דרושים Technical Account Manager - Uae Nationals Es-middle East-smb ב-אמזון ב-United Arab Emirates

Key job responsibilities
Delivery – Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve security and compliance objectives while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.

- 10+ years of IT consulting/management with IT Transformation in customer-facing roles experience
- 3+ years of program or engagement management work leading other project managers to deliver a program with multiple and concurrent projects experience
- Bachelor's degree in Computer Science, Math, or a related field
- Knowledge of infrastructure-as-a-service (IaaS) cloud computing transition challenges
- Experience in IT consulting/management with IT Transformation in a customer-facing role
- Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects
- Experience in enterprise architecture including virtualization technologies & distributed architecture
- Experience managing and delivering large-scale enterprise IT projects

We’re looking for Data Scientists to use generative AI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems.
You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.As an early-in-career joiner, you will initially join our A2C (Associate to Consultant) program for intensive training on AWS technology and delivery approach.Emirati nationality is required.
Key job responsibilities
As a Data Scientist, you willDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- PhD or Master's degree or equivalent experience
- Experience building a range of AI/ML models
- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing, neural deep learning methods and/or machine learning

Experience in using Python and hands on experience building models with deep learning frameworks like Tensorflow, Keras, PyTorch, MXNet
- Prior experience in training and fine-tuning of Large Language Models (LLMs)
- Knowledge of AWS platform and tools

In this role you will combine domain understanding of the energy industry, programme delivery and the technical understanding to drive successful implementations of AWS-based solutions for our customers. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment back to customer outcomes and value drivers. Applying AWS frameworks and mechanisms such as Working Backwards, Well-Architected and Cloud Adoption Framework while demonstrating business and technical credibility across diverse stakeholders, you will help our delivery teams to distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.This specific role is focused on assisting our energy customers to transform and digitise their supply chain operations both in capital project and operations phases, impacting capital expenditures P&L and supporting downstream processes. Specifically, you will:• Define and develop the supply chain direction for AWS customers and internal AWS teams designing, building, optimizing, transforming and migrating applications, software, and services on the AWS platform
• Structure and guide our customers through their transformation journey, collaborating widely with business stakeholders to understand supply chain requirements and opportunities and translate them into technical solutions
• Build deep relationships with senior supply chain and IT customers to enable them to leverage the cloud effectively to rapidly build supply chain solutions
• Act as the focal point and champion for key AWS supply chain services and offerings including AWS Supply Chain, Supply Chain Command Center (SC3) and Warehouse Automation and Optimization (WAO)
• Participate in architectural discussions to help design and architect scalable data solutions on AWS to integrate multiple supply chain systems including WMS, TMS, ERP, and IoT devicesYou will be expected to achieve and maintain relevant AWS certifications and continue to develop your domain-specific expertise, that will allow you to effectively communicate the benefits of AWS in the customer’s business and technical context.
Key job responsibilities
As an Engagement Manager (Business Transformation, Energy Supply Chain) in our Energy & Utilities practice, you will be responsible for:
• Designing and delivering business transformation programmes and projects using digital technology on the AWS Cloud
• Leading supply chain conversations within Energy customers to identify opportunities to transform end to end business processes of our customers
• Supporting the business to think about their problems in an Amazonian and innovative way driving business outcomes
• Leveraging comprehensive knowledge of supply chain, the energy industry and AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Leading complex team of customer, AWS and partners
• Building deep strategic relationships with senior business and technical customers and acting as a trusted advisor within the supply chain function
• Mentoring and developing project team members within the supply chain function, across the energy domain and to better delivery complex transformation initiatives.
• Partnering with ProServe Sales in identifying future supply chain roadmaps and accelerating customer innovation to increase business value through cloud adoption.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

• Master’s degree in business, an Engineering field (preferably related to Energy Management) or Computer Science
• 5-10 years’ experience across Energy, Supply Chain and Digital Solutions/Cloud development
• Extensive experience of managing complex multi-year projects or multi-stream programmes that have a large-scale business transformation impact and proven realisation of business benefits
• Project/programme management professional qualifications
• Experience of delivery in the Middle East

• AWS experience preferred, with proficiency in a wide range of AWS services and certifications (AWS Cloud Practitioner)
• Experience of hydrocarbon/electron supply chains in addition to materials supply chains
• Experience of core supply chain infrastructure set-up (supply chain strategy) as well as supply chain operations
• Proven consulting experience in taking projects from ideation, development of the business case, project/programme design, delivery and value realisation
• Experience of managing technical solution implementations and a base understanding of technology and architecture best practice to ensure effective hand-off and solutioning with technical consultants
• Languages: Arabic

