דרושים ב-Booking ב-Brazil

• You'll proactively connect with partners through engaging calls, dynamic in-person meetings, and seamless internal communication, igniting their potential and collaboratively building Booking.com's growing business.

• As the dedicated point of contact for your portfolio of partners, you will be the trusted voice, expertly navigating their questions and ensuring their journey with us is smooth and successful.

• You'll champion strong, enduring relationships with our accommodation partners, becoming an indispensable resource at the property level. Through insightful performance conversations and consistent engagement, you'll ensure they offer our customers unparalleled availability and competitive pricing.

• You'll master the intricacies of Booking.com's innovative products, effortlessly articulating their benefits and empowering partners to maximize them for maximum impact.

• Driving opportunity, you'll analyze internal data to identify and prioritize partners, unlocking untapped potential that fuels mutual growth and strengthens Booking.com's market presence.

• Be an explorer, identifying and connecting with exciting new potential growing our network within the industry as well as property level and enriching the travel experiences we offer.

• When challenges arise within your portfolio, you'll step in as a resourceful problem-solver, efficiently resolving customer service critical issues in a way that benefits our business, our partners, and our valued travelers.

• You'll actively support the organization of engaging partner events like workshops and webinars, and we'll encourage you to be a vibrant participant, fostering connections and sharing insights within the community.

• Get ready to hit the road! Up to 50% business travel will have you face-to-face, building stronger relationships and gaining invaluable on-the-ground insights.

• Fluent in Portigues and Business Fluent in English.

• You are an effective problem-solver, driven by results and always seeking innovative solutions.

• You're proactive, flexible, and equally comfortable leading the charge independently or collaborating seamlessly within a dynamic team.

• You are extraordinary at prioritization, effortlessly owning your workload and improving your efficiency.

• Your strong communication skills allow you to articulate ideas clearly and persuasively, establishing rapport with ease.

• You have a knack for influencing partners over the phone and in person, expertly guiding them towards mutually beneficial strategies.

• You possess a strong sense of detail and the ability to analyze data to drive informed decisions through effective storytelling.

• Actively champion a collaborative environment where open communication and shared goals drive our collective success.

• Proactively engage with individuals and groups, ensuring their points of view are valued and integrated to achieve optimal outcomes for all involved.

• Understanding the needs and perspectives of others before making decisions. It's a collaborative process where you actively listen, ask insightful questions, and engage in open dialogue to gain a comprehensive understanding of the situation, challenges, or goals at hand before offering solutions

• You are required to live within a commutable distance from your assigned office location

What We'll Provide:

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are aimed to make it easier for you to experience all that life has to offer on your terms, so you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:

• Medical, life, and disability insurance*

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, sick, and care leave

• Industry leading product discounts for yourself, friends, and family

• Free access to online learning platforms, mentorship programs, and a complimentary Headspace membership

• Collaborative, friendly and diverse culture

• Referral Program

• This role doesn’t come with relocation assistance

• This role doesn’t come with visa assistance

• Additional Annual or Quarterly bonus potential (role dependent)

• *Please note that while our philosophy is the same in every location, benefits may differ by office/country.

Should you require accommodation to meet the essential functions of this job, please let us know.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

What You'll Be Doing:

• You will proactively connect with our partners across the region through vibrant phone conversations and our internal communication channels. Your insights and mentorship will be instrumental in crafting their success within the Booking.com ecosystem.

• Become the trusted point of contact for a dedicated portfolio of accommodation providers. You will be their authority, answering their questions, providing unwavering support, and ensuring they feel valued and empowered every step of the way.

• You'll champion strong, lasting relationships by engaging in regular performance-focused conversations. Your proactive outreach will ensure our partners consistently offer our customers the best availability and most competitive pricing, crafting an outcome where everybody wins.

• Immerse yourself in the world of Booking.com's innovative products and services. You'll become a knowledgeable advocate, effortlessly explaining their benefits and demonstrating how our partners can use them to improve their potential.

• With a drive for opportunity, you'll analyze internal data to identify and prioritize strategies that will elevate our partners' performance and fuel Booking.com's growth within the region.

