Vice President Markets Support Specialist Corporate jobs at Bank Of America in Singapore, Singapore

Job Description:

The APAC Asset Services department are responsible Corporate Actions events relating to Equity and Fixed Income products. Asset Services Control Specialist will support wide range of risk, control and oversight function within the department.

KEY RESPONSIBILITIES:
• To support control framework (Audits, System Access Controls, Procedure Controls, Record Retention, Client Asset Control, New Employee on boarding, supporting Operational Risk & Control initiatives, Business Continuity Plan, Global Reconciliation Governance approvals)
• Develop internal quality control routines for Asset Services
• Management Reporting
• Raising issues of risk where necessary
• To identify changes to processes and procedures that will improve control, efficiency, reduce risk and/or improve client services.

Desirable:
• Some Asset Services specific experience would be most desirable.
• Knowledge of Banking / Financial services industry.
• Tableau, Copilot and/or other automation knowledge

• Tertiary education with a good academic track record
• 3-5 years or more of experience in Corporate Actions or similar scope
• Strong knowledge of Corporate/Investment Banking within the Prime Brokerage/Custody space is preferred
• Ability to prioritise heavy workloads and work efficiently in dynamic environment to meet deadlines
• An independent and proactive worker with strong communication skills
• Driven and self-motivated individual
• Ability to work well under pressure and flexible to adjust to changing priorities.
• Exposure to Data analysis, Audit, Risk and control function
• A flexible approach to work
• Strategic Thinker
• Good organizational skills

Job Description:

Job Description:

• Provide consistently stellar operational support for derivative/swaps/cash products.
• Support the Sales and Trading Desks by investigating, resolving issues and enquiries related to bookings, breaks etc.
• Utilize critical thinking/problem solving skills to provide timely resolutions to client issues and breaks.
• Work closely with wide range of stakeholders both within operations and outside of operations such as compliance, credit, business.
• Exhibit proactivity to improve process and enhance controls to mitigate operational risk to the firm.
• Strong individual contributor but must be an active team player to achieve collective goals.
• Manage ad-hoc projects and liaise with both internal/external counterparts in different regions

• Ability to work in a pressurized, high volume, deadline-driven environment while maintaining operational excellence.
• Control focused with a good understanding of risk, P&L and the impact of errors.
• Able to initiate solutions, take ownership and drive issue remediation.
• Excellent communication skills at all levels
• Able to envisage front-to-back flows with emphasis on ascertaining financial/regulatory impact
• Knowledge of financial markets with solid experience in Trade Support in a similar Investment Bank.
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Degree qualification is essential
• Essential Experience/Technical Knowledge:
• Proficiency in MS Product Suite i.e. Excel, Word etc
• Knowledge on APAC equity markets and products preferable
• Bloomberg, Reuters and some corporate action background preferable
• VBA & SQL programming skills preferable

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Must have a background in Operations, Corporate Actions, Client Data, Risk or Vendor Management
Thorough understanding of business unit’s operations processes & implications on other groups w/in operations function
Strong research skills and able to work independently
Communicate clearly and comfortable speaking with Senior Management
Knowledge acquired through increasingly responsible operations analysis work and OTJ training
Strong written and verbal communication skills required
Strong MS Office skills required
Sound reasoning and research skills
Applies knowledge in the research and execution of client data maintenance requests including name, address and coverage changes

Core Function:

Specialized Product Sales are responsible for driving Global Payments Solutions revenue by designing differentiated value-add solutions to our clients using all the capabilities of Bank of America GPS. Some highlights:

• We are a deal-driven team supporting all segments (Global Commercial Banking and Global Corporate and Investment Banking) and verticals within GCIB focused on high-value and complex solutioning.
• The GPS SPS product suite covers payments, receivables, transactional foreign exchange (TFX), cards and trade, and partner with liquidity management.
• Our GPS SPS team work closely with GPS Sales and Corporate Banking to ensure complete alignment in client planning, opportunity targeting, deal progression and revenue growth.
• We work with regional and global sales and product managers to promote cash capabilities and pursue marquee deals, including coordination with regionally-based product executives in developing, implementing and promoting required capabilities.
• We participate in and drive industry dialogue on pertinent treasury topics to ensure Bank of America’s and our clients’ interests are appropriately represented.

Key expectations:

• Understanding of treasury/finance processes for Corporates/Financial Institutions.
• Well versed into GPS business and products, especially in Cash Management, and a trusted advisor to our Treasury Sales Officers and clients.
• Ability to analyze, determine, drive and build solutions and coordinate deal teams to deliver superior client proposals.
• Proven track record of supporting a results-oriented organization; a sense of urgency and tenacity in helping the business in exceeding revenue goals that are delivered in a deliberate, inclusive, organized manner.
• Ensure all activities are managed within the appropriate risk, controls, and regulatory parameters of the bank.

