דרושים Associate Professional Services Cloud Consultant ב-אמזון ב-Taiwan, Taipei

Key job responsibilities
- Validating use cases and technical requirements
- Building architectures and demonstrating technical superiority
- Designing and delivering immersion days
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 6+ years of design, implementation, or consulting in applications and infrastructures experience
- 6+ years of infrastructure architecture, database architecture and networking experience

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.
Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
Key job responsibilities
As an experienced technology professional, you will be responsible for:- Providing technical guidance and troubleshooting support throughout project delivery- Collaborating with stakeholders to gather requirements and propose effective migration strategies- Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsA day in the life
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 2+ years of experience in cloud architecture and implementation
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- 2+ years experience with one of the following programming languages/technologies: Java, Python, Ruby, Node.js, C, or C++

Recent graduate within the last 24 months, an associates, bachelors or master’s degree
Experience with one of the following programming languages/technologies: Java, Python, Ruby, Node.js, C, or C++
Experience with one or more of the following: networking fundamentals, security, databases (relational and/or NoSQL), operating systems (Unix, Linux, and/or Windows)

In this role, you will be able to dive deep into data, discovering root causes, and designing long-term solutions. It will be a person who likes to have fun, loves to learn, and wants to innovate in the world of AI.
Key job responsibilities
- Work with our Professional Services Big Data consultants to analyze, extract, normalize, and label relevant data.
- Research and implement novel ML and DL approaches, including using FPGA.Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Knowledge of the primary aws services (ec2, elb, rds, route53 & s3)
- Experience implementing AWS services in a variety of distributed computing environments
- 3+ years experience in machine learning, proficient in machine learning algorithms, model training, and deployment.
- Excellent oral communication skills, able to present fluently to customers in both Chinese and English.

除了處理不同深度、廣度的技術問題外，雲端工程師可以制定或指導訓練課程、撰寫技術文章、在操作影片中擔任講者、出席 AWS 活動、參與招募流程、撰寫工具/腳本或更上一層進行流程改善及策略發想。在 AWS，你的貢獻可以為全球同事和客戶帶來重要的影響。我們注重工作生產力與靈活性。雲端工程師團隊遵循 follow-the-sun 模式，沒有 on-call 或駐點客戶的需求，你的上班時間會在週間內安排（週一至週五、週二至週六、週日至週四）。AWS 擁有超過 200 多項可靠且多樣化的雲端運算服務，遍布在全球 30 多個區域，是世界上最全面、最廣泛應用的雲端平台。我們致力打造包容、多元、平等的工作環境，並鼓勵大家探索最佳的工作模式及地點。我們的使命是讓獲得全球客戶的認可、重視及信任，並致力讓每位亞馬遜人取得成功的職涯發展。
Position Requirements
所有的雲端工程師都需具備基本的網路概念，例如網路層（OSI 模型）、IP 連接、TCP、UDP、DNS、HTTP，以及如何解決常見的網路連線問題。 AWS 的培訓課程將包括這些主題，所以你將在訓練時期學到更多。Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Experience in database administration, Structured Query Language (SQL), performing basic optimization and general troubleshooting in any relational database (MySQL, PostgreSQL, Oracle, SQLServer)
- Knowledge of HA & DR topologies for databases
- Understanding of security best practices, Linux administration, and unix shell script expertise

- Coding/scripting ability in one of: Python, Java, C/C++, C#, Javascript, Go, Ruby, Rust, Perl, PHP
- Database migration and ETL experience
- Knowledge of OS, file system and networking related issues that affect database operation
- Experience with NoSQL technologies like DynamoDB, Redis, MongoDB
- Knowledge of AWS and Cloud Computing concepts