• Your ambitious spirit will shine as you identify and connect with exciting new potential partners, expanding our network and bringing even more incredible accommodations to our global audience.

• You'll tackle critical customer service issues related to your portfolio with agility and efficiency, ensuring swift and satisfactory resolutions for our partners and travelers alike.

• Play a key role in organizing engaging events like workshops and webinars, empowering our partners with the knowledge and tools they need to thrive in the ever-evolving travel landscape.

What You'll Bring:

• Fluent English and Portuguese (interviews will be in English)

• Always seeking effective strategies and focused on achieving tangible outcomes.

• Your strong work ethic makes you self-directed and resourceful, taking initiative and finding innovative ways to succeed.

• Proactive and flexible, readily adapting to changing priorities and comfortable working both independently and collaboratively within a team.

• Your exceptional interpersonal skills allow you to prioritize your workload optimally and lead your time with precision.

• You possess strong interpersonal skills, building rapport and fostering positive relationships effortlessly.

• You have the ability to influence partners over the phone, expertly guiding them to implement valuable suggestions.

• Your eye for accuracy and analytical abilities enable you to interpret data and recommend partners to make informed decisions.

• You are required to live within a commutable distance from your assigned office location

What We'll Provide:

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are aimed to make it easier for you to experience all that life has to offer on your terms, so you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:

• Medical, life, and disability insurance*

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, sick, and care leave

• Industry leading product discounts for yourself, friends, and family, including automatic Genius Level 3 status

• Free access to online learning platforms, mentorship programs, and a complimentary Headspace membership

• Collaborative, friendly and diverse culture

• Referral Program

• This role doesn’t come with relocation assistance

• This role doesn’t come with visa assistance

• Additional Annual or Quarterly bonus potential (role dependent)

• *Please note that while our philosophy is the same in every location, benefits may differ by office/country.

Should you require accommodation to meet the essential functions of this job, please let us know.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

What You'll Be Doing:

• You will proactively connect with our partners across the region through vibrant phone conversations and our internal communication channels. Your insights and mentorship will be instrumental in crafting their success within the Booking.com ecosystem.

• Become the trusted point of contact for a dedicated portfolio of accommodation providers. You will be their authority, answering their questions, providing unwavering support, and ensuring they feel valued and empowered every step of the way.

• You'll champion strong, lasting relationships by engaging in regular performance-focused conversations. Your proactive outreach will ensure our partners consistently offer our customers the best availability and most competitive pricing, crafting an outcome where everybody wins.

• Immerse yourself in the world of Booking.com's innovative products and services. You'll become a knowledgeable advocate, effortlessly explaining their benefits and demonstrating how our partners can use them to improve their potential.

• With a drive for opportunity, you'll analyze internal data to identify and prioritize strategies that will elevate our partners' performance and fuel Booking.com's growth within the region.

• Your ambitious spirit will shine as you identify and connect with exciting new potential partners, expanding our network and bringing even more incredible accommodations to our global audience.

• You'll tackle critical customer service issues related to your portfolio with agility and efficiency, ensuring swift and satisfactory resolutions for our partners and travelers alike.

• Play a key role in organizing engaging events like workshops and webinars, empowering our partners with the knowledge and tools they need to thrive in the ever-evolving travel landscape.

What You'll Bring:

• Fluent English and Portuguese

• Always seeking effective strategies and focused on achieving tangible outcomes.

• Your strong work ethic makes you self-directed and resourceful, taking initiative and finding innovative ways to succeed.

• Proactive and flexible, readily adapting to changing priorities and comfortable working both independently and collaboratively within a team.

• Your exceptional interpersonal skills allow you to prioritize your workload optimally and lead your time with precision.

• You possess strong interpersonal skills, building rapport and fostering positive relationships effortlessly.

• You have the ability to influence partners over the phone, expertly guiding them to implement valuable suggestions.

• Your eye for accuracy and analytical abilities enable you to interpret data and recommend partners to make informed decisions.