Required skills:

• Hands-on; highly energetic person with drive and enthusiasm; someone who is driven by challenges and results-oriented.
• Proven & extensive track record in Cash Management and/or transaction services more broadly.
• Background in managing complex RFPs within a large global financial institution.
• Strong relationship management skills.
• Strong communication and presentation skills, both written and verbal.
• Strategic, logical and clear thinker. Ability to work in a high pressure, deadline orientated environment.
• Highly motivated and tenacious; perseverant and resilient in pursuing objectives despite challenges.
• Solid command of Microsoft office software: PowerPoint/Excel/Word .
• For Hong Kong role, Mandarin and Cantonese preferred.

Requirements

• Diploma or Degree qualification
• Prior and relevant working experience and knowledge of the relevant financial products advantages but not mandatory
• Able to work on Singapore public holidays (rotational basis with time off)
• Detailed oriented, a team player and able to perform under pressure in a fast-pace environment
• Excellent communication and interpersonal skills, ability to communicate professionally in a clear, concise manner to internal and external clients at all levels

Job Description:

Job Description:

It is also the perfect path to a greater understanding of the activities that form part of a Service & Fulfillment and Operations organization, learning the flow all the way from client implementation and onboarding, opening new accounts, to a successful Service experience.

This role offers huge learning opportunities and opens a path into potential new avenues within the Global Banking Operations and the wider organization.

Responsibilities:

• Perform & strengthen Inline controls (ILQA) basis the ILQA script.

• Share QA automation opportunities.

• Complete assigned requests within strict deadlines independently.

• Perform extensive data analysis and deep-dive review to build test script and management reporting.

• Ability to listen and read native languages used in Japan, Korea to review client documentations (preferable).

• Attention to detail, accuracy, and completeness of testing to identify process gaps, exceptions, and process improvement opportunities.

• Support sustainability test for any new and existing audit issues.

• Able to develop comprehensive test scripts and provide training to support new test of controls requirements.

• Actively identify and early escalation of control deficiencies and gaps to discuss with line management, and initiate control recommendations.

• Proactively review internal LOB procedures, test scripts, results communication and reporting to ensure adherence to internal LOB guidelines.

• Exposed to multiple line of businesses (LOBs) to develop understanding of Bank end-to-end processes and business acumen.

• Maintain up-to-date working knowledge of the bank’s client access products/services, payment and trade capabilities, internal operations and local practices.

Skills:

• Minimum 3 years in Risk management and Quality Assurance experience.

• Knowledge of Treasury, Trade, Account opening or similar Banking Operations processes is required.

• Proven Experience in process automation with minimally VBA Macro skills is required.

• Capability to perform extensive data analysis and transform to management reporting.

• Bachelor’s Degree or Equivalent experience.

• Excellent written and verbal presentation and communication skills.

• Excellent project management skills.

Responsibilities:

Global Operations, Anti Money Laundering (AML) is responsible for completing Refresh Activities such as Know Your Customer (KYC) and Client Due Diligence (CDD) checks for all clients that do business with the Bank. Refresh Teams are responsible to collect and maintain client documents to ensure activities are executed in alignment with Laws, Rules, Regulation, and Bank Policies. The Proficiency Coach primary responsibilities will include:

• Works with individual Refresh Analysts to build their proficiency beyond the standard skills acquired in training
• Provide real-time on floor support and coaching to Refresh analysts as they work through Refresh cases
• Collaborates with management to provide transparency in knowledge gaps with proficiency
• Ensures speed to proficiency and overall knowledge of process for associates
• May need to review ILQA defects to identify gaps in skillset
• Assist with Process and Procedure updates and implementations
• Facilitates training activities and/or demonstrations
• Assists with audit queries for actions steps owned by the Readiness & Enablement team.Participates in escalation routines with partners, such as Front Line Associates, Quality (ILQA/M&I), GFC

Skills:

• At least 1 year experience in GBGM AML Client Outreach, Onboarding, Refresh Operations, Monitoring and Inspection or In-Line Quality Assurance within the Bank
• Experience as an AML SME, coach, readiness, and/or manager
• Experience researching complex queries, balancing risk and client experience
• Proficient with AWARE, Panther, Tableau, AKRIT
• Strong leadership presence and implementation skills
• Strong communications skills with leadership, and ability to communicate across multiple audiences
• Documented experience performing in a process-oriented production environment that changes periodically
• Must work well within a team and individually
• Proven ability to: work in a team environment, organize work, prioritize tasks and handle multiple assignments simultaneously, successfully meet tight deadlines while ensuring data accuracy, integrity in work and execute with minimal supervision or remote management
• Must be flexible and adapt quickly to change
• Operational efficiency through working across multiple stakeholders, understanding global requirements and ability to provide practical & consistent solutions
• Understands and respects cultural differences
• Proficient in MS Office Suite (Excel/Word/Outlook/OneNote)

Desired Skills:

• College degree (Associates or higher) or comparable work experience
• Experience leading highly productive teams in a fast-paced environment
• Expert experience with MS Office Suite (Excel/Word/Outlook)
• ACAMS or equivalent certification