דרושים Sr Business Value Specialist - Amazon Connect Customer Experience ב-אמזון ב-United Kingdom, London

Key job responsibilities
As an experienced technology professional, you will be expected to:2. Lead internal initiatives to deliver quantifiable impact
3. Develop strategic relationships with internal and external leaders
4. Design and implement complex, scalable, and secure AWS solutions tailored to customer needs
5. Enable and engage delivery partners in project delivery
6. Provide mentorship and coaching to develop others
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5+ years of experience in cloud architecture and implementation
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- 3+ year(s) of experience in IT security, compliance, or risk management
- 5+ years experience in technology automation, implementation, integration, and/or deployment

- AWS experience preferred, with proficiency in a wide range of AWS services (e.g. EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
- AWS Professional level certifications (e.g. Solutions Architect Professional, DevOps Engineer Professional) preferred
- Experience with automation and scripting (e.g. Terraform, Python)
- Knowledge of security and compliance standards (e.g. HIPAA, GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
- Work experience in any of the following industries: financial services (banking, capital markets, payments, insurance, or other segments), automotive, telecommunications, healthcare, life sciences, energy, media & entertainment, or manufacturing.
- Hands-on technical expertise in building security capabilities in code, deploying infrastructure as code, and implementing enterprise security solutions (e.g. WAF, IPS, Anti-DDOS, SIEM)

ABOUT THIS ROLE
As a Senior Software Development Engineer, it’s up to you to define, design and refine the tech that keeps us one step ahead of listeners. Anticipate. Innovate. Bring challenging ideas and we’ll support you with the latest tech, tools and systems that you need to succeed. You’ll drive the team forward, guiding them over every obstacle and leading the way to develop exciting, original and effective solutions. Leading the way, you’ll bring our team together to build and maintain our platform to bring thousands of stories to millions of listeners and unleash the power of the human voice.
ABOUT YOU
As a Senior Software Development Engineer, you will...- Mentor and support other developers by cultivating curiosity and deep technical understanding
- Explore technical needs and bring solutions to the table
- Establish and follow good engineering practicesABOUT AUDIBLE
A day in the life

- 3+ years experience of software development and deployment of distributed multi-tier applications
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Prior use of AWS technologies at scale in a production environment
- Bachelor’s degree or higher in Computer Science
- Business fluency in written and verbal English

- Content Management System (CMS) expertise: In-depth knowledge and experience building proprietary CMS platforms. This includes understanding the CMS architecture, plugin/module development, theming, and customization.
- Expertise in building Agentic AI workflows that empower users through adaptive, contextualized, and personalized interactions
- Knowledge of natural language processing, knowledge representation, and multi-modal reasoning to enable human-like communication and task completion
- Familiarity with reinforcement learning, meta-learning, and other advanced AI techniques to create continuously improving Agentic AI systems
- Demonstrated expertise in a variety of technologies and platforms such as Web(HTML+CSS+React), Java/J2EE
- Demonstrated experience implementing solutions leveraging AWS capabilities
- Strong problem-solving skills with the ability to navigate complex and ambiguous situations
- History of delivering customer-driven software products at a high scale in a fast paced, technology first, rapid-growth company
- Experience taking a lead role delivering complex software systems to internal or external customers
- Competency at delegating work in parallel to accelerate delivery
- Enthusiasm for promoting high-quality standard in others across: documentation, unit testing, code reviews, test automation, continuous integration and deployment

Welcome to the future of engineering - step into a world where innovation happens at an extraordinary scale. Our fulfilment centers are like living, breathing cities of automation, where:- Advanced AI and machine learning systems make real-time decisions
- Revolutionary conveyor systems spanning miles move packages at lightning speed
- Cutting-edge robotic arms handle packages with incredible precision
- Smart sensors and vision systems guide operations with pinpoint accuracy
- Ground-breaking automated storage and retrieval systems redefine efficiencyAs an Automation Apprentice within our Reliability Maintenance Engineering (RME) team, you'll be hands-on with technology that most people only read about. You'll work alongside industry experts who are pushing the boundaries of what's possible in automation. This isn't just maintenance - it's about being part of a team that innovates, improves, and reimagines automation technology every single day.
Key job responsibilities
- Supporting maintenance and fault-finding on automated systems and robotics
- Using diagnostic tools to keep conveyors and sortation equipment running smoothly
- Planning preventative maintenance and safety checks
Throughout your apprenticeship, you'll gain both theoretical knowledge and hands-on experience with:
- Advanced robotics systems and controls
- Industrial automation programming
- Smart sensor technology and IoT integration
- Predictive maintenance systems
- Data analytics and performance optimization- Industry 4.0 technologies
- Machine learning applications in automationWithin this 48 month programme, you will work towards the Level 6 Control Technical Support Apprenticeship, combining practical, on-the-job experience with industry-recognised study. Your first 12 months will be a full-time residential programme based either at one of our external training provider facilities or at our own world-class Amazon training centres - reflecting our significant investment in developing state-of-the-art facilities for the next generation of engineers. If you live outside of a commutable distance, accommodation will be provided during term time for these first 12 months, and travel expenses will be supported. In later years you will have on-the-job training working towards a BSc in Controls and Automation Engineering and an HNC/D in Electrical/Controls Engineering. You'll support our 24/7 operation in shift covering days, nights and weekends in patterns that reflect the real-world schedules of engineers who keep Amazon operating around the clock.We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

