דרושים מנהל חשבון ב-Booking ב-פולין

Key Responsibilities:

• Hands-on experience with MarTech tools (e.g., Salesforce Marketing Cloud, Adobe Campaign, Marketo, Braze, HubSpot, etc.) to build, execute, and optimize campaigns.

• Ability to understand and write HTML, CSS, and scripting languages (e.g., AMPscript, JavaScript) for responsive and personalized content.

• Proficiency in writing and optimizing SQL queries for audience segmentation, data extraction, and reporting.

• Build and develop emails from scratch, ensuring high-quality, responsive design across devices and email clients.

• Create and manage email and push messaging campaigns, from content development and QA to set-up, deployment, and tracking.

• Perform QA checks on all aspects of campaigns (copy, links, rendering, tracking, and user experience) before launch.

• Execute A/B testing for subject lines, content, and segmentation strategies to optimize engagement.

• Implement advanced segmentation and conditional/dynamic content to deliver personalized customer experiences.

• Monitor key metrics (open rates, CTR, conversion, deliverability, engagement) to identify opportunities for optimization.

• Collaborate with cross-functional teams (Product, Tech, UX/Design, Data Science, Marketing) to design and build impactful campaigns.

• Troubleshoot technical issues related to deployment, rendering, and tracking.

• Stay up to date with digital marketing trends, tools, and technologies, including emerging MarTech and AI capabilities.

• Prepare and present campaign performance reports, summarizing successes, learnings, and opportunities.

• Analyze customer behavior and engagement data to identify lifecycle opportunities and drive retention.

Requirements of special knowledge/skills

• Strong hands-on experience with marketing automation and CRM platforms (e.g., Salesforce Marketing Cloud, Adobe Campaign, Braze, Marketo, HubSpot).

• Marketing automation certifications (SFMC, Adobe Campaign, Braze, or equivalent) are a strong plus.

• Proficiency in HTML, CSS, and scripting languages (e.g., AMPscript, JavaScript) to build responsive and dynamic campaigns.

• Ability to write, optimize, and troubleshoot SQL queries for segmentation, targeting, and reporting.

• Experience in tracking and analyzing campaign performance across email, push notifications.

• Knowledge of A/B testing methodologies, proposing and testing own hypotheses and a test-and-learn mindset for campaign optimization.

• Experience developing and deploying emails from scratch, ensuring QA across devices and clients using Litmus.

• Strong understanding of segmentation, personalization, and lifecycle marketing strategies to drive customer engagement and retention.

• Experience troubleshooting technical issues related to email rendering, deliverability, and tracking.

• Excellent project management skills, with the ability to manage multiple campaigns simultaneously.

• Strong communication and collaboration skills to work effectively with cross-functional teams.

• Awareness of emerging marketing technologies, including AI-powered tools, to enhance campaign performance and efficiency.

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

This section should provide:

• Let’s go places together:

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Key Job Responsibilities and Duties:

• Communicating effectively : you can clearly express ideas and information to others and flex your style according to the specific situation and audience
• Managing your market : you excel at evaluating local market characteristics, trends and drivers, and you effectively prioritize and manage the performance of a portfolio of accounts to business value
• Identifying and articulating Partner needs : you are capable to create value for Partners by identifying, clarifying and prioritizing partner needs
• Formulating and positioning solutions : you enjoy creating “win-win” value for partners by matching needs to relevant offerings and presenting these in compelling ways
• Gaining commitment : you have the capability to move partner conversations forward and lead conversations to a successful outcome
• Representing Booking.com : you can exhibit professional behavior and act as a role model of the Booking.com values before, during and after interactions with partners
• Self-awareness, managing and developing yourself : you have the capability to achieve business goals and make the difference in interacting with partners by recognizing the emotions of oneself and of others and to use this information to guide thinking and behavior.

