirements.
• Must be able to attend all meetings, conferences and exhibitions as required.
• Good general knowledge in medical device industry (BSC and competitors) and in-depth product knowledge upon confirmation.

Key Skills & Experiences

• Degree holder preferably in medical-related field
• At least 3 years in the medical industry, preferably in medical devices
• Must be fluent in English and Malay languages, other languages is an added advantage.
• A team player and able to work harmoniously with all BSC employees.
• To represent Boston Scientific values and integrity

1. Sales & Marketing

• Visits existing and potential customers (e.g., physicians, physician office groups at hospitals) on a regular and planned basis to identify their clinical needs, goals, and constraints related to patient care and to discuss and promote our products and services to achieve monthly, quarterly and year sales targets as agreed with Manager.
• Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales
• Develops relationships and cultivates wide range of business relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
• Manages existing and acquire new customers in assigned territories under general supervision of the Manager.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
• Facilitate sales operation activities.

2. Clinical Support

• Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system/software development for EP systems and catheters.
• Attends cases in labs of hospital accounts for case support and development efforts of our capital systems and their components.
• Educates customers and internal BSC employees on the merits and proper clinical usage of our products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all abreast of the latest product and technology developments for Rhythmia system.
• Responds to customer needs and complaints regarding products and services by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
• Providing initial and continuous, as needed, training and feedback for development team and sales representatives (as appropriate) on our EP systems, development process, products and features, and procedures.
• Will be required to maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, technical knowledge of EP technology, advancements, and business landscape.
• Will be required to develop / maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, technical knowledge of EP technology, advancements, and business landscape.
• Will be required to travel occasionally depending on area coverage and training needs.

Job Requirements:

• Minimum bachelor’s degree in engineering/ biomedical/ biomedical engineering or any medical-related field.
• Minimum 5 years as an experienced and independent in the area of specialties
• Experience and familiar with EP, CRM or cardiovascular technologies will be advantageous.
• Familiarity in local speaking language like Malay. However, sufficiency in English speaking is a must.
• Candidate must be proactive and has a strong willingness to learn.
• Excellent teamwork skill.

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

• Responsible for providing continuous tools and education to self and team members to ensure up to date industry, competitor and product knowledge;
• Maintains knowledge of the industry and the competition continually seeking information from physicians, suppliers, and others to challenge, modify and prioritize regional strategies;
• Collects data from their region on competitor's sales tactics and prepares the team to counter them and keeps the marketing organization aware; Maintains awareness of industry trends and their impact on local /regional sales activities.

• Visit customers and / or potential customers of Boston Scientific on a regular and planned basis to promote products and services to achieve monthly, quarterly and yearly revenue targets, as agreed with BUM and Country Director

• Monitors own and team member's sales performance on an ongoing basis, initiating corrective actions, preparing reports, summaries, analysis and documentation on all aspects of region management;
• Assists sales support/marketing staff members in activities such as sales promotion, training or market research in planning and executing special projects;
• Ensures the effective implementation of representative customer records, key contacts, reports and company policies;
• Develops and executes sales strategies and activities in conjunction with the BUM and Country Director;
• Plans and controls expenses to ensure sales objectives are met within budget;
• Integrates individual territory plans and account profiles into a broader regional sales plan and coaches sales team accordingly, in consultation with the BUM and Country Director; Conducts quarterly sales reviews with team and manager, adjusts strategies in accordance with Country requirements;
• Participates in cross-functional and cross-divisional communication and team-work meetings;
• As interface to Clients and Customer Service has direct responsibility to facilitate, share documents and process to identify, notify and ensure any complaint or problem are addressed, thereby demonstrating high commitment to Quality in all interactions and behaviors - Drive as needed to support and facilitate any field corrective action related his/her scope;
• Participates in driving quality awareness in every employee, while guiding the local organization towards improved performance and customer oriented initiatives;
• Clinical Excellence: Is up to date and knows how to read and interpret clinical studies and data and is competent discussion partner to doctors; Maintains the skills and knowledge to sell the entire product line to all applicable buying influences and can

• As interface to Clients and Customer Service has direct responsibility to facilitate, share documents and process to identify, notify and ensure any complaint or problem are addressed, thereby demonstrating high commitment to Quality in all interactions and behaviors; Drive as needed to support and facilitate any field corrective action related his/her scope; Ensures that all products and advertisement have been through the appropriate approval processes, prior to sharing or publishing (LAR).