• You are required to live within a commutable distance from your assigned office location

What We'll Provide:

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are aimed to make it easier for you to experience all that life has to offer on your terms, so you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:

• Medical, life, and disability insurance*

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, sick, and care leave

• Industry leading product discounts for yourself, friends, and family, including automatic Genius Level 3 status

• Free access to online learning platforms, mentorship programs, and a complimentary Headspace membership

• Collaborative, friendly and diverse culture

• Referral Program

• This role doesn’t come with relocation assistance

• This role doesn’t come with visa assistance

• Additional Annual or Quarterly bonus potential (role dependent)

• *Please note that while our philosophy is the same in every location, benefits may differ by office/country.

Should you require accommodation to meet the essential functions of this job, please let us know.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

What You'll Be Doing:

• You will proactively connect with our partners across the region through vibrant phone conversations and our internal communication channels. Your insights and mentorship will be instrumental in crafting their success within the Booking.com ecosystem.

• Become the trusted point of contact for a dedicated portfolio of accommodation providers. You will be their authority, answering their questions, providing unwavering support, and ensuring they feel valued and empowered every step of the way.

• You'll champion strong, lasting relationships by engaging in regular performance-focused conversations. Your proactive outreach will ensure our partners consistently offer our customers the best availability and most competitive pricing, crafting an outcome where everybody wins.

• Immerse yourself in the world of Booking.com's innovative products and services. You'll become a knowledgeable advocate, effortlessly explaining their benefits and demonstrating how our partners can use them to improve their potential.

• With a drive for opportunity, you'll analyze internal data to identify and prioritize strategies that will elevate our partners' performance and fuel Booking.com's growth within the region.

• Your ambitious spirit will shine as you identify and connect with exciting new potential partners, expanding our network and bringing even more incredible accommodations to our global audience.

• You'll tackle critical customer service issues related to your portfolio with agility and efficiency, ensuring swift and satisfactory resolutions for our partners and travelers alike.

• Play a key role in organizing engaging events like workshops and webinars, empowering our partners with the knowledge and tools they need to thrive in the ever-evolving travel landscape.

What You'll Bring:

• Fluent English and Portuguese

• Always seeking effective strategies and focused on achieving tangible outcomes.

• Your strong work ethic makes you self-directed and resourceful, taking initiative and finding innovative ways to succeed.

• Proactive and flexible, readily adapting to changing priorities and comfortable working both independently and collaboratively within a team.

• Your exceptional interpersonal skills allow you to prioritize your workload optimally and lead your time with precision.

• You possess strong interpersonal skills, building rapport and fostering positive relationships effortlessly.

• You have the ability to influence partners over the phone, expertly guiding them to implement valuable suggestions.

• Your eye for accuracy and analytical abilities enable you to interpret data and recommend partners to make informed decisions.

• You are required to live within a commutable distance from your assigned office location

What We'll Provide:

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are aimed to make it easier for you to experience all that life has to offer on your terms, so you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:

• Medical, life, and disability insurance*

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, sick, and care leave

• Industry leading product discounts for yourself, friends, and family, including automatic Genius Level 3 status

• Free access to online learning platforms, mentorship programs, and a complimentary Headspace membership

• Collaborative, friendly and diverse culture

• Referral Program

• This role doesn’t come with relocation assistance

• This role doesn’t come with visa assistance

• Additional Annual or Quarterly bonus potential (role dependent)

• *Please note that while our philosophy is the same in every location, benefits may differ by office/country.

Should you require accommodation to meet the essential functions of this job, please let us know.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

N.B.

1. This role does not come with relocation assistance , therefore candidates must be currently based in the São Paulo in order to be considered.
2. Please submit your CV in English (please note: English language skills are essential)

Booking.com is looking for a quality focused (english speaking) IT Support Technician who wishes to immerse themselves into the fast paced dynamics of a successful and rapidly growing company. You will install, setup and solve all aspects of user desktops, software and phone systems. In your role you will help empower and grow your colleagues to increase the talent and potential in the whole team.