Qualifications & Skills:

• 2+ years of experience in a relevant account management/sales function
• Fluent English and Polish speaker and writer
• Affinity or experience within e-commerce and/or travel industry are considered a plus
• Pro-active, sense of responsibility and can work independently; team player, self-motivated, flexible and open to change
• Driver’s license and availability to travel up to 50%

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

• Let’s go places together:

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Key Job Responsibilities and Duties:

• Day-to-day pro-active communication with partners in your region by telephone, by internal messaging and occasionally in person to assist with the development of the business;
• Building positive relationships with partners to ensure that they offer the best availability and rate structure;
• Discuss opportunities with partners that will help improve business by using Booking.com BV’s internal tool of priority setting;
• Participation in weekly team learning in your office;
• Advise accommodation partners regarding their (potential)webpages on the Booking.com website and how they can amend data with respect to supply, availability, specials, promotions;
• Providing support to properties or Booking.com BV in building the webpage for accommodations and/or maintaining property information on the Booking.com website;
• Delivering training by phone to new and or existing properties on how to use Booking.com’s extranet and rates & availability system.

Qualifications & Skills:

• Excellent face-to-face and telephone communication skills;
• Proficient English and Ukrainian speaker and writer;
• Affinity/experience within e-travel and/or hotel/travel industry is a plus;
• Pro-active, sense of responsibility and can work independently;
• Great teammate, motivated and enjoys to work in e-travel and hospitality;

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

• Let’s go places together:

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Key responsibilities

• Shape, manage and execute a public policy strategy that supports business priorities and strengthens Booking.com’s corporate profile in the CEE region.

• Represent the company’s interests in CEE by engaging with relevant political, regulatory, and public policy stakeholders at the national, regional, and local levels.

• Monitor and analyze relevant political and regulatory developments, decisions, and stakeholder activities related to public affairs and reputation issues

• Organise events and campaigns to enhance Booking.com’s corporate profile

• Prepare materials such as presentations, briefings, position papers and responses to public consultations

• Proactively coordinate and communicate internally to align messaging and provide colleagues with a thorough understanding of developments

• Facilitate and support high-level meetings with key stakeholders to promote and advocate the company’s public policy priorities

• Work closely with external consultants and align efforts with relevant trade associations.

The ideal candidate for the role of Public Affairs Manager CEE will have:

• Bachelor degree in policy, European Studies, international affairs, political science or other relevant field

• A proven track record of 5-8 years of relevant experience in Poland or Czech Republic and at least one other CEE country, ideally combining work in a political or governmental institution with in-house or consultancy experience in public affairs. Experience covering multiple CEE markets is a strong advantage.

• A solid understanding of policy and legal challenges facing the tourism and tech industry in CEE and affinity with the travel and platform industry

• Excellent oral communications skills, with the ability to distill complex information into clear, compelling messages that will resonate with political and regulatory audiences, as well as into succinct updates for the business teams

• Strong writing skills and practical experience in drafting materials for regulators, senior executives or politicians

• Experience with organizing public affairs / policy events in CEE region

• A track record of developing creative and effective public affairs campaigns that underpin the company’s business objectives

• Outstanding organizational skills, including the ability to, manage multiple work streams simultaneously and proactively coordinate across stakeholders to drive results

• Experience working in fast-paced, multicultural environments

• Experience with managing sensitive reputational issues and/or crises

• Confidence and ability to engage directly with policy makers and to act as a spokesperson for the business

Personal attributes

• Self-starter that is also an excellent team player

• Strong influencing skills and ability to inspire confidence, as well as the ability to establish and maintain effective relationships at all levels

• High level of integrity with ability to develop both internal and external credibility

• Hands-on, results-focused and impactful.

• Fluency in Polish and English, both verbally and in writing, ideally another language of the relevant countries (Czech, Hungarian or Romanian)

Further skills we are looking for:

• Aligning with Booking.com’s Values ( Think Customer First, Succeed Together, Own It, Learn Forever, Do the Right Thing)

• Being curious, flexible, and a creative & pragmatic problem solver

• Confident yet collaborative

• Being proactive, resilient and having the drive to get things done

• Having sound judgement and the ability to see the big picture while simultaneously appreciating the details necessary to operationalise the strategy

• Having the courage to take positions and make tough judgment calls

• Being a team player, self aware and a good listener - a diverse group will always find the best solution!