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

• Responsible for providing continuous tools and education to self and team members to ensure up to date industry, competitor and product knowledge;
• Maintains knowledge of the industry and the competition continually seeking information from physicians, suppliers, and others to challenge, modify and prioritize regional strategies;
• Collects data from their region on competitor's sales tactics and prepares the team to counter them and keeps the marketing organization aware; Maintains awareness of industry trends and their impact on local /regional sales activities.

• Visit customers and / or potential customers of Boston Scientific on a regular and planned basis to promote products and services to achieve monthly, quarterly and yearly revenue targets, as agreed with BUM and Country Director

• Monitors own and team member's sales performance on an ongoing basis, initiating corrective actions, preparing reports, summaries, analysis and documentation on all aspects of region management;
• Assists sales support/marketing staff members in activities such as sales promotion, training or market research in planning and executing special projects;
• Ensures the effective implementation of representative customer records, key contacts, reports and company policies;
• Develops and executes sales strategies and activities in conjunction with theBUM and Country Director;
• Plans and controls expenses to ensure sales objectives are met within budget;
• Integrates individual territory plans and account profiles into a broader regional sales plan and coaches sales team accordingly, in consultation with theBUM and Country Director; Conducts quarterly sales reviews with team and manager, adjusts strategies in accordance with Country requirements;
• Participates in cross-functional and cross-divisional communication and team-work meetings;
• As interface to Clients and Customer Service has direct responsibility to facilitate, share documents and process to identify, notify and ensure any complaint or problem are addressed, thereby demonstrating high commitment to Quality in all interactions and behaviors - Drive as needed to support and facilitate any field corrective action related his/her scope;
• Participates in driving quality awareness in every employee, while guiding the local organization towards improved performance and customer oriented initiatives;
• Clinical Excellence: Is up to date and knows how to read and interpret clinical studies and data and is competent discussion partner to doctors; Maintains the skills and knowledge to sell the entire product line to all applicable buying influences and can

• As interface to Clients and Customer Service has direct responsibility to facilitate, share documents and process to identify, notify and ensure any complaint or problem are addressed, thereby demonstrating high commitment to Quality in all interactions and behaviors; Drive as needed to support and facilitate any field corrective action related his/her scope; Ensures that all products and advertisement have been through the appropriate approval processes, prior to sharing or publishing (LAR).

Responsibilities

• Manage the execution country expansion strategies to achieve short- and long-term business objectives.
• Identify, evaluate and manage business opportunities/leads in securing sales pipeline in line with short- and long-term financial goals.
• Manage the negotiation process. Prepare contracts, providing inputs on proper pricing and contract terms. Identify upselling opportunities and manage contract renegotiations with existing clients.
• Manage the improvement of current Business Development processes and cross-functional collaboration to drive effectiveness and minimize redundancy.
• Drive and coordinate activities related to Business Development workforce capability and client/customer data management.
• Collaborate with internal stakeholders in identifying upselling opportunities, deal negotiations and finalization of contracts.
• Establish long-term relationships with potential clients/customers with the view to enhance business opportunities.
• Maintains awareness of industry, competition, health care and economic trends and their impact on franchise short-term and long-term business plans adjusting plans as needed to reflect market conditions.
• Identifies new business opportunities and accounts by developing and leveraging relationships with academic and research institutions and Key Opinion Leaders; Develops and executes sales strategies and activities.
• Identifies new business opportunities and accounts by developing and leveraging relationships with academic and research institutions and Key Opinion Leaders.
• Ensures increasing numbers of patient treatment and clinical success through the education and training of physicians and hospital staff including patient identification and referral, implant, follow-up and on-going patient monitoring procedures.
• Works in close cooperation with the ASEAN regional team in developing and maintaining working relationships with the economic buyer in their region’s key accounts; Covering new contract designs and negotiations involving all products & solutions within the defined territory
• Educates local channel partners to take over projects in identified accounts after successful project implementation and focus on developing the next account.
• Acts as an interface with Customers and the Sales Organization with direct responsibility to facilitate, share documents and processes to identify, notify and ensure any complaints or problems are addressed, thereby demonstrating high commitment to Quality in all interactions and behaviors; Guides the local Leadership Team to maintain full compliance with the BSC Quality System (Corporate Quality Manual and Procedures) and the local quality requirements under the initiative of International Quality