- To qualify for this programme, you must:
- Be 18 years or over before the start date (September 2026)
- Have the right to live and work in England (if you are on a visa, this needs to enable you to legally work and reside in England for the entire duration of the programme until September 2030).
- Have lived in the UK or in the European Economic Area (EEA) for the last 3 years
- Be a resident of the UK for the entire duration of the programme
- Not be registered to study on a UK government funded course ending August 2026 or later
- Have at least 5 GCSEs C grade (grade 4) or above including Maths and English
- Three A levels (or equivalent) at C (grade 4) or above in either Mathematics, IT, Physics, or an Engineering related subject, OR have completed a BTEC level 3 engineering qualification of 180 credits which must include further mathematics
- Please note, if you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: https://www.enic.org.uk/
- Previous qualifications will be reviewed for funding eligibility and offers are subject to funding approval
- PLEASE NOTE: This position is a 48-month fixed-term contract. You must NOT already have a qualification in a similar subject at the same or higher level than this apprenticeship.
- This Apprenticeship assumes the candidate has little or no knowledge/experience of the occupation and is NOT suitable for candidates who already have a similar or higher-level qualification in the same or similar subject of the apprenticeship.

- You have a maintenance or Engineering HNC/D qualification - ideally with a PLC, automation, electronics or electrical bias

AWS Infrastructure Services (AIS)You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, environmental experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for environmental, safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Environmental Engineer must have excellent communication skills, local language skills, strong environmental regulatory knowledge, demonstrated success in supporting roles for program development and management of complex and technical projects.
Key job responsibilities
Develop, analyze, and present environmental metrics, horizon scan for risk and effectively communicate insights to internal stakeholders.Submit time critical environmental reports to various governmental agencies.Complete thorough environmental investigations and associated regulatory reporting including working with operations/necessary stakeholders to develop and implement appropriate corrective and preventive actions (CAPA).About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor degree in environmental science, chemical or environmental engineering, or related field of study
- 5+ years serving as an environmental technical resource, compliance specialist, program specialist, or program manager
- Experience with regulatory assessments and managing environmental compliance related to areas such as air quality, water quality, waste management, and hazardous materials
- Applied knowledge of local, national and European environmental laws, regulations, and standards related to areas such as air quality, water quality, waste management, and hazardous materials

- Master's degree or equivalent
- A builder - not a maintainer in Environmental Program management
- Ability to follow the plan, but dive into ambiguity to sort 'it out', think big, and apply solutions for long term improvement opportunities across a portfolio of projects
- Use the data and anecdotes to support your efforts and operate to a Plan, Do, Check, Act mentality
- Strong analytical skills on leading and lagging data, with problem solving abilities that show results
- Demonstrated understanding of environmental regulations for the jurisdiction

• Amazon Private Brands
• Consumer Electronics
• Consumables
• Consumer Behavior Analytics
• Fashion and Fitness
• Home Categories
• Marketing and Prime Technology
• Pricing and Promotions
• Shopbop
Key job responsibilities
Depending on your experience, interests and business needs, you will own the front-end, back-end, or full stack design and development of product features, building scale, efficiency, and differentiated customer experiences. We’re looking for software engineers passionate about building software solutions end-to-end, have strong software development experience delivering at scale solutions, and systems design skills. You should have a demonstrated ability delivering within a DevOps delivery model from scoping requirements, requirement analysis, design, development, test, CI/CD, security implementation, and operational excellence with the ability to work cross-functionally with Product Managers, business stakeholders and other tech teams through the actual launch of the project. You should also have experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.A day in the life
Work/Life Balance
Mentorship & Career Growth

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

The Generative AI Innovation and Delivery mission is to drive startup innovation by making AWS the preferred GenAI Platform for startups to experiment, build and scale their products. We are a team of strategists, scientists, engineers, and architects working closely with worlds’ leading startups across GenAI model providers, GenAI tooling and applications. We partner closely with startups to address their GenAI infrastructure needs, evolve their GenAI product and infuse GenAI into their existing SaaS applications. In this process we provide guidance on best practices for applying generative AI responsibly and cost efficiently. You will work directly with startups and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We’re looking for Applied Scientists passionate about helping startups use GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems.
Key job responsibilities
* Collaborate with AI/ML scientists and engineers to research, design, develop, and evaluate generative AI solutions to address real-world opportunities* Help customers optimize their solutions through approaches such as model selection, training or tuning, right-sizing, distillation, and hardware optimization
* Develop a deep understanding of startups GenAI ecosystem and their evolving technical needs to drive improvements to startups program and resulting customer experience
* Provide customer and market feedback to product and engineering teams to help define product direction
* Unlock scale by identifying patterns and establishing reusable assets to accelerate customer impact of future engagementsAbout the team
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- PhD, or Master's degree and 6+ years of applied research experience
- 5+ years of hands on experience with Python to build, train, and evaluate models
- 5+ years of experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing
- 2+ years of experience with design, development, and optimization of generative AI solutions, algorithms, or technologies
- Experience in patents or publications at peer-reviewed conferences or journals

This leader will be a creative problem solver who is comfortable working in a fast-paced, high-energy environment.This leader will have depth of experience sufficient to engage business operations leaders in power and/or oil and gas, and have sufficient technical knowledge to identify and scope innovations leveraging AWS and partner cloud technologies. A 'cloud-native' mindset is required.
Key job responsibilities
Influence to deliver resultsInteract with senior executives and line professionalsLook around corners to anticipate and resolve challenges