דרושים Enterprise Service Manager Awsi-telco ב-אמזון ב-Spain, Madrid

The role is based in Madrid and will require some international travel.Key job responsibilities
As a technology leader for IBA you will be responsible for driving the technical direction for 4 teams. You will be leading core product development to create and enhance services, and enable innovation and process improvements on these services. You will also work closely with other software development teams within Amazon to lead changes through their systems.

- Experience in planning, designing, developing and delivering consumer software
- Experience managing multiple concurrent programs, projects and development teams in an Agile environment
- Experience managing engineers
- Experience partnering with product and program management teams
- Experience in engineering
- 10+ years of software engineering and product delivery experience
- Proficiency in at least one modern programming language such as C++, C#, or Java
- Background in algorithms and high performance distributed systems
- Experience in management
- Excellent (English) communication and analytical skills, Spanish is not required

- Experience designing and developing large scale, high-traffic applications

Basic Qualification:* Design and build tools to improve overall service availability and operational stability.
* Collaborate with service teams to achieve Full Continuous Deployment of tier 1/tier 2 services.
* Improve service resiliency by managing security, availability and other risks.
* Own Infrastructure Market Rate for all services on the team, exploring efficiency opportunities across various products/platforms.
* Own the initiatives to reduce operational burden and improve the quality of resolution to customer contacts.
* Own and operate the entire production operational space including monitoring, alarming, dashboard generation, documentation and other engineering excellence areas.
* Collaborate with service teams on design reviews, to make the product platform robust and scalable.Preferred qualifications:* 3yrs+ Experience with DevOps engineering, systems administration or back-end software development in a Linux/Unix environment
* 3yrs+ experience in Java, Ruby, or Python
* Experience with Relational, Object-Relational, and non-relational databases
* Ability to dive deep to analyze complex issues, solve problems, and automate repetitive tasks
* Proven ability to troubleshoot large distributed systems and dive code to identify root causes
* Experience with service-oriented architecture and current web service technologies
* Experience building and supporting distributed systems running on complex, large-scale networks
* Experience building with AWS services (S3, DynamoDB, CloudFront, EC2, Lambda)
* Able to work in a diverse team
* Excellent documentation skills
* Excellent problem solving skills with a strong attention to detail
* Experience with agile software development practices

- Experience in automating, deploying, and supporting infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix

- Experience with CI/CD pipelines build processes

You will build deep relationships with customer supply chain experts and IT to enable them to leverage the AWS cloud to build solutions rapidly and accelerate business value.Possessing a strong business acumen and project management experience, you will be expected to deepen your technical skills to allow you to identify technical risks that might impact value delivery. You will achieve and maintain relevant AWS certifications and effectively communicate technical concepts to business audiences. As you progress, you’ll lead increasingly complex transformation projects, shape cross-organizational delivery strategies, and establish best practices approaches in your domain. In this role you will apply your management and leadership capabilities to successfully develop and execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectations.Key job responsibilities
As an Industry Consultant (Energy Supply Chain) in our Energy & Utilities practice, you will be responsible for:• Leading supply chain conversations across all energy domains to identify opportunities to transform end to end business processes of our customers
• Support the business to think about their problems in an Amazonian and innovative way driving business outcomes
• Designing and delivering business transformation projects using digital technology
• Using your consulting skills to think big and bridge business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Supporting the distillation of customer needs into clear business outcomes and helping to convert this into technical requirements
• Building deep relationships with business and technical customers and acting as a trusted advisor within the supply chain function
• Building your knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Enabling complex teams of customer, AWS and partnerAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

• Bachelor’s degree in business or an Engineering field (preferably related to Energy Management) or Computer Science. 5 years + of total professional experience, with a minimum of 3 years spent in supply chain disciplines delivering business change
• Proven consulting experience in taking projects from ideation, development of the business case, project/programme design, delivery and value realisation. Demonstrated ability in Energy domains and experience of technical implementation of solutions
• Ability to manage the delivery of projects on time, budget and cost. Fluency in Spanish and English

