דרושים Project Consultant – Global Payment Operations ב-Bank Of America ב-Singapore, Singapore

An opportunity has opened up to support Global Market Operations within the APAC Funding & Cash Management team. The position will require you to work closely with treasury dealers, securities settlements and other internal departments to manage day-to-day requirements. These include meeting daily cash cut-offs for payments, trade settlements and balance management of accounts while collaborating with the internal teams and stakeholders. Funding & Cash Management is a very fast paced, dynamic business and will require someone that is able to prioritize work load, meet deadlines and respond well under pressure.
• Process payments and funding in an accurate and timely manner
• Provide accurate and timely calculation of the bank’s daily obligations across multiple entities
• Investigate discrepancies to align funding projections figures across different business units
• Investigate and analyze discrepancies between cash and ledger.
• Support treasury on desk and stakeholders on various queries and projects relating to funding and payments
• Any other ad hoc duties/projects as required and assigned
• A Bachelor's degree or equivalent
• Proactive, confident and detail focused. Ability to coordinate with Treasury and Operational teams independently.
• Excellent communications skills.
• Ability to work under pressure in a team environment and demonstrate experience meeting multiple daily cut-off's.
• Ability to liaise with all levels of the firm and people with different experiences and backgrounds
• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate
• Strong team player able to work well independently and collaboratively with peers and stakeholders.
• Meticulous attention to detail.
• Strong analytical skills

Other Qualifications:

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Job Description:

Job Description:

This job is responsible for being the first point of contact for requests or service failure incidents and maintaining stability for a portfolio of applications. Key responsibilities include documenting or modifying knowledge, performing investigations, identifying incidents, mitigating impacts and engaging in triages, and working with technology teams to identify and resolve issues. Job expectations include following well defined Standard Operating Procedures (SOPs) and partnering with experts to improve service levels by proposing changes to monitoring, alerting, and configuration.

Responsibilities:

• Monitors and supports application components and infrastructure critical to the business, such as relevant technologies and dashboards, responds to alerts regarding production incidents, and resolves issues prior to customer service interruption
• Fulfills requests from users, operations, auditors, and regulators within service level agreements and drives operational excellence through process improvement and monitoring development efforts related to supported technologies
• Onboards monitoring tools and applications in access system(s) of record to research potential production incidents, meet user requirements and service changes, and identify and implement automation opportunities in partnership with architects and engineers
• Communicates status updates and technical details, such as infrastructure, application and client impact, and component points of failure to management, and provides reporting on environment and incident status in operational meetings
• Performs environment routing and cycling, implements splash pages, and liaises with development teams to design and configure auto provisioning, straight thru revocation (STR), and straight thru processing (STP)
• Manages aged revocation monitoring to identify and fix defects in applications and systems of record
• Prepares technical documentation and develops procedures for trouble shooting incidents to identify production failure scenarios, vulnerabilities, and improvement opportunities requiring escalations
• Exercise judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criterion and taking appropriate actions.
• Applies an understanding of the end-to-end infrastructure and how components relate to each other. When triaging an issue to help resolve incidents.
• Applies extensive knowledge of the Mainframe/ iSeries infrastructure and business applications to minimize disruption of services, the delay of deliverables or the recovery of failing components.
• Consistently exhibits self-motivated ability to organize or actively participate in projects that improve the overall ability of the organization to provide effective and efficient services.

Required Skills:

• Has 10+ years of experience with IBM z/OS, workloads and operations.
• Understands the sensitive and critical nature of data processing and service level agreements and be able to proactively contribute to organizational goals and delivery targets.
• Shows the ability to respond to alerts regarding potential production incidents and consistently taking appropriate action.
• Ability to manage multiple priorities in fast-paced environment with flawless execution, working collaboratively with cross-functional, cross-cultural teams.
• Associate is viewed as a subject matter expert in either Mainframe or iSeries Operations functions. While understanding both platforms.
• Exceptional problem-solving and analytical skills, excellent communication and interpersonal skills.
• Exhibits a team-oriented mindset while taking independent action when appropriate. Strong attention to detail and multitasking prowess.
• Perform analysis using monitoring tools and reports to proactively identify and address potential issues prior to production impact. Is advanced in Interpreting monitors and dashboards to identify anomalies in our environments.
• Actively trains junior and mid-level talent and mentors individuals to help with continued growth.
• Represent the team on triage calls. Can lead the call and send management updates if needed.
• Knowledge with ticketing tools such as BMC Remedy or ServiceNow.
• Candidate must be able to work on Sundays to support our weekly Mainframe System Modification Window .