What you will be Doing:

• Provide technical support to all employees of Booking.com face to face and remote through phone and email;

• Use your initiative and technical knowledge to diagnose any technical support/IT problems on the desktops, laptops and phone system and provide effective resolutions or information to the user;

• Carry out local onsite maintenance tasks

• Liaise with local customers upon needs to guarantee the regular running of business operations

• Proactively provide information and regular communication to users on the progress of outstanding support calls and provide an indication of timescale for resolution;

• Display knowledge of our internal organization by finding the right person that can assist in solving the issue;

• Balance and prioritize numerous tasks from different sizes and business importance;

• Document and supply to the knowledge base;

• Prepare computer hardware

• Provide administrative maintenance on user accounts

• Engage in interaction to resolve issues together with the team.

• Give to Booking.com's growth through interviewing, onboarding, or other recruitment efforts if requested.

What we need from you:

• Experience providing IT technical support
• Outstanding interpersonal skills in English (written and verbal), Portuguese & Spanish

• Sophisticated troubleshooting experience both on-site and remote

• Troubleshooting experience and installation knowledge of Microsoft and Apple products and applications;

• Experience with SCCM, JAMF/Casper suite for imaging;

• Experience with mobile devices: phones and tablets;

• Knowledge of Microsoft Office suite and Google Suite in an enterprise environment;

• Understanding of and experience with Active Directory and Windows Server usage, AD Domain’s, DNS service, DHCP service;

• Understanding of and experience with TCP-IP, LAN, WAN, Internet Explorer and/or Chrome browser;

• Experience with PC and Laptop’s hardware solve in an enterprise environment: both Mac and Windows;

• Experience fixing standalone and network printers;

• Experience with any ticketing system;

• Great teammate and ability to work independently with limited supervision;

• Business Awareness and ability to prioritize decisions in favor of the business.

What We'll Provide:

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are aimed to make it easier for you to experience all that life has to offer on your terms, so you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun package of benefits.

Should you require accommodation to meet the essential functions of this job, please let us know.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

What You'll Be Doing:

• You'll proactively connect with partners through engaging calls, dynamic in-person meetings, and seamless internal communication, igniting their potential and collaboratively building Booking.com's growing business.

• As the dedicated point of contact for your portfolio of partners, you will be the trusted voice, expertly navigating their questions and ensuring their journey with us is smooth and successful.

• You'll champion strong, enduring relationships with our accommodation partners, becoming an indispensable resource at the property level. Through insightful performance conversations and consistent engagement, you'll ensure they offer our customers unparalleled availability and competitive pricing.

• You'll master the intricacies of Booking.com's innovative products, effortlessly articulating their benefits and empowering partners to maximize them for maximum impact.

• Driving opportunity, you'll analyze internal data to identify and prioritize partners, unlocking untapped potential that fuels mutual growth and strengthens Booking.com's market presence.

• Be an explorer, identifying and connecting with exciting new potential growing our network within the industry as well as property level and enriching the travel experiences we offer.

• When challenges arise within your portfolio, you'll step in as a resourceful problem-solver, efficiently resolving customer service critical issues in a way that benefits our business, our partners, and our valued travelers.

• You'll actively support the organization of engaging partner events like workshops and webinars, and we'll encourage you to be a vibrant participant, fostering connections and sharing insights within the community.

• Get ready to hit the road! Up to 50% business travel will have you face-to-face, building stronger relationships and gaining invaluable on-the-ground insights.

What You'll Bring:

• Fluent English and Portuguese
• Driver's License
• You are an effective problem-solver, driven by results and always seeking innovative solutions.

• You're proactive, flexible, and equally comfortable leading the charge independently or collaborating seamlessly within a dynamic team.

• You are extraordinary at prioritization, effortlessly owning your workload and improving your efficiency.

• Your strong communication skills allow you to articulate ideas clearly and persuasively, establishing rapport with ease.

• You have a knack for influencing partners over the phone and in person, expertly guiding them towards mutually beneficial strategies.

• You possess a strong sense of detail and the ability to analyze data to drive informed decisions through effective storytelling.

• Actively champion a collaborative environment where open communication and shared goals drive our collective success.

