Develop and execute a compelling product vision and roadmap aligned with corporate objectives and market demands. Translate complex technical requirements into clear product specifications and user stories. Conduct comprehensive market...
Provide courteous, efficient, and professional technical support over the phone and email. With continued follow up until resolution or ensure proper escalation procedures are followed for unresolved issues. Troubleshooting, the...
Works interactively with all project staff, both BMC internal and Customer. Leads workshops and expert service engagements for smaller implementations that do not involve a project manager, thus managing the...
Through a consultative approach, partner with sales teams to interpret often complex customer needs and develop innovative solutions delivering both business and technical value. Simplify the communication of both technical...
Provide courteous, efficient, and professional technical support over the phone and email. With continued follow up until resolution or ensure proper escalation procedures are followed for unresolved issues. Troubleshooting, the...
Apply z/OS internals experience to design complex operating system-level solutions and develop new products from scratch. Design, develop, troubleshoot, and debug software programs, including software tools, user interfaces, and cross-platform...
Develop and execute a compelling product vision and roadmap aligned with corporate objectives and market demands. Translate complex technical requirements into clear product specifications and user stories. Conduct comprehensive market...