• Ability to move with agility, prioritise workloads and meet deadlines

• Forward thinking with an interest in emerging issues in legal and policy.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Key Job Responsibilities and Duties:

• Day-to-day pro-active communication with partners in your region by telephone, by internal messaging and occasionally in person to assist with the development of the business;
• Building positive relationships with partners to ensure that they offer the best availability and rate structure;
• Discuss opportunities with partners that will help improve business by using Booking.com BV’s internal tool of priority setting;
• Participation in weekly team learning in your office;
• Advise accommodation partners regarding their (potential)webpages on the Booking.com website and how they can amend data with respect to supply, availability, specials, promotions;
• Providing support to properties or Booking.com BV in building the webpage for accommodations and/or maintaining property information on the Booking.com website;
• Delivering training by phone to new and or existing properties on how to use Booking.com’s extranet and rates & availability system.

Qualifications & Skills:

• Excellent face-to-face and telephone communication skills;
• Proficient English and Polish speaker and writer;
• Affinity/experience within e-travel and/or hotel/travel industry is a plus;
• Pro-active, sense of responsibility and can work independently;
• Great teammate, motivated and enjoys to work in e-travel and hospitality;

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

• Let’s go places together:

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Key Job Responsibilities and Duties:

• Day-to-day pro-active communication with partners in your region by telephone, by internal messaging and occasionally in person to assist with the development of the business;
• Building positive relationships with partners to ensure that they offer the best availability and rate structure;
• Discuss opportunities with partners that will help improve business by using Booking.com BV’s internal tool of priority setting;
• Participation in weekly team learning in your office;
• Advise accommodation partners regarding their (potential)webpages on the Booking.com website and how they can amend data with respect to supply, availability, specials, promotions;
• Providing support to properties or Booking.com BV in building the webpage for accommodations and/or maintaining property information on the Booking.com website;
• Delivering training by phone to new and or existing properties on how to use Booking.com’s extranet and rates & availability system.

Qualifications & Skills:

• Excellent face-to-face and telephone communication skills;
• Proficient English and Polish speaker and writer;
• Affinity/experience within e-travel and/or hotel/travel industry is a plus;
• Pro-active, sense of responsibility and can work independently;
• Great teammate, motivated and enjoys to work in e-travel and hospitality;

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

• Let’s go places together:

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Key Job Responsibilities and Duties:

• Communicating effectively : you can clearly express ideas and information to others and flex your style according to the specific situation and audience
• Managing your market : you excel at evaluating local market characteristics, trends and drivers, and you effectively prioritize and manage the performance of a portfolio of accounts to business value
• Identifying and articulating Partner needs : you are capable to create value for Partners by identifying, clarifying and prioritizing partner needs
• Formulating and positioning solutions : you enjoy creating “win-win” value for partners by matching needs to relevant offerings and presenting these in compelling ways
• Gaining commitment : you have the capability to move partner conversations forward and lead conversations to a successful outcome
• Representing Booking.com : you can exhibit professional behavior and act as a role model of the Booking.com values before, during and after interactions with partners
• Self-awareness, managing and developing yourself : you have the capability to achieve business goals and make the difference in interacting with partners by recognizing the emotions of oneself and of others and to use this information to guide thinking and behavior.

Qualifications & Skills:

• 2+ years of experience in a relevant account management/sales function
• Fluent Polish and English speaker and writer
• Affinity or experience within e-commerce and/or travel industry are considered a plus
• Pro-active, sense of responsibility and can work independently; team player, self-motivated, flexible and open to change
• Driver’s license and availability to travel up to 50%

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

• Let’s go places together:

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.