Desired Skills:

Is advanced in:

• Technical experiences include operator level knowledge of JES2 and MVS commands sets and console operations.
• The ability to navigate and provide operator level control over CICS and IMS.
• Knowledge of standard mainframe tools such as: MAINVIEW, Omegamon, Tivoli, SA/Zos, CAO, OPS/MVS, TMON, NETVIEW, TBSM, and HMC
• Strong knowledge of IPL and POR procedures is required.

Responsible for conducting day-to-day activities to support business and clients globally by developing a deep understanding of the organization and services offered to resolve complex client inquiries. Key responsibilities include onboarding, servicing and offboarding clients, opening, maintaining, and reconciling account information. Job expectations include ensuring all activities are performed with a high degree of accuracy and comply with all regulations and policies while driving solutions that best meet our clients’ needs..
• Improves and simplifies the client experience, reducing manual touchpoints
• Ensures transactions are completed in an accurate and timely manner, managing escalations as needed
• Supports the preparation of frequent reports and other measures of data
• Drives operational initiatives both internally across the organization and with clients to drive efficiencies, increase revenues and reduce risk
• Identifies and flags potential risks in a timely manner
• Client facing experience and ability to conduct discussions with Clients in a confident manner.
• Strong communications skills and ability to manage other teams to ensure resolution of queries.
• Self-motivated and able to work independently. Candidate will be able to prioritize and know when to escalate.
• Excellent time management skills: Able to prioritize and handle high volume and time sensitive client queries.
• Demonstrate a logical approach to problem solving.
• Ability to work under pressure in a team environment potentially managing multiple projects/deadlines simultaneously.
• Ability to liaise with all levels of the firm and people with different experiences and backgrounds.
• Demonstrate a high level of commitment and professional work ethic.
• Understanding of Markets Operations Trade lifecycle with ideally a focus on Settlements & Corp Actions.
• Fluent in written and spoken English, plus additional languages would be a benefit but not essential
• Strong Microsoft Office skills (PowerPoint/Excel/VBA) would be preferred.

Other Qualifications:

• Knowledge of industry rules and regulations, as well as common industry wide business practices.
• Strives to bring new thoughts and ideas to teams, to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Believes in value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the world.

This job is responsible for providing analysis for one or more operations product areas in the delivery of moderately complex regulatory reporting and/or regulatory processing. Key responsibilities include analyzing and resolving highly complex operations problems, projects and initiatives, and contributing to the resolution of highly complex problems. Job expectations include coordinating across multiple operations functions and products with the introduction of new initiatives, systems, products, services, and processes.

• Bachelor’s Degree with minimum 5+ years of experience; Professional qualifications (e.g., CA, CFA, CPA) preferred
• Experience in any of the following areas: Operations/Finance/Risk/Compliance
• Strong knowledge of financial markets, banking industry, equities, bonds, currencies, and their derivative products.
• High level understanding of global markets and wealth management business divisions.
• Strong technical and data analytical skills (i.e., Excel, and other similar applications) with experience in analyzing, managing and reporting from large sets of structured data (e.g., books and records data).
• Able to produce accurate work output and reports under tight deadlines
• Communicates effectively in both oral and written formats and tailors message appropriately to audience
• Demonstrated intellectual curiosity and operational excellence experience
• Able to think critically to quickly analyze and resolve issues
• Influences and delivers results through collaborative relationship with key partners and stakeholders
• Works independently to prioritize work and deliver against regulatory deadlines and a dynamic environment
• Able to demonstrate a high level of integrity with a mature approach to work
Desired Skills:

• Audit experience
• Knowledge of key regulatory reporting rules within the region of coverage
• Experience interacting with regulatory agencies and /or reg exams.
• Regulatory reporting experience and/or experience in a global markets regulatory reporting environment or exposure to position/transaction processes/life cycle
• Regulatory reporting experience and/or experience in global banking regulatory reporting environment or exposure to deposit/ liability balance reports, and payment transactions
• Experience in technology implementation projects including involvement in building new or enhancing existing systems to meet complex reporting requirements

Job Accountabilities:

• Responsible for the daily cleansing, analysis and maintenance of MVP data in the Asset Control system and for the accuracy of the same data within the source systems.
• Ensure instruments are set up accurately on TD Securities source systems in a timely manner
• Ensure that all late or missing market data uploads and related process metrics are recorded, documented and explained appropriately.
• Contribute to the broader Global Operations and Business Services group as a subject matter authority on market data
• Contribute to business objectives for operational excellence – identify, suggest and actively participate in improving standards, policies, procedures, and solutions
• Actively participate in developing, testing and implementing new or enhanced processes and other process improvement initiatives
• Provide accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interpret findings and make recommendations
• Ensure internal control processes are adequate and documented appropriately
• Conduct Business Acceptance Tests for system upgrades and patch releases
• Handle first level escalated issues and provide work guidance as a resource to others
• Contribute to the production of consolidated or aggregated reporting as appropriate
• Coordinate with partners on key initiatives and may act as a project lead/subject matter expert for small-scale projects/initiatives in accordance with project management methodologies