Qualification

• Bachelor’s degree in Business, Life Sciences, Healthcare, or related field.
• Preferred: Advanced degree (MBA, Master’s in Healthcare Management) is a plus.
• Minimum 5 years of relevant experience in medical device sales, business development, or market development in the healthcare/medical device industry.
• Experience in direct sales or market development with a focus on engaging KOLs, hospitals and distributors.
• Proven track record of driving business growth in underdeveloped markets.
• Strong communication and negotiation skills.
• Self-starter with the ability to work independently with minimal supervision
• Experience in managing distributor markets is highly preferred, with a focus on emerging markets, particularly in the ASEAN region.
• Demonstrated expertise in sales and business development, especially in healthcare or medical devices.
• Excellent relationship-building and networking skills, particularly with KOLs, hospitals and medical societies.
• Proficient in negotiation and contract management, with the ability to plan and execute market development strategies.
• Skilled in delivering presentations and training for clinical education.
• Analytical thinker with strong problem-solving skills. Collaborative team player with experience in cross-functional coordination.

Singapore-Singapore; Indonesia-Jakarta; Philippines-Pasig City; Thailand-Bangkok; Vietnam-Ho Chi Minh

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

• Provides key financial support at Country Business and Plan reviews
• Provides support and financial advice through value-added analysis to stakeholders on all kind of reports generated by FP&A Hub such as sales & financial reporting, MBR, QBR, Opex, Headcount report and others
• Works directly with divisional Sales & Marketing Managers in the reporting and analysis of Sales/COGS information to identify issues and opportunities.
• Conducts deep-dive sales analysis including productivity by customer/product and provides effective challenge to the Country Leadership, and Sales & Marketing functions
• Elaborates strategy with business stakeholders, weighing pros and cons and influence toward the best ROI.
• Support the decision-making process by performing scenario modeling based on a clear business understanding.
• Leverages business acumen and current market insights to drive forecast accuracy.
• Key participant in FP&A process, including the preparation and data input of quarterly sales and OPEX plans / annual budgets into Pillar.
• Analyzes performance trends and provides commentary on sales, operating expenses and other key financial parameters to improve profitability.
• Provides support and financial advice to Sales/Marketing, on employee commissions plan.
• Investigates and reports on significant variances to ensure integrity of information and performance against quarterly plans. Helps division remain on target.
• Ensures awareness and compliance with applicable standard operating procedures to meet, comply and champion all quality and regulatory commitments of Boston Scientific.
• Provides input to the Quality committee in finance specific local issues, with the purpose of finding a solution from other countries' experiences or providing advice on potential barriers for other countries and local regulations. Drives compliance in all finance related matters (CA&C, SOX, Statutory, monthly Closing). Participates in implementing Quality requirements in all aspects of the Finance Process.
• Interacts with FP&A HUB to obtain the relevant financial reports to drive the sustainable business growth.
• Ensure providing timely feedback and guidance to FP&A HUB for their quality of service and driving the functional excellence.
• Ensure timely knowledge sharing to FP&A HUB for their understanding of business.

Sales & Marketing

• Visits existing and potential customers (e.g., physicians, physician office groups at hospitals) on a regular and planned basis to identify their clinical needs, goals, and constraints related to patient care and to discuss and promote our products and services to achieve monthly, quarterly and year sales targets as agreed with Manager.
• Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales
• Develops relationships and cultivates wide range of business relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
• Manages existing and acquire new customers in assigned territories under general supervision of the Manager.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
• Facilitate sales operation activities.

Clinical Support

• Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system/software development for EP systems and catheters.
• Attends cases in labs of hospital accountsfor case support and development efforts of our capital systems and their components.
• Educates customers and internal BSC employees on the merits and proper clinical usage of our products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all abreast of the latest product and technology developments for Rhythmia system.
• Responds to customer needs and complaints regarding products and services by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
• Providing initial and continuous, as needed, training and feedback for development team and sales representatives (as appropriate) on our EP systems, development process, products and features, and procedures.
• Will be required to maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, technical knowledge of EP technology, advancements, and business landscape.
• Will be required to develop / maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, technical knowledge of EP technology, advancements, and business landscape.
• Will be required to travel occasionally depending on area coverage and training needs.

Job Requirements:

• Minimum bachelor’s degree in engineering/ biomedical/ biomedical engineering or any medical-related field.
• Minimum 5 years as an experienced and independent in the area of specialties
• CRM or cardiovascular technologies will be advantageous.
• Knowledge & familiar with EP 2D, 3D and Single Shot devices will be advantageous.
• Familiarity in local speaking language like Malay. However, sufficiency in English speaking is a must.
• Candidate must be proactive and has a strong willingness to learn.
• Excellent teamwork skill.