דרושים Engineering Technician Electrical/ Mechanical Cpt- Dceo ב-אמזון ב-South Africa, Cape Town

Transform critical data center infrastructure and become the technical guardian of Amazon Web Services' operational excellence in Cape Town. You'll drive innovation, ensure peak performance of complex mechanical and electrical systems, and lead a team that keeps our global technology backbone running seamlessly.Key job responsibilities
- Oversee Technical Operations: Manage day-to-day maintenance of mechanical, electrical, and life safety systems with precision and expertise
- Lead Technical Response: Act as the primary escalation point for facility-related technical challenges, implementing swift and effective solutions
- Drive Innovation: Develop and deploy new standard practices for engineering operations and continuously improve operational efficiency
- Training and Development: Provide comprehensive guidance and mentorship to Engineering Operations Technicians
A day in the life
Your day will be a dynamic blend of technical problem-solving, strategic planning, and hands-on engineering. You'll navigate through data center operations, troubleshooting sophisticated equipment, coordinating maintenance projects, and ensuring our infrastructure remains resilient and efficient.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Bachelor's degree in Electrical Engineering
- Proven leadership experience in technical engineering environments
- Expert knowledge of mission critical infrastructure and equipment
- Proficiency in electrical safety practices
- Strong understanding of UPS, backup generator systems, and mechanical infrastructure
- Competence in basic IT programs

Key job responsibilities
SAFETY
ENGINEERING & FACILITY OPERATIONS AND MAINTENANCE- Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS’s), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers.
- Troubleshoot events within internal Service Level Agreements (SLA’s)
- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.)
- Supervise contractors who perform servicing or preventive maintenance
- Manual handling and lifting of equipment may be required (weight limits in accordance with health & safety regulations).
- Ability to work shiftsAbout the team
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Knowledge of key electrical competencies and theory
- N6 Engineering qualification - Electrical or Mechanical

- 2+ years of data center engineering experience
- Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
- Execute data sanitization procedures following established protocols- Document and track hardware movement through digital systems
- Maintain accurate records of decommissioned equipment
- Support safe handling and transportation of data center equipment (up to 18kg and participate in team lifts of 23+ kg)A day in the life
Throughout the day, they methodically dismantle server racks, following strict SOPs for handling sensitive customer data. This includes properly tagging components and documenting serial numbers. They coordinate with team members for heavy lifting requirements and ensure media sanitization protocols are followed within prescribed timeframes.About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma

We are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases. You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions.Key job responsibilities
- SAFETY - Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.
DATA CENTER OPERATIONS (DCO)
This position involves:
- Diagnosing hardware and network problems followed by physical repairs
- Troubleshooting events within internal Service Level Agreements (SLAs) o Performing root cause analysis of equipment failures
- Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)
A day in the life
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesManual handling and lifting of equipment may be required (weight limits in accordance with regulations) and Ability to work off of a ladder and work in confined spaces.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Experience with computer hardware troubleshooting and repair
- Experience in networking
- High school or equivalent diploma

- 1+ years of Linux troubleshooting, such as, firmware flashes, and bios configuration experience
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

The CE directs, trains and supports EOTs in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, and building automation systems.The role will be based in the Cape town area, however flexibility is required to travel to other locations within the EMEA region if required.Responsibilities:
· Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in data centers
· Operate independently with limited direct management
· Assist in the design and build out of new facilities
· Act as an escalation point for all facilities-related issues within the data center region and work OT hours as needed to support site stability
· Perform root cause analysis of equipment failures
· Troubleshoot and report of facility and data sever-level events within internal SLA
· Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
· Provide training and guidance to Engineering Operations Technicians and assisting in recruiting efforts for the same
· Ensure all safety procedures are adhered to by vendor and Amazon staff
· Utilize internal Change Management Systems to manage building workflows
· MV/LV Isolation to facilitate MV maintenance
· Provide metric availability reporting on a weekly basis
· Communicate complex technical information to a non-technical audienceCompetencies:· Ability to solve problems at their root, stepping back to understand the broader context.
· Aptitude for troubleshooting and problem solving.
· Ability to maintain SLAs through the implementation of proactive issue detection and immediate response.
· Proven experience of reading SLDs and control schematics.
· Ability to follow support procedures, system documentation, and issue tracking entries into a trouble ticket system.
· Shows good judgment and instincts in decision making.
· Ability to prioritize in complex, fast-paced environment.
· Ability to demonstrate their ability to take ownership of technical issues brought to them by their customer baseKey job responsibilities
Physical Requirements:
· Work at heights and from ladders.
· Perform physical tasks
· Work in a noisy environment with ear protection
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About AWSDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

· Bachelor’s degree in Electrical / Mechanical Engineering or equivalent depending on where you received your qualification.
· Have a strong working knowledge and experience of the purpose and infrastructure of a Data Center. In-depth knowledge of UPS, backup generator systems and generic mechanical-room infrastructure such as chillers, Cooler Units, and fan controls.

· Experience in operations and on-call support for Data Center facilities or Mission Critical Plants/Production facilities;
· Project Management experience

We are seeking an ambitious and driven individual to join our 24-month Facility Manager Internship program. This comprehensive training program is designed to equip you with the knowledge, skills, and experience necessary to become a successful Data Centre DCEO Facility Manager within an Amazon Data Center. As an intern, you will be responsible for data center engineering operations, including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management, and metric reporting. As a Facility Manager in Training, you will undergo comprehensive training to develop the skills and knowledge necessary to effectively manage the operations and maintenance of our facilities. You will work closely with experienced facility managers and gain hands-on experience in various aspects of facility management, including maintenance planning, equipment management, safety compliance, budgeting, and team leadership.Key job responsibilities
1. Facility Operations Management:
o Responsible for the on-site management of shift technicians, senior shift technicians, subcontractors, and vendors, ensuring adherence to established practices and procedures.
o Participate in strategic planning projects for the data center facilities.
o Conduct financial analyses and contribute to financial decision-making processes.
o Typically manage 5 or more direct reports after the program.
2. Project Management:
o Conduct Project Management for one site.o Effectively set priorities to meet goals on budget and on time.
o Demonstrate strong people/program management skills.
3. Asset and Inventory Management:
o Responsible for asset and inventory management activities within the data center facilities.
4. Quality Assurance and Compliance:
o Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility operations and maintenance.
o Ensure the application of best practices in the area of expertise.
o Maintain strong attention to detail and organizational skills.
5. Coordination and Collaboration:o Operate and manage routine and emergency services on critical systems (e.g., switchgear, generators, UPS systems, power distribution equipment, chillers, computer room air handlers, building monitoring systems).
o May assist in the design and build-out of new facilities or projects to increase current facility efficiency.
6. Team Development and Recruitment:
o Participate in recruiting efforts and continually raise the bar.o May participate in training staff.
o Insist on the highest standards from self and others, driving accountability for results.
7. Professional Development:
o Demonstrate strong verbal and written communication skills.
o Able to prioritize in a complex, fast-paced environment.
o Create work plans and monitor accomplishments.
o Resourceful, maintaining an effective pace and getting things done.8. Customer Service:A day in the life
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

• An engineering degree or equivalent in an Electrical or Mechanical discipline.
• Relevant engineering experience managing operations or services
• High degree of organization and detail-orientation & excellent written and verbal communication skills.

• Proven track record of success in delivering projects.
• Ability to consistently deliver results despite competing priorities and distractions &
• At least 2 years of experience building strong, successful technical teams in a similar culture.
• Prior ownership of the operation of a mission-critical team and/or product.