Requirements:

• At least 3 years of Market Data experience in a middle or back-office function with reporting responsibilities and exposure to various traded securities and derivative products.
• Market knowledge and a general understanding of the fundamentals of valuation.
• Exposure to operational metrics and emerging regulations would be an asset
• Self-motivated, well organized and positive attitude.
• Ability to prioritize multiple tasks and deliver results in a fast-paced environment.
• Bloomberg and Reuters knowledge would be an asset.
• Ability to work individually as well as part of a team.
• Excellent analytical skills.
• Excellent interpersonal skills both verbally and written.
• Ability to adhere to strict deadlines and handle high volumes of work in a demanding environment.
• Strong knowledge of Microsoft Excel.
• Knowledge in Technology tools such as Alteryx/UiPath/VBA preferred.
• Working hours will be 9am to 6pm / 1pm to 10pm and on public holidays (on a rotational basis)

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Job Description:

The Manager, Stock Lending Operations, will be responsible for the building up of operational functions of stock lending settlements for Asia markets.

This role will require a deep understanding of both Stock Lending and Asian equity markets operations processes.

Key responsibilities

• Understand front to back systems workflows of systems and settlements construct, primarily in SBL and International Prime businesses.
• Develop, implement, and maintain operational processes, policies and procedures to ensure the efficient and compliant execution of stock loan, securities lending and its life cycle operational processes.
• Identify operational risks and efficient framework for settlements in stock loan settlements in Asia markets.
• Lead the day to day operations of the business, including trade processing, settlement, corporate actions and custodian interaction.
• Stay abreast of regulatory developments to ensure business is compliant.
• Oversee and participate in maintenance and implementation of operational technology systems and platforms.
• Identify and create internal processes to meet front office requirements.
• Monitor service and control standards against, overall business / department objectives, markets standards.

Job Requirements

• Good understanding of required operational procedures to support front office in Equity stock loan and relevant product lifecycle.
• Strong interpersonal communication verbal and written skills. Comfortable working with Front Office and colleagues based remotely.
• At least 8 years of experience in the stock loan settlements area in Asia markets.
• Sound knowledge of lifecycle event and exception management.
• Ability to execute on more complex and / or non-standard requests.
• Self-motivated individual and driven
• Passionate about taking proactive initiative and leadership to raise the bar
• Drive new projects and initiatives.
• Strong knowledge of Risk and Control methodology
• Leading teams and managing performance reviews is of an advantage.
• Working knowledge of macros is an asset.
• Ability to work independently and lead ideas and changes.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

:

Position Summary:

This role sits within the APAC Trade Operations team and primarily supports the Capital Markets products in the Fixed Income business. The APAC Trade Operations team also cover Money Market, Funding, Foreign Exchange and Derivatives. It will require a highly motivated individual with strong decision-making skills, who is able to work independently and also as part of a team. The incumbent may be involved in Capital Markets products processing and various other support functions for the Singapore desks as directed by the Manager of Capital Markets Operations. The individual will identify opportunities for process improvements and assist in the development of business requirements and project testing for new initiatives and projects.

Key skills and competencies:

• Display a solid knowledge of Fixed Income products and its operational functions in confirmations and settlement
• Possess good understanding of APAC fixed income markets and Euroclear settlement
• Ability to work under time pressure, multi-task and provide coverage to different desks
• Strong conceptual, analytical and problem-solving skills; initiative to follow up on items or determine appropriate steps for timely resolution
• Attention to detail and high personal standards for accuracy and quality of work produced
• A solid team player with high energy, strong interpersonal skills.
• Possess Excel skills and experience working with complex spreadsheets
• Working knowledge of SWIFT and understanding of triparty settlement will be beneficial.

Responsibilities include:

• Main responsibilities include Fixed Income confirmation matching, settlement processing and corporate action processing.
• Investigating post-settlement reconciliation breaks and resolving them in a timely manner.
• Work closely with the regional teams to ensure the processes are globally aligned.
• Assisting with preparation and ongoing maintenance of Standard Operating Procedures
• May act as the primary coordinator or lead small scale initiatives or projects

Requirements:

• Minimum of 5+ years relevant experience in Capital Market Operations.
• Excellent written and oral communication skills
• Able to work morning shift (7am to 4pm SGT) to cover New Zealand and Australia markets and on Singapore Public Holidays (rotational basis).

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.