• Proactively engage with individuals and groups, ensuring their points of view are valued and integrated to achieve optimal outcomes for all involved.

• Understanding the needs and perspectives of others before making decisions. It's a collaborative process where you actively listen, ask insightful questions, and engage in open dialogue to gain a comprehensive understanding of the situation, challenges, or goals at hand before offering solutions

• You are required to live within a commutable distance from your assigned office location

What We'll Provide:

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are aimed to make it easier for you to experience all that life has to offer on your terms, so you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:

• Medical, life, and disability insurance*

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, sick, and care leave

• Industry leading product discounts for yourself, friends, and family, including automatic Genius Level 3 status

• Free access to online learning platforms, mentorship programs, and a complimentary Headspace membership

• Collaborative, friendly and diverse culture

• Referral Program

• This role may come with relocation assistance

• This role may come with visa assistance

• Additional Annual or Quarterly bonus potential (role dependent)

• *Please note that while our philosophy is the same in every location, benefits may differ by office/country.

Should you require accommodation to meet the essential functions of this job, please let us know.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

The role

In this role you will be part of a dynamic, international and fast-paced team, working in the scope of the Enabling Functions (Finance, Strategy, LPA and People) department and part of the dynamic and fast-paced Financial Planning and Analysis (FP&A) team, whereby there is a clear emphasis on bridging innovative business strategies into solid financial plans. You will also be involved in reporting and explaining variances versus budget and forecast. Ad-hoc analyses are part of the scope whenever there is a need from the business.

Secondly, you will also work on enhancing processes within our team. Think about standardizing/automating financial reporting or strengthening planning & control processes with other departments like Accounting or Procurement.

Lastly, you will also work on Booking.com broad cost optimization projects. You will be involved in all stages of these projects, from development to execution, in close cooperation with other Business Controllers, the Business, and relevant teams outside of FP&A.

Due to the rapid and continuous growth of the organization, the tasks and duties of this role will evolve over time. You will be keen to develop and grow within the role and challenge yourself to take on additional projects and responsibilities as they present themselves.

This role requires a dynamic and proactive person with strong analytical and communication skills. This position is based in our headquarters in Amsterdam.

Responsibilities

• Support both the short and long-term business planning process to create solid financial plans for key enabling function departments;

• Work with accounting and business teams on month-end close to accurately report business results and provide insightful explanatory commentary;

• Provide reporting in an insightful and actionable way to the departmental leadership, including business performance presentations for all close and planning cycles;

• Proactively deliver intelligence based on data and support and advise your business partners on identified opportunities;

• Perform ad-hoc analysis, scenarios and benchmarking as needed and contribute to new business/expansion/cost control projects and process improvement as needed;

• Continuously seek ways to simplify and enhance our planning and control processes;

• Understand what drives (financial) success for the different sub departments and develop measures for these drivers.

• Work closely with procurement on contract approval and savings validation process for enabling functions.

Skills and Experience

• 1-3 years of similar working experience;

• Bachelor’s degree in Business, Finance, Accounting, or other related field;

• Additional professional certification (CPA/RC/CIMA/CMA) or studying is a plus;

• Medium-to-advanced knowledge of Excel, VBA is a plus;

• Comfortable in working with large sets of numbers data; strong analytical skills;

• Strong written / verbal communication skills in English, and comfortable in presenting their work;

• A reliable and strong team player who can also work independently;

• Affinity for financials systems and willingness to learn new things, SAP skills are a plus;

• Ability to listen carefully, evaluate, and find opportunities of improvement;

• Demonstrated ability to manage multiple competing priorities simultaneously and deliver tasks in a timely manner;

• Ability to work in cross-functional teams and in an unstructured environment;

• Ability to be a reliable, hands-on deliverer of quality results;

• Organized, proactive and results oriented;

• Flexibility and the ability to function well within ambiguity and in a constantly changing environment;

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

• Let’s go places together:

• Detailed instructions on post-application requirements including any required application materials, deadlines, portfolios, coding challenges, or other assessments as defined by BU or department.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.