AWS Cloud Support Engineer 運用技術專業提供解決方案，協助客戶達成商業目標。你將有機會在廣闊的技術領域中持續精進，與來自各個產業的新創公司及大型企業客戶攜手合作。此外，你將探索並應用尖端的 AI 技術，為客戶實現卓越的上雲體驗。工作職掌
- 解決多樣技術問題：研究客戶端的技術問題，深入了解其根本原因，並依據客戶需求提供適合的解決方案。
- 提供卓越客戶體驗：透過電話、電子郵件、線上交談等管道與客戶進行互動，釐清客戶面臨的困難，蒐集必要的技術資訊，全力支援客戶的業務需求。
- 促進團隊成長創新：擔任技術講師、參與新人訓練計畫、主導流程改善專案，為團隊帶來長遠且正向的影響。
- 接觸先進雲端技術：學習產業最新科技，持續提升專業技術領域的深度及廣度。工作生活
- AWS Support Engineering 團隊依循 follow-the-sun 模式，工作時間安排於週一到週五、週二到週六、週日到週四之間，你將於白天時段工作，夜間則交接給其它時區。我們提供透明化的工作排程，無需駐點客戶或 on-call。
- 每日工作包含與客戶電話或線上交談溝通、深入研究並解決技術問題、運用內部工具進行除錯、以及與客戶經理、架構師、業務單位等跨部門夥伴進行高效合作。
- AWS 提供豐富的學習機會，協助你建立技術專業、領導力、商業技巧，進而取得成功的職涯發展。團隊新人將接受完整的新人訓練、在職訓練 (on the job training)、以及個別專業領域的導師指導。
- AWS 致力打造包容、多元且平等的工作環境，我們鼓勵所有同仁提出創新思維與獨特見解，確保每位同仁都能充分發揮潛能，創造卓越的客戶體驗。As a Cloud Support Engineer at AWS, you will leverage your engineering expertise to provide top-tier technical solutions that help customers achieve their goals. This role offers an exciting opportunity to enhance and broaden your technical skills while engaging with a diverse range of customers - from dynamic startups to large enterprises. Additionally, you’ll stay at the forefront of AI technologies to provide the best possible customer experience.Role and Responsibilities
- You’ll take ownership of customers’ complex technical questions, dive deep to identify root causes, and provide solutions tailored to each customer’s situation.
- You’ll discuss technical problems directly with customers through multiple communication channels, including phone, email, and live chat. You will guide conversations to clarify questions, gather technical details, and deliver your solutions.- You’ll be continuously learning and expanding the depth and breadth of your knowledge.A Day in the Life
- You’ll work in a follow-the-sun model which means we work during the daytime and then handover any on-going urgent tasks to other Support Engineering sites during the evening. Your work schedule may vary between Monday-Friday, Tuesday-Saturday or Sunday-Thursday. We provide transparent work schedules, and there's no need to join on-call rotations or provide on-site customer support.- You’ll have plenty of opportunities to learn more and build your technical, leadership, and business skills. We are dedicated to supporting your career development. We provide new hire training, on the job training, and mentoring with internal technical experts.
- You’ll work in an inclusive, diverse, and equitable environment where everyone can contribute fully to delivering the best customer experience. We welcome innovative ideas in a supportive space, where all team members are encouraged to share their unique perspectives.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Experience with container orchestration tools (e.g. Docker, OpenShift, Kubernetes), Kubernetes management, and troubleshooting
- Linux expertise (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies expertise (Active Directory, Exchange etc.)
- Understanding of IP Networking (TCP/IP, DNS, HTTP, SSL/TLS, etc.)

- Experience with Web and Application Server technologies (e.g. Apache HTTPD, Apache Tomcat, Nginx, Glassfish, JBoss, Puma, Passenger, IIS) and version control system (e.g. Git, Perforce, SVN, TFVC)
- Experience with DevOps, Orchestration/Configuration Management and Continuous Integration technology (e.g. Chef, Puppet, Jenkins, Ansible)
- Scripting language ability (e.g. Bash, PowerShell, Ruby, Python, Node.JS)
- Experience managing full application stacks from the OS up through custom applications
- Knowledge of AWS and Cloud Computing concepts (especially experience with AWS Elastic Beanstalk, AWS ECS/EKS or AWS OpsWorks)