In collaboration with sales, you will drive revenue growth across a set of digital native customers. As a trusted customer advocate, the solutions architect will help organizations understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build a mindshare and broad use of AWS.Key job responsibilitiesA day in the life
- In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.
- You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions.
- You will regularly take part in deep-dive education and design exercises to create world-class solutions built on AWS.About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 2-5+ years of infrastructure architecture, database architecture and networking experience
- Knowledge of SAP systems (like SAP Business Suite, S/4HANA, SAP Business Warehouse, SAP HANA, SAP Business Objects, etc.) and their architecture and infrastructure needs
- Experience working with end user or developer communities

Key job responsibilities
Report Automation:
Design, develop, and maintain SQL-driven ETL scripts to extract, transform, and load data from multiple sources into reporting tablesAd-hoc Analysis:
Dashboard Development:
Leverage AWS QuickSight to build and iterate on interactive dashboards that track key metrics and alert stakeholders to performance shiftsData Quality Checks:
Implement simple data-validation routines and monitors to ensure report accuracy and flag upstream issues for resolutionA day in the life
Morning Data Health Check
– Kick off your day by reviewing overnight ETL jobs and QuickSight dashboards for freshness, accuracy, and performance anomaliesAd-Hoc Analysis & Reporting
– Turn stakeholder questions into SQL queries: investigate delivery delays, or inventory stockoutsDashboard Development & Iteration
– Prototype new visualizations in AWS QuickSight, tracking metrics like order cycle time, cost per delivery, and promotional uplift
As part of this close-knit team, you’ll see your analysis translate directly into smoother fulfillment, happier customers, and stronger partnerships across the GCC region

2+ years of hands-on experience writing SQL queries against large datasetsStrong attention to detail and a proactive mindset for identifying and resolving data-quality issuesExcellent verbal and written communication skills; able to translate technical insights into clear recommendations for non-technical stakeholders

Familiarity with basic ETL concepts and data-pipeline maintenanceHands-on experience building and iterating dashboards in AWS QuickSightExperience scripting in Python (or similar) to support data transformations and workflow automationExposure to AWS data services such as Redshift, S3, Glue, or comparable cloud-based warehousesPrior work in a fast-paced, operations-driven environment (e-commerce, grocery, logistics, or rapid-delivery)Demonstrated ability to rapidly learn new tools and frameworks with minimal supervisionStrong problem-solving mindset and ability to balance multiple priorities in an ambiguous setting.

What you will be doing:
You will initiate, structure, negotiate, and close new relationships by:.
Key job responsibilities
- Identify, qualify, and engage with prospective ISP/Telco Partners- Understand and utilize CRM tools to track all pertinent account information, forecast and prioritize to achieve quarterly goals

- 5+ years of developing, negotiating and executing business agreements experience
- Experience negotiating software and services agreements
- Bachelor's degree
- 5+ years of responding to requests for proposals (e.g., determining requirements, matching requirements to technical approach and solutions, developing solutions against requirements) experience
- Strong knowledge of Wi-Fi technologies with professional understanding of industry trends and the key players in the ISPs competitive landscape.
- Several years of customer-facing experience in business development and large complex deal negotiations with ISPs with a successful track record across a C-level audience and positively able to influence the outcome.

Key job responsibilities
In a typical day, as a Support Engineer, you will:
• Trace Seller specific defects across upstream systems and data lake to detect, investigate, and fix the root causes (e.g., algorithmic bottlenecks, data quality issues, software flaws).
• Develop the tools for the efficient Seller coaching.
• Assess the health and compliance of Seller-facing and internal web portals used to resolve Seller escalations.
• Troubleshoot, diagnose, reproduce (if needed), and fix operational issues in analytics pipelines.
• Automate standardized processes using Python scripts.
• Provide ad-hoc data using SQL for faster seller escalation case resolution or proactive insights sharing.
• Apply case management tools to manage and prioritize issues based on multiple factors, including Seller impact.
• Develop visual SX monitoring solutions with alerts (e.g., in Amazon QuickSight).
• Architect tech solutions on AWS to support standardized processes or feed internal systems.
• Conduct regular assessments and document technical artifacts created by BIEs to ensure compliance and error-free execution.
• Proactively seek solutions to Seller needs, communicate trends to leadership, and suggest innovative tech solutions to make a step change in SX.
• Drive internal projects that improve support-related processes and FBA programs’ SX.
• Build and contribute to tech training materials and documentation.

- • Bachelor's degree in computer science or a related quantitative field
- • 5+ years of hands-on experience in technical support, data engineering, business analytics, or related field
- • 5+ years of experience working with and extracting data from relational databases (SQL)
- • 3+ years of experience troubleshooting and debugging technical systems
- • Experience scripting in modern programming languages (Python)
- • Experience in agile/scrum or a similar collaborative workflow
- • Demonstrated skills and passion for operational excellence
- • ADAPTABLE: You willingly undertake a variety of tasks, switching from complex to routine tasks as needed. You quickly adapt to new technologies and products and work effectively with a variety of personalities and work styles.
- • BIG PICTURE: You solve problems at their root by stepping back to understand the broader context.
- • PROACTIVE: You demonstrate energy and initiative in solving problems, exploring all possible avenues to get the job done.