• Understanding of cloud and certifications (Cloud Practitioner) in AWS. Core understanding of the capabilities of GEN AI, mathematical optimization and machine learning to support optimisation of supply chains
• Experience of core supply chain infrastructure set-up (supply chain strategy) as well as supply chain operations. Experience of managing technical solution implementations and a base understanding of technology and architecture best practice to ensure effective hand-off and solutioning with technical consultants
• Additional European languages a plus (Portuguese, French, Italian)

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectationKey job responsibilitiesAs an experienced technology program/project manager, you will be responsible for:
• Leading complex team teams
• Designing and delivering business transformation programs and projects using digital technology
• Supporting the business to think about their problems in an Amazonian and innovative way driving business outcomes
• Executing the delivery of complex cloud solutions built on AWS cloud computing services, including cloud migrations
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Using your consulting skills to think big and bridge business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Support in distilling customer needs into clear technical requirements and map them to business outcomes
• Support decomposing complex technical problems into actionable, deliverable solutionsAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

• Minimum 5 year’s experience in project management of business and technical programs • Experience in transformation consulting and developing and implementing digital solutions • Experience in cloud computing • Experience of leading complex and mixed teams • Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience Ability to travel to client locations when needed and excellent Spanish and English communication skills.

• Work experience in any of the industries such as Energy (preferred), Financial Services, Automotive, Telecommunications, Health Care & Life Sciences, Energy, Media & Entertainment, Manufacturing. • Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate • Strong understanding of AWS services, architectures, and best practices • Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework

This specific role will support our customers that operate in renewable/alternative power generation, electricity networks and mobility. You will be involved with our customers from ideation and inception, ensuring we understand the business case, through to delivery and enablement of end-to-end solutions and value realisation. In addition, you will mentor and support other consultants to enhance their industry understanding and broaden their consulting skills. There will also be opportunities to extend your experience in other energy domains such as upstream, downstream and mid-stream oil and gas.Possessing a strong business acumen and program/project management experience, you will be expected to deepen your technical skills to allow you to identify technical risks that might impact value delivery. You will achieve and maintain relevant AWS certifications and effectively communicate technical concepts to business audiences. As you progress, you’ll lead increasingly complex transformation projects, shape cross-organizational delivery strategies, and establish best practices approaches in your domain. In this role you will apply your management and leadership capabilities to successfully develop and execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectations.
Key job responsibilities
As an Industry Consultant (Energy Power Backbone) in our Energy & Utilities practice, you will be responsible for:• Leading business conversations in renewable/alternative power generation, electricity networks and mobility to identify opportunities to transform end to end business processes of our customers
• Support the business to think about their problems in an Amazonian and innovative way driving business outcomes
• Designing and delivering business transformation programs and projects using digital technology
• Using your consulting skills to think big and bridge business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Supporting the distillation of customer needs into clear business outcomes and helping to convert this into technical requirements
• Building your knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Leading complex team of customer, AWS and partner
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

• Bachelors/Master's degree in Business or an Engineering field (preferably related to Energy Management)
• 10 years + of total professional experience, with a minimum of 4 years spent in the Energy industry delivering business change and transformation
• Specific experience in one or more Power Backbone domains including alternative or renewable energy generation, electricity grid and mobility with specific emphasis on improving end to end value chains
• Proven consulting experience in taking projects from ideation, development of the business case, project/programme design, delivery and value realisation
• Fluency in Spanish and English

• Understanding of cloud and certifications (Cloud Practitioner) in AWS
• Experience with energy-specific use cases such as renewable energy forecasting or optimization, power trading and market operations, grid management and optimization, demand response systems
• Core understanding of the capabilities of GEN AI, mathematical optimization and machine learning to support new ways of working in businesses
• Teaching or mentoring industry experience of energy systems to other consultants
• Additional European languages a plus (Portuguese, French, Italian

The RoleKey job responsibilities
You’ll advise on solutions, provide technical guidance and advocate for the customer:
* Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
* Develop trusting relationships with customers, understanding their business needs and technical challenges
* Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
* Consult with a range of partners from developers through to C-suite executives
* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
* Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning
* Solve a variety of problems across different customers as they migrate their workloads to the cloudA day in the lifeAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Experience in technical engineering
- Bachelor's degree