AWS Cloud Support Engineer 運用技術專業提供解決方案，協助客戶達成商業目標。你將有機會在廣闊的技術領域中持續精進，與來自各個產業的新創公司及大型企業客戶攜手合作。此外，你將探索並應用尖端的 AI 技術，為客戶實現卓越的上雲體驗。工作職掌
- 解決多樣技術問題：研究客戶端的技術問題，深入了解其根本原因，並依據客戶需求提供適合的解決方案。
- 提供卓越客戶體驗：透過電話、電子郵件、線上交談等管道與客戶進行互動，釐清客戶面臨的困難，蒐集必要的技術資訊，全力支援客戶的業務需求。
- 促進團隊成長創新：擔任技術講師、參與新人訓練計畫、主導流程改善專案，為團隊帶來長遠且正向的影響。
- 接觸先進雲端技術：學習產業最新科技，持續提升專業技術領域的深度及廣度。工作生活
- AWS Support Engineering 團隊依循 follow-the-sun 模式，工作時間安排於週一到週五、週二到週六、週日到週四之間，你將於白天時段工作，夜間則交接給其它時區。我們提供透明化的工作排程，無需駐點客戶或 on-call。
- 每日工作包含與客戶電話或線上交談溝通、深入研究並解決技術問題、運用內部工具進行除錯、以及與客戶經理、架構師、業務單位等跨部門夥伴進行高效合作。
- AWS 提供豐富的學習機會，協助你建立技術專業、領導力、商業技巧，進而取得成功的職涯發展。團隊新人將接受完整的新人訓練、在職訓練 (on the job training)、以及個別專業領域的導師指導。
- AWS 致力打造包容、多元且平等的工作環境，我們鼓勵所有同仁提出創新思維與獨特見解，確保每位同仁都能充分發揮潛能，創造卓越的客戶體驗。As a Cloud Support Engineer at AWS, you will leverage your engineering expertise to provide top-tier technical solutions that help customers achieve their goals. This role offers an exciting opportunity to enhance and broaden your technical skills while engaging with a diverse range of customers - from dynamic startups to large enterprises. Additionally, you’ll stay at the forefront of AI technologies to provide the best possible customer experience.Role and Responsibilities
- You’ll take ownership of customers’ complex technical questions, dive deep to identify root causes, and provide solutions tailored to each customer’s situation.
- You’ll discuss technical problems directly with customers through multiple communication channels, including phone, email, and live chat. You will guide conversations to clarify questions, gather technical details, and deliver your solutions.- You’ll be continuously learning and expanding the depth and breadth of your knowledge.A Day in the Life
- You’ll work in a follow-the-sun model which means we work during the daytime and then handover any on-going urgent tasks to other Support Engineering sites during the evening. Your work schedule may vary between Monday-Friday, Tuesday-Saturday or Sunday-Thursday. We provide transparent work schedules, and there's no need to join on-call rotations or provide on-site customer support.- You’ll have plenty of opportunities to learn more and build your technical, leadership, and business skills. We are dedicated to supporting your career development. We provide new hire training, on the job training, and mentoring with internal technical experts.
- You’ll work in an inclusive, diverse, and equitable environment where everyone can contribute fully to delivering the best customer experience. We welcome innovative ideas in a supportive space, where all team members are encouraged to share their unique perspectives.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Experience with container orchestration tools (e.g. Docker, OpenShift, Kubernetes), Kubernetes management, and troubleshooting
- Linux expertise (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies expertise (Active Directory, Exchange etc.)
- Understanding of IP Networking (TCP/IP, DNS, HTTP, SSL/TLS, etc.)

- Experience with Web and Application Server technologies (e.g. Apache HTTPD, Apache Tomcat, Nginx, Glassfish, JBoss, Puma, Passenger, IIS) and version control system (e.g. Git, Perforce, SVN, TFVC)
- Experience with DevOps, Orchestration/Configuration Management and Continuous Integration technology (e.g. Chef, Puppet, Jenkins, Ansible)
- Scripting language ability (e.g. Bash, PowerShell, Ruby, Python, Node.JS)
- Experience managing full application stacks from the OS up through custom applications
- Knowledge of AWS and Cloud Computing concepts (especially experience with AWS Elastic Beanstalk, AWS ECS/EKS or AWS